FIVE STARS IS FOR THE OVERALL EXPERIENCE AND CUSTOMER SERVICE NOT THE FOOD…read more
My friend and I had a good time at the lre- opening night of The Bungalow Kitchen. My friend is a chef, so I really wanted her to experience the new menu with me.
First, I have to give credit where credit is due. the customer service was top tier! We were greeted as soon as we walked up, and all of the ladies were so welcoming and nice. The bartenders were super nice as well, as was the GM. And of course, the aesthetic of The Bungalow never fails. The space is beautiful and definitely still has that Bungalow vibe. Our waiter, Devin, was great too!
Now, on to the food... sadly, we were pretty underwhelmed. I hate that I have to agree with some of the Instagram comments I had seen about the kitchen because I really expected better, especially with all the hype surrounding Chef Eric and the new menu.
One thing that really irked me was that our order of broccolini came out before everything else and sat there for about 20 minutes before our entrees arrived. Our waiter was kind enough to send out another order of broccolini once our entrees came, which I appreciated. They initially added it to the bill, but removed it once I mentioned it.
The lasagna honestly tasted like something I could pick up already made from Whole Foods. The pork chop was cooked well, but it lacked flavor. The artichoke dish... I don't even really know what to say. The presentation wasn't great, and we kept pulling pieces of the shell out of our mouths, which was annoying. We had a couple of bites and just did away with it.
The mussels were good, but there weren't very many. Mussels are pretty inexpensive, so it would have been nice to have a bit more, especially since they are small. The sauce had good flavor, and we ordered the baguette to dip into it, but it wasn't really a sauce in the traditional sense because it was pretty thin. I think it could have had more substance, especially considering they encourage you to spend $12 on a baguette to dip into it.
One other thing I noticed was that Chef Eric was visiting some of the tables around us but never came over to ours. Maybe those were family and friends, so who knows, but considering there were barely any people in the restaurant, I do think it would have been nice for him to make his way around to all of the tables, especially on opening night.
I will definitely be back to The Bungalow because I love the space, the people and the drinks. I'm just not sure if I'll be back for dinner. I'm willing to try some of the less expensive items and see how those are.
Our dinner bill was around $250, in addition to the $40 we spent at the bar before sitting down. Unfortunately, for us, the food just wasn't worth the bill.
Overall, we had a great experience with the staff and the atmosphere, but the food didn't live up to the expectations I had going in. Hopefully, some of these things improve because I really do want to see the kitchen succeed.