I recently had new carpet installed by CARPET & FLOORING SPECIALIST and could not be more pleased!…read moreThe crew was professional, courteous, and arrived right on time. They worked incredibly hard, paid great attention to detail with the seams, and made sure to tidy up everything before they left. The new carpet looks fantastic and has completely transformed the room. I highly recommend CARPET & FLOORING SPECIALIST to anyone looking for quality service and workmanship!"

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

I have worked with Devon for several years, and he consistently does an exceptional job with carpet…read morecleaning and stain removal. There isn't a job that 12th Van can't handle. They work their magic when it comes to removing even the toughest stains, and the results always speak for themselves. Their professionalism, attention to detail, and commitment to quality are second to none. I have nothing but great things to say about Devon and the team at 12th Van. If you're looking for reliable, high-quality carpet cleaning, I highly recommend them. You won't be disappointed with their work!

I cannot praise them enough. Talk about above and beyond! Last week someone that was injured and…read moreDevon, who was just here to measure, and I were the only ones around and he jumped right in and helped me with her. Then David did a fantastic job cleaning my carpets today! Can't praise this company enough!

Dimitri and his team are great. Andrei and andrei showed up as scheduled and worked tirelessly. The…read morecompleted a 1000 square foot space. Moved the fridge, toilet and dishwater and placed new floor panels. Well done, efficient and the price was very fair. Can't really ask for anything better

These guys rock! Recommended to me by friends...they are amazing. From coming in to give us an…read moreestimate to finishing the job. We, are more than pleased with their ethic, their talent and the final product of our hardwood floors looking fantastic. They did not break our bank. We liked them so much we are having them do more work in our home. Dmitriy, and his crew are the answer to your hardwood flooring! We highly recommend FLOORING DIRECT. Des & Bob Read

We had Jeremy, Andrew and JoJo install flooring for us. The flooring was beautiful. The greatest…read morepart of this experience was the amazing work ethic of these 3 men. They were knowledgeable, perfect work skills and work ethics. They went above and beyond for us and we cannot say enough positive things about them. Great job guys.

My recent experience was flawless. The quality of the product was as advertised and lived up to…read moreexpectations. The price point was competitive. The installers, Jake and Hayden could not gave been better. They were exceptionally thorough, on time and fastidious in cleaning up after each task.Both have a personality that makes sharing one's space a pleasure rather than something to be endured.

We had a fantastic experience with Jose and 5 Star Flooring. Jose worked with us from the estimate,…read morewhere he helped us determine the best and most cost-effective solution to our needs, through flooring selection (twice!), installation and beyond. He was responsive, helpful and patient at every step. We were on an exceptionally tight timeline to get the new flooring installed before moving into our new house and Jose made it happen. The floor looks beautiful, even better than I had imagined. I'm finally getting around to writing this review about a month and a half after the work was completed, and I just got off the phone with Jose a few minutes ago. We thought a shut off valve had been covered by the flooring, but it turned out the installer had done skilled craftmanship to cover the valve while still leaving easy access to it. More kudos to Jose and 5 Star Flooring! I can't recommend them enough.

Just as promised, 5 star flooring indeed. I was on a time crunch and Jose was not only very helpful…read moreand personable, he made sure to help meet my deadlines. He was knowledgeable about the types of carpet and knew which would be best for my home to suit my needs now and in the future. We did have a competing bid from another local company who also had more inventory to choose from in-house but ultimately we chose Andy's 5 Star Flooring because of Jose. The crew that came to install worked so fast. They were all very polite and made sure to keep in touch as far as arrival time in the morning. We are very pleased with the finished product and look forward to hiring Jose, Francisco and his crew again in future projects.

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.

Charged card, never showed up to two scheduled cleanings and refused to refund…read more Would not trust them with my house, and I'm out $180

Zero stars. Total scam!!!!!!! Stole $600 from me. Shows up by himself for post construction full…read moreclean plus windows and wanted $1000 after making it look worse and promising to come back in four days then NEVER SHOWS UP AGAIN!!! SCAM SCAM SCAM I PROMISE YOU! DO NOT HIRE!!!! To respond to his story: I am very happy to pay people for a good job, even a mediocre job all the time. I only refused to pay until the job was done, like any normal business transaction. He text blasted me for hours until I finally gave in only because he promised to finish the job. Any business that can't wait until the job is complete shows they are desperate thus not as successful as they claim. Which made me suspicious so I looked up his business and can't find a thing except for his website. Point is, said he could do a job, promised to come back and complete the job including windows "market ready" and did not - after getting paid. Didn't call or text to say he wasn't even planning on returning. If you get paid you should do what you promised to do. How would you feel if you still had a filthy house - we're made to pay anyway - and they just have your money - robbed.