super helpful in purchase of custom bathtub and appliances for our remodel. also they're storing…read moreour items in their warehouse until our construction is ready. we worked with christian, berenice and james and they were all very pleasant

This was a terrible experience. I purchased a KitchenAid oven from Pacific Sales and also paid…read moreextra for the extended warranty because I was told it would protect me. After only one year, the oven stopped working. That's when I realized the warranty was basically useless. Pacific Sales did not fix the oven despite repeated calls and follow-ups. No ownership, no urgency, and no solution. Selling expensive appliances is easy, but standing behind your product and warranty is what matters--and Pacific Sales failed completely. I regret this purchase and do not recommend this store.

Edgar and his team are very knowledgeable. This showroom is amazing with hundreds of different…read moremodern and classic styles to choose from. They are very good at design and execution of pretty much whatever idea I had. At the end I went with a modern and elegant choice. This place is loaded with real Italian stone and tile. Id recommend them most definitely.

I can't imagine going with anyone else for our hardware and plumbing fixtures. Eddy is the man!…read moreHe's responsive, hard-working, and will fight for you as his customer. On the last point, I was supposed to have a Waterstone kitchen suite delivered in February. They apparently had production delays and consistently pushed my order back. Left to my own devices, I had no expected ship date and a deadline for plumbing installation in my home! Eddy contacted Waterstone for me, demanding the kitchen suite we purchased from them. Within two weeks, voila! Eddy had my Waterstone suite. He even made a promise that if Waterstone couldn't deliver on time, he'd give me a suite to install so I could pass inspection. He would even send someone out there to help me replace it once Waterstone delivered. With how crazy renovations go--trying to coordinate various item arrivals and coaxing vendors to deliver--I can't imagine going with anyone else. I'd 100% go back to Eddy!

His service Good selection…read more Fare. Value . I never was disappointed purchasing things

They truly have everything here- it's an impressive selection! From the most basic products, to…read morethings so niche I never knew they existed. And prices are very reasonable. I see a lot of comments about poor customer service, but I don't think that's truly an issue. It's a kitchen supply warehouse, it's not that deep...you don't need exceptional customer service to have a good experience here. My one complaint is that aisles are so narrow, it can be difficult to navigate, especially if it's busy. But I will definitely return to Kitchen Depot!

Mike K. helped me get parts for my leaky tub filler. The shipping was fast and I received the parts…read moreon the timeline that Mike estimated. He was easy to talk to and very knowledgeable. thanks again

Modern Bathroom has a great selection of products but what really makes them special is the…read morecustomer service. We worked with William Ward, he has such an excellent knowledge of all the products and gave great input. He took his time in showing and explaining our faucet questions. Remodels are stressful but when you find a great vendor it makes all the difference.

If you're looking for tile, this is the place to go!!…read more The entire showroom has massive amounts of samples. Richard was my sales rep and he walked me through many different combo options. He even pulled the tiles to a display to show me what they looked like under different colored lighting. After some consultation, I was allowed to grab the tile sample I settled on to browse around the showroom and search for other combos I might like. He even showed me grout options (there are plenty!) They also offer services for custom tiling. I don't have a designer and I've never remodeled a bathroom before, so Richard's knowledge of current trends, molds, and flooring helped a lot with my decision making! 10/10 would recommend anyone I like to come here.

Tile Depot has the best tile selection and excellent staff ready and willing to help you. Everyone…read morewas so nice and helpful -- especially Philip, who took initiative while helping us by making calls to find out delivery estimates for products we were interested in, helping us find everything from tile, bullnose, mosaic, and grout, etc. When we first started our bathroom remodel project we went to Floor & Decor as well as a few other places. We wished we came here first! Which seems to be what everyone else feels as well: we heard another lady say the exact same thing in another aisle, and the first review I saw right now as I was coming here to post this also said the same. Anyway, this place is amazing!

We love our new bathrooms with Tyvarian showers. It is easy to take care of and is beautiful. Banks…read moreand Arman were very professional. Banks has a very good eye for design. And was very helpful with all our questions. I recommend the 3D design. The showroom has everything!

Arman and his team including Ruben at Polaris went above and beyond with our kitchen renovation…read more From the very start in guiding us in the design and functionality of all the cabinetry to the very end with the timely completion of the project! Couldn't be happier with our new kitchen!

Went in looking for a toilet for a new bathroom and Mike was so so super helpful - really went out…read moreof his way to look up a lot of information on toilets we had previously seen and made a great recommendation and gave us a more than fair price- I look forward to going back for future plumbing projects

Came in today for a new water heater and everyone in the store greeted me right away. Told them…read morewhat I needed and they had the new water heater loaded up in my truck in no time . This place is well organized and no one there is afraid to help you like in the big box stores. Would definitely be coming back and would recommend for all your plumbing needs .

4 stars for their price (great price for LA area, unless you go OC), cabinet selections…read more 2 stars for their service: they might be too busy many of their sales will only talk to customer in the store and ignore phone calls and emails. The company has two locations one in El Monte, one in Chino. Same price. I went to both locations and the sales manager at chino location was very nice. I really wanted to buy from their location but my contractor didn't want to pick up at Chino (too far), so i had to buy from El Monte location.

Great price and quality of flooring. They also have a good variety of kitchen and bathroom cabinets…read moreas well as one of the largest countertop selection I've seen. Their showroom is very organized.

Last visit they were remodeling, this visit things seemed a bit sparse, sign of the times?…read moreEvery dept looked light in merchandise, we were looking for a carpet and selection was way down from what they use to have in stock. Food area doesn't carry coffee any more, unless it's hidden? Really the most stable aspect to our visit was the restaurant area! I had the tried and true meatballs and they, the mashed potatos and vegetables were good, the side salad was fresh and also good, my dining partner had their chicken plate and said it was quite good, their coffee is also excelllent, consistantly, part of the reason we were disappointed they no longer sell it bagged in the food area. The restaurant has very reasonable prices still, if the drive wasn't so far it would be worth returning just for a light meal. We also noticed not many store personnel on the floor, trying to find things is a bit of a drain. I hope they are able to stay in business, I don't know if it is in part due to asinine tariffs and wage increases, what ever, the place is not well stocked as in it's hay day. We have lost so many long term businesses in the area. Very troubling. I'm rooting for them to get through this! Btw, will likely order the carpet on line, as it seems to be available there. Support them with at least an economical meal, maybe something will jump out at you.

You will sometimes get the worst employees here that are just completely racist and entitled…read more Unfortunately I had an extremely rude experience here with an employee named Karen. She was incredibly racist and out of line. She showed no grace with me it was completely unprofessional. But do yourself a favor and expect to be harassed at check out and then tell you something about how they have Philippino family so "don't go there with me". I asked about why I was being treated a certain way and why this person was not helping out any other customers. Jason and Elvira are kind and helpful managers, thankful they have a protocol for these awful incidents. Most of the other employees that work here are kind and helpful, but unfortunately Karen is 100% not one of them. Karen: older woman, white, claims to not be knowledgeable with the ikea app.

We are so happy that we found MTD Vanities. They have a great showroom that we visited a few times…read morebefore we made a decision. Robert was very helpful and patient while we made a decision on which vanity, mirror and linen cupboard we wanted to purchase. Everything was effortless and so smooth. They make everything in LA and we picked up our items at their warehouse. EVERYONE is so helpful and wonderful to deal with. We were a bit anxious since we were not going through a contractor nor designer. The quality of the merchandise is superb! I highly recommend them. Prices are also very fair and customer service excellent.

Lior is the Best and the best store to buy your things for your house great customer service and…read morequality material highly recommend them I will be coming here for all my houses projects that I do I love the story everybody is really friendly and nice