I've been using them for my storage needs for about a year. I have never had any issues. The price…read morecould be lower, but other than that, my experience has been good.

Just moved back to the area and was trying to access my unit to move some things out of it and my…read more"gate code" does not work. I logged onto the app where it even tells you the code to make sure I had it right. It is 7:40 at night and access hours are till 10PM so there shouldn't be an issue with me getting in. I was hoping to move a lot of things out and drove across town to do so... just very disappointed.

I have had my unit for a while now and since day one , customer service has always been on point ,…read moreeven with the new person in charge , the facility is very clean . Since I no longer need my unit , if you are ever considering getting a storage unit , I do highly recommend this place for all your storage needs .

This storage facility is A-1. Very clean and secure. Not to mention the staff are not only…read morecourteous and personable, but also very accommodating. Couldn't be happier at any other facility!

Notified property manager 1st week of June it would be my last month. Went to unit to sort the…read moregood from the trash and took the good along with my lock leaving the trash to pick up the following week. Despite receiving an e mail stating no lock would be put on it I returned to see a lock on it preventing me from removing the trash. Ive been told I have to keep the unit and continue to pay. I have relocated to another state for the military and will not be paying for july. Now I have a bill due for Aug as well. I have rented several units in my life as I move frequently and this is the worst experience I've ever had. Property manager says basically nothing she can do it's on corporate. CLOSE MY ACCOUNT IMMEDIATLY OR I WILL DO MY PART TO SEE THIS FACILITY IS BLACKLISTED. it's not my problem if I planed to have unit clear by end of month and management took it upon themselves to break policy and place a lock on the unit in order to get some extra money from a customer. Horrible experience!

Day 1, gate code didn't work. Two unanswered voice mails plus 2 visits later to gain access. Why?…read moreApparently the gate app doesn't work. When I was finally able to get to my designated spot i discovered that the adjacent trailer is parked partially in my assigned location rendering the spot unusable. The clerk was unable to help except to say come back tomorrow. Ok, so is this Oz? I arrived the following morning, panicked as I was on my way to pick up a trailer & needed to be able to park it asap. The clerk assigned a new spot. Talk about skid row, the area looks like a salvage yard...so much for the requirements that vehicles must be in working order as most had flats. And the 'new' spot has no visible lines or location markers so I had to guess that I was not only in the correct location but that I was not in the adjacent spot. Yeah, not even close to the pictures on the Public Storage website. To top things off, despite the failure of the staff to ensure the original location was usable, I was CHARGED AN ADDITIONAL FEE TO MOVE FROM AN UNUSABLE LOCATION! 0 stars, I prepaid a month but am already looking for a new rental space. Perhaps the 428 location is ok but the 429 annex across the street is terrible!

I am shouting out and thanking The Hercules Moving Company of Virginia Beach as I was having a…read moredifficult time with another service and not only did they listen but the owner came himself to walk through and give us the estimate and the price was very reasonable, he was also able to keep my original time table, as I needed to move the next day. He came the day of the move with two gentlemen and with exceptional care and speed they wrapped my house and moved everything! I was also impressed at my new address as we moved out of state there was no delay, the next day they showed up, made some measurements and got to work. Gerard and his team of professionals are honest, caring, trustworthy and I could not recommend a company that I don't believe in! The price never changed, there were no additional fees to unload and everything was there and in the same condition it was in at the beginning of our move. If I ever move again I am calling you first!!!!! I wish I could give more stars Just make sure when you call, before you give any details that you are speaking to the one in Virginia!!!!! I recommend this team of movers highly.

BEYOND UNPROFESSIONAL ! Made arrangements with the owner Gerard and ended up waiting over 1 1/2…read morehours on location and never showed up! After calling their business i got a call back finally another hour later with Gerard acting so careless about everything eagerly asking me to give him a copy of my receipt for the items ... hell no ! Would of scammed me out of my items !!! DO NOT USE CARELESS UNPROFESSIONAL AND A WASTE OF TIME AND EFFORTS! Use someone else who is reputable and trustworthy !!! NOT THESE SCAM ARTIST !

Great veteran owned business. Definitely where you want to park if you're cruising out of Norfolk…read moreVA!

If your time is more valuable than money, this is your place. We waited over 90 minutes to get…read moreshuttle to and from port each way. Waited in a Hot parking garage on the way and in the sun on the way back. I would pay the extra $20-$30 for week long parking closer to the ship then wait in long lines again. The parking facility is also a 20 minute shuttle ride each way. Never again will I start and end my cruise in long lines.

I called Clark's in a panic. My mover from Florida to Chesapeake VA notified me they could not…read morestore my furniture as planned in my contract and I had less than a month to provide a delivery address. I was months away from the available date of my new place. Their knowledgeable staff worked with me and the mover to coordinate the delivery to Clark's dock for storage there. This was not a normal move, the original mover transferred my contract to a different mover who then carried my goods around on his truck for weeks before arriving in Chesapeake. Clark's staff supervised the unloading, inspection and repacking of my furniture, providing me with the inspection report and packing list. When I was ready for my delivery, it was scheduled quickly, they arrived on time with three movers who unloaded and set up all my furniture in just a few hours. Everyone at Clark's went out of their way to help me; their pricing was fair, staff at all levels is skilled and courteous, and they work as a team.

If you want your personal property smashed, broken, missing this company is the perfect choice…read more Our new couch's leg was broken off, dresser drawer smashed in, our $2000 paddle board was dropped from the top of the semi onto asphalt... when I confronted the employee he stated, "its no big deal that's a high value item, insurance will fix it". I had a $1500 professional Kimball office desk completely smashed and broken. Any extra pieces or parts the employees literally just tossed them into the SEMI instead of putting them in boxes and labeling them. I had to go out and pick up all the smaller little pieces/ furniture parts/ screws/ other odds and ends off the semi floor. Consequently I am missing all types of items ranging from Paddle Board fins to stereo equipment. Now lets talk about delivery... I'm not sure if this company hired a outside 3rd party or not. But I know they paid the workers cash at the end of the day so you know that was properly taxed, all insurance requirements were met and the employees were properly vetted. FUN NOTE... The driver showed up with some random woman who was not affiliated with the company. She was not an employee and had no business being at my house. However, she disappeared into the house for about 1/2 hr I was told to use the restroom while the the truck was being unloaded. I'm not aware of anything in the restroom that takes 1/2 hr. When I asked the driver who she was i.e. wife, girlfriend ect.. he stated it wasn't his wife or girlfriend. I dropped the conversation at that point and I still have no clue who this random woman was that was brought to my house and went in my house un-escorted, un-invited. The off load was supposed to start at 0800. The workers showed up at 1230. Not bad only 4 1/2 hrs late. Well now its hot out. We have nice leather furniture. The workers asked me to supply them with beverages to drink which I thought was very presumptuous. We had water in the house but apparently that wasn't good enough. But worse then that.... The workers were completely coated in sweat as you would expect on a 90+ degree day. I went in the house and found them sitting in our leather furniture completely soaked in sweat. They got up and there was literally pools of body fluids on the furniture. ABSOLUTELY DISGUSTING! Random strangers bodily fluids on my furniture.... So the office was upstairs...we have books and and other office related stuff that needed to be hauled upstairs. So the workers tried their best to hide anything heavy in other locations in the house so they didn't have to haul anything upstairs. They would leave boxes in the garage with the label facing the wall or other locations using the same tactic. Consequently the workers hid boxes, and intentionally put items in locations they were not supposed to be simply because they didn't want to haul them up the stairs. So once the movers left I realized that literally nothing that was heavy was in the location it was supposed to be in. Around 6:30 at night the last box was unloaded from the Semi. The driver then told me that I had to sign the paperwork stating that the driver and crew fully un-packed me and hauled off the boxes. I initially refused to sign the paperwork saying this as it was not true. Nothing was un-packed, nothing was put back together. The beds were in pieces and yet the driver was telling me that I had to sign a paper saying that they had done all this work they clearly did not do. I argued with the driver that it was a lie and they infact had not done any of the before mentioned work. He then stated that he wasn't going to get paid if I didn't and it would be all my fault and he needs to make a living as well ect ect ect... so under duress I signed the papers. End result..... Now I am getting to deal with the insurance companies to "fix"/Replace all of the missing and broken items. This can take upwards of 60 days. So I have a pile of broken furniture and miscellaneous items preventing me from using my garage. Horrible move, horrible experience, I would not recommend this company.

I am super excited to have had the opportunity to connect with BioClean, they not only provided…read moreexcellent service - with same day cleaning!! But they went above and beyond to ensure that my clients were happy! Thank you Andre, for your professionalism and for keeping your word! I will highly recommend you guys to future clients! - Sonali Hutson, Realtor Samson Properties

August 8, 2022, 2:00 pm August 8, I do not recommend this company, they did not arrive on time,…read moreinconvenient service on the phone, very aggressive. Again, I do not recommend this company

Fast. Efficient. Courteous. Placed a call to inquire about…read moreservice. They provided an estimate over the phone. The pick up was scheduled. The gentlemen arrived on time and swiftly picked up items. Will definitely reach out again for any repeat business.

I cannot say enough about Jonathen & his staff. I hired them for 2 jobs within a week & both times…read morethey were early, friendly, quick, and worked beautifully as a team. I absolutely appreciate everything they did to help me clean out my grandmother's garage/home. I was actually looking around for more things for them to take because I enjoyed them so much! Lol. If you need someone to help you clean out a junky garage, etc., I'd definitely give them a chance! You will not be disappointed.