This is my experience as a new customer purchasing a unit…read more Previously called the wrong location and made a reservation, but once I arrived here everything went smooth! I believe her name was Ebony & it was her first day on the site but she was amazing. My first time renting a storage unit so I was uncertain on some things but she made sure the process was easy + to the point. We visited the storage to make sure it was what I wanted and I purchased a lock there. Carts & codes weren't working, but we pushed through! Reasonable pricing + I was able to get the first month free even got a welcoming postcard in the mail :)

My apartment was a sanctuary from the stresses of work. When my company relocated me, I was forced…read moreto find a place to store its contents. I dreaded the process of taking my place apart, packing everything up, and putting all of it in storage. Driving into Jack Rabbit Storage on Rosemont Road, I had the good fortune to meet the assistant manager, Agnes. She was a ray of light in the otherwise gloomy process of storing my stuff. Agnes was kind and engaging. She drove me around the complex to show me the various units that were available. While we chatted, she handled all the paperwork promptly and professionally. Before the whole process was over, I felt like Agnes was my newest friend. If you've got stuff to store and want someone who is extremely polite, personable, and professional to help you, go see Agnes at Jack Rabbit Storage on Rosemont Road!

John and Darrin are two of the friendliest men you'll meet. I made a reservation online for a unit,…read morethe next morning Darrin called me to let me know that the unit was first come first served and because it was the last unit of that particular size to come in as soon as I could. I told him I would be there as soon as I got off work. I showed up and it just so happened that someone before me was interested in the same size. I was so very grateful when John had mentioned that he knew I was coming in and saved it for me. I really appreciate all their efforts to assist me and their friendly customer service. The location is perfect for me and I will have to say that the grounds are very well kept and the building itself looks very nice :)

This storage facility I used for 15 months. The office manager at the time was McKenzie ( this was…read moreFeb 2017-May 2018). She was fantastic. Very courteous and professional. I have referred people to them. They are centrally located and the place is exceptionally clean. There is a security gate to access the storage spaces and you're given a padlock to use for your unit. I highly recommend Extra Space Storage.

Excellent professionalism doing a good job with an affordable and affordable price. I will…read moredefinitely recommend them.

These guys are great. So glad I found a company to move some things around the house for me. 4…read moreguys showed up full of energy and on time. So glad because they moved my hot tub off the deck. Once construction finishes, I will be calling them back to put everything back in place. Thanks Guys! Job Well Done!

I rented a 10x10 storage unit beginning 1/24/2022 with a rate of $128/mo. On 7/22/2022 the rate was…read moreraised, with no reason given, to $172/mo. Now I got a notice that they will be raising the rate to $236. When I called them about the rate increase, they said they were allowed to raise rates at any time in any amount they desired. Their operating expenses have not increase that dramatically. They are just greedy and taking advantage of people who have no other recourse. I would highly recommend you do not do business with them.

The booking and check in seamless!!! I am grateful to this business and staff attending to our…read moreneeds! Thanks!

I found them while scrolling on social media. They had someone in the area to come quote and we…read moremoved forward. Don't judge me. But I've been neglecting getting it done. But ultimately I don't want to age the roof prematurely. Both people I worked with were amazing. Professional and easy to do business with. Highly recommend them!

Their team provided excellent service. The price was fair. Arrived on time. I will be definitely be…read moreusing them in the future.

I was really pleased with how quickly they responded, and the person who towed my car was really…read moregood at what they do. They took great care of my car, explained everything clearly, and did more than I expected to make sure I was happy. The price was fair and clear, with no surprises.

The service was fast and friendly! The driver even gave us a few pointers of things we could check…read morebefore taking my car to a mechanic and could have quite possibly saved us a ton of money! They also had the cheapest rate of everyone I called for a quote. Would definitely recommend and use again!!

Great service thank you so much Picked up my car in no time…read moreand driver was super nice

Have been with this place for over 10yrs now. Probably the most affordable of all places in VB…read more Just upgraded their security system but have never had any major issues. Definitely recommend it.