Distressing time dealing with the kitchen problem, totally panicked and upset. Brett to the rescue!…read more He was extremely helpful and his manner calmed us down immediately. He talked us through what needed to be done, got things scheduled and left our home with us feeling so much better. He was clearly experienced and knowledgeable. I'll update the review after the work is completed, but in the meantime I am so incredibly happy that we were referred to him. So now I'm paying it forward and referring you to him. I'm doing you a big favor. He sent a very pleasant person to do the demolition piece of the work, and the young man was very tidy so there were no issues when he left. After that, Brett referred us to somebody else who did good work for us in the reconstruction and what turned out to be updating and almost remodeling of the kitchen (that was TCC General Contracting).

Great Service! Friendly, quick response and Great Customer Service. Brett and his team went above…read moreand beyond my expectations! Thanks guys for great work!!

I agree with what everyone else has said here, Lou was very knowledgeable and answered every…read morequestion we had. His recommendations for other specialists were the best. I also want to say you need to call this guy first! You will be in good hands! Especially before you call your insurance provider!

Lou came out and saved us thousands of dollars (no exaggeration here) with just an inspection of…read moreour home for water damage. We had a previous company come out and pressure us into trying to do work with them but Lou assured us no work was even needed and definitely earned our trust! He was super helpful and very honest. Highly recommend !

Our experience with Desert Dry Restoration (Fernando Ventura) was extremely disappointing. After…read morethe Palisades fire, we hired Fernando to help with debris removal and restoration work on our property. Unfortunately, he was unable to complete the job because he did not have the proper licensing required to perform the work. We waited over four months for him to obtain his contractor's license, but he failed the test and never became properly qualified. We ultimately had to hire another licensed, reputable contractor to finish the job correctly. To make matters worse, after our new contractor completed the cleanup and restoration, Fernando illegally dumped debris from his roll-off back onto our cleared lot. When I confronted him, he admitted doing it and promised to reimburse the cost we incurred to have it removed -- yet three months later, we are still waiting for payment. Adding insult to injury, Fernando is using a set of photos of our home on his Google profile as an example of his "work" in the Palisades. This is completely misleading -- he did not complete the project and did not have the proper HAZWOPER certification to handle or dispose of debris. We trusted Desert Dry Restoration during a very difficult time and were met with unprofessionalism, dishonesty, and additional expense. I strongly recommend verifying licenses and credentials before hiring and would not recommend this company based on our experience.

Desert Dry was responsive, clean, and completed the work quickly and efficiently. Great experience!read more

Friendly staff, showed up on time and did a good job. He explained how he was going to clean the…read morecarpet and went in depth regarding the material and what to expect. Definitely recommend.

Thank you elite carpet , you have restored our apartment carpet and very professional and fast…read moremanner , Best prices in lancaster / palmdale area . Sincerely the "Rodriguez family "

Zachary is amazing! We had a leak from one of our upstairs bathrooms that caused some water damage…read moreto downstairs bathroom beneath it. Zachary came out to assess it the day we called him and had an estimate for us that same day. He was very honest and thorough by stating what our options were and what the pros and cons were. When it carne time to do the work his crew was amazing. They did everything he said they would do, and they were very friendly and knowledgeable, too. They cleared the water damaged and replaced the drywall so well it doesn't even look like we ever had an incident. The rate was very reasonable, too. We did have to make a deposit first, and then pay final payment when the work was complete which I expected and is fair. Overall we are VERY pleased and will use him and his services again. He's now part of our list of household contractors.

Zack is amazing first of all. I know nothing about construction. I stay home and work off my…read morecomputer all day long all of a sudden my floor was wet. I called his company in and they got to the bottom. He explained the whole process thanks to him. My house is now mold free.

Not sure if this is the right Scientific Restoration if they are a franchise, but both Kyle and…read moreMike (President) ghosted me after talking to me a few times about my property affected by the LA Fires. I was ready to hire them, too. But they they completely disappeared and stopped returning my calls and emails. Very unprofessional.

There is a rude lady named Erica that works here and thinks she knows the law and even thinks she…read moreowns the business. I spoke with Mike the owner and he was very understanding and apologized for her behavior and she sent me an email and never apologized for her wrong comments that she made. Stay away and don't deal with her and find another company that's more professional and is willing to take accountability.

I discovered a flood in a closet in a guest room. It was very bad. Our insurance company said it…read moreis very serious and needs immediate attention. I called Eric at 911 and he came to my home in a few hours. He explained everything to me and assured me I was not in danger from the mold. He started work a few days later. He was professional and on time. He never left a mess and I was shocked how fast he tore apart our closet and removed the mold. He never left a trace of dirt or dust. I would recommend them to anyone.

I had my water heater leaking for a couple of months til I noticed water coming out from oall parts…read moreof my home. I contacted 911 Restoration, tey came out and promised to "help me " well, 1. They had their workers come out and without proper equipment they damaged my washer by lugging it out to my garage (WITHOUT A DOLLY)! broke the back piece and didn't take responsibility,..... 2. Once they took their fans out, they pulled out the ring off the wall that attaches to the toilet! And suggested I contact a plumber! So I had to fix it myself! I might say, hey are indeed friendly, but IRRESPONSABLE for damages they cause! I had dealt with Mike & Armin.. I would not recommended 911- restoration.

We called in Josh when we needed a second opinion on the assessment done by a different water…read moremitigation company for a large accidental water damage that flooded the entire first floor of our home. He came in quickly (on a Sunday) to assess the damage and outline a plan. We ended up switching firms to work with him because of his transparency, expertise and clarity. I've already recommended him personally to my friend when she told me recently she had a leak in the apartment. Josh really is he best at customer service. Water mitigation is complicated and he means it when he tells you to call him at any time. He always answers his cell phone and is polite and clear. He comes to meetings early, is always prepared, and is genuinely kind -- something that can't be undervalued when you're recovering from the devastation of flooding. And, importantly, josh doesn't JUST know water damage. He's got a ton of experience working with insurance companies and will help manage that portion of the process and guide YOU through it so you can get what you need back to rebuild your home. There's a lot of crooks in water mitigation. Be careful. Josh is a dude you can trust.

Josh was great to work with! He explained the process and said that if the walls didn't dry within…read morea specified timeframe that he would have to cut and remove the bottoms of the walls. He warned me that others would automatically say that the walls had to be cut and he was right! The next two restoration companies immediately asked for my insurance company and said that the bottoms walls definitely had to be removed. I hired Josh to dry everything up and lo and behold, the walls completely dried!!! No unnecessary cutting and repairing. And Josh gave me the best price!!! I didn't feel like I was being taken advantage of like the other companies. I am so glad that I hired Josh for the job. So glad to work with an honest person!!!

Steve and his crew showed up and showed out. They cleaned…read morethe area and gave me competitive pricing. I highly recommend their services.

I feel so lucky that I found Steve and Oh Junk It. I had an entire 4 bedroom house, 3 car garage…read moreand front and back yard FILLED with stuff left behind after a tenant move out. This would have taken me a month to do myself, Steve and his team got it done in under 3 days. He's a total pro who knows how to handle any situation that comes up, he made efficient use of both time and the dumpster/trailer space to maximize my budget. He even introduced me to a handyman to fix the place up afterwards whose price couldn't be beat. I will call Oh Junk It immediately if I ever find myself in this situation again!

Jeremy saved me hundreds of dollars on a repair by honestly telling me it was something I could…read morehandle myself. Another local plumber had quoted me a much higher price, but Jeremy took the time to answer my call and even reviewed a video another plumber had sent me. Within minutes, he explained exactly what needed to be done to fix the issue. That level of honesty and professionalism is rare these days. When Jeremy provides a service, you're paying for a true expert in his trade--but he's not the type to dig into your pockets unnecessarily. Trust me when I say he's one of the good ones.

Jeremy was absolutely amazing. I was having a hot water issue with my tankless system on Christmas…read moreEve, and he answered right away. He was incredibly friendly, patient, and knowledgeable, and took the time to help me troubleshoot the problem over the phone through a few back-and-forth calls. Even though it was a holiday, his quote was more than reasonable and never felt like he was trying to take advantage of the situation. In the end, we were able to resolve the issue together, but I'm extremely grateful that he picked up the phone and guided me through it. Reliable, honest, and genuinely helpful, especially on a holiday. Leaving this review is the least I could do. Highly recommend Jeremy to anyone needing a trustworthy plumber.