I called Clark's in a panic. My mover from Florida to Chesapeake VA notified me they could not store my furniture as planned in my contract and I had less than a month to provide a delivery address. I was months away from the available date of my new place. Their knowledgeable staff worked with me and the mover to coordinate the delivery to Clark's dock for storage there. This was not a normal move, the original mover transferred my contract to a different mover who then carried my goods around on his truck for weeks before arriving in Chesapeake. Clark's staff supervised the unloading, inspection and repacking of my furniture, providing me with the inspection report and packing list. When I was ready for my delivery, it was scheduled quickly, they arrived on time with three movers who unloaded and set up all my furniture in just a few hours. Everyone at Clark's went out of their way to help me; their pricing was fair, staff at all levels is skilled and courteous, and they work as a team. read more

If you want your personal property smashed, broken, missing this company is the perfect choice. Our new couch's leg was broken off, dresser drawer smashed in, our $2000 paddle board was dropped from the top of the semi onto asphalt... when I confronted the employee he stated, "its no big deal that's a high value item, insurance will fix it". I had a $1500 professional Kimball office desk completely smashed and broken. Any extra pieces or parts the employees literally just tossed them into the SEMI instead of putting them in boxes and labeling them. I had to go out and pick up all the smaller little pieces/ furniture parts/ screws/ other odds and ends off the semi floor. Consequently I am missing all types of items ranging from Paddle Board fins to stereo equipment. Now lets talk about delivery... I'm not sure if this company hired a outside 3rd party or not. But I know they paid the workers cash at the end of the day so you know that was properly taxed, all insurance requirements were met and the employees were properly vetted. FUN NOTE... The driver showed up with some random woman who was not affiliated with the company. She was not an employee and had no business being at my house. However, she disappeared into the house for about 1/2 hr I was told to use the restroom while the the truck was being unloaded. I'm not aware of anything in the restroom that takes 1/2 hr. When I asked the driver who she was i.e. wife, girlfriend ect.. he stated it wasn't his wife or girlfriend. I dropped the conversation at that point and I still have no clue who this random woman was that was brought to my house and went in my house un-escorted, un-invited. The off load was supposed to start at 0800. The workers showed up at 1230. Not bad only 4 1/2 hrs late. Well now its hot out. We have nice leather furniture. The workers asked me to supply them with beverages to drink which I thought was very presumptuous. We had water in the house but apparently that wasn't good enough. But worse then that.... The workers were completely coated in sweat as you would expect on a 90+ degree day. I went in the house and found them sitting in our leather furniture completely soaked in sweat. They got up and there was literally pools of body fluids on the furniture. ABSOLUTELY DISGUSTING! Random strangers bodily fluids on my furniture.... So the office was upstairs...we have books and and other office related stuff that needed to be hauled upstairs. So the workers tried their best to hide anything heavy in other locations in the house so they didn't have to haul anything upstairs. They would leave boxes in the garage with the label facing the wall or other locations using the same tactic. Consequently the workers hid boxes, and intentionally put items in locations they were not supposed to be simply because they didn't want to haul them up the stairs. So once the movers left I realized that literally nothing that was heavy was in the location it was supposed to be in. Around 6:30 at night the last box was unloaded from the Semi. The driver then told me that I had to sign the paperwork stating that the driver and crew fully un-packed me and hauled off the boxes. I initially refused to sign the paperwork saying this as it was not true. Nothing was un-packed, nothing was put back together. The beds were in pieces and yet the driver was telling me that I had to sign a paper saying that they had done all this work they clearly did not do. I argued with the driver that it was a lie and they infact had not done any of the before mentioned work. He then stated that he wasn't going to get paid if I didn't and it would be all my fault and he needs to make a living as well ect ect ect... so under duress I signed the papers. End result..... Now I am getting to deal with the insurance companies to "fix"/Replace all of the missing and broken items. This can take upwards of 60 days. So I have a pile of broken furniture and miscellaneous items preventing me from using my garage. Horrible move, horrible experience, I would not recommend this company. read more

I was on a military move from Chicago to Virginia Beach. Mayflower was responsible for the local delivery to my apartment. Two movers showed up within the expected time frame and completed the job. Unfortunately I can't remember their names, but they were both very friendly and professional. My apartment was up three flights of stairs and they did not complain at all. They brought everything in, unpacked and removed the boxes. They even removed some empty furniture boxes that were not their responsibility at my request. During the move-in a supervisor, Ron Burns, stopped by to ensure everything was going smoothly. He was also very friendly and professional. VERY satisfied with these movers and would definitely recommend. read more