First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

Rosa was intolerable. On Sunday after I rented, paid, verified ID and signed a contract. They did…read morenot have my space ready as there was a mistake and I was given an occupied unit. I asked the antendant to prorate me for the day and get me a new unit on Monday. Had to come in 3 times today Monday (they were not here at open or at 11:20pm). Was told my unit was now upstairs in another building. I paid extra for ground floor easy access. I asked for my money to be refunded. I was told they "couldn't do that" and someone else they could not get me in contact with would do that. I had already been told 3 times things that were supposed to happen that did not. I wanted to speak with someone who would get my refund reprocessed and they called the police on me. Police came and told them to get someone to get a hold of me. Been waiting an hour and still no contact. Beware this place has management and computer issues

Great storage place. Clean and very secure and access hours are perfect for my busy schedule.read more

This storage facility is one of the cleanest places I have ever seen! It's family owned and it's…read more24/7 access which is awesome! I've been looking for a 24/7 access for a while. They were very friendly when I called and asked for information! They made sure I was happy before hanging up with me! I would recommend this storage facility to everyone!! I'm very impressed!! Worth very dollar! Pretty inexpensive also! I feel.like my things are very safe there!! I'm super happy!! It doesn't look like there is even a storage place there! Which is nice because it's hidden! no one knows it there!!! There is an alarm on the entrances!! A keypad alarm that opens the door!! This place is amazing!! The is stadium storage !!

Nice Family Business. Clean, convient, safe, and very friendly. A little pricy for the 5x5 compared…read moreto some other self-storage. But satisfied over all. Thank you.

When we needed to unpack our unit to find last year's taxes, the owner kindly allowed us to unload…read moreour things temporarily into a nearby empty unit. Thank you! This is a clean, safe, well-maintained facility!

Very bad 1st experience. Better options available. DM (Bo) didn't have the courtesy to call me…read morepersonally to refuse my business but rather have his store rep tell me. Ended up at a better location that wanted my business. Go see Secure it self storage

I moved and needed a storage unit for a few months to help filter all the stuff into the house…read more Daffodil is only a few blocks from my house so it seemed like the best option and I'm really happy with the whole experience. Signing up was super easy and entirely online, rates were reasonable (I think...I've never had a storage unit before). Access is entirely through an app on your phone. For a while my app was buggy and I had trouble getting into the unit, but then I discovered it was my phone's VPN, so once I learned to deactivate that access was no longer an issue. The place is clean, heated and well lit. There are always plenty of carts and every time I've had to talk with staff they were very friendly and helpful.

Beverly the attendant in site was AMAZING! She made my transition easy and far less intimidating…read morethan I thought it would be. Moving can be so stressful, but my experience at Public Storage with Miss Beverly was smooth and actually fun. THANK YOU!

Let me tell you how this place wasted my time and money…read more I rented a unit from them online with same day move in. We go to the location with a Uhaul containing some equipment, and our struggles began with not even being able to get into the gate. The app is very buggy and kept saying we weren't close enough to the gate. Despite being literally pressed up against the keypad. Okay, after some trial and error we get in the gate and face another annoying locked door with a buggy keypad. I locate my unit and it is locked. While I couldn't see a physical lock on the unit, the door itself was immovable. After trying and failing we unfortunately had to leave and figure out alternate plans. I tried contacting their customer service via their chat app and was told I needed to reach out the next day during business hours. So I do that and a very rude agent tells me that since I'm trying to cancel "the day after", they won't refund me. Okay. I filed a claim with my bank. About an hour later I got a call from the site manager asking me about the situation. I explained it to her and she said she will go check on the unit. I told her I have stuff I'd like to put in there so she said great, come over and I'll meet you and help you get in. So I go and rent another uhaul, go back to the location and their office door is locked. Customer service is unavailable via phone. I tried several times to reach someone but no luck. If this is how they do business I want no parts. But I do want my money back!

I'm upgrading this to a 3-star review because the company did respond to a voice mail that I left…read morefor them, and (although it took a couple of weeks, which in fairness the woman I spoke to about the issue told me would be the case) for now at least the blue light is off and thus no longer flashing into my window. ** I really wish Extra Space Storage would stop flashing its blinking blue security light DIRECTLY into my window (it looks like the light from a police vehicle, only about 10 times more obnoxious). Not only does it prevent me from getting sleep thanks to the "laser light show" on my closet doors (which basically function as a movie screen in this situation), it also suggests they've had trouble with break-ins. Thus, the next time I need to store my belongings I'll be looking elsewhere, despite living in such close proximity to this place. Even if I'm wrong about the crime and you just really want thieves to stay away -- please be more considerate of the residences in your vicinity, Extra Space Storage, and find a different way to deter the bad guys. Would you want flashing lights blinking on and off in your home all night long, interfering with YOUR sleep?

Hey, i've got to tell you,Leslie is absolutely the best storage facility manager I've ever had the…read morepleasure to work with. Not only is she incredibly efficient at her job, she is just super,SUPER cool!! And if she can, she will do what ever she can to get things done! Never met a storage facility manager, or even an employee so cool.I'm afraid if she goes, well then...SO DO. LOL!!

CSI is the place to go. Clean, well maintained facilities and easy process to sign up. Vic, the guy…read morein the office, gave wonderful customer service. He showed me some units before I signed on and gave me the run down with no pressure to sign. Highly recommend if you're looking for storage in Tacoma!

CSI Mini Storage is hands down the best storage in Tacoma! The free move-in was a life saver for…read moreus! The team is amazing and went out of their way to make our experience easy. Beyond satisfied with the value and service -- I'd recommend them to anyone!

Clean facility. Clean grounds. Seems to be 2 employees working office and maintenance daily.read more

Absolute scam. Secured a storage unit 3 weeks prior to my move. Found out the day prior when I…read moretried to adjust my reservation that my unit was given away and cancelled without notification. Instead, they offered a 10X20 for over $200 a month. Cannot keep their promise and will cancel your reservation without cause and notifying you.

I recently did business with West Coast Self Storage and their customer service was fantastic,…read morebeautiful facility as-well. The owners must really care about their image, they had construction going on doing necessary repairs rather than letting things fall apart like you usually see. I spoke with Jocelyn the store manager and she was an absolute delight to work with. I highly recommend them, I will do business here again in the future.

They waited a couple months till all my stuff (mostly heavy) was neatly packed away then they…read moredoubled my monthly cost. Are all these places like this because this was barley affordable for me as it was and now this. I am now afraid to move to another more affordable place and have them do the same thing to me again. Took over 3 weeks to move my stuff in this place to begin with and it wasn't easy by myself.

We have overflow at home and got a 10x10 space at the new Narrows Self Storage in Bremerton. It is…read moreincredibly clean and obviously super secure. I've used other self storage facilities over the years and this is the best.

Sold our house to downsize. Stored our extra items while we rented a smaller house. Very clean…read morefacility. Easy to access and the staff was super helpful and friendly!