Pure Dry Restoration took care of a problem within the walls of our home. Gerardo and Elijah did an…read moreoutstanding job of fixing the problem and had a wonderful attitude during the process. I would give them an A+!

We had a sink overflow and cause water damage at a very stressful time in our lives. We were the…read morecaregivers to my elderly father inlaw who was dying of cancer. Our initial experience was pleasant and they lead us to believe insurance would cover our damages. We felt good about moving forward. For starters insurance only covered part of the mitigation process and we were left with an 8K bill that they demanded we pay or they put a lien on our house (we were fresh from losing my father inlaw at this point, so we were in a rough state emotionally. No compassion from them.) We get through the Reconstruction process painfully slow with limited communication and were left with an unfinished sink. We have tried working with them and communicating to get the sink finished but they are demanding payment for the remaining balance after our insurance payout. I get needing to get paid but I am not a fan of paying for work that hasnt even been done yet. Long story short: they give a 5 start appearance but really only cared about getting paid even if it means leaving unfinished work. My husband was out of work while we dealt with the death of his father and then experienced a health crisis himself. They do not care if you are financially strained or not. If you dont qualify for financing they just threaten to send you to collections. Do yourself a favor and go with a company that has a little more empathy for the people they are serving. Many of us are seeking out companies like this because of stressful emergencies. We do not need the added stress of being treated like a cash cow.

Very much appreciated the service and professionalism that was represented by technician, Beck, on…read morebehalf of Alpine. Beck was thorough, efficient and explained each and every step he recommended for our carpet cleaning and treatment. He was gentle and thorough with the upholstered furniture we had also requested to be cleaned, including a white sofa. Beck was careful with all his equipment... protected our walls and corners he was having to navigate. Our daughter stopped by after a full morning of treating and cleaning and thought we had recarpeted... no better compliment. Thank you Alpine and Beck!

I can only speak to the price as there is no way on earth I would accept paying someone ~$400 an…read morehour to do this work. The technician who came for a quote was a nice and professional gentleman. I wouldn't slight him for how he communicates nor the fact that he showed up when asked. Upon requesting quotes from many companies it was apparent that several of them are being opportunistic. This is fine if you have enough money to buy your way through having to discriminate good choices. They're about twice as expensive as the lowball and juuuuust under the most expensive quote I received for what sounded like little more than shooting hot water onto a house to wash away spider webs. Good luck getting your house washed.

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

I am rarely as impressed with a business as I have been with AM PM. Pazelee and Al did a…read morespectacular job with my water remediation job. I would hire them again in a heartbeat. My tenant-occupied condo unit experienced a water leak event, and the HOA made it sound like it would be a challenging insurance claim. Therefore while considering water remediation companies, I prioritized probability of insurance claim approval. Pazelee and Al seemed experienced and knowledgeable in this area. They did not disappoint. They coached me on how to best communicate with insurance, and they provided clear documentation. The insurance adjustor commented on how clear and organized the report and invoices were, and that they use the same software. I was so relieved when the claim was approved for the full requested amount. Thank you AM PM!

Thank you so much for the great service and providing us with a free inspection. There ended up…read morebeing no lasting damage in our basement and no work was necessary, but it's great to have the peace of mind of having a pro inspect it. We had water get into our basement due to some construction work next door - when digging to build a new house, they cut into a live sprinkler line and water gushed out overnight and seeped into our basement. I called to ask about what I should look for damage-wise, and Paisley was very helpful. She asked a few questions and then offered to send an inspector by for a free inspection. There was one nearby in the area and he ended up coming over the same day. The inspector, Al, was great. He first asked me what happened and looked at where water came in from outside. Then he surveyed the basement and materials. At this point we had dried the water, but he was more focused on whether all the materials that had come into contact with it had dried and what those materials were. Luckily, we have a mostly unfinished basement with plaster and linoleum tile over concrete, and after a brief inspection he assured me there was no serious damage to structure and materials and little risk of mold as long as I kept running a fan since the materials affected were alkaline and mold-resistant. Al was very personable and we connected about dogs during our quick inspection together. A+ for fast, friendly service and for giving me a free inspection and not suggesting any work I don't need.

2021 to 2022 Pandemic... I called many companies. Everyone was very busy…read more First: An incorrectly installed water filter (CustomPure) leaked for two months and destroyed my kitchen cabinet before it was discovered. I called Fischer and made an appointment for two weeks away, the earliest possible availability. When the time came they did not show up, they did not call to tell me they were not coming, and when I called them they said a bigger job had come in. Terrible service! Second: I thought maybe it was circumstantial and I would give them another chance. At the end of my project I needed someone to repair the drywall. I spoke with Christian Barette who said he could fit me into the schedule in January. I waited through the holidays, and called every week in January to find out when someone would be coming. No one returned my calls. Another no show. These people are not reliable. I would never call them again. SC Seattle

I had a water leakage and caused mold growing in one of my bathroom and my HOA calls Fischer to…read morecome in to fix it. At the beginning they are giving a acceptable quote so I approve their work. However, when the work starts things are get out of control. At first they told me that there might be mold behind the bath tub and they need to cut the bathtub out so they can check. But that means I need to replace my bath tub. They guy here said he's really sure there will be mold behind the bath tub so I let them do that. However, after they cut it out, there is no mold behind the bath tub at all! After they reinstall the dry wall and install the toilet back, they told me that toilet is broken, the reason is because that the toilet is left for dry for a while and the wax is broken! This is because previously they promise the project is about a week long but ends up it took 1.5 month to finish it! Then their manager David promise he will send a plumber to fix this issue. But when the plumber comes here, he immediately told me that the toilet is no longer fixable because the issue, and he has to replace it. So I have replace the toilet as well. At the final walk through, I noticed that there are other issue they didn't fixed at all. There is a 1.5 inch gap between bath tub and the tile and they didn't do the trim for most area. David said he will send some people back to fix this. When the contractors comes, they spend an hour doing nothing because they need to go to home depot to buy things, and this is still charging! I won't call Fischer restoration any more.

Everyone who actually came to my house to perform work was wonderful, however, whoever was managing…read morethem from the office behaved unprofessionally and rudely throughout the entire process. Management even informed me they were not going to return my personal belongings because they hadn't received a payment from my insurance company, which was: A. Not true. B. I'm quite certain is not even legal. Good help is hard to find, but good management appears to be even harder. If you have to call SERVPRO, call any franchise other than SERVPRO of Seattle Northwest.

Rodric and Carolina Was fantastic and quality of work…read moregreat. Would call on servpro and hire all over again. Very professional.

I'm a go get multiple quotes type of person and unfortunately when a hot water tank decides to fail…read moreyou have to act fast and trust. I called Service Pro and they called me back really quick. They came out and were easy to work with and communicate with and we didn't feel like they were taking advantage of us. They had to roll back the carpet set up the fans and dehumidifiers and started drying out the flooring. They told us how long it would take and set the expectations well. I highly recommend them and would use them again if I ever needed to. I would like to add that my wife was very stressed and Chris was some how able explain things really well so she could relax. If that's not a win I don't know what is. :)

Great job!!! Service is the key!! Very reliable!!! On time!!!! Great equipment!!! Over 33 years in…read morebusiness.

We received such excellent roof, gutter, and pressure washing services today from the two man team…read moreat Chinook Services. I greatly appreciate their courteousness, and how thorough they were not only to the services but the debris clean up. I would definitely utilize again, and highly recommend!

Quick -efficient -above and beyond . Scheduling was a breeze…read more. The work done in a timely manner. I had three skylights needing cleaning. And I mean, haven't been able to get up on the roof for a couple of years... now, are pristine clean. Great crew ,efficient, service above and beyond.