What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172

Our house had a moisture problem from seepage hidden underneath, and of course then we found the…read moremold. UGH! Anyways, Sound Crawls was recommended to us. They basically inherited the business and experience from Clean Crawls (which was a big name contractor around King and Snohomish years ago.) We met 2 people from Patrick's crew, they were polite, hardworking, and super chill. The crew always showed up on time -- which is saying something because I-5 can be so unpredictable. Pat kept me in the loop the whole time with updates and photos of the damage. We're first-time homeowners and Pat took the time to explain things to us. Gave us tips etc. Straight-up, no BS or NO upsells! The work they did for us was top-tier. I am a "perfectionist" and I was happy with how everything turned out. If you see your home as an investment (because it is), Pat and his crew should be your go-to. The best part is they're honest. None of that, "Oh, we didn't include this in the original quote because we didn't see X, Y, Z coming." The guys on the crews been around for 15 YEARS and pretty much know what's probably going on beneath the surface before they even start. They handle all sorts of things like crawl space work, drainage, insulation, vapor barriers--the works. If you got a house problem, they got a solution. ** One thing to note: they are super hands-on and always busy, so if you call and don't get through, give it another shot. I think my wife said she called them 2-3 times because the crew's always on the road. **

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

Needed clean up under house from rodents: insulation removed, crawl space sanitized; new…read moreinsulation, rodent barrier and new vapor barrier. The were able to schedule service very quickly, and arrived exactly on time on the scheduled day. Brought a large enough crew to finish the job in less than a day. Very happy with the work.

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

Easy to work with, did great work for a good price. Diego and the rest of the crew were very…read moreconscientious and worked really hard on a really hot day! I would definitely call them again.

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

Giving 1 star because the crew that did the labor did well, and the service wont let you put 0…read morestars. We chose Super Attic Solutions based on their strong BBB rating, positive reviews, and the sales pitch that emphasized thorough follow‑up and post‑project support. We received three quotes for our attic and basement work; Super Attic Solutions was not the cheapest, but the promised inspections and customer care were the deciding factor for us. The crew that performed the work was respectful, efficient, and left the space clean. However, everything that happened after they left has been the opposite of what was promised. The sales rep assured us that an "inspector" would return a few weeks after completion to verify that: No rodents had re‑entered the home All work met code Any questions or concerns would be addressed He even mentioned a 6‑month follow‑up to ensure long‑term satisfaction. None of this happened. When I asked the project manager to walk the space with the crew, he was hesitant. I'm glad I insisted -- four ceiling lights were sealed incorrectly and left hanging an inch from the ceiling. I was told an "inspector" would come fix them, so the crew left and I was left with blue tape holding up my lights. A week later, our AC wouldn't shut off. I discovered the furnace (located in the attic) had been wrapped in insulation -- a fire hazard and not to code -- and no clear path had been left for HVAC access. When I called urgently, I was asked to send photos and then told a "supervisor with tons of experience" reviewed them and everything was fine. It wasn't. I had to pay an HVAC company to confirm the hazard, and only then was I told they might reimburse up to $500 because they didn't think they could send someone out. When the "inspector" finally arrived, they were not inspectors at all -- it was two members of the original crew. They fixed the lights (well no disrespect) and removed the insulation, from the furnace just laying on the air ducts. However, as we were communicating via technology translator, I could not get any answer to any questions and was told to call the office. Since then, I've left multiple messages through their AI system and sent two emails. I have given this company over 4 weeks to uphold the customer service they say they hold themselves to and I still haven't gotten a single phone call, let alone an "inspector" to look over the work, but they my check cashed. Bottom line: The initial work was fine, but the promised follow‑up and customer care simply do not exist. Once the crew leaves, you are on your own. For the price we paid and the safety risks involved, this company is not worth the money read less

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

I have not use the service yet just inquiring and planning on the job done. Elena has been very…read morehelpful on answering questions I have currently. Will do an update if I can free up my time for appointment.

One of the best experiences we've had working with a company to do work in our home. They were…read morepunctual, easy to work with, very knowledgeable and very detailed oriented. The even fit us in last minute! Highly recommend and would go with them again anytime we need help.

I had to get some insulation removed and replaced on short notice because the roofing crew found…read moreissues with the existing insulation while working on the house. Chris from Attic Doctor came out right away, looked over everything, walked me through the options for both materials and pricing, and explained the whole process clearly from start to finish. He coordinated with the roofing company to make sure the timing worked out, and kept me updated the whole time. Whenever I had questions, he got back to me quickly and was easy to talk to. Definitely recommend working with this company. Ask for Chris. He's the one you want to work with!

Having my exterior walls insulated with NW Insulation really could have not gone better. First, I…read morehad the estimator come out just a couple days after I called, he spent an hour or so going over my house & checking the insulation and then figured out the estimate. I was shocked, with the PSE rebate, which NW Insulation takes care of, the estimate was thousands less than I thought it would be! I signed up, and a day or so later I got a call to schedule the install, again, surprisingly, they could do it right away and I scheduled for about a week out. The installers got to my house about 8am and were very polite and professional. They basically worked all day, got the job done, and were on their way. They left everything clean and it is amazing to me how the house looked when they were done. They blew in the insulation from the exterior and the method that they used left no trace, they removed a course of siding, drilled holes, filled the walls, plugged the holes, and replaced the siding. You can't even tell that they were there. I have only had a few hot days to determine if there has been an improvement and honestly it really does seem to stay cooler inside, looking forward to winter for the real test. All in all, this has been a great experience, I very highly recommend NW Insulation for your project.

Had water and some saturated ducting insulation in crawlspace. Had them.out for a bid to resolve…read more They did the work to resolve it, apparently with a one year warranty. Representative was confident and work was done to the tune of $6000+. Periodically checked immediate area and had exterminators down there bi-monthly with reports of minor moisture but overall OK. Orkin sent out a guy to perform an inspection and he reported the exact situation I paid to resolve. It was beyond 1 year but it is obvious they did not perform work I was promised. I asked them to honor the warranty 22 months after work, which I do know is beyond, but it is clear that they did not do work promised and I believe they should back up their work.

They showed up on time, were very considerate and professional and completed all work for their…read morequoted amount. Post service they provided photos, videos and a report along with an invoice easily paid online.

Best cleaning of my life. Quick easy. And easy to schedule. The team was friendly and didn't try to…read moreupsell like the other companies

Prompt and friendly service. Both setup and in house what more could you ask for. Have had to same…read moreexperience both times I did business with them

Top marks all around. We needed to place our aged furnace…read moreand A/C units and called Better Air NW to come out for an estimate. Colin took the time to learn our wants and needs, understand our current system, and most importantly, what we did not want. It was a frank discussion to match the install with what we wanted; no upselling, no pushing for a heat pump once we said we didn't want one, no pushing extra services. Straightforward and honest. The estimate was right in the middle of the range (for this area), and we were able to schedule the work for early the next week. It was going to be a single day, but our "mission glitch" was some less-than-up-to-code electrical on the old system that needed to be brought up to code. That added a few hours and ran us over into the next day, but it was done at no extra charge. From start to finish, communication was timely and clear, by text and phone with email as a backup. Scheduling was a breeze and teams arrived exactly when they promised. The quality of work is excellent, and it all comes with a ten year warranty. Pleasant, professional, efficient.