Last visit they were remodeling, this visit things seemed a bit sparse, sign of the times? Every dept looked light in merchandise, we were looking for a carpet and selection was way down from what they use to have in stock. Food area doesn't carry coffee any more, unless it's hidden? Really the most stable aspect to our visit was the restaurant area! I had the tried and true meatballs and they, the mashed potatos and vegetables were good, the side salad was fresh and also good, my dining partner had their chicken plate and said it was quite good, their coffee is also excelllent, consistantly, part of the reason we were disappointed they no longer sell it bagged in the food area. The restaurant has very reasonable prices still, if the drive wasn't so far it would be worth returning just for a light meal. We also noticed not many store personnel on the floor, trying to find things is a bit of a drain. I hope they are able to stay in business, I don't know if it is in part due to asinine tariffs and wage increases, what ever, the place is not well stocked as in it's hay day. We have lost so many long term businesses in the area. Very troubling. I'm rooting for them to get through this! Btw, will likely order the carpet on line, as it seems to be available there. Support them with at least an economical meal, maybe something will jump out at you. read more

You will sometimes get the worst employees here that are just completely racist and entitled. Unfortunately I had an extremely rude experience here with an employee named Karen. She was incredibly racist and out of line. She showed no grace with me it was completely unprofessional. But do yourself a favor and expect to be harassed at check out and then tell you something about how they have Philippino family so "don't go there with me". I asked about why I was being treated a certain way and why this person was not helping out any other customers. Jason and Elvira are kind and helpful managers, thankful they have a protocol for these awful incidents. Most of the other employees that work here are kind and helpful, but unfortunately Karen is 100% not one of them. Karen: older woman, white, claims to not be knowledgeable with the ikea app. read more

Yesterday, I went to IKEA with My Mom & My Dad and my brother. We went there to buy a vanity chair for My Mom'sroom, and we also bought a few cushions. This IKEA is extremely large--much bigger than the location that used to be here a long time ago. It's also very cool and comfortable inside, which is especially nice on hot days. The displays for all the products are well organized, so it's easy to find things, and all the employees are friendly. However, when I went to the restroom, I noticed something inconvenient. Each restroom stall should have its own trash can, but many of the stalls--actually most of them--did not have a trash can inside, which was very inconvenient. IKEA clearly sells trash cans, so I'm not sure why they wouldn't place one inside each restroom stall. read more

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Its been over 20 years since I've been here. Now I remember why. Once you're in, you are in for good. There is no easy way out. The path is long and windy and goes for days. All you do is walk and walk and walk. They sell unique furniture, random stuff, etc. All I wanted was a stuffed monkey. They had them, but on display only. They had at least 30 on display and were not able to sell them. I got the gorilla instead. We also got a few household items. The line to pay is at the end. It took about 30 minutes to walk thru. We used self check out. There is a small cafe at the end. The main food court is upstairs. We got sweedish meatballs, strawberry icecream and a drink. read more

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Parking and entrance is better now Well organized inside Able to make the new Stitch collab here Love their cafe for some of the best prices for a hot meal. Love that you find many household items, food items and cafe here Play ground included for kids too read more

IKEA - Disney shop too - Home Decor Near Me - Burbank, California

August 17, 2025 | Burbank | After dining nearby, it was exciting to explore IKEA! It's the biggest IKEA I've ever seen! I had not gone to IKEA in forever! Let me tell you, it was a very colorful experience...Fun!! Barbie Dream House | Wow!! IKEA was giving serious Barbie vibes! Hahaha! There was so much pink!! Imagine just stepping into a nearly all pink closet, full of clothing, shoes, accessories, and more... It was super fun and what a surprise to see! I enjoy seeing how creative IKEA can get with styling the different rooms!! Area Rugs | What a beautiful collection of fluffy rugs of all sizes! I had a great time feeling the fabrics, as plenty caught my eye! Dreamy | IKEA knows cozy & dreamy! I love their set ups! I love how they decorate some of the rooms, as if you're stepping right into someone's home and exploring! It's a great way to get people into the feeling like home vibe! Customer Service | In all of the excitement walking around, feeling fabrics, seeing the cute home furnishings & decor all around... I got turned around in a bit lost! Haha! I tend to enjoy exploring on my own! Thanks for the nice guy who gave me a shortcut to catch up with my friend, who is at another part of the store! Parking | Free & plentiful! Overall | It was fun exploring IKEA! Cozy, comfy, & dreamy all around! It was also a very busy day here, as there were lots of people walking around! I would definitely come by again as I didn't have time to explore the entire place! read more

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*This review is for their cafeteria only, and not the store itself* So yeah, if you haven't tried them already (like maybe 10% of you), you've got to get yourself a dish of Swedish meatballs. They smother these bad boys in a nice, brown gravy and serve it on a platter of mashed potatoes, peas and a scoopful of lingonberry jam. Your food pyramid daily requirement is met right here. Of course, there are other items on their cafeteria-style menu, like the cod and even a pasta dish with - you got it - their meatballs. They're all OK. But what you really want is the aforementioned dish. Pricing is fair for what you're getting. Lots of seating next to the cafeteria, and plenty of spaces even during prime hours. So if you're out here hungry and frustrated after trying to find yourself out of the IKEA showroom maze that never ends, don't be a meathead! Instead, head straight to the cafeteria and get yourself some meatballs! read more

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I like coming to ikea when I need some ideas of house decorations. I can easily visualize what I need to buy by looking at their model rooms. Most of their merchandise are bag for a buck and affordable. Employees are always ready to help. read more

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I look forward to when I can make it to IKEA. Ever since IHOP stopped selling their Swedish pancakes, I've been on a quest to satisfy my Swedish pancakes craving. The best way I can describe the layout is dreaming while awake. All the mockups of different rooms, especially the bedrooms, provide so much creative inspiration and whimsy. This is a fun way to get your steps in by walking around and daydreaming. It's worth it to sign up for the IKEA family rewards program. It's free and you get cool incentives like free hot tea/coffee at the bistro. Today to celebrate their 40th anniversary, they had a free small breakfast for all members. read more

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I haven't been to IKEA in almost 15 years, since I broke down crying over a dresser I bought and could not figure out how to assemble from IKEA. The instructions were all in pictures, and I at first seriously thought I was doing a smashing job assembling it. My roommate later heard my cries of frustration, saw my tears, and assembled the rest of the dresser for me. It had taken me 2 nights after work to construct what could only be called a monstrosity. It took him 30 minutes to assemble my dresser in full, which lasted me for another 10 years before it started falling apart. After that incident, I vowed not to go to IKEA for a long time. My top 10 horror list includes IKEA, which has a "you just assemble everything yourself" design. I needed (and need) fully assembled furniture. But on one ordinary Saturday, I conquered my fear and headed to the store. Not only does IKEA include furniture and items you buy and assemble later, but the showrooms are maze-like. It was only pointed out to me later that there are arrows on the floor directing you where to go, and it made me more at ease than thinking I was walking in circles or not knowing how I made it to another section of the store when I felt lost. Once I took a deep breath, I realized IKEA is elegant, has a lot of fantastic organizational items, beautiful showrooms, and items that would enhance a room. The prices are fair, and the items are of high quality. However, you won't find me assembling any items from there - or probably anywhere - soon. read more

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IKEA is a nice place to shop, with plenty of inspiration for home décor and well-designed furniture displays. The variety of items and pricing makes it easy to find options for different budgets. That said, I've noticed an inconsistency in customer service. The staff in the main showroom were friendly and helpful, but the warehouse employees seemed more fatigued and less responsive when I asked for assistance. It was disappointing to observe this difference, especially since I've noticed it on multiple visits. Maybe IKEA's upper management needs to be more present for their employees seems a little inconsistent. read more

What can I say? I love the meatball plate at IKEA!! 10 out of 10 experience at every time. I recommend getting double mashed potatoes and asking for extra gravy. Also, don't forget that IKEA family members get a free coffee so definitely take advantage of that every time you go visit!! read more

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i love going to ikea-- whether im browsing, buying essentials for my apartment, or eating there, i enjoy my time! the staged walkthroughs are fun to look through for inspo. its well organized with tags on every item so you can look for it later on. everything is so simple to build and decently priced. i finally got to try the food and was impressed! of course, the meatballs were the star, but i also loved the vegetable medallions and blueberry scone. dont forget to end your trip with some soft serve! read more

IKEA - Home Decor Near Me - Burbank, California

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After a marathon trek around ikea - a visit to their quick n easy cafe was necessary. Double hotdog w/crispy onions, Swedish meatball sundae (meatballs, mashed potatoes, gravy & lingonberry jam). I mean all of this was under $5 couldn't beat this snack before dinner. read more

IKEA - After a marathon trek around ikea - Double hotdog w/crispy onions, Swedish meatball sundae (meatballs, mashed potatoes, gravy & jam) - Home Decor Near Me - Burbank, California

My favorite IKEA! Parking is great and super accessible! The store is always fully stocked and it's nicely organized. It's always busy on the weekends. So beware! It's always nice to stroll around and see what else is new. You can't beat ikea prices! Service remains great! as well as their online selection and in store! read more

IKEA - Home Decor Near Me - Burbank, California

Enjoyed our visit and shopping at IKEA, Burbank on a Saturday afternoon with friends. Great shopping experience with great customer service. Everything was creatively set up for each section and room. I also like the fact that each item and merchandise clearly points out where you can find and pick up the items. There are also IKEA staff workers at every department and corner so you can inquire and ask questions if you need assistance. They are all very helpful and informative. We picked up a few items. Great finds, great pricing and good quality. We also picked up our favorite IKEA snacks. read more

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They're more expensive than they used to be about 10 years ago but to be honest what business isn't right now? They have a vast selection of just about everything you can think of that you would need in your home. But don't expect to go in there and be out in 20 minutes because part of the experience of IKEA is also the total immersion in their merchandise. Plan a good couple hours and just relax and take your time and if you need to take a break and go to their food court. read more

1 1/2 minute read: IKEA is easy to get to. It covers a very big area and once you're inside, take a minute to check out the facilities map, so yo can orient yourself. Once inside, you can feel lost. IKEA meets its goal. You can furnish your home with whatever you can come up with. That's about it. Actually, it's fun shopping there. The Staff is very helpful and courteous. Prices are good too. Parking is plentiful and they have a line cafeteria where they're offering American & Swedish dishes. Shopping at IKEA is an experience. OK, thanks read more

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It been a while since I actually went inside a IKEA and brought something in the store. The last couple of times I purchase something from IKEA, I stuck to store pickup because it was convenient. But since I had some free time today, I went inside the store to get some desk legs. I already knew the location of where it was so I just entered from the checkout area to avoid walking throughout the store. The majority of my time at the store was basically waiting in the self checkout. There a lot of self checkout station and regular cashier station but the issue that holds up the line is that people need help scanning or finding their item barcode. The issue I had when I was here was that, some people don't stay in the line for the self checkout they are in. If they see that someone about to leave from your line in the self checkout, they'll just walk ahead and say "I'm next". There a worker at each self checkout area but they just stood there instead of saying something. read more

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They have upgraded some furnitures at the food court on the second floor. Also adding a big screen TV. There are always many seating available. read more

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Huge warehouse store with everything you want or don't need for your home. Pretty much cheap crap with some design flare to it. There are some pretty cool, well made items in the kitchen department. But if you're on a budget and need stylish furniture and/or household items, this is your store. Service is okay. Staff is easy to locate as they all wear bright yellow IKEA shirts. It's mostly self check-out lanes. Plenty of parking in their huge garage. read more

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I hadn't been to IKEA since I lived in Burbank. I didn't even know they had moved their store to a different location until I went this weekend. IKEA is huge! If you have been there, you know it can take hours to go through all of the rooms. My sister went with me, and our kids wanted to play at Småland, where the kids can safely play and have fun while grown-ups shop. I wish more stores had this option. I was able to find a couple of things I needed and some that I didn't need. I love their products, and their prices are really affordable, but the reason that it's affordable is because you need to build everything yourself. Luckily for me, my husband is great at building stuff! read more

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This review is for the cafeteria. I don't know what to tell you. This place is magical. If you're part of the IKEA family thing, you get free coffee with your purchase, and, I'm not like, a huge coffee afficionado, but their coffee with cream is comforting, so I usually get 2-3 cups, which leaves me way too wired and jittery the rest of the day. And, of course, their Swedish meatballs, which comes in regular meat or plant-based. The trick is to get a bite that has all of the elements on the plate to it - meatball, mashed potato, gravy, peas, lingonberry sauce....my method is to push some of the peas into the gravy mashed potato and (so they don't roll off), put that on my fork, dip that into the lingonberry jam, then spear a half-meatball on it. Their cakes are also good. The sad thing is, this plate is getting kind of pricey now. 8 meatballs for $9.99. And a slice of chocolate cake will run you $6. read more

I'm a long time customer and grew up using this furniture. It's ideally for a dorm room or apartment. Lately the quality control has been lacking. The hardware is not available. The parts are made so cheaply and are almost disposable. Get your act together ikea Someone at the location gave me home. All I can say is she saved Ikeas bacon with her excellent customer service. I sincerely hope it gets better. Cant buy parts at your location. Have to order online. You only hand out free parts but not enough to complete a project. I'm willing to pay but have them available in store. 7-10 business days creates delays and that's time as well as money lost. Thanks read more

IKEA - Parts numbers that only become available through online orders. - Home Decor Near Me - Burbank, California

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Burbank IKEA is the biggest IKEA in North America! It's double the size of the old IKEA a few streets blocks down. I think it's best to visit between Mon-Thursday before 4pm if you don't want the mass crowds of people visiting on the weekend. I suggest you park under the store as it gets hot if you park on top especially those summer days. Returns could take a long time during the weekends, go early or during the week. Right by the escalator there is a QR code which you can play a scavenger hunt for a small prize! read more

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worse then walmart id literally rather shop at walmart. after driving to burbank twice in one day to fix an order they messed up . i get home to put it together and cant even complete it because the holes dont fit the screws and theres not enough screws . i call customer service and that was worse then the store .he did not care about any of thr inconvenience and was like what do u want to do whats the problem. after i told him 3 problems . 100000 % you can tell he hates hos job . he did not provide a resolution and sarcastically threatened me to hang up then did . i hate ikea i will never shop there again just so i dont have to deal with employees like this . read more

IKEA - IKEA THE PLACE WITH THE WORST CUSTOMER SERVICE - Home Decor Near Me - Burbank, California

Finally got to return to IKEA I had been craving like a Swedish meatballs for a while now and finally had the opportunity to stop by and grab a plate. The area was clean and the line was fast. The kitchen was very helpful and insured. I had everything I needed. The cashiers were very friendly and helped me with payment. The meatballs, of course were delicious as usual and stay up to their standards the plate of meatballs comes with mashed potatoes, green peas, and a side of jam. I also got a slice of garlic bread, toast and a slice of strawberry shortcake which is very moist, sweet and delicious overall very filling meal and good value for the amount that they serve definitely would recommend if you're shopping it like a little snack or if you're just craving IKEA food. read more

IKEA - Swedish meatball plant, strawberry shortcake slice, and unsweetened black tea. - Home Decor Near Me - Burbank, California

This review is specifically for the food court. I came at the time right at the tail end of breakfast and the start of lunch. You line up and grab your tray and all of the food is hot (or cold as appropriate) and ready to go. I got the small breakfast which includes two strips of bacon, scrambled eggs, and a hearty serving of crispy breakfast potatoes. The potatoes were my favorite part as they had great texture and were perfectly salted. I got sides of ketchup and ranch as well which I enjoyed with the potatoes. The best part, this plate is $2.49, yes that's right even in this economy! I also got the salmon plate which included mixed greens, two slices of lox, a thick mustard dressing and lemon wedge on the side with a scoop of potatoe salad. The lettuce had a good crunch and the lox was thinly sliced and buttery. The food is delicious and great deal, if I had anymore room I would have tried the lunch but I guess that will have to wait until next time. read more

IKEA - Small breakfast and the lox salad - Home Decor Near Me - Burbank, California

1st time indulging in a IKEA Lunch assembly line. Their staff is helpful and quick at replenishing their selection. I enjoyed the variety of proteins and sides. It was also interesting to see that there are different deals depending on which day of the week it is. My expectations were pretty low but with the right seasonings their food is actually tasty! The Swedish meat balls were delicious and filling. I had a hot coffee which also tasted like a nice basic cup of brew. Overall their dining area is so spacious, brightly lit with natural light with the enormous glass windows. Would definitely do this again, an amazing deal! read more

IKEA - Home Decor Near Me - Burbank, California

This IKEA is the Walt Disney World of all IKEA locations in North America!! It surely deserves more love than its current rating. Definitely 5 stars from me! From the baby blue Volvo 245 Wagon stacked with moving boxes at the front entrance (Returns door), to the fabulous Showroom floor with thoughtful, colorful, and functional designs, I really love shopping here!! On my first visit, I was overwhelmed with the amount of customers. Familiar with LA traffic? Yep, same at this IKEA. It is night and day compared to the Las Vegas location. Nevertheless, I can easily spend ~2 hours every visit. I'm always inspired to change up my spaces without having to break the bank! If you want to avoid the large crowds, do not visit on a Saturday. Either come on a weekday or Sunday morning. Returns? Check in by registering at one of the kiosks and standby in one of the many comfy sofas. Great prices. Functional household goods and furniture. Easy to assemble. Best and very affordable artificial plants. Oh! Their bedroom linens....I'm a big fan!! Service is always friendly and patient, even at the returns desk!! :-) read more

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We absolutely love walking through IKEA. A fun place to be inspired by great and affordable ideas for our home. The maze is a bit much, but if you know your way around the store, you can zip right through. The selections are plenty and the prices are very fair. Service was fantastic this time around as well. We needed an item to at didn't have and they found it for us closer to our home with next day pick up. So, while the to this location didn't quite serve its purpose, we were still able to get what we needed just a day later. Very grateful! Place is always clean. Love the kiddos play area and always easy to find great parking. read more

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Good design at good prices at this largest IKEA in the USA. And a great place for an indoor stroll when it's too wet or hot outside, you can literally walk for miles. Just follow the arrows on the floor. If you feel lost or just need to leave, there are overhead maps with shortcuts, or ask any employee. Quality is generally good (upholstered goods are uneven). You can decorate an entire house here at once with classic and modern pieces that are easy to digest. Also easy to digest -- the delicious swedish meatball lunch (vegetarian version available) at the reasonably priced cafe. Can be busy on weekends. Take a picture your parking space as the covered lot is gigantic! A very well run store full of interesting things for your home. read more

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(Shopped 04/29/24 MO @ 8:00pm): IKEA... it's not just for Swedish meatballs, although I loved those! This was the first time I visited IKEA's relatively new Burbank location, since they moved here years ago from the former San Fernando Rd. address. Known for their home decor, office furniture, and their assortment of food, I've personally purchased some furniture over the years, but I was really a fan of their food! This was especially true when I used to work next to their aforementioned former location, and I partook in my lunch break in IKEA's cafeteria. No food for me this time around, I was here in search of a replacement bathroom mirror for a newly-remodeled vacant apartment. This item was one of the last things I needed before it was ready for showing. Would I key in on a proper mirror to finish this unit!? PURCHASE Enhet Mirror Door/Glass 18"x30" ($30.00): Unable to readily find this at The Home Depot, Lowe's, or even the local hardware store my family has shopped at for decades, J & J Trading Post Inc., I found this which was nearly exactly what I was looking for! At the very least, it was similar to the other bathroom mirror (the dimensions were slightly different), but it did the job! The thought never ever crossed my mind to consider IKEA as an option for any apartment remodel/repairs materials. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=bRFhNRzwInna5mSprfmXCg SERVICE I was greeted by a jolly young man who helped me search through their directory as to where this item was located. Once that was established, off I went on a journey that ultimately took me about 10 minutes to find it with a few wrong turns along the way. Once I had it in-hand https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=zWIPgspYhZykijWUgamSlw and checked other similar items in the same area, I grabbed it and headed to the checkout counter, where multiple lines were open, and I was able to get through quickly - greatly appreciate! PARKING (FREE) They had their own huge private lot - 'nuff said! ATMOSPHERE, DÉCOR, AMBIENCE A ginormous cavernous warehouse store that conceivably could've had its own zip code. I swore, everything that you imagined that belonged in a home or office was found here with the exception of major appliances and electronics as far as the eyes could see. Entire rooms were set up that gave you ideas. If you needed a plush blue whale https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=mOXwoy6Y6antC-0qVVsqGg they had those, too! Wall-to-wall and floor-to-ceiling, you could hours as you walked throughout the place as it snaked its way around. Hardly any natural lighting except at the front entrance, there was a ton of assorted electric ceiling lights that lit your way through. I didn't notice any TVs nor background music. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=1n4NLL8ClJxO89JYjwiNBw ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Burbank's IKEA location was a country unto itself, and I loved it! Because I personally wasn't in need of any home or office furnishings, there really wasn't a need for me to shop here... except for this fortuitous moment. Otherwise, I wanted to return and reintroduce myself to their awesome cafeteria and lovely food. Their product mix was second-to-none, the quality was generally fine, the prices very affordable, and the service was decent as it was more DIY excluding the greeter and cashiers which was fine by me. I found total value based on the prices, service, and experience noted above (TOTAL paid experience was around $33.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS read more

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What's not to like about Ikea? Maybe getting lost in the showroom, but let's face it, you know what you are getting into when you come to Ikea. I came here right when it opened on a Saturday morning and honestly, it was pretty chill. There's SO much parking available here and a loading zone if you need to put some bigger items in your car. I brought my toddler here and boy did he have fun running all over the place. The best part is that everything is zip tied closed or zip tied to the wall so there's no risk in making a mess or getting hurt. We also had lunch here which never disappoints. It's pretty affordable and there are lots of great options. Kid friendly food too! Can't go to Ikea without have some swedish meatballs. They have a lot of interesting desert and I actually really like their coffee. The food court is spacious and bright. It's a nice place to take a break and have a snack after exploring the showroom. The marketplace is where you actually grab all the little odds and ends you need. We love the Ikea tupperware, but every other time we go they don't have all the containers, or they have the containers but no lids. It's a little frustrating that the inventory can be inconsistent like that. I feel like Ikea really has everything you need to decorate your home and fill it with essentials. I like how the showroom gives you inspiration of how you can decorate, use certain shelving etc. Highly recommend buying one of those big blue Ikea shopping bags. They always come in handy because they are strong and hold so much! read more

If you know about IKEA, then you know what makes them special. This one in Burbank is GIGANTIC. So wear comfortable shoes and enjoy the ambience. Plus a huge bonus is the food court. I was a little peckish so I got a cinnamon roll and iced tea and was about $5 after tax. Need the fuel to keep walking. Tons and tons of selection. read more

IKEA - Love the way they organize how you find furniture - Home Decor Near Me - Burbank, California

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I love IKEA. And I love this location WAY more than the previous Burbank location. You can find so much from furniture to kitchen dishes, lamps and more. Huge & easy parking lot. I went looking for holiday ornaments and ideas today and found them. Most of our furniture is from IKEA. I will always enjoy shopping here. read more

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Looks like part of their staged furniture area is under construction but 80-90% is still set up. The furniture is known to be cheap and inexpensive, which it definitely was - but you can definitely find something you'll like on a budget. There was a promotion going on so delivery was free. It came as scheduled, they even called to confirm the time frame of when they'd arrive. Food court was kind of small but their seating area is huge. Lots of parking in their underground garage! read more

Bought a bathroom medicine cabinet. Hired a handyman to "build" it. Found out one of the back panels was missing. Have been on hold for 40 minutes waiting for someone at customer service to pick up the phone call. Not at all happy with the jackass who failed to include a most important part, and equally angry that no one in customer service is able to pick up the phone. I shouldn't have to pack up 100+ pieces and return it 25 miles. read more

Went to get some desk stuff with my daughter. Was at the checkout and my ikea family card would not scan. I then searched via the email where I got the "welcome to ikea family" and still nothing. The sales associate was an absolute tool. We know she can easily do an override to give the discount considering I have the email from IKEA on my phone with my QR code. No. She directs us to the manager who also tried too look up my account. Even checked my emails saw my ikea emails but still couldn't do an override. Never once did they offer to have me open another family card. Just sat there apathetically saying no you don't have ikea family, despite having the card, welcome email etc. the manager then decided to search and go through my emails on my phone. Seriously what the fuck! Piss poor customer service. Will be sending an email to corporate. In this economy. Anyone that chooses to spend several hundred dollars at your store is valuable enough to give a little customer service. read more

I still feel like IKEA is pretty clean and has most of what I'm looking for when I'm here. I was wrong before about the cafeteria not having seats. There are plenty of seats. It's so spacious that it's like a public school cafeteria but with nicer chairs and tables. I remember trying to buy a bed frame and also could have used shower curtains. I got the bed frame and happened to see the shower curtains on the way out. It was nice to pick up things like this to avoid a second trip elsewhere. However, during that trip, I encountered something really annoying. There were no instructions available to tell you what different items are needed. Yes, the bed frame had two boxes that you need to pick up. No one said anything about needing the slatted bed base or center support beam. I had to make another trip out here to pick up the missing items. I attached a photo of the MALM instructions, which would be more useful being posted in the store or online for reference. Why can't they use words? read more

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