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Andy's 5 Star Flooring

4.0 (83 reviews)
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Services - Andy's 5 Star Flooring

Carpet installation

Countertop installation

Floor installation

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Floor repair

Andy's 5 Star Flooring Photos

Recommended Reviews - Andy's 5 Star Flooring

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Reviews With Photos

the corner of a room
David B.

The installation had multiple false starts due to their not supplying subcontractors with square footage information. They told me one subcontractor was known as "the crazy Russian" and frequently screamed at customers but had not hurt anyone yet. Installation eventually started over a month later than agreed upon. My flooring is still unstable under-foot and pops and rocks years later, despite being told it would "settle". The installer did warn me that my floor was uneven as he laid the last pieces. They never leveled out my subfloor or even presented it as an option despite another flooring company telling me afterwards that it is standard practice and would have been quite easy (a few hundred bucks) with the concrete exposed. If Andy's had told me that it would be a few hundred or thousand dollars more to have flooring that was stable, I would have gladly paid it. My baseboards were cut up and reinstalled incorrectly. In half a dozen places. They can't be easily fixed because they've been cut, which was completely unnecessary. I was both disabled (which hopefully they weren't seeing as an opportunity to take advantage of someone) and working at the time so I couldn't watch the installer every second. No project manager checked on the installation until after it was done and I complained that flooring wasn't installed in two areas agreed upon. One agreed to come (after an argument in which I was told I made up a conversation with Dave despite their own documents showing incorrect square footage) and survey the two areas where flooring wasn't installed. They repaired those areas, but that doesn't solve the rest of the problems. They observed at that time the wobbling flooring and mangled baseboards but did not feel those issues were below their standards. If you look at the trends in their reviews you can see exactly where their standards were, are, and where they are headed.

Cork floors
Matthew W.

Ordered some high end cork from Andy, I was in a rush because we just bought our house and wanted to get the floors in and done quickly, he was able to get them and installed quick and they look great, my wife was extremely pleased. We also ordered our new treads and risers at the same time, they look amazing to!!!! I'd highly recommend, thanks Andy!!!!h

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6 years ago

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7 years ago

Andy's 5 star flooring installed 1500 sqft of engineered hardwood floor in my Bothell home. Looks amazing! Great customer service!

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8 years ago

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11 years ago

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Ask the Community - Andy's 5 Star Flooring

Review Highlights - Andy's 5 Star Flooring

We worked with Eric on the quote and sale and then the team of two men who installed were outstanding.

Mentioned in 19 reviews

Read more highlights

Integrity Stonework

Integrity Stonework

(68 reviews)

Overall, I'm really happy with my quartz countertops from Integrity Stonework. The quartz looks…read moregreat, it was cut well to the shape of my kitchen, and the seam between 2 countertop pieces is practically invisible. The process from enquiring to ordering was very straightforward and easy to engage with. I was able to go and view the quartz prior to them cutting it to shape. The only road bump we hit was with installation. For the most part it was a good installation job, but it turned out that one of my cabinets was a bit higher than the others, which wasn't visible with the old counters. The installation team pointed out to me that they had to put an additional piece of wood under the counter in that location, but they didn't point out that it then made that counter higher than the others, and I didn't see that when they showed me. I only noticed the height difference after the installers left. My feedback is that I would have liked the installers to have been more explicit about this height difference before they glued the quartz down. I was relying on Integrity Stonework to be the experts for this installation, so trusted that they would point items like this out. After the installation, I had to pay an additional company to come in and remove the countertop to adjust the cabinet before gluing the quartz down again as Integrity Stonework did not offer to come and fix it, despite my request to them to make good on this. To be fair, the installation team did point out a different issue with countertop leveling in a different part of the kitchen prior to gluing items down. I think the height differential was just an unfortunate hiccup as part of this journey, so be thorough and ask to check the countertops prior to anything being glued down!

We had Integrity Stonework install a new quartz countertop in our kitchen and are extremely happy…read morewith it. They were a pleasure working with from selecting the stone in the office, measuring our kitchen, to installing. We had a sort of non-standard window shelf that we weren't sure how it would turn out, but they gave us a few options (with drawings, measurements, and schematics so we could see in detail) for the raised bay window. Installation was quick and easy. We're very happy we went with Integrity.

Custom Touch Granite

Custom Touch Granite

(4 reviews)

Custom Touch Granite LLC - Quality, Integrity, and Exceptional Service…read more My wife and I recently decided to update our kitchen countertop with a beautiful natural stone, Quartzite. Before finding Custom Touch Granite LLC, we first visited ProGranite Surfaces LLC to explore our options. Initially, a helpful lady at ProGranite Surfaces described where to see the slabs and even made recommendations on which warehouse to visit. We selected three stunning quartzite slabs, and my wife returned to ProGranite Surfaces LLC with the paperwork to discuss our choice and get a quote. Unfortunately, our experience there was disappointing. The customer service representative not only overpriced the stone--quoting us an astonishing $80,000 including installation--but also treated my wife in a manner that was far from professional or courteous. He made assumptions without proper communication and did not demonstrate the level of respect we expected. While I don't blame the company as a whole, it's clear that individual actions can deeply impact a business's reputation. I hope the management pays attention to who represents their company on the front lines. Feeling discouraged, my wife turned to Google and found Custom Touch Granite LLC. She visited them in person, bringing along the same paperwork she had shown to ProGranite Surfaces LLC. The difference in service was immediately apparent. The team at Custom Touch Granite was respectful, honest, and transparent from the very beginning. They called the warehouse in front of my wife to confirm the cost of the material and provided a fair and reasonable estimate for both the stone and installation--including a free bathroom sink. Impressed by their integrity and straightforward approach, we didn't feel the need to shop around with other contractors. We trusted Custom Touch Granite at face value, and they did not disappoint us at any stage of the process. From the initial customer service to the precise measurements and expert installation, every member of their team demonstrated professionalism, skill, and a genuine commitment to quality. When a minor issue was discovered, they responded promptly and resolved it without hesitation. Their service truly went above and beyond our expectations. If you're considering updating your kitchen, fireplace, or bathroom countertops, you can't go wrong with Custom Touch Granite LLC. Their quality-minded approach, combined with integrity and full customer service, sets them apart. We wholeheartedly recommend them and believe they deserve a gold star for their outstanding work.

Great spot they helped me with a granite countertop I had already. It needed one of the rough flat…read moresides to be shaped to a bullnose and polished to match the rest of the already done countertop. Most places were really expensive! When I came here they were happy to help and did my work in a couple days and was half the price of competitors. I would recommend this place! I also reached back out to ask for advice on how to remove a couple scratches and they again were happy to help and gave me good advice I used at my house! Sometimes your best friend is the right color Sharpie! Thanks for the help!

Bora&Co Construction - Finished Product

Bora&Co Construction

(13 reviews)

When we bought our home, we wanted to totally remodel the kitchen and living room. We wanted to…read morefind a design and build company because we needed expert advice on materials to choose and the look and feel of the kitchen. Other companies either wanted us to sign a contract right away or didn't provide design services at all. We chose Bora because they came to our house, made measurements right away, listened to our ideas and created a design without making us sign a contract. It really helped us visualize what we wanted. One thing I also appreciated was the fact that they came professionally dressed in their Bora Construction uniforms. This is not a big detail, but it shows they have pride in what they do. Other general contractors showed up in jeans and a t-shirt. Throughout the project, the project manager at Bora was very communicative and gave us a heads up on how the project was going. When they found a water pipe and HVAC inside the wall we wanted to knockdown, they developed a way to reroute the plumbing and HVAC on the same day and without the ridiculous cost overrun. They basically charged me for just the materials. It's this courtesy that they showed throughout the project. They did such a great job, we asked them to do the same cabinetry and flooring on the powder room. It wasn't in the original estimate and timeline, but they added it to the scope of the project and still kept their delivery date. Wow! The quality is top notch. The engineered vinyl tile looks beautiful and the stacked stone on the fireplace looks absolutely gorgeous. They made expert suggestions like adding more recessed lighting to the dining area and living room, which makes our home so much warmer and brighter. I have pictures of before and after. I'll be posting those if I can. We are pleased with our choice to go with Bora Construction. Oh, one more thing. The price was cheaper than the competitors by more than 10%. I know this for a fact because we gave the same specifications and ideas to two other companies. The other companies suggested similar materials and methods, but charged more. In the end, we got a new kitchen, living room, fireplace, powder room and dining room for less than the other guys. We had smooth communication throughout the project. Thanks Bora.

Bora & Co. filled every promise and all of our expectations. My husband and I live in California…read more Our house in Lynnwood needed remodeling and we were concerned about monitoring the project from 900+ miles away. Cornel, George, & their team made the process easy. They kept in constant contact, were quick to reply, and the project was finished on time and on budget. The work and materials are high quality. We verbalized our vision at the first meeting, including things we wanted but didn't think possible. Cornel's creativity on making our vision a reality sold us on this company. Along the way, they had suggestions for items we hadn't thought about.

KL Laminates

KL Laminates

(14 reviews)

PROJECT DONE IN MANSON, WA…read more Erv and the crew were great to work with! Take a look at my before and after! He let me be as involved as I wanted to be in the remodel. I'm pretty OCD about things so needless to say - I was VERY involved. When it came to selecting the details: sink, handles, appliances, bar stools, lighting, cabinet inserts, under counter LED strip lighting, (even in the liquor cabinet - gorgeous!) we would pow-wow for the right specs then I would jump online and order exactly what I loved. They delivered even more than promised. Erv is a stickler for the details! I was living there during the remodel which can be dicey. They respected my privacy and accommodated my security needs for my dogs every day while I was at work. They're like my kids, so them getting out was a huge fear. Needless to say, my dogs totally loved the crew. AND the two little doggie beds they built in for them. . And even plug ins for their heating pads. Yes. They're spoiled. I had a change for them (cringe). I thought I wanted to get rid of the small window above the stove because when people approach the house they can see all the way through. Well, when the window was gone I realized that I really missed the light and view. Erv was so good about removing the already replaced and individually cut hardy plank shingles on the exterior. He returned the window without making me feel like it was a huge hassle and made it even bigger. I LOVE IT! Can't speak highly enough about the quality of work and the ease of working with the entire crew. They even worked holidays and weekends to get my project done more quickly so I could have my house back. Who does that?! I now have a kitchen that a million dollar mansion would be envious of. Thanks guys!

Can't believe how fast and affordable they were! We called and they got us scheduled and counters…read moredone in under a week and a half. Price was less than half of the marble counter quotes I was getting and I was super happy with the result. They communicated with me frequently and made the process super easy. They were in and out in half a day! Very happy with our experience and definitely recommend them.

Andy's 5 Star Flooring - flooring - Updated May 2026

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