After being flooded by a neighbor's water leak, our condo propert management used CCR to repair…read moredamages to our unit. The communication regarding when workers would be there was zero- unless we contacted and asked for information. The workers would show up hours after their supervisor said they would be there, and on two occasions, not at all, with no communication to let us know that they wouldn't be there. Repainting had to be done 3 times - wrong color; painting over drywall mud they left on trim from repairing holes they cut in walls. Flooring had to be placed twice because they forgot to use the underlayment that was sitting next to the boxes of flooring. While reflooring, they removed a baseboard heater and tried to shove it under the bathroom cabinet - laying floor in front of it. In order to remove heater, flooring had to come out or be scratched up. The wiring that needed to be capped off was taped up with painters tape instead, with power left on. They left the common areas filthy with construction dust and debris. We cleaned these areas after they left, on many occasions. They left garbage from the renovation for us to dispose of. Because we left an unfavorable review on the sign off papers, they hounded us with phone calls afterward. Their bill to our property management company was inflated and included areas that were not damaged. Workers took personal phone calls while working and talked while "working" on replacing our drywall and paint - not paying attention to what they were there to do. Parts of our vanity, sliding doors and toilet were thrown away by work crew and had to be replaced. We finally became so disgusted with the quality of workmanship that we asked them to leave with work uncompleted. They wanted to come back, but we are not allowing them access.

The most disturbing thing was that several family heirlooms were missing after they finished. I…read morecontacted the office and was told someone would get back to me. After several weeks, I contacted the owner, who said he would look into it. He never got back to me. My family treasures are irreplaceable and I am heartbroken.

Crawl pros provided an estimate for $13,000 after inspecting my crawlspace. They said there was…read moremold and it needed to be remediated. I had my doubts so I had 3 other different companies check out the crawlspace. No one agreed that I had any mold and everyone's estimate was much lower. Crawl pros would have literally gotten me to overpay 10k.

These guys are TOP NOTCH! From the estimate with Topher and signing and scheduling the work to the…read moreguys happily doing the job on day promised. They were clean, tidy, courteous and fast. The quality of the work was evident with the post work photos. I would definitely use Crawl Pros again.

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

Don't use this company!! It took 1 1/2 years to "finish" my…read morewater damage project. The finish work was so bad I finally told Jonny, the lead, to just go away. I will pay for competant trades to finish the job. Their painters are the worst, the drywallers not much better. The tile guys horrible. My bathroom door doesn't close because the threshold is too tall. The paint on the wood trim is two different shades. How hard is it to paint the entire piece of trim?? I could go on, but I think you get my story. The demo guys didn't put up dust barriers between the rooms so almost my entire downstairs was covered with tile and grout dust. I works with contractors almost every day. These guys give legit trades a bad name. They certainly do not care about the quality of their work.

It's no wonder their ratings are so poor. Search on YouTube for work that they promised to do for…read morean old lady (Gloria), and they still haven't done the work (they've even been paid for the work). It's been 15 months! Shame on AARP for hiring Puget Sound Restoration. :(

The entire crew that came to support my remediation was nothing short of AMAZING--from Wendy who…read moredid the initial call, contracts, and follow up, to Eddie who did incredible inspection work and explained everything every step of the way (always available by phone, too), to Stephanie and David who also went the extra mile to ensure the job was done right and done fast. I highly--like Mt. Everest highly--recommend them. I hope I never have water damage again, but if I do, I know who to trust and who to call.

Adam at PuroClean of Marysville has saved us on 3 seperate occassions and we will never use anyone…read moreelse! First time, we had a leak from a refrigerator ruin our kitchen floor. Second time, huge water damage from a bad contractor who didn't secure our roof and rain poured inbetween our walls for months, causing mold contamination on 2 levels of our home. Third time was rain damage from a recent storm that lifted shingles off roof. All three times Puroclean came within hours of my initial phone call, secured the house, prevented further damages, and set up dehumidifiers and fans to dry out. For the mold damage, they promptly removed all material with mold contamination, replaced the drywall, etc. to bring the house back to its normal state. They billed my insurance directly and worked with them for payment. Adam has always been professional, kind, and empathetic with our situation(s). You cannot ask for a better person/team in your corner when you are experiencing a nightmare that requires quick and decisive measures!

We had damage to the basement ceiling following upstairs plumbing issues. This required extensive…read moredrying and some sheetrock cut away. Drying lasted little over a week with multiple humidifiers, heaters and blowers going 24hrs a day. Colby kept excellent records of daily progress, informed us daily of decreasing beam moisture percentages, and patiently explained their methods and purposes in detail when asked. They took measurements daily and on weekends when necessary. Upon completion, they cleared equipment and cleaned thoroughly. Colby communicated with the ins company when the job was done to settle the account. We enjoyed working with Colby and his partner. Their work was thorough and very professional, and they helped restore a sense of safety to our house after this plumbing incident. It was an overall very good experience, and I recommend this company without hesitation.

The Affordable Restoration team took on a very stressful mold situation for us and put us at ease…read morewith their professionalism, work ethic and integrity. They took every safety precaution to keep our family safe by setting up a complete chamber around the attic hatch, running fans for days after they were done for negative airflow, etc. Their communication was excellent and we received DAILY photos on the updated progress. They were a pleasure to work with and I highly recommend!

What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172

Our house had a moisture problem from seepage hidden underneath, and of course then we found the…read moremold. UGH! Anyways, Sound Crawls was recommended to us. They basically inherited the business and experience from Clean Crawls (which was a big name contractor around King and Snohomish years ago.) We met 2 people from Patrick's crew, they were polite, hardworking, and super chill. The crew always showed up on time -- which is saying something because I-5 can be so unpredictable. Pat kept me in the loop the whole time with updates and photos of the damage. We're first-time homeowners and Pat took the time to explain things to us. Gave us tips etc. Straight-up, no BS or NO upsells! The work they did for us was top-tier. I am a "perfectionist" and I was happy with how everything turned out. If you see your home as an investment (because it is), Pat and his crew should be your go-to. The best part is they're honest. None of that, "Oh, we didn't include this in the original quote because we didn't see X, Y, Z coming." The guys on the crews been around for 15 YEARS and pretty much know what's probably going on beneath the surface before they even start. They handle all sorts of things like crawl space work, drainage, insulation, vapor barriers--the works. If you got a house problem, they got a solution. ** One thing to note: they are super hands-on and always busy, so if you call and don't get through, give it another shot. I think my wife said she called them 2-3 times because the crew's always on the road. **

I hired Advanced Home Repairs for an emergency fix on my foundation. The rotting fill-board was…read morediscovered during a patio remodel, and was holding up the patio project. Ilya and his crew came out next day, gave me an estimate, and stuck to it. The work was very professional, and finished on time with no extra charges. This meant the patio contractors could finish their job with only a small delay. I highly recommend Advanced Home Repairs.

Horrendous service, atrocious attitude. Ilya was a pain in the butt from the start. He was…read moredifficult to talk to on the phone, because he talked over me & didn't seem to comprehend anything I was saying to him without my explaining it several times. After booking my appointment weeks in advance (he couldn't get me in sooner than that?), he was a COMPLETE NO-SHOW. Apparently, even my texting him earlier on the same day of that first missed appointment didn't make him realize that we had an appointment that day. After he didn't show, I called him, & he rescheduled for the very next day (why did it take him weeks to get me in before?). And then he canceled the SECOND appointment an hour or two before the appointment window was ending, so effectively, a no-show 2 days in a row. (I had taken 2 days off work for him.) He told me he "didn't do" the floor repairs I needed an estimate of, though he had scheduled me for exactly that in the first place, & prior to the FIRST missed appointment, he already had photos of my flooring. Then he never texted back after just telling me he wouldn't help me. His communication was consistently slow or absent. One of the worst parts was that when I wrote a complaint about him on Yelp, he had the nerve to reply & say he had never heard of me & that we had never done business together, not realizing I've got ALL the receipts--incoming & outgoing phone calls to his phone number, and texts showing exactly what he said to me & when he said it--he even signed his name to those texts. When I called him out on his outright lies, telling him I could prove it, he literally immediately deleted & rewrote his reply to me to be all sweet and apologetic, which REPLACED the answer where he basically called me a liar & said he had no idea who I was and that we had never been in contact. (He replied that to someone else awhile back, too. Makes me think that was a lie as well.) Ilya is a DOUBLE NO-SHOW, an outright liar, & a real piece of work. SUPER shady. Read complete story in attached images