Their whole staff is amazing ... detail oriented ..clear communication and walk you through options

Team came out very quick from initial call and fixed a shower pipe leak. Excellent work and they kept the repair clean looking by cutting thru the backside of shower (wall inside master closet) vs cutting thru the bathroom wall tile facing side and covered w a removable access plate. 100% would recommend. read more

535 Plumbing - Repair with access plate removed. - Plumbing Near Me - Honolulu, Hawaii

These folks were WONDERFUL. They replaced two leaking toilet valves and one shower diverter for $750. (Note - that is with a 5% senior discount, because it was at my mom's house and she is an octogenarian.) It would have been $500 for a competitor to do just ONE of the toilet valves. They had availability the next day after I called, and the technician was fabulous - knowledgeable, friendly, efficient. All the work was done in less than two hours. My only minor complaint was getting an estimate by sending photos by text then their written estimate back by text was a little awkward, but at the same time - I had everything in writing which was nice. I would 100% use them again. read more

Luis and Andrew were amazing. Came to fix our toilet and checked everything else around the house. We forgot our garbage disposal was not working and they were able to fix that while they were here as well. Great work! 100% recommend them. Thank you Luis and Andrew. read more

535 Plumbing is highly recommended for same day plumbing emergencies. Aren't most plumbing issues "emergencies" needing same day attention? Back in November of 2018, a toilet valve burst on the second floor of my parents' house and caused the second floor to collapse. My mom was hospitalized at the time, so no one was in the house when the incident happened. I contacted 535 Plumbing and they immediately came out to assess the problem and replace the valve. Of course I had to spend months to repair all the damage and restore the house. Flash forward exactly 4 years later in November of 2022. My dad's caretaker reported to me that there was a leak in one of the downstairs toilets and that it wouldn't flush. I turned to Yelp projects to seek a plumber but I also recalled what 535 Plumbing did 4 years ago and decided to call their office. The receptionist Rina answered and she immediately dispatched two technicians to assess and repair the problem and provided me an ETA which was within 2 hours. It was refreshing to have someone answer the phone when I called the office! She asked for some information and photos which were forwarded to the technician to provide a rough estimate. The technicians showed up on time and kept to their word about the estimate and the problem was resolved in about a half hour. The technician called me after the job to explain the problem and what they did to resolve it. I'm very grateful for the reliability, workmanship and communication by 535 Plumbing and I would definitely recommend them to others. read more

535 Plumbing - Toilet was leaking so toilet was removed, wax ring replaced, and toilet rebolted to floor. - Plumbing Near Me - Honolulu, Hawaii

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Wonderful service, and we had a great experience with 535. We needed a last-minute job completed (washer machine valves needed to be replaced to coincide with a new washer machine installation.) We called on both Saturday and Sunday and were happily surprised to get scheduled so quickly and efficiently for as early as Monday morning! Effectively, the total time it took to request for an estimate and get service was less than 48 hours. Prices were surprisingly reasonable given the short notice. I will always give HUGE credit to plumbers on Oahu who charge fairly. I won't name names but there is a different plumber company in town that really price gouges for fast help. Overall, we are happy with the efficient and reasonably priced service. Mahalo 535! read more

We had an emergency where our main drain pipe was clogged up. First, I was stoked to secure an appointment on a Sunday. Second, the customer service agent who answered my call was very friendly and helpful. He did a great job informing about the process and pricing. When our service technicians arrived, John was very upfront and honest about the work to be done. He was also thorough in making sure that we had options just in case we encountered a bigger problem. Before leaving for the night, John made sure everything was in order and draining properly. I'm very pleased with the work done and the fair pricing. Thank you 535 plumbing and give them a try! read more

Excellent service from start to finish! I called them on Monday and the work was scheduled and completed by Wednesday for my replacement water heater. Alex was extremely responsive and helpful in providing me with the information I needed to make an informed decision on the various options they provided. Their tech Keaupuni was also efficient and knowledgeable in getting the installation done in a timely manner. Kudos to Shane and his team and I would highly recommmend them for your plumbing needs! read more

My toilet water valve began leaking onto the floor. After no response from another plumbing business, I found 535 Plumbing as highly rated. I was not disappointed. 535 answered my phone call right away and dispatched a technician, who arrived earlier than the estimated appointment window! Roydenn Oppenheimer is an exceptional person and experienced plumber. He fixed the leaking toilet and coordinated an appointment to assess for possible restoration of water damage to the floor. He even found the outside water meter that had long been covered over with dirt and gravel to shut the water off during repairs. Roydenn, at my request, also installed a water shut-off lever along one of my outside faucets--so much easier, and he replaced a frozen valve on another outdoor faucet. He was kind, easy to work with, and non-judgmental working in the confines of my very old house which is in disrepair. 535 has set a system for responding to customers calls and dispatching a well-qualified technician right away to assess, estimate, and do the repair. Customers can monitor technicians approach time on their smartphones too. I'm considering them my plumbing company from now. read more

Had a plumbing pipe burst in my attic, these guys came out and were professional and efficient at repairing it.

What was thought to be a simple clog turned out to nearly be a plumbing nightmare. After seeing one of their vans in the neighborhood I reached out to 535 Plumbing for some professional help. I was scheduled right away and a confirmation text with the drivers picture was sent to my phone. I could even track him as he arrived to my house! Gabe arrived on time as promised and immediately began to work on the stubborn clog. After trying to snake the line multiple times, nothing was working. He provided me a cost effective option and a more invasive but thorough way of getting the drain unclogged. Hoping the lesser of the two options worked, he was finally able to get the line cleared. Gabe worked non stop through the early afternoon until the job was complete. He consistently kept the work area clean and when everything was done he made sure he left it better than it was. I'm very appreciative of 535 Plumbing in getting this job done as quickly as possible. The courtesy and professionalism of their employee Gabe was equally important because a clogged drain can sometimes turn out for the worse. Luckily this wasn't the case and I returned to normal in a short period of time. Mahalo 535 Plumbing! read more

I am writing to express my sincere satisfaction with the exceptional plumbing services recently provided by 535 Plumbing. From the outset, TJ and his crew demonstrated remarkable quality and diligence in their work. Furthermore, I greatly appreciated Dalen's thorough explanation of the plumbing system, which enhanced my understanding. 535 Plumbing distinguishes itself through its superior equipment and reasonable pricing for addressing a wide range of plumbing issues. I was so thoroughly impressed by their service that I have enthusiastically recommended them to all of our business contacts, neighbors, friends, and family. Michael N. read more

Nikko and Luis came two hours early to fix my clogged drain in my litchen. They fixed it within 30 minutes. They even tested my garbage disposals and found them working. Good job! read more

Sadly I called them 3x and spoke to 3 different people. No one came to check my shower leaks. Got the run around about parts with no solution so finally hired a contractor. read more

Josh and Chris were great professionals! Arrived on time and knew what to do. They communicated really well on the job and were very helpful in giving tips on how to maintain the water heater to extend the life of equipment. Ask for them for any service! read more

Mark and Brenton did an excellent job replacing my water heater. From estimation to scheduling, water heater removal and replacement, all went well. Would highly recommend 535 plumbing to do the job. read more

I had a bad leak, after months we kind of figured it out. Hired 535 to do a leak detection, $330. BOW said we were losing 1 gallon a minute. We already figured out where the leak was but did not know if there was other leaks. I had hoped for some high tech imaging equipment but nope. We also had them fix another issue which was to snake a drain and we agreed to $300. Suddenly it became $500 because it was "back to back sinks". We had also agreed to fix something else and somehow our total bill became rocketed past $1800. A pipe had burst underground and their quote to run a hot water pipe to 4 locations came out to $12k. The next plumber we called was less then half. I have no doubt the work would have been done well but this is too much money. The lead plumber also kept talking under his breath but kinda loudly saying rude things. When the guy mutters "Should I drop the price on the drain and says NAH" is not a good look. When I say "Heres this thing I found, and that thing but I'm not a plumber, I'm not trying to tell you what to do, do whatever you need to" and he loudly mutters "You kinda are", maaaaaaaaaaaaan whatevers. My advice? Get the quote in writing for work to be done. read more

I requested a new toilet - my first time with company. Warren provided excellent service in an efficient manner. He was friendly and got the job done in a timely manner. read more

Umm...Shane... your response alleges that your prices are both fair and transparent. The whole point of my review is that your prices are not fair. Over three hundred dollars to augur a toilet for 15 minutes is not fair. And the price was not transparent. No written or oral estimate was given for the work prior to its being done. If Jay had told me that he was likely to charge me over $300 I would have sent him packing. Inflation is one thing, greed is another. read more

Mr. Butchie Batangan of 535 Plumbing is an excellent, outstanding and hard working plumber and carpenter. I am still amazed in how quick, efficient and impressively superb workmanship of my daughter's bathtub to shower conversion by Mr. Butchie Batangan. Mr. Rylan Desha and Mr. Casey Nakamine who initially started this conversion also are excellent and hard working plumbers. I am a retired planner and estimator for PHNSY and the cost estimate was what I expected. I truly recommend 535 Plumbing LLC for all your plumbing needs. read more

Warren and Keoni were on time, professional, kind and knowledgeable. The whole experience with 535 plumbing was exceptional from my first call to my completed job. Mahalo! read more

Warren and Andrew did an excellent job in replacing the shut off valve for our irrigation system as well as installing a main water shut off valve that I did not realize we did not have. They were very professional and knowledgeable. I am so relieved that this was taken care of. I would definitely recommend 535 and would request for Warren and Andrew for any future plumbing needs. Thank you! read more

Continuing the legacy of great service. Same day service, Friendly & knowledgeable staff, and good value which save our business time, expense in down time, and more production. I give them 6 stars because of the many times we used them. They are the best and that's why we continue to use them time and time again. Mahalo and keep up the great service. read more

Warren cleared our bathtub drain today in 10 minutes! The fastest plumbing job ever! We are so relieved we can use the bathtub again. Thank you Warren! read more

We had a leak in our P trap under our kitchen sink and one thing lead to another and figured we needed a plumber to replace our outside abs pipe. I messaged 535 plumbing on instagram with photos and detailed info and the very next morning we got a response with a quote, following a phone call. We were actually waiting for other plumbers to return our call and got no response. 535 plumbing had a first come first serve basis and were available the same day so we went ahead with them. Steve came out to our place and did an excellent job fixing the pipe and even covered the ventilation coming from under our sink to the outside wall. My husband and I appreciate the company's prompt response, speed in repairs and made it look practically brand new. Thank you 535 plumbing! read more

535 Plumbing - New pipe - Plumbing Near Me - Honolulu, Hawaii

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Stressful toilet leaking issues today! Josh and Warren were very professional and helpful. They came to the apartment and quickly assessed the issue. They were friendly and made me feel at ease. Thank you for fixing the problem. read more

Johnny and Sam are great! Friendly, fast and efficient service with a smile and few laughs too! Look forward to working with them in the future! They diagnosed the issue and explained it me in terms I could understand with a solution proposed as well. I highly recommend 535 plumbing and Johnny and Sam! read more

Extremely helpful and professional from the first phone call I made to inquire if they could help us. Customer service rep was amazing and she was extremely patient as I tried to explain the leaky situation and a dripping noise we could here. The 2 techs that came were thorough and helpful. The issue in our shower was resolved and I'm thankful no more dripping noise! Especially thankful that they were open and available on a Sunday!! Lucky us! I would highly recommend and refer to my family and friends! read more

We Do not recommend this company. I had hired the company as a precautionary measure prior to installing a new washing machine to replace the existing valves as is always recommended by manufacturer prior to installing a new washing machine. 2 men came to do the job (that only required 1 worker as I had mentioned when making the appointment as there was nothing to move and there was simple easy access to the hot and cold water washing machine valves. I was charged double the minimum. A day after replacing the valves we discovered that the new valves were leaking (and the new washing machine had not yet been delivered). We sent to the owner videos of the leaking valves and of the water leaking through the ceiling of a room below. We requested that the trouble be stopped asap and the same 2 men returned who acknowledged that the new valves were leaking as a result of their work. We asked them several times to look at the still leaking ceiling in the room below and they bith refused saying it was not necessary and they would just stop the leaks. Within two days after re-doing the valve work the leaks stopped. The owner refused to repair any water damages that the workers caused for their admitted negligence. The two workers had also lied to the owner saying that we had refused to let them see the damages. read more

Came home from a trip and my toilet was clogged which had roots in it last year, which 535 cleared, and thought was from feces as the wax ring was loose from when we bought the house. Jay came to run a camera and I discussed the results with Frank who reviewed the footage and recommended pipe lining as was unclear if from the flange or ABS joint. I really appreciated how he patiently explained the situation over 3 calls so I fully understood the possible job, which was potentially expensive. In the end, the lining crew chief Ali, re-ran a camera and found the roots were at the flange under the toilet and not in the piping. Saved me thousands of dollars! Ali and Alejandro did a great job replacing the flange and explaining all they did. Alejandro also did not just wait around but asked for other jobs needed and they ended up rebuilding the old toilet tank as well as replacing my old water pressure regulator, even going back to 535 in town twice to get parts. Alejandro had to adjust piping on the regulator a couple times as pipes were at a strange angle, as well as coordinated with Board of Water to shut off and turn on our water. Ali had to leave for another job, but Alejandro stayed until all work was done, almost 12 hours, and educated my wife and I a lot about our home plumbing. Really appreciated the above and beyond work of this crew. Mahalo! read more

On January 4, 2025, I needed a plumber to rebuild a toilet for one of my tenants and office assistant Diana did an awesome job in scheduling a plumber for the next morning. Their plumber Jay came out and fixed the toilet right away so now it's perfect! Great job as usual! read more

Great service! Office made it easy to schedule leak detection and repairs fast! Replied fast and made it easy for me in an urgent and confusing situation with a pipe leak. Mahalo to office staff- Karen, Kelli, and Frank!! And also plumbers- Chrystan B. And Jim B. Everyone was professional and courteous! read more

John and Sam were efficient, friendly and were very courteous and did a great job replacing the property valve. I would give them 5 stars.

Needed my hot water heater replaced. the plumber was on time and did the plumbing work well. when he wired the heater to the power source he claimed there was no power going to the water heater. he just said I needed to call an electrician and he left. I called an electrician who said it would be very expensive to come out that day and advised me to try and troubleshoot the problem myself. when I took the wiring panel off of the water heater I could immediately tell the thing was wired wrong. the black and red heavy gauge power cables were wired to some thin gauged sensor wires. they weren't even wired to the water heater power wires. when I sent a picture to the plumber he admitted it was wrong but then asked me if I "just wanted to fix it myself". when I said no he sent his apprentice out and had him fix it while the plumber was telling him what to do over the phone. this service was expensive. I will never go through these guys again. read more

535 Plumbing - Incorrectly wired hot water heater. - Plumbing Near Me - Honolulu, Hawaii

We had a blockage in our sewer line in the early hours of Saturday. We manually snaked it to 25 feet but the clog persisted. So we called 535 Plumbing. The staff here are very professional and their system is automated. Although they couldn't send someone right away they scheduled me for a next day appointment. Immediately received a text message confirming my appointment and also an email! We didn't end up using their services because we found someone else but really appreciate the automation in booking! read more

If you've followed my reviews, you'll know that I had a not so pleasant experience with another plumbing company, which made me very hesitant to have to call one again. On a Friday, after banking hours because plumbing problems never happen during normal weekday office hours, I returned home to a family member reporting that their toilet was clogged. After MANY minutes of manual plunging, I was unable to clear it. Reluctantly, I opened up the clean-out pipe to relieve the pressure and hope that the obstruction would be within reach to extract. Unfortunately, the obstruction ended up being halfway down the length of the house. Fortunately, only this one toilet was affected, so I waited until Saturday to pick a plumber. I wanted to try a small plumbing company after my previous experience with a larger outfit, but the company I called was closed on the weekend. Knowing that we weren't going to make it until Monday, I remembered 535's ads on TV and gave them a call. My call was immediately answered and after describing the problem I was informed of the charge and within a few minutes was told that a plumber was being dispatched to our home. Matt arrived within the hour and wasted no time in setting up his equipment. No sales pitches for additional services, which was refreshing. He got down to business and had the obstruction cleared within a few minutes. The invoice submitted matched what was quoted so no surprises there either. It's been several days now since the clog was cleared and everything is still flowing well. We'll definitely call 535 first for future plumbing needs. read more

Victoria, Nina, Karen are the front line workers of the company. They took my plumbing problem after reviewing the few pictures I emailed them and gave me quick estimates. They even referred me to an experienced plumber, Frank, who explained some of the plumbing lingo so that even a layman like myself could understand. Extra kudos to Nina who, surprisingly, didn't get frustrated with all the questions I asked; and also very punctual in keeping me informed. If you're looking for serious workers who are also sociable, Jay and Alejandro are your "go to" people to do the actual repairs. They arrived at the expected time that water was going to be shut off in my condo unit. Their behaviors demonstrated a little touch of refinement in their character as they removed their footwear, without being told, before entering my unit; and cleaned up when they left. I've experienced other companies not doing these simple acts of courtesy. Jay and Alejandro were goal oriented when it came time to work and their work appears excellent...no water leaks from 10 hours ago when they completed the job of straight work. They even explained their answers to my questions when I interrupted them. Overall, their work took about an hour to complete. I was surprised how fast they worked. They came, they fixed and they left. I've used 535 Plumbing 2 times in the last 6 years. I believe they deserve the highest rating available for their work and personal mannerisms, dispositions, practices and skills. As I have experienced in the past, the company is staffed with people who are a credit to their professions. I have absolutely no qualms about recommending them to anyone who needs plumbing work done on their home. Oh, by the way, their fees were also excellent compared to other estimates I obtained. read more

I called Saturday afternoon they were able to schedule me the following day. Johhny and Jourdan are true professional and exceeded my expectations. I would highly recommend 535 Plumbing and i'm now one of their satisfied customer. read more

Gabriel came over on time and did a fantastic job. He replaced the cold water gate valve with a ball value and made all the necessary water and electrical connections. Since the water heater was in a tight space, he placed the heater in a location that made another part of the pantry accessible. Checked for leaks and all good! read more

Quick and responsive coordination by email, text and phone. They offered to come out in 1-2 days to replace my gas water heater. Pricing was competitive. They text updated arrival information and follow up. As in many plumbing jobs, there were a few unexpected challenges. My enclosure was slightly too small, and another existing valve was broken. My technician Jourdan kept me informed and took time to complete the job correctly, and with a great attitude. From start to finish, I can see why they've earned a 5 star rating. Would hire again! read more