Fantastic experience start to finish. Nathan was so helpful in the decision process, and checked in…read moreregularly without being pushy. The installation done by John and Mario looks (and feels) amazing and they stand by their installation guarantee and came out to resolve a minor issue quickly and professionally. This whole team is fantastic and we will absolutely use them again and refer to others in need of flooring. Update: Nearly 4 years later with little kids and kittens - and the carpet still looks great and new!

Excellent experience with Jay's Flooring. From a same-day design consult with Karina, to…read morescheduling (reschedule on my part and confirmation calls with Jose), to our installation, everything was top notch customer service and quality. Working with Karina was especially awesome, our tricky open stairs to our sunken living room was custom and she helped us visualize options via email. The install went well and fast, they demoed carpet and installed LVP and custom hardware stairs in one day. Install team were respectful and professional and knew what they were doing. I would recommend Jays Flooring and will definitely use them again!

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

A few years ago, Unique Interior completed a small kitchen remodel for me, and I continue to be…read morethoroughly impressed with the results to this day. The design has held up beautifully over time, and the quality of the workmanship still stands out. I'm genuinely happy with how it turned out and would confidently recommend them to anyone considering a home renovation.

Last August we had Unique Interiors come in and extend our hard wood floors from the living room…read moreand kitchen on to our our family room. The work done was ok. However, the gentleman that did the work spilled a chemical in the driveway, attempted a short cleanup and left without saying anything to us. As a result, a a GIANT off-colored stain was left behind. Unique Interiors accepted total responsibility and tried several times on their own to clean it. However, after numerous unsuccessful attempts Unique Interiors bunted to their insurance company to handle it. The driveway deemed unrepairable clearly needs replacement. The insurance company is unwilling to process approval. After several months of frustration and time, I called the manager of Unique Interiors and he basically has nothing to help rectify the issue. I am left with a GIANT stain in my driveway. We are continuing the battle but I would think twice before using this company. MAJOR LIABILITY ISSUES/RISKS HERE!!!

Dimitri and his team are great. Andrei and andrei showed up as scheduled and worked tirelessly. The…read morecompleted a 1000 square foot space. Moved the fridge, toilet and dishwater and placed new floor panels. Well done, efficient and the price was very fair. Can't really ask for anything better

These guys rock! Recommended to me by friends...they are amazing. From coming in to give us an…read moreestimate to finishing the job. We, are more than pleased with their ethic, their talent and the final product of our hardwood floors looking fantastic. They did not break our bank. We liked them so much we are having them do more work in our home. Dmitriy, and his crew are the answer to your hardwood flooring! We highly recommend FLOORING DIRECT. Des & Bob Read

We had Jeremy, Andrew and JoJo install flooring for us. The flooring was beautiful. The greatest…read morepart of this experience was the amazing work ethic of these 3 men. They were knowledgeable, perfect work skills and work ethics. They went above and beyond for us and we cannot say enough positive things about them. Great job guys.

My recent experience was flawless. The quality of the product was as advertised and lived up to…read moreexpectations. The price point was competitive. The installers, Jake and Hayden could not gave been better. They were exceptionally thorough, on time and fastidious in cleaning up after each task.Both have a personality that makes sharing one's space a pleasure rather than something to be endured.

Appropriately named, Andy's 5 Star Flooring is truly 5 stars. We live in an old farmhouse that has…read moresettled for nearly 140 years, so needless to say, we have some uneven floors. Jose came out and enthusiastically reassured us that replacing the flooring (sadly was remodeled in the 1970's by the previous owners and the original floors were utterly destroyed) was definitely possible without requiring that we move out of the house and that they could get the job done in 3-5 days. It took two days, one day for the demolition and one day for putting down the flooring. Francisco did all of the demolition himself and was such a pleasure to work with. The rest of the team joined Francisco the next day to finish the job...in two days!! And the price was less than the estimate! As we continue to work on the flooring in our old house, we will be sure to continue to work with Jose and Francisco. Thanks for a job well done:) LeAnne H.

We had a fantastic experience with Jose and 5 Star Flooring. Jose worked with us from the estimate,…read morewhere he helped us determine the best and most cost-effective solution to our needs, through flooring selection (twice!), installation and beyond. He was responsive, helpful and patient at every step. We were on an exceptionally tight timeline to get the new flooring installed before moving into our new house and Jose made it happen. The floor looks beautiful, even better than I had imagined. I'm finally getting around to writing this review about a month and a half after the work was completed, and I just got off the phone with Jose a few minutes ago. We thought a shut off valve had been covered by the flooring, but it turned out the installer had done skilled craftmanship to cover the valve while still leaving easy access to it. More kudos to Jose and 5 Star Flooring! I can't recommend them enough.

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

Charged card, never showed up to two scheduled cleanings and refused to refund…read more Would not trust them with my house, and I'm out $180

Zero stars. Total scam!!!!!!! Stole $600 from me. Shows up by himself for post construction full…read moreclean plus windows and wanted $1000 after making it look worse and promising to come back in four days then NEVER SHOWS UP AGAIN!!! SCAM SCAM SCAM I PROMISE YOU! DO NOT HIRE!!!! To respond to his story: I am very happy to pay people for a good job, even a mediocre job all the time. I only refused to pay until the job was done, like any normal business transaction. He text blasted me for hours until I finally gave in only because he promised to finish the job. Any business that can't wait until the job is complete shows they are desperate thus not as successful as they claim. Which made me suspicious so I looked up his business and can't find a thing except for his website. Point is, said he could do a job, promised to come back and complete the job including windows "market ready" and did not - after getting paid. Didn't call or text to say he wasn't even planning on returning. If you get paid you should do what you promised to do. How would you feel if you still had a filthy house - we're made to pay anyway - and they just have your money - robbed.

Follow up on our carpet order. I called three other carpet store to ask if carpet liquidators was…read morefull of shit about having to charge us for another 160 square feet of carpet and padding because we bought pattern carpet. They all laughed and said NO! So we cancelled our carpet install which was going to cost us $4630 just to have carpet and padding installed in our master bedroom and walk in closet which is only 440 square feet total. They wanted to charge us over 100 square feet more because there Mexican installer told them he needed a lot extra since it was textured carpet. They lost a valued customer! Word to the wise shop around and avoid Carpet Liquidators at all cost!!!!! This location is shady as hell and they will rip you off at all costs. Money isn't an issue for us at all. Being ripped off is something we won't let happen

I bought a bound remnant special marked 11 x 10 but it turned out to be 10 x 9. When I returned it,…read morethe salesperson laughed and made excuses. All the work to bring it home, move furniture, and bring it back was for nothing. I'll never shop there again.