We are still using their routine services, and our tech…read more Ivan is always pleasant and professional. Recently, I found 4 dead winged termites in my living room. We were able to schedule a free termite inspection and Gabriel came out within a few days. I showed him the pictures of the dead termites and where I had found them. He did an interior inspection and luckily found no signs of infestation, while explaining what he was looking for. He then went outside to check the fascia on the house and said it was also good. He also explained that it's termite season and that the ones I found got in from the outside. What a relief! The techs also email a Summary Report at the end of each visit. I highly recommend this company.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

Steven was on time, listened to my concerns and went the extra mile by patching up a small hole in…read morethe wall that I didn't even see. No problems since. Thanks!!

Found this company on Yelp, they had some good reviews. I gave them a call and quickly set up an…read moreappointment for a home assessment of termites. Wonderful and kind man named Ray came out early to do the assessment broke everything down for me; no pressure and said if I was interested to call the office. I called the office told them I was interested in the treatment and gave 20% deposit to schedule a date. On the day of the actual treatment for termites had two wonderful young men come out to our home, explained everything and we're extremely professional and even covered some of our items in the attic to protect them. They got everything done in a matter of 1-2 hours and off they went. A few weeks later, I spotted some termite droppings. Gave them a call and someone came back out and treated it. No attitude, no fuss and very polite and professional. They said if we have any problems, we have a three-year warranty. Thank you. I will definitely use them again in the future.

Erika serviced my property today in 100°+ heat. With this heat wave and humidity from the hurricane…read morei've been seeing a lot more ants in my house along with the typical outdoor spiders this time of year. Rather than treating this like a routine service, she took the time to find the root cause areas and was not at all deterred by the heat. Above and beyond!

We appreciate this company very much for all the help they have provided to us!! Ernie is the…read morebest !! He took his time to set traps all over our attic and spray inside and outside the house. He is super nice, very experienced and knowledgeable. For the price you pay- it is so much worth it to get their services. His manager Xander is the best too!! I guarantee your pest issues would be over when you use them. TRUST! An updated review - Derick has been here in our house twice and he's awesome! Friendly and professional at the same time. Our puppy Rocky loves him. Derick's service was fast and efficient. Thank you Derick!

I'd give more than 5 stars if I could. Helped us out in a pinch, very fair pricing, solved the…read moreissue in one day.

Reliable, helpful, thorough, and also a very caring man! I understand it makes sent to not spray…read moreon rainy days. I definitely prefer being bug-free and Milton does the job!

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

ONE STAR FOR SHOWING UP ON TIME. ZERO STARS FOR EVERYTHING THAT MATTERED…read more I hired Rodent Masters because I have documented ongoing rat activity around my private patio at my apartment for approximately a year. I have five security cameras recording the activity, including rats repeatedly on the ground in my private patio where my small dog walks and sniffs. I explained the situation to Max in detail, including how distressed I was, and told him I was prepared to pay for an exterminator's help myself. At their request, I obtained my landlord's permission for them to perform the work. The day before the appointment, I went even further: I sent Max a five-page presentation with photographs and a diagram of my property, identifying suspected burrows, storage areas with rat activity/droppings, openings I wanted sealed, the water-heater closet, planters/root systems and other possible nesting and entry locations. I also explained that I have a small dog and wanted safe, enclosed trapping options. I specifically asked whether they could perform the work the same day if possible. The technician arrived on time, but the inspection I expected simply did not happen. He focused on whether rats might be inside my apartment even though I had reported an outdoor problem. When I asked whether he had seen my presentation, he told me it was "at the office." He did not open and inspect the storage cupboards where I had reported rat activity and droppings. He did not investigate the suspected burrows. He did not seal any openings. He looked directly at an opening into one of my storage areas and did nothing about it. Most incredibly, while standing on my patio he explained that rats like protected areas around water heaters, yet he never even opened the doors to inspect the two water heaters I had specifically identified in my presentation. After all of this, the primary recommendation I received was to buy mountain lion or fox urine and spray it myself. After I complained, Max initially told me in writing that he was "very confused" because he had forwarded my list to the technician and explained the situation to him. He later said they were trying to "save me money" and the technician did not want to take my money "by just setting traps." That explanation makes no sense. This was supposed to be a free estimate. I never told anyone I was on a budget. I had specifically asked whether they could do the work that same day and was prepared to pay. Nobody even gave me an estimate or presented treatment options and allowed me to decide what I wanted to spend. Max also brought up my doggie door afterward. I did not tell Max about a doggie door the day before. I mentioned it casually to the technician while we were already standing on my patio. I never reported rats inside my apartment. He insisted on coming in and looking under my sink and told me I had no evidence of rat existence. My complaint is simple: I hired a rodent professional to investigate documented rat activity, identify nesting/entry areas, recommend appropriate trapping and exclusion, and give me an estimate. Instead, the specific areas I identified were not meaningfully investigated, no holes were sealed, I received no estimate, and I was essentially told to buy predator urine. Had Max simply told me after receiving my five-page presentation that this wasn't the type of work they were going to perform, I would have thanked him and continued looking for another company. Instead, I stopped searching because I believed help was coming the next morning. That lost time matters when you are already dealing with an ongoing problem. I also let Max know how traumatized I was by these rats and how I wasn't sleeping at night. He seemed so empathetic and told me not to worry. Why pretend you want to help and then lie about our initial conversation. P.S. I saw another reviewer say someone from this company arrived in an unmarked white van, which the company disputed in its response. The technician who came to my home also arrived in an unmarked white van, and I have the security-camera footage showing it.

From my first phone call yesterday with Brandi and service today with Calvin, the experience was…read moreeasy and quick. Brandi was helpful and courteous setting up a next day appointment for our ant problem. Calvin texted to let us know he was on the way, show up right in the window they promised, and was kind, informative, and efficient. We have little dogs and I was concerned about them but Calvin gave clear instructions on how long to wait for the spray to dry outside. Hopefully we don't see any more ants but if we do, we have 10 days to let them know and they'll come back out to troubleshoot.

we love 1st stryke. they are honest and comes out as scheduled. easy payment options and quality…read morepest control services. we have used them over a year consistently and have had no pest control problems since!

These guys are amazing. They were professional, friendly, and economical. They also provided with…read moreexplanation of everything they are doing detailed to ensure we understand.

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Dennis is very thorough knowledgeable and experienced. Explains…read more options and works with you for the best options for your needs spiders, ants, pest that invade your home or your Yard I've used him for spiders and ants in the house. great service, very friendly, reliable communicative response back to your messages and text 15 minutes or less. Definitely recommend this buis and Dennis.

We have done spot treatments for termites with Dennis. He is professional, does a great job, fair…read moreprice, and is honest. We are happy with his work and would highly recommend.

This company was on time for the job!! Very knowledgeable and experienced. He immediately accessed…read moremy problem and got to work. I highly recommend this pest control company. I am 100% satisfied with my service. I dislike all creepy crawley insects. I will be using him at least twice a year, if not more to keep the spiders, ants, rodants and any other pest away from my home. He sprayed for spiders and ants around the entire home as well as put a secured black box in my garage to keep the rodants away. He has earned a lifetime customer. He is the guy to keep your home Pest-free!!!!

Really great service and happy with the results. Would recommend to anyone needing pest control…read moreservice.

We used Elite1 Termite Control back in mid November…read more Mario is amazing to work with. He came to our home and explained everything in great detail to me and my wife. He is extremely responsive, professional and very pleasant. He scheduled the work as we requested and resolved our termite issue. Thank you Mario - keep up the amazing work.

Mario is wonderful to work with--very professional, trustworthy, responsive and knowledgeable…read more We're hoping we won't need termite services again anytime soon, but if we do, Mario will absolutely be our first call.