The team responded promptly with our request for a quote and Bret came out to assess what would be…read moreneeded. He was kind, communicative, open, and honest about what we would need in our case for the home repairs. In this world, I appreciate very much. Someone who is open and honest and tells you from their experience options, so that it saves time and energy. I very much appreciated this experience and would recommend them to others.

After going through the Palisades fires this year, a very traumatic and heartbreaking experience…read more.. We obviously had to hire a fire and smoke remediation company.. and went with Hunter! We just finished our remediation with Brett from Hunter Restoration and our apartment smells and looks great! Brett and Braulio did a wonderful job! Not only did they do an amazing job with our unit and were very hardworking and dedicated to making our place look amazing... They were also very compassionate, understanding, patient and worked with us and our situation to be able to make this happen for us as smoothly as possible. I met with almost 8 remediation companies... I'm happy I went with them... I will definitely go back to them for any future jobs I have. I cannot recommend them enough! They did an amazing job!

I can't even begin to express my gratitude and the relief I have been blessed to receive from…read moreFernando. Worse time ever to have to demolish our bathroom and worse find mold .‍ . Desert Dry Restoration has been on time and the most professional people we have dealt with ever in years of owning our home . The relief today as the painting and restoration is done is remarkable!!!! To see a beautiful new bathroom and flooring is wonderful. Even better no mold ! We live in Bakersfield, California and this amazing company came all the way up here to help us . THANK YOU DESERT DRY RESTORATION!!!!!! Beyond highly recommend this company. The Norberg's

Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

Richard did a great job cleaning the carpet in my home and had really competitive pricing. Would…read moredefinitely recommend. He did great with a tough job (smoke & marijuana smell).

It has been approximately 3 years since we had last gotten our carpets cleaned, One of the bedrooms…read morehad a few minor stains present in the carpet. Due to the quality of both work and equipment our carpets are now all looking like new again! Exceptional quality and services and my go to carpet cleaner now as an ex carpet cleaner myself. Couldn't recommend anymore

Zachary is amazing! We had a leak from one of our upstairs bathrooms that caused some water damage…read moreto downstairs bathroom beneath it. Zachary came out to assess it the day we called him and had an estimate for us that same day. He was very honest and thorough by stating what our options were and what the pros and cons were. When it carne time to do the work his crew was amazing. They did everything he said they would do, and they were very friendly and knowledgeable, too. They cleared the water damaged and replaced the drywall so well it doesn't even look like we ever had an incident. The rate was very reasonable, too. We did have to make a deposit first, and then pay final payment when the work was complete which I expected and is fair. Overall we are VERY pleased and will use him and his services again. He's now part of our list of household contractors.

Zack is amazing first of all. I know nothing about construction. I stay home and work off my…read morecomputer all day long all of a sudden my floor was wet. I called his company in and they got to the bottom. He explained the whole process thanks to him. My house is now mold free.

Our house flooded late at night and when we called they responded within a couple of hours and…read morestayed through the morning to get our house stabilized. They had clear communication throughout the process and when our insurance adjuster tried to fight their findings they provided us with copies of the IICRC standard and got things moving with the insurance company. After reading the standard protocols and procedures myself I am confident that the mitigation was done right. If this ever happens again, we will be sure to call them.

Not sure if this is the right Scientific Restoration if they are a franchise, but both Kyle and…read moreMike (President) ghosted me after talking to me a few times about my property affected by the LA Fires. I was ready to hire them, too. But they they completely disappeared and stopped returning my calls and emails. Very unprofessional.

I discovered a flood in a closet in a guest room. It was very bad. Our insurance company said it…read moreis very serious and needs immediate attention. I called Eric at 911 and he came to my home in a few hours. He explained everything to me and assured me I was not in danger from the mold. He started work a few days later. He was professional and on time. He never left a mess and I was shocked how fast he tore apart our closet and removed the mold. He never left a trace of dirt or dust. I would recommend them to anyone.

I had my water heater leaking for a couple of months til I noticed water coming out from oall parts…read moreof my home. I contacted 911 Restoration, tey came out and promised to "help me " well, 1. They had their workers come out and without proper equipment they damaged my washer by lugging it out to my garage (WITHOUT A DOLLY)! broke the back piece and didn't take responsibility,..... 2. Once they took their fans out, they pulled out the ring off the wall that attaches to the toilet! And suggested I contact a plumber! So I had to fix it myself! I might say, hey are indeed friendly, but IRRESPONSABLE for damages they cause! I had dealt with Mike & Armin.. I would not recommended 911- restoration.

We called in Josh when we needed a second opinion on the assessment done by a different water…read moremitigation company for a large accidental water damage that flooded the entire first floor of our home. He came in quickly (on a Sunday) to assess the damage and outline a plan. We ended up switching firms to work with him because of his transparency, expertise and clarity. I've already recommended him personally to my friend when she told me recently she had a leak in the apartment. Josh really is he best at customer service. Water mitigation is complicated and he means it when he tells you to call him at any time. He always answers his cell phone and is polite and clear. He comes to meetings early, is always prepared, and is genuinely kind -- something that can't be undervalued when you're recovering from the devastation of flooding. And, importantly, josh doesn't JUST know water damage. He's got a ton of experience working with insurance companies and will help manage that portion of the process and guide YOU through it so you can get what you need back to rebuild your home. There's a lot of crooks in water mitigation. Be careful. Josh is a dude you can trust.

Josh was great to work with! He explained the process and said that if the walls didn't dry within…read morea specified timeframe that he would have to cut and remove the bottoms of the walls. He warned me that others would automatically say that the walls had to be cut and he was right! The next two restoration companies immediately asked for my insurance company and said that the bottoms walls definitely had to be removed. I hired Josh to dry everything up and lo and behold, the walls completely dried!!! No unnecessary cutting and repairing. And Josh gave me the best price!!! I didn't feel like I was being taken advantage of like the other companies. I am so glad that I hired Josh for the job. So glad to work with an honest person!!!

Steve and his team were great. They got rid of all the junk on the side of my house, and went over…read moreand above what I had asked for. I was super impressed with the clean up job they did, within the time frame I had asked for. If you are looking for a friendly, efficient crew to clean up your yard and get rid of junk, you should call on Steve and his crew to complete it for you!!

I needed someone to come out and haul away trash bags, furniture and miscellaneous items. I spoke…read moreto Steve and he was super professional right off the jump start. He offered to come see how much stuff I had free of charge and give me a bid. He showed up, gave me a very reasonable price, hauled everything away and even raked the grounds within the hour and same day service. I can't say enough good things about this company! Thank you Steve for your time it was a pleasure!