Remi came on time, was professional, kind, and efficient. The process went smooth and the carpets…read morelook amazing. We added on the pet odor removal and the place smells and looks fantastic!

Wow!!! I called and spoke to Remy after finding his family's company via Google and wow. I'm so…read morehappy I hired them to clean my carpets before my move out inspection. I have two dogs that shed a ton and always brought mud into the house - and you wouldn't have known there were ever dogs in the house! The PM company was so impressed upon move out with how clean the carpets were. Would absolutely recommend.

We scheduled Pure Clean to clean our carpet. The Business was featured in the Best Pick Reports in…read moreSnohomish County. I am so glad we called them and scheduled them. Forrest came to our house On Time and was Superb. He did a walk through with us to look at each area we wanted cleaned. He was very professional and used a laser to measure square footage, thus No Questions about square footage. He took the time to tell us about the products used and the techniques used. We were informed about challenging areas and what to expect regarding the cleaning of our 28 year old light colored carpet. We are Thrilled ! Forrest did an Excellent job cleaning our carpet and it looks as good as it did on day one of installation! Secondly, Forrest was professional, respectful, careful and competent. The carpet was cleaned in 2 1/2 to 3 hours and it was nearly dry 8 hours later. So very nice ! We highly recommend Pure Clean Carpet Cleaning and would definitely call them again AND ask for Forrest. Patricia and Louis Leatham ​

Amazing results from Pure Clean !! We had gone 9 years ?? without a cleaning so we didn't think…read moreanyone could get our carpets cleaned ? What they've done is nothing short of miraculous. We will never go that long again and will use Pure Clean for they're incredible service in a year. simply stunning.

Oswaldo did an excellent job cleaning my couch, which my bulldog likes to use as an itching post…read more He was communicative and friendly, and it was easy to get something scheduled. In addition, he also gave me some good recommendations that will help preserve the longevity of my couch. I would highly recommend his services!

Excellent service from Oswaldo. The process from start to finish was smooth and efficient. I sent…read moreout bids for carpet cleaning on Yelp and Oswaldo from Principles Pro Services responded promptly with a fair estimate. Carpets are cleaned and he took the time to explain things about the carpet like pet staining with UV light, high traffic areas like stairs, etc. The job was done right, Oswaldo was professional, prices were competitive. Not much more you can ask for. I highly recommend and will use them again.

I had booked an appointment for carpet cleaning a week in advance. They never showed up the day of…read morethe appointment. When I called to ask about their new arrival times, they said they'll call me back in 10 mins. They did this twice. After 2 hours or so, they stopped taking my calls. Never heard back from them.

DO NOT USE THIS COMPANY EVER!! Moved all my furniture for technician to arrive between 12-2pm. No…read moreone showed up or called so we called @ 2:30pm and they apologized and said they'd call back immediately with information on when they'd arrive. By 4pm, we called back 2 times and they did not answer. We had a feeling they may be ignoring us so we called from another number and they answered immediately and promised to call back asap. 15 mins later they called back and said the technician got in a minor accident and couldn't use the phone to communicate and that we should find another company for carpet cleaning. We have company coming from out of town and feel they are beyond unprofessional. Terrible customer service!!

I needed some cleaners to come do a deep clean within a couple days before putting my house on the…read moremarket. Fortunately I was able to hire Urban Maid for a deep clean within 2 days. They're really responsive and came at 1030am as they mentioned. There were 3 cleaners and they were able to clean the house within 2.5 hours. I'm really happy with the work they did and I felt like it was a fair price ($550). It was an extra $25 I believe since we have two ovens but that was perfectly fine with us. FYI - Isle mentioned that her husband also does shampoo carpet cleaning if you need that for your house as well. Thanks!

Move out cleaning was very well done and I received all of my deposit, my girlfriend was very…read moreimpressed when they did the walkthrough after they were done cleaning!

Ben was on time, professional and had a great work ethic. He provided lots of help in how to keep…read morethe carpets clean. We are very happy with the results.

I had an area rug that, from time to time, my pooch seemed to think was his personal "pee patch."…read moreDespite my best efforts with a rented Rug Doctor, it still smelled of urine and was really bothering us. Eric and his brother at NW Green Clean were champion in terms of quality and service (his brother even returned my initial call while he was on vacation in Mexico!!). When all was said and done, they ended up giving my rug a "bath" multiple times in order to clean it to their satisfaction--not just mine! And they kept in touch via phone and email to give me frequent updates. Eric also cleaned my stair and landing rugs and they've never looked--or felt--so good. It was one of those rare times when I actually felt good writing my check. Great job, guys!

This was the worst experience ever! The man was 15 minutes late because he had the "wrong number"…read more Once he started he was fast but the carpets were NOT clean afterwards. In fact, there were tons of these random balls of carpet left everywhere. I would NEVER use this company again. I suggest you either get your own cleaner or leave the carpets dirty!

I am blown away by the customer service I received today. Jack Huffman with snohomish location has…read moremade me a life long customer. He's incredibly knowledgeable, and has the skills to back it up. My rugs look brand new! My dog will gladly put his dirty paws on them again but I'm reassured the mess and smell will get extracted when I call Jack. Huge thank you! I will be referring others.