The quality is completely gone I ordered 3 pair of pants…read morebecause they didn't have my size in stock. The pants arrived in approximately one week and were all different sizes even though they were marked the same. I had to drive half an hour to return them and no one at the store seemed to care. I'm done with Brooks Brothers for good.

Great service with lots of choices of extremely well made clothing. It's not cheap, but they will…read morelast a long time with good care.

What sets this place apart from other high end retail is the customer service. When you are going…read moreto spend $ on nice clothing, you might as well do it in a friendly, non-judgemental atmosphere. And...they carry brands that are not widely accessible. Italian and European brands that are high quality, tailored, and stylish. Highly recommend!

I needed a last-minute birthday gift for a friend that is very particular about what he wears and…read morehis style. I only had time to make one stop and chose to visit M Penner. I was greeted by Susan as soon as I entered the store, and thankfully so, because she had an amazing sense of style which I lack and she was able to find the perfect gift for my friend. She was sensitive to my needs and even wrapped the gift for me so I wasn't late for the party. My gift was a huge hit thanks to M Penner and Susan's taste. Great store!!!

An incredible experience for the gentleman seeking either a dressy shirt or a casual outfit. I was…read moreseeking a suit for my upcoming wedding and Terry made it both easy and enjoyable. He knew what would work well with my body type. Highly recommended.

I did not even know I could buy a Tuxedo. After some simple and quick measurements I was ready for…read morea custom suit, a Tuxedo, to be created specifically for me. I am a new man. Professional and ready for all festivities and parties.

hello, whoever picks…read moreup the phone is very disrespectful lacks awareness of customer calling . needs to pay more attention to customer service versus sounding " too cool and cocky " ... was calling in regards to have my yeezy zen 1 sole swapped . just some advice to do better. thanks

Such a nice store! Love the shoe walls and the greenery. The best part is the middle of the store…read morewhere they have the huge glass case filled with shoes. Such a great concept to bring the shoe game to Post Oak area. My husband purchased his wedding shoes from here. Cool Grey 11s. We had everyone on his side wear their favorite pair of Jordans. Pretty good pricing. Nice to see that they have services inside like resolving sole damage and customization.

horrible customer service. i purchased via their website. the item was 50%. during the check out…read moreprocess, a pop up for a welcome 10% off came up, which i added. that made the item final sale, which was NOT stated anywhere in the purchase process. the only way i could have seen that is if i went back and clicked the drop down cart details tab. customer service continues to double down, sending me screenshots of the RECEIPT which does clearly state the item i purchased (past tense...) was final sale. i have opened claims with BBB and Chase. buyer beware! plenty of better shops to spend your money at.

Of all the towns in Texas, The Webster came to Houston. I get why, Austin likes its moneyed to be…read moremore low-key and Dallas isn't...ready. The vibe: If I was going to do a Teenage Millionaire starter pack meme (not the brand, the aesthetic), I would just grab a shot of this store (which I had to steal bc I didn't take one, but the building is really pretty and worth seeing). The experience: A lovely, polite female security guard let me in and I was greeted by one of the employees who offered me water, sparkling or flat. I think everyone working there was under 30. The staff was attentive and super helpful, and in no way pushy or pretentious. As far as patrons, it was just me and a fam from Italy with their kids ranging from 12ish to 16 maybe. Everyone was soooo quiet in a respectful way. Apropos, as a designer shoppe like this is my version of church. The stuff: It seemed inventory is limited to what influencers are wearing literally right now, but nothing too runway/over the top which was great. Mostly designer athleisure. It was nice to see the Balenciaga distressed hoodie in person, some Vetements tops, a J'Adore 8 sweater, that kinda stuff. First time seeing the Givenchy Antigona Lock-in-a-Box bag and it was understated, stunning, and edgy all at once (swoon). I was surprised to see actual price tags, because if you have to ask... They didn't have the slides I was seeking, so I tried on a t-shirt but wasn't feeling it. Because the store isn't connected to the Galleria, it was a nice respite from the crowds.

This photo says it all. These are the second (maybe third) pair of pants I've received after having…read morethem "custom made" and waiting weeks each time. The women's pants are not made for women. I ordered two suits online and knew that for the price they wouldn't be top‑of‑the‑line, but I at least expected something better than off‑the‑rack. Instead, the whole experience has been exhausting, frustrating, and ultimately a waste of time and money. After three visits to the store and three separate shipments, I still don't have a single complete suit that fits correctly. Out of everything I ordered, I'm left with one jacket that I only kind of like. They do have a lot of nice selections and customizations but even the customizations I picked out were missed when I received the product. I wouldn't recommend this place for women's suits based on my experience.

HOUSTON, TX 77056 / BESPOKE SUITS/ 06-14-24 / FITTING APPOINTMENT…read more Adam is a pretty cool manager. He's been in the industry since 2012 and knows his stuff. Indochino seems to have a lot more going than Suit Supply according to the suit advisors. Got a premium suit for around $450. Go check them out and give them some Yelp love, y'all! **Update** It's been over a week and Adam forgot to mail my suit which I need before the 4th of July weekend for a wedding.

The gentlemen working there were extremely helpful. William was the young man assisting me and he…read moremade the shopping experience stress free.

Really friendly and helpful customer service here! The store is well kept and clothes are organized…read moresystematically. They even have a mini whiskey bar and/or water for you to enjoy while waiting.

I only come to this location because it's the closest one to me, but the customer service has been…read moreconsistently disappointing. During my visit, an associate took some accessories before I entered the fitting room, which I understand. However, when I asked for them back, she didn't even hand them to me--she told me to pick them up from the floor. That felt very disrespectful and unprofessional. I expect a basic level of courtesy when shopping, and this experience did not meet that standard.

Came for an online order pickup during the morning non-busy hours and waited over 15 minutes. Had…read moreto leave since I had an important call to take. Didn't think it would take that long for someone to bring something that should already be there.