Great dining experience did not actually mean what I said just trying to make a joke but do not actually mean it 10/10 highly recommendable! read more

See all

Horrible. Server was nowhere near customer service oriented and I don't remember a single time she smiled at us. I'm a server myself and if I worked alongside her, I would've told her the job is not for her and to just quit. In earshot of us, she openly complained about not receiving a gratuity tip from a recent table. (Not surprised). Most of our time in this restaurant was just above unpleasant. We were all shivering cold for most of our meal and the waitress didn't have a second thought about it. To our surprise her co worker John noticed immediately and turned down the A/C for us rather than our server caring about it. I know I shouldn't expect much of a burger from a 24hr diner but the outside of my burger just tasted like straight burnt meat. The inside was cooked fine but the outside taste was horrid. I tried to finish what I could with my meal and was wishing to order a dessert along with my company. After our server finally appeared after so long, my company seated closest to her was able to fit in a second to ask for a shake. After taking the order for the shake, I kid you not, she immediately turned around to go make the shake rather than to spend anymore time at the table to take any other dessert orders or take any requests. I had to wait until the shake was fully made and she had returned to order my dessert. Yes, I should have just closed out my ticket right then and there but midnight dessert was why we were even there. Ordered my dessert and finished. My company and I paid our tickets and left mediocre tips. Am not interested in going back soon. read more

My husband and I visited this restaurant a few times, and we love it. The staff are friendly and professional. Hubby has always ordered the BBQ Burger and I ordered a BLT Club House and Eggs w/ Chicken Fried Steak. The portions are generous and the foods are absolutely delicious! We always look forward to our next visit. read more

Food was very quick to come out and service was excellent. There were very attentive with the needs and generous on the portions. The burger I had was cooked perfect and fries were crispy and flavorful. I just wished the jukebox at the table worked because that's my favorite part of a 50s diner. Maybe next time. There will be a next time since we had such good service. read more

It was 11:30, I was near Central and Camelback and popped into a local restaurant that closed at midnight but the kitchen was already closed at 11pm. So I headed a few blocks east to 5 and Diner and was so glad that I did. The place was packed, but only had to wait a few minutes to get a booth. I did notice a lot of teenagers/under 21 crowd but it was a Friday night and this place is open 24 hours, no harm, no foul. My burger and fries were delicious, nothing spectacular but exactly what I expected. My wife who is a vegetarian, was able to substitute the beef patty for a black bean patty and she was impressed on how delicious it was. The vanilla shake hit the spot also, very yummy. Only complaint was the onion rings that accompanied my wife's burger were a bit soft and not crisp. Bottom line, I'll be back on the late night sometime in the near future, I'm sure of it! read more

This was a cute little dinner, I love the 50's decor. The service was great, the food was great too. If I'm hungry and in the area, I would stop here again. read more

Best meatloaf ever! Take out. Perfect mashed potatoes, fresh vegetables, awesome gravy, toast. And enough for lunch the next day (just as good). read more

Been coming here for years and always had a good time. Came back tonight and I got the feeling their starting to fall down hill from the start. No music on at all, after I asked about it they turned it on inside but said speakers dont work outside. (Where i sat with my husband and 2 kids) we arrived around 9:45 and didnt get our food until 11:10 . I ordered a half tuna sandwich and a bowl if chili a small meal priced at $10.99 . When i finally got it I noticed the chili had no cheese , nor onions, and remembered i was never asked if i wanted any.when i asked about it I was told I would be charged extra if i wanted them. I said your going to charge me to put cheese and onion on my chili. Arent those things supposed to come on chili. Im not ordering extra. Just some would be nice. But no. I ended up cheeseless.Not just cheeseless but when i went to take a bite of it... It was COLD. Cold chili con carne from a can. I was mad! Thats when i went to write this review. My kids said the review is overreacting and I shouldnt care so much. Hot food with all the fixins may not be important to them but I am old and back in my day HOT FOOD at a familiar place was all we had to keep our sanity and help give us the feeling of comfort in a world moving faster and faster as the days go by. Without that panic may have been written into the history books as one of the biggest surprise epidemics of the 20th century. Thankfully, the server was one of my own generation and obviously understood my dismay cuz i didnt need to complain to anyone further than what was mentioned for my bill to be kindly discounted by $7.00 to make balance of the none eaten chili... That was too cool and very much appreciated. Good service calmed me right back down to my normal everyday crazy self read more

TAMMY IS ABSOLUTELY AMAZING! I never write reviews, but her service was the best. She made the most delicious milkshakes and provided us with the best diner experience we could wish for. We will be coming back just because of her! read more

Mmmmmm My roommate and i showed up around 8pm.... it was pretty busy.... but we were seated right away.. and our waitress.. Barbie Doll (according to her name tag) was so nice! my roommate had a pumpkin shake... AMAZING!!!! also had the biscuits and gravy with eggs and bacon... she didn't like it all to much.. (shes a very picky eater) the B&G would have tasted better to me if they didn't put paprika over if... I had their Hound Dog... a pretty nice sized hot dog, the bun toasted... and you could add on chili, cheese or sour kraut!!! I had extra sour kraut and mustard on it! :) mmmm hit the spot... and their Fri's are sooo yummy!! and their BBQ sauce is super good too :) we both decided to have a slice of their cheesecake.... I had strawberry topping.. it was alright.. i wish they had had cherry toppings... mmm.. but this cheesecake was amazing!!!!!!!!! so creamy and a really nice sized piece ... i cannot wait to have it again!! :) Barbie Doll was very attentive and helpful... no where near annoying... at all!! i loved it... and all the other waiters that passed by were lovely as well.. all smiles.. but not the fake kinds... i liked it.. read more

Me and my friend came in it was her first time going in NO ONE ACKNOWLEDGED US we were waiting to be seated and NO ONE attended us there was a tall man with a black shirt up in the front at the cash register, we were not welcomed in he did no look up once to seat us no one came around to greet us. I understand it gets busy but we were standing there for about 3 minutes. Bad customer service. read more

My biggest pet peeve is a cold restaurant. I hate being cold and uncomfortable when I'm eating. This place is cold. I have been to this 5 and Diner probably 5 or 6 times. Pretty much the same as any other 5&D you have ever been to. This location has pretty average service. They have great milkshakes, but mediocre food. I normally only eat breakfast here. My dining party seemed to enjoy their food. They do have comfy booths which allow for a nice nap, if you are narcoleptic like me. read more

I just love this little place. I have been coming here with my daughter and granddaughter for years. Sometimes we sat outside on the terrace and sometimes we sit inside in the 1950's style diner. The menu is perfect comfort food from typical Midwestern diners of the 1950's. The atmosphere is relaxed and jukebox-like. The hamburgers are really divine as is the mac n cheese and all of the fresh pies. Sometimes we have the pancakes and butter and maple syrup. The waitresses are nearly all great .. on the very odd occasion it has been hit or miss. They have a little known points scheme ... just ask for their house card. Every ten dollars gets you one point and it does add up over a year or so. It is a 24 hour place and sometimes when I was depressed or just travailled I would walk over, order a shake, sit outside and just watch the world go by. If you are not from Phoenix but visiting, it is really worth the little trip. If you live in Phoenix, you should really make the trip. read more

Our family LOVES 5 & Diner. I have two little boys who are 5 and 7 and they get so excited to go to 5 & Diner and put quarters in the miniature jukebox at the table and wear the paper 5 & Diner caps they get with their color-on menu and crayons. I love the service and the ambience. It's easy to imagine I'm transported back to the 1950's when my own parents were in high school and times seemed simpler...even though I doubt they were actually any simpler. I remember coming to 5 & Diner in the wee hours of the night after my friends and I left the nightclubs back in the early 1990's. We'd sit in the booth wearing our black leather jackets and fashionable club attire, and pound down cigarettes (you could still smoke in there then, but not now...THANK GOODNESS) and drink cup after cup of hot coffee while devouring plates of strawberry covered waffles and heaps of bacon. (Those were the days.) Anyway, I took the family last weekend and was surprised that they recently changed their menu and the dinner entree I was looking forward to ordering was gone. (Major bummer.) It looked like they changed the whole menu since my last visit and I'm still not sure I love the new menu, it'll take a couple of more visits before I have a verdict on that...I know for sure if they got rid of their eggs benedict I'll be scarred for life! You need to go to 5 & Diner if you are into nostalgia, it's a wonderful place with great service that makes me wistful for a time that came and went a full 20 years before I was even born. Now lets just see if the new menu sucks or not... read more

Like to go for breakfast and home cooking comfort food. The menu has been scaled back but the old stand bys are still there. Breakfast is served all the time as it should be in a diner. Country potatoes are done crispy and just right. Omelette is a very good size and full of vegetables. Service is generally quick and friendly. Lots of extra charges for changes and right now for eggs because of market price. read more

The wait staff from the late, lamented Ed Devebic's [I know that's not spelled right!!] landed on their feet at 5 & Diner!! Yep, you can still dine with Pebbles, Minnie Mouse and Grocho at this stainless steel and mirrored tribute to the 1950s. Yummmm! We were just there again last night for sliders and iced tea. The shakes are also the thing here, not many tables but there's usually a place at the counter, the prices are great and it's just a lot of fun. But the tableside jukebox didn't work last time...sigh. Other than that it's a fun fab place for 24-hour dining!! read more

The last time I ate here, the service so bad that I walked out. So here's my attempt to see if they got any better: FOOD: A-OK. Nothing special, but certainly not bad at all. I could see the kitchen from my booth, and let me tell you: The guys scrambling around in the tiny cook/prep area are cranking out the food! They move around like a blur. I rarely see such productivity any more. Thumbs up to the kitchen staff; you guys rock it out! SERVICE: Barely courteous. I think our server made eye contact once. The server was quick and attentive, which is probably more than you can expect, especially for a place like this. I will say this: The servers at this location take a lot of crap from the customers. I see and hear them too. In our server's defense we did arrive just as the Sunday church crowd was abating. I know how AWFUL the church crowd are. And I know they are usually terrible tippers. Our waiter was probably worn out by the time we got there. Will we be back? Maybe. I'm still in love with The Stand. But 5 & Diner isn't all that bad. We'll see. read more

Had some high hopes for this one. Charming 50's diner decor meets breakfast/burger place with killer shakes?! C'mon, what's there not to want? Well, my wife and I just left disappointed. We probably won't be coming back here again. We got greeted by the waitstaff immediately, friendly with smiles (the reason they aren't getting a 1 star rating), and got seated right away. We were told the specials that evening and our waiter came shortly thereafter. We were never given silverware, we had to ask for them. Next, they got my order wrong. Instead of onion rings they gave me fries. Still not a big deal, but getting a little irritated. Then my wife only took one bite of her burger and couldn't finish it. The sauce on it was horrible she said. The bacon on it was also unappetizing to say the least. The only redeeming quality of this place was the shake. My chicken sandwich wasn't anything to write home about, but edible. Finally as we are trying to wait patiently for the check, they buss boy and our waiter were right behind us cleaning up the table across from us and were throwing the plates and cups into their cart, seriously without a care in the world that they were making super annoyingly loud sounds right in our ears. Get real, how would you like it if I threw some plates and mugs around right next to your ear and hope you enjoy your dining experience. The waiter kind of knew what was up when he saw she didn't finish and barely touched her plate. He assumed we wanted boxes for the once bitten burger and we politely declined. The only saving grace of this place was the shake. Like I said before, we probably won't be coming back. read more

I heart my NJ and RI diners, so it is really a 3 1/2, but for not being a super cheezy national chain, I am adding on the 1/2 star chunk. Ended up here for some food around 11pm on a Monday after realzing after some (okay, MANY) cocktails that delicous vegetarian fare was now out of the question in Phoenix and I frequent the Jack in the Box near my homestead a bit too much. We taxi-ed it to 5 & Diner since I hadn't been there yet anyway. I liked the interior, although the temp was freezing, we got a corner booth and our waitress was simply kick ass. I had to put together my "breakfast before bed" from scratch and she totally nailed it for me (yay vegetarian and lactose-intolerant!). I noted there was outdoor seating as well. I remembered everyone mentioning the milkshakes and I surveyed the diner and everyone totally had one. :(. Jealllouuuus. read more

*Businesses do have bad days, I'm very aware of that* experienced Saturday Morning 9/22/12 approx 11a I already felt weird meeting my date at a 50s diner, being black, because back then blks/whts didn't even sit together, but I quickly got over that LOL The design of the restaurant is pretty neat, a pink trailer. & inside, the booths are pretty retro. The menu is more extensive than one might think. I was overwhelmed by the choices. I went with lunch during breakfast time. Ordered a chicken fried chicken w/mashed potatoes and a bowl of fruit. I ordered apple juice, at first they told me the machine was broken so I took cranberry juice as a substitute but before I could drink that, they brought me the apple juice and swiftly took the cranberry away. This was odd to me because if the cranberry juice is already poured, and I've put my straw in it, are you just taking it and throwing it down the sink? & if you're doing that, you should just leave it for me, but whatever I was happy they had the apple juice. The waitresses that I encountered were nice enough. I was glad they had some color in the establishment, just makes me feel more comfortable (hispanic-descent waitress). My order came, just as I ordered it and it looked good. I always start with my fruit, as I'm eating it and enjoying it, I get to a cantaloupe piece and WHOOMP! There It Is!! There's a dead fly in my fruit cup. I showed my date and he swiftly decided we were leaving. By this time, we'd both enjoyed some sips of our drinks and our food had just been delivered and he was waiting on some butter for his pancakes. I was a little reluctant to leave because I was just so hungry. But you can't give business to an establishment when there is a bug on your plate. We showed the waitress who apologized and discarded my plate, however when they noticed we were leaving, they said have a great day! I mean, I don't know what else they could've said. It's not like we would've accepted a voucher to return or something because we wouldn't. But it's not the waitresses' fault, whoever prepared the fruit should've rinsed it, problem averted. I'm sure it's a nice place, however I had a bad experience so it's doomsday. They won't lose sleep over it, I wouldn't have been a regular anyway read more

We've been twice now, and nothing we have had has been very good. The ice cream and cake were mediocre, the onion rings were crispy-initially, the burgers were WAY overdone and made from cheap beef. Ask the bone chip in my husband's burger. The mushrooms were the canned pieces and stems variety, and the fries were crispy but heavy. The cole-slaw was excessively sweet and completely limp. The service has ranged from complete disinterest- no greeting, no eye-contact, and I had to beg for refills- to interactions between employees so uncomfortable that I wanted to say something. It's great if you have rapport, but the customers don't need to see you slap each other around and overhear you gossiping about each other- even in play. Or, if you hate your job at 5 & Diner, please find another one and stop throwing the dishes around at a volume that hurts my ears and ruins my experience. Management needs to intervene before this Phoenix institution falls apart. read more

I have been to 5&Diner several times but this time I was completely disappointed. Do not order the biscuits and gravy. It's absolutely disgusting. Sausage links are the worst I have ever had. Gravy just tasted like flour and water. No spices at all. Server was nice enough to take them off the bill but I was just so grossed out . If I could give 0 stars I would. read more

A New Year's Eve hot chocolate hunt brought myself and two friends here around 2am. Although the place was pretty busy, we were seated almost immediately in a booth. It was only after being seated that I really got to take in the decor; total 1950's tin can diner from soup to nuts. The waitresses looked like they had just stepped out of Grease, there was a counter lined with stationary stools behind which you could see the cooks working away, and every booth had a mini jukebox where you could enter in songs that would play over the sound system. I loved it! Even more than that, our waitress was exceptionally attentive. We got our orders put in not two minutes after being seated - two hot chocolates, a sprite, one Marilyn's Bread Pudding, and one Waffle Wonder. Our drinks came out first; my friend and I who each ordered the hot chocolate were at first delighted at how much whipped cream topped them off, but were quickly disappointed to find that the chocolate itself seemed to be made with water instead of milk. :( Shortly after our beverages came our desserts. The bread pudding was devoured and got my bread pudding loving friend's seal of approval. The Waffle Wonder was shared, and as someone who doesn't like usually like sweet on sweet desserts I was pleasantly surprised at how much I enjoyed it! The fudge, caramel, and whipped cream were straight out of my childhood, the fat scoop of vanilla ice cream was melting lusciouslly into the warm waffle, and the cinnamon was the perfect bit of spice. Our waitress made sure to ask us if everything tasted okay a few minutes after dropping off our plates, and was right on time with the check once we finished. My short and sweet visit to this 5 and Diner was one of the most seamless experiences I had in Arizona. :) read more

When you have a craving for a milkshake or sundae, this it the place! They have many different flavors and will make one up for you if you ask. The waistaff is always friendly and happy to chat. I like that at this location there is outdoor seating and you can have meetings with groups. They have a Blue Moon burger with bleu cheese that's really good, too! read more

Two people coast 50.00 . The food was cheap in taste. The milkshakes were 90% milk and 10% ice cream. The jukebox took the coins but don't work. Please if you know what's good for you. Stay away from this place. read more

This place has good food but it seems over priced for a diner. My boyfriend & I each ordered a standard menu item & somehow our total was 40. Mind you I ordered a breakfast item (French toast, I can't remember what he ordered) The inside is cute even though we ordered take out. I would like to try it again but the over priced food is a big deterrent. read more

Reliably good breakfast that is a step up quality-wise from the average greasy spoon, more flavorful than Denny's et al, and has good service. Yes, it is a diner and a chain, but when I'm looking for a good, uncomplicated, non-fancyschmancy breakfast, this is where I go. No waiting in lines forever for the newest trendy breakfast spot, we get seated here almost immediately because we sit outside. I like the skillets, the omelets, and an uncomplicated egg breakfast. I've also come here later in the day and enjoyed their burgers, while my friends have tried the meatloaf and other entrees without complaint. This isn't fancy cuisine, it's diner food, and for diner food I have yet to be disappointed. read more

A nice diner; better than Denny's. Can't go wrong. Good service service. read more

Food - not so good. I've eaten here twice for breakfast. The first time I got a basic eggs, potatoes, meat dish and it was okay. The second time I got california eggs benedict - big mistake. The Hollandaise sauce was disgusting, and did not look like Hollandaise. It looked more like cheeze whiz. I scraped it off. I wouldn't say run like the hills if you're hungry, but I also won't eat there again unless I have to. read more

It's the '50's all over again! Great fun! The food's authentic to the period. Service is good. Prices are reasonable. Jukebox at the table [awesome cool!]. read more

I guess I'm supposed to hate this place; its a chain, its usually crowded, the juke boxes are stupid. But, I feel comfortable there and I enjoy the food. What can I say? Its better than Denny's. I like it. read more

Prices are too high for the low quality of the food, that and the holes in the both seats are a put off.

To my surprise this place is really good! My friend and I stopped in a few times and I have been satisfied each and every time. I'm pretty simple, so I admit I have ordered the same exact item each time. The pancake with the chorizo on the side. I'm not absolutely certain what the meal was called but I know it has Southwestern in the name. So the meal comes with the one HUGE pancake and a heaping order of chorizo. The portions are pretty big so you are able to share. The drinks are fairly small though. The prices aren't bad either. I believe we paid less than $25 for two full breakfasts with drinks. The decor is pretty funky. It just like an old school diner. Each table has its own small jukebox. The establishment is pretty clean as well. The staff is also the nicest group of folks I have come across at a restaurant. I'll definitely be making another trip here with the family soon = ) read more

A very nice 1950's atmosphere with lovely breakfast options and good diner food. I had the chicken pot pie which was very savory. It was also 24/7 which is nice if you want something other than the usual Ihop or Denny's. The staff was accommodating and friendly and there was no wait for us two. :) read more

Yeah, that was a $15 breakfast, that felt like a 6.99 breakfast. I have nostalgic feelings toward 5 & diner, so I'll probably still go here from time to time, but really it's not that good. I got an omelet that wasn't very memorable, the juke box ate our quarters. read more

A heaping scoop of cold mashed potatoes slathered with LAME sauce is how I would classify this dinner! I've read some of the other reviews on this particular establishment, and will agree with the one that says that businesses sometimes have bad days. It would appear that this business is having more than their fair share these days. There were 5 of us, including one fairly easy to please 10 year old. First it took the server the better part of a half an hour to acknowledge that we were sitting on the patio in high 80 degree weather with no beverages.... IN THE DESERT!!! C'mon. Once we ordered I just assumed that everything would remedy itself. It was only the beginning. When the food was delivered (along with the appetizer that we ordered) it was cold and not even close to what we ordered. Picture it... a "hot" roast beef open faced sandwich, which I asked for a substitution of french fries for the mashed potatoes (not a major request) and the bread was cold and soggy because it sat in the window forever. When I asked to have it made to it's menu specifications AKA HOT, they took it back and threw it in the microwave and returned the plate to me as I sent it back to the kitchen. How do I know that? Well, you know what happens when you put bread in the microwave? It's gets hard and stale, a texture that once you experience you won't soon forget. When we told the waitress that "tonight isn't a good night for us here I guess". Her response was "It is for me too". Server Rule #1 - NEVER MAKE YOUR PROBLEM, THEIR PROBLEM! Enter the "Manager". I do have to give points for the manager standing in front of us and taking her lumps. I have to take away points for never making an offer to take anything off the bill. You have to remember that I sent my food back and declined an offer for anything else. If any of the restaurant staff reads this review, please take one thing away from it... You can work wonders by L-I-S-T-E-N-I-N-G and NOT MAKING EXCUSES!! If the kitchen truly was the problem, they needed to step it up!! If the waitress couldn't handle the number of people she was waiting on, you should have replaced her or reduced her section. I only say this because we noted that she was waiting on a huge party of 15 people, us and several others (and I don't think she was experienced enough to even handle two tables). Ready for dessert? One of the waitresses was wearing a cute black skirt uniform dress. Apparently she was having issues with her shoes or socks because she bent over to readjust them. I bet you know what's coming next.... What's rule #1 when wearing a skirt ladies?? Don't bend over in your skirt when your standing three steps above the people below you, because they will surely see whatch-yo Mama gave ya!! In closing, do I think this was meant to be four star dining? NO. Do I think that we deserved as much attention as anyone else there tonight? ABSOLUTELY. Did we catch them on a bad night? PROBABLY. Will I go back and give them a second and final opportunity to improve upon this bad experience? YOU BETCHYA!! Good luck here, and I hope your experience is better than ours was. read more

A very fun little spot, open 24 hours. 5 & Diner is a 1950's style diner, complete with juke boxes at the booths and hula hoops on the patio. The menu is basic, but isn't that what it should be if you're going to fully embrace the fifties? The food is not always spectacular, but it's usually more than solid enough given the restaurant's other merits. Just think. You can have breakfast at midnight and ice cream for breakfast if you'd like. I'm not recommending it. Just saying. The restaurant is very kid friendly (paper hats and crayons). I can't imagine a child who would not enjoy sitting up at the counter. The patio is also dog friendly (water and biscuits). read more

Was willing to give this place a negative they don't offer that on here. Service is absolutely horrible so by that me and my husband got up and left without even getting my order I waited for 40 minutes after we place are order they seem to care more about uber eats getting their orders out then helping the customer out. Should have just stuck to ihop.. read more

Delicious breakfast spot! We had the skillet breakfast which are customizable and insanely good. Potatoes with cheese and whatever else you want to add! Add sour cream to make your dreams come true. The wait staff worked hard to keep all of the patrons happy (and our waitress--Holli maybe? I was still half asleep) was super attentive and nice. We would definitely recommend this diner for anyone looking for a filling breakfast in Phoenix! read more

Went a couple times for lunch. Both times ordered the basic burger (don't remember what the nomenclature was). Both times, the meat was overcooked and dry. The lettuce was wilted from the heat. The last time I went the lettuce was wilted and still had a couple 'critters' along for the ride. Now don't get me wrong, I don't mind a bug or two - I buy organic when I can and they just are part of the deal (no pesticide use). But still, you need to wash the lettuce before you serve - just common sense here folks. Couple this with the overcooked meat - stereotypical fries - and you have the perfect recipe for me to avoid! Can't recommend. Hey, if you're in the area and stone drunk and gotta eat - well then maybe but that's the only exception I can make! read more