Absolutely horrible follow through and lack of communication from this company…read more I had reached out for a roofing repair quote and scheduled a time to meet with Edvin. The initial time suggested wouldn't work for me so Edvin stated he would be on site 30 mins earlier. 10:30 AM arrives. No-show from Edvin. No communication, no update, no notice. 8 mins past our agreed upon meeting time, I had to be the one to initiate finding out what happened. Shouldn't the business be the one letting me know if they couldn't make the time BEFORE the agreed upon time? After finding out Edvin couldn't meet that day, he said he could be there the following day at 11AM. Again, another no-show from this company. No communication, no update, no notice. Even after giving them the benefit of the doubt asking if we were still meeting 7 mins AFTER the agreed time, Edvin chose to read the message and remained silent. I'll let the images speak for themselves.

It took 6 months from start to finish and a lot of back and forth…read more In early Dec 2020 I hired Edvin's company to fix my metal roof that got damaged from a tree. I thought it was a small job and paid deposit right away. They said they could start Monday Dec 5. Then Dec 9 Edvin said the metals have been delayed for a week due to the holidays. Dec 29 I asked when they would start. They scheduled then canceled on me Jan 14, 26, 30, then Feb 8, and said it was due to inclement weather. Then they handed me off to Sam and said there was confusion and language barrier. Then Feb 25 they said they were waiting on metals again but they did start pulling off the damaged roof. Then I contacted them Mar 1, 3 and no answer. Then Mar 4, 6, 11, 17, 18, 19, 24, 29 it was either sporadic or no communication until I threatened bad reviews. Apr 1 they replaced the new metal roof section. It was not the matching striation of the original panels but I didn't make them change it. I inspected the work and I asked them to cover a small soffit area with metal to protect it and make it look uniform. Also they needed to clean up their scraps. Apr 20 they still had not come back. May 21 they asked for final payment. I reminded them they needed to do the touchups and clean up again. May 25 they finally completed the work and I submitted final payment.

Over the years, I've watched Spane's crews build several different buildings here on Whidbey…read moreIsland. I have some experience in the building trades and was impressed by what I saw both in the quality of work and by the simple fact that unlike many Contractors/Subs these days, when Spane's crew got started, they didn't stop until the project was finished. In early 2025 I decided I wanted to build a 30'x32' shop at my house for my own use. I got bids from 5 different contractors and I decided on Spane for three main reasons: First, in my initial and subsequent meetings with Michelle, their designer and estimator, I learned she was very knowledgeable, personable, and very easy to work with. She took me through the entire design/build process from the beginning to the end, cheerfully answered my questions and put up with me changing my mind several times during the process. Because of her thoroughness, there were no surprises from start to finish. She made it easy. Second, Spane's bid came in the lowest, but I thought it was reasonable as I had done my own estimate of materials and labor based on current costs. (Unlike some of these Contractors around here who jack their bids up to try to make a years profit from a 2 month project...) Third, and most important, over the years I had seen for myself the quality of their work and at the end of my build, my new shop is exactly what I expected and exactly what I wanted. In today's world, Spane actually understands and pursues customer satisfaction and I can't recommend them highly enough.

We contacted Spane for a roof replacement on our 35 year old pole building. They were responsive,…read moreprofessional and did a great job for a fair price.

John and his coworker did an amazing job. Our home was a new build and the builder wouldn't make…read morestairs during the building process. John was able to perfectly match the wood so that no one could ever tell the stairs were made after the fact. Impeccable attention to detail. He was also able to adapt to a late request to salvage the removed section of patio to convert into a gate for child proofing. I have already recommended him to others in our development and will continue to do so.

We had the pleasure of having Pacific Property Services rebuild our back deck, small upper deck…read moreplus construct a small front deck and do some other maintenance/repair projects at our home. We were extremely impressed with John and Mike's problem solving skills as issues often arise with rebuilding projects. They were here every day on time, put in a full day's work and were very attentive to our requests for any tweaks to the design as we went along. We are very happy with the quality of their work and attention to detail. They were careful to clean up the job site as well. We 100% recommend them and will call on them again as new projects arise. Thanks John and Mike!!

We had a challenging flat roof repair (TPO) and chimney flashing situation to figure out. They gave…read moreus the best price and were willing to do the repairs vs others that only want to replace the whole roof. It took a few visits to figure out the multiple issues where water was getting in. They honored their comment and went the extra mile to help us pin point the problem. Great customer service. Very good people.

We had a great experience working with United Roofing & More to replace the old shingle roof on our…read morehouse! We highly recommend them. Harry and Jaime came over the same day we reached out to them. Harry talked us through all the details of the materials and workmanship that goes into a great long-lasting roof and gave us a primer on how to compare roofing bids. Jaime inspected our old roof and explained his observations on the current condition, no major leaks but slow seeping typical of a roof at the very end of its useful life. They turned around a detailed quote very quickly and encouraged us to take our time to shop around and get in touch when we were ready. We got bids from about 6 different companies and these guys had the best value. We appreciated that they didn't require any down payment in advance, they warranty their work for 10+ years, and they had the best price for the quality of materials we were looking for. They completed our roof in 1 day! It was fun to watch their perfectly coordinated teamwork and attention to detail. Everywhere around the house was amazingly clean and tidy by the time they packed up and headed home. We paid by check about a week later and Harry dropped off our warranty paperwork. The roof has been great and we're looking forward to many decades with it. Thanks for the great communication and great craftsmanship!!

Thank you Mark Malone at Malone Enterprises for my bathroom remodel. I am very pleased with the…read moreoutcome. I highly recommend Malone Enterprises and am looking forward to working with them again soon on my other bathroom.

We hired Malone Enterprises to do a total remodel of our kitchen on our 1980's home. It involved…read morebumping out a wall, removing another wall and raising the ceiling height, along with new cabinetry and appliances. He gave us a reasonable quote and we scheduled the work to be done. The work was completed in a timely manner with great care for keeping the rest of the house protected from the remodel "dust" etc. They were all very conscientious of our home and cleaned up their workspace at the end of each day. We have since hired them for many other jobs (and have never been disappointed). I would (and have) recommend them.

One of our bathroom doors was installed prior to new carpeting being laid down. The height of the…read morecarpet made shutting the door a problem and it it sustained damage. I sent out a project request to replace the bathroom door and Chase (Handymax) responded. Chase was the only business that offered to fix the door without replacing it, which saved us hundreds of dollars. Chase was punctual and completed the work in the exact amount of time he quoted. He was also sent me pictures of various door handles when he went to the hardware store to purchase one. Would highly recommend this company for all small projects!

Chase is amazing! We will be using him time and time again and we recommend him to all our family…read moreand friends. We feel comfortable with him in our home! He took our nasty bathroom and transformed it into a fresh new space. He is quick, honest and does high quality work. We will be having him back for more house projects.

After firing Kustom U.S., I hired Ethan Home to upgrade my kitchen after a water leak. Although I…read morewas out of town when the work was performed, the work done by Milt and crew was beautiful and exceeded my expectations. I would definitely hire them again. Conversely, the company I fired, Kustom U.S., will never set foot in my home again due to multiple issues. This was for a home located in Bellingham, Washington.

We had Milt and his team renovate two bathrooms and we have a very high bar for quality. We had…read moretaken a very long time to choose all aspects of these rooms and once we were ready to go Milt helped us meet the challenge. We changed an old tub for a wonderful upgrade, expanded the shower area, with high-end glass, added excellent tile work throughout (he has a great tile guy), changed counter-tops, and even moved a wall of 50 year old cedar panels to extend an existing wall. Were there hiccups along the way, sure. But now, several years later we are thrilled to use these rooms every day. We work at home and the lifestyle enhancement has been profound. Truth be told we did a good deal of research before and chose well with our components and visual choices. The paint work was superb (he has a great paint team too). The team had an amusing cast of characters and I enjoyed them. They took tremendous care to keep the spaces (bedroom next to the bath) absolutely clean and protected. It took a while with delays and fixes but now all I can say is we really appreciate all the effort that went in and Milt's good spirit to get it right. If you want a successful project like we experienced i'd say you might need to be an engaged partner in the process, that's what I did and the results speak for themselves.

We contacted Axis about replacing our torch-down gutters, and to improve drainage in one area where…read morethe water pools. A crew came out and did some work, but the quality was horrible. Flashing wasnt installed correctly, three downspouts holes were covered, scutters were not sealed, and roof shingles were loose. They sent another crew to redo the job, and although the workmanship was better, we still had issues. However, the company representative said there was nothing they can do. That is not the impression we were given at the beginning. I was told they could do the job and we would be satisfied. We are not. We will call another company (at our expense) to get what we originally requested. My recommendation is that if you decide to use Axis then I would make sure you have your expectations on paper, and have a followup independent inspection. I know we will not use this company again. ​

These guy are fantastic! After being jerked around by competitors with over inflated estimates,…read moreAXIS gave me a very reasonable estimate and the crew that came out to my house were on time and both professional and knowledgeable! They completed replacing my damaged gutter in 45 minutes! They did a great job and I couldn't be happier! 5 Stars and Highly recommended! Thank You AXIS!!