First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

I just paid my bill for the last month that I will be utilizing this facility. I was not notified…read moreand had my rent increase doubled! No communication no FYI no 60 or 90 days update. Automatic rent increase. I was informed that just because my size is in high demand locally they can do that. For a place that none of the doors work with your code and you have to walk all the way around to gain access seems a bit off reach. My unit is a smaller to I can easily downsize but this is notification for future tenants to get assigned lease where increases cannot be done! I forget of mentioned I had only had the unit for 2 months before the doubled the rent!!!! Bait and switch is what they did!!! I am half tempted to contact the state to find out if this is illegal! This is just a warning for all who consider this place is a good place or a good deal!!!! Shady company!!! I cannot unfortunately respond to the response from the owner. I will it be contacting them for any reason other. It's the principle of the behavior that I do not support and will not a support any business with these behaviors!!!

This storage facility is one of the cleanest places I have ever seen! It's family owned and it's…read more24/7 access which is awesome! I've been looking for a 24/7 access for a while. They were very friendly when I called and asked for information! They made sure I was happy before hanging up with me! I would recommend this storage facility to everyone!! I'm very impressed!! Worth very dollar! Pretty inexpensive also! I feel.like my things are very safe there!! I'm super happy!! It doesn't look like there is even a storage place there! Which is nice because it's hidden! no one knows it there!!! There is an alarm on the entrances!! A keypad alarm that opens the door!! This place is amazing!! The is stadium storage !!

Great storage place. Clean and very secure and access hours are perfect for my busy schedule.read more

Nice Family Business. Clean, convient, safe, and very friendly. A little pricy for the 5x5 compared…read moreto some other self-storage. But satisfied over all. Thank you.

When we needed to unpack our unit to find last year's taxes, the owner kindly allowed us to unload…read moreour things temporarily into a nearby empty unit. Thank you! This is a clean, safe, well-maintained facility!

I moved and needed a storage unit for a few months to help filter all the stuff into the house…read more Daffodil is only a few blocks from my house so it seemed like the best option and I'm really happy with the whole experience. Signing up was super easy and entirely online, rates were reasonable (I think...I've never had a storage unit before). Access is entirely through an app on your phone. For a while my app was buggy and I had trouble getting into the unit, but then I discovered it was my phone's VPN, so once I learned to deactivate that access was no longer an issue. The place is clean, heated and well lit. There are always plenty of carts and every time I've had to talk with staff they were very friendly and helpful.

I went in to ask questions and the woman at the desk was very rude. She rolled her neck and acted…read morelike I should already know everything l and she couldn't be bothered with me. Redhead at 4:45pm today.

This manager at the store I think his name is Chris gave me the most excellent and friendly upbeat…read morecustomer service. We were put in a really tough situation with our landlord he wanted to sell our house and gave us hardly any notice that all. So we called around looking for storage units because we had more to put all of our stuff. We knew we were going to get into a place within a month we just needed some more to put it in the meantime and even though they knew we were only going to have the unit for month they still gave us the $1 special. So we got in 11 foot by 30 foot storage unit for $25 plus all of the fees and the lock was $20 and we had to get insurance. The total only ended up being around $57 but for such a huge unit is still a good deal, because normally it would have been $315 per month. On top of all that the day I said I was going to show up to do the paperwork I totally forgot and then went almost all the way home and Chris called me to remind me and I told him I didn't know if I was still going to make it by the time they close but he said you would stay until I got there and ended up staying late so that I can make sure to keep that unit. He even let me park close because I had a leg injury. The whole time both him and his trainee were extremely nice and friendly. Chris and his team made my stressful, crappy situation much less painful because they were so nice and helpful. Tiffany Bottcher

Beverly the attendant in site was AMAZING! She made my transition easy and far less intimidating…read morethan I thought it would be. Moving can be so stressful, but my experience at Public Storage with Miss Beverly was smooth and actually fun. THANK YOU!

I'm upgrading this to a 3-star review because the company did respond to a voice mail that I left…read morefor them, and (although it took a couple of weeks, which in fairness the woman I spoke to about the issue told me would be the case) for now at least the blue light is off and thus no longer flashing into my window. ** I really wish Extra Space Storage would stop flashing its blinking blue security light DIRECTLY into my window (it looks like the light from a police vehicle, only about 10 times more obnoxious). Not only does it prevent me from getting sleep thanks to the "laser light show" on my closet doors (which basically function as a movie screen in this situation), it also suggests they've had trouble with break-ins. Thus, the next time I need to store my belongings I'll be looking elsewhere, despite living in such close proximity to this place. Even if I'm wrong about the crime and you just really want thieves to stay away -- please be more considerate of the residences in your vicinity, Extra Space Storage, and find a different way to deter the bad guys. Would you want flashing lights blinking on and off in your home all night long, interfering with YOUR sleep?

Hey, i've got to tell you,Leslie is absolutely the best storage facility manager I've ever had the…read morepleasure to work with. Not only is she incredibly efficient at her job, she is just super,SUPER cool!! And if she can, she will do what ever she can to get things done! Never met a storage facility manager, or even an employee so cool.I'm afraid if she goes, well then...SO DO. LOL!!

First let me say that I needed to move my stuff in a hurry. The staff at CSI Mini Storage were so…read morenice and so helpful. The guys that did the moving were fast and very nice and polite. The facility is so clean. I never have a problem with my bill. Any issue that does come up is taken care of almost immediately. I have referred people here and will continue to do so. They are all wonderful and kind here. Thank you for all your help.

CSI Mini Storage is hands down the best storage in Tacoma! The free move-in was a life saver for…read moreus! The team is amazing and went out of their way to make our experience easy. Beyond satisfied with the value and service -- I'd recommend them to anyone!

I'm so disappointed I could spit. In July I decided to use…read moreSecure Space storage with a locked in charge rate of $238.00 per month; it was a verbal confirmation. .....only to receive an up charge in October, 2 months after moving in, my monthly charge was going up to $355.00 per month in November. I decided to contact company as they were open to my input, however, they were only able to give me a $20.00 dollar discount. So now I pay $334.75 that started in December. Gee that's still a $95.75 increase. Even the rental markets for apartments only go up 10%. I do not recommend this company as I still feel like they gouged me and took advantage. I was able to see less cost for similar storage than current pricing before I decided on Secure Space and I hope all company's don't do this. If I had known they would do this I would have chosen another, closer to me, storage unit. I feel like I'm locked in as getting stuff to storage was costly and to remove it will be also, so I guess I'm stuck. Customer service through company office is not consistent and what reflected at office is not always same as talking and securing on line. One has to follow up to guarantee pricing. I will compliment the office staff as they are sympathetic, helpful and personal and units appear secure. I'm not sure these 2 benefits are worth the $98.00 monthly increase. I do plan on getting my things removed ASAP but that's dependent on circumstances currently waiting upon. I can't wait to vacate and save $100. Per month. Ask questions and get contacts in writing and do not assume they will be careful with you through honesty and pricing.

Absolute scam. Secured a storage unit 3 weeks prior to my move. Found out the day prior when I…read moretried to adjust my reservation that my unit was given away and cancelled without notification. Instead, they offered a 10X20 for over $200 a month. Cannot keep their promise and will cancel your reservation without cause and notifying you.

Wow! We haven't needed a storage unit in quite sometime and we dreaded the process a bit as we went…read moreonline and looked at facilities, availability etc. Decided to choose WCSS first and headed down to the office. The facility itself looked very clean and new and Shyler out did herself on making the whole process streamless!! Took maybe 10-15 minutes and we had what we needed with great prices and excellent customer service.

I recently did business with West Coast Self Storage and their customer service was fantastic,…read morebeautiful facility as-well. The owners must really care about their image, they had construction going on doing necessary repairs rather than letting things fall apart like you usually see. I spoke with Jocelyn the store manager and she was an absolute delight to work with. I highly recommend them, I will do business here again in the future.

We have overflow at home and got a 10x10 space at the new Narrows Self Storage in Bremerton. It is…read moreincredibly clean and obviously super secure. I've used other self storage facilities over the years and this is the best.

Sold our house to downsize. Stored our extra items while we rented a smaller house. Very clean…read morefacility. Easy to access and the staff was super helpful and friendly!