Jack Rabbit Storage on Shore Drive is THE BEST! Yesterday I moved into my storage unit there and…read moreI'm so happy I chose Jack Rabbit! My mother has a unit here and is very happy with their service so when it was time for me to relocate to her area, I connected with JR about arranging a unit for my use. Over the last few months of planning, JR has been there for me, always helpful and so pleasant. The unit is clean, safe and secure, management is super helpful and, their prices are reasonable. THANK YOU, Jack Rabbit!

Very courteous customer service agent. Knowledgeable on inventory and best pricing. Definitely…read morereserving my storage unit with them. Convenient locations on Shore Drive and Hilltop

This place is great!! I am so happy I found a safe & secure…read moreplace to park my box trucks. Its well lit and clean. Brad Johnson and his boss John was super nice & proffesional. Thank you!!

online rental and was fast and easy to use, and the gentlemen in the office today was very helpful…read moreand informative =)

Store hours are not what they say they are. I arrived when they first opened and they did not show…read moreup for 2 hours after store hours started (6AM). I need her changing my lock since my keys are nowhere to be found. Called customer service and they only let me speak to the property manager. Im still waiting out here.

Storage unit was fine. Clean and secure AC room that is checked nightly for security. What you can…read moreexpect from a storage unit. . I just didn't like how my price jumped 100$ within 5 months so I'm leaving.

Very thankful for Yasmine at this location. Always reliable and got me squared away and taken care…read moreof when there was a discrepancy awhile ago. Also readily assisted me with the needs I required for a recent move. 5 star service.

Honestly, I've not received such rude customer service in my life. I used to work in customer…read moreservice and I always am polite, as I know what a pain in the ass it can be. Jack was incredibly dismissive, huffed when I asked basic questions and literally breathed "why why why" into the phone after I asked what my options were. He made my choice clear when searching for storage units and it will not be there. This was in Virginia Beach near Town Center

This place is a scam . Rented unit for $164. The next month it was $181. Now it's $211. That's a…read more$40 difference in 3 months . The unit was filthy and the light doesn't work . I will never rent from here again . Worst ever . ZERO STARS!!!!!

Nice storage building, I was here with a friend picking up furniture for sale.. Nice and spacious…read morewas her unit.. Clean and well groomed and secure units.

My husband has used this storage facility twice recently to store items and we've never had a…read moreproblem here. It's easy in and out with the code and we're able to get in and access our items fairly easily. The only issue is that the road to get to the storage lockers is one-way and small so only one car can fit so you sometimes run into an issue where someone is blocking the road and you can't get to your unit until they move and not everyone is friendly or willing to move/let you by or even speed up whatever they're doing.

I hate moving. I don't know anyone who likes it. Even when it's to a place you've been dreaming of…read more(which wasn't the case for me at all), it's a dreaded time. Combine that with ill-planning and you have a match made in hell. Thank goodness for Simply Storage! The interior is true to the name: simple. Very clean and neat and tidy. The items they have on display have the prices clearly marked and there's a good variety. The bathroom is in great condition, too! I think the woman who helped me and my mother was named Tammy? It's been a while, so I can't quite remember. She was so sweet! Gave me cookies and soda and basically babied me since I was nervous about driving a huge Uhaul for four hours. When I found out it was a pain to drive, she helped me downgrade with ease. We had to go to another Uhaul location because they didn't have to size we needed, so she made a reservation and the exchange was just that easy. Thank you so much for making our moving less stressful than it already was~ We truly appreciated it.

PJ and Sharon are a dynamic duo. Very friendly and helpful from the minute you walk in. They made…read moresure you are happy with your storage location and size.

It's was a real pleasure to meet PJ and Sharon on site management they were very helpful and…read morecurtirius move in went very smooth highly recommend this location for your storage needs Sincerely. Ronny

I signed a contract for $189 a month last October 2025. Six months later they arbitrarily increased…read moremy rate by 38% to $262 a month. This place is a total bait and switch. Do not rent a storage unit from this people. I feel sorry for the military on deployment that cant do anything except pay it. Absolutely horrible. Othe climate control places around here are much cheaper.

Perfect place for storage - not the cheapest but clean and safe. The office staff is all very…read moreprofessional and on top of things. Very good place to store your belongs.