Great storage place. Clean and very secure and access hours are perfect for my busy schedule.read more

This storage facility is one of the cleanest places I have ever seen! It's family owned and it's…read more24/7 access which is awesome! I've been looking for a 24/7 access for a while. They were very friendly when I called and asked for information! They made sure I was happy before hanging up with me! I would recommend this storage facility to everyone!! I'm very impressed!! Worth very dollar! Pretty inexpensive also! I feel.like my things are very safe there!! I'm super happy!! It doesn't look like there is even a storage place there! Which is nice because it's hidden! no one knows it there!!! There is an alarm on the entrances!! A keypad alarm that opens the door!! This place is amazing!! The is stadium storage !!

CSI is the place to go. Clean, well maintained facilities and easy process to sign up. Vic, the guy…read morein the office, gave wonderful customer service. He showed me some units before I signed on and gave me the run down with no pressure to sign. Highly recommend if you're looking for storage in Tacoma!

CSI Mini Storage is hands down the best storage in Tacoma! The free move-in was a life saver for…read moreus! The team is amazing and went out of their way to make our experience easy. Beyond satisfied with the value and service -- I'd recommend them to anyone!

Be prepared for consistent rate hikes, my experience has been every 10 months or so. Factor in the…read morevalue of what you are storing and decide if it is really worth it. I've been a long-term, low maintenance customer. Don't think they really care if they lose the business.

Hey Jeff, why haven't you posted a comment concerning my post about the damages to my items from…read morethe field mice that's in your facility.

Miranda gave me outstanding customer service over the phone and answered all my questions. Great…read moremood and made the process silky smooth.

This place is fabulous! The units are spotlessly clean and easy to access. The employees are nice…read moreand helpful. I highly recommend this place!

Been here 15 years! Back when bud and Jackie ran it the place was great. Ran like a small family…read morebusiness. They allowed access 24 hours for certain trades. I'm a general contractor and have a licensed electrical and plumbers on call. There were times we needed access to our expensive equipment we don't leave in our vans in the middle of the night. They stopped that. My rent for a single vehicle went from $80 to $140 in 3 years. My rent on my unit went from $320 to $485 in 3 years. They hire a guy named Perry . Caught him inside my unit one day as I went to use the bathroom they use to have on site. Those are gone!! I said bro what are you doing? He's like I saw your motorcycle and had to come check it out. A few months later I walk inside the office to pay the rent and see a new desk, office chair, filing cabinet, bookshelf. I'm like what?!! This all looks so familiar. Well come to find out it was all mine from one of my units I was renting with bud and Jacky. Somehow the paperwork was lost and there were several units he didn't know the occupants. Rather than emailing everyone or calling he cut all the locks and kept the stuff. I started seeing all my teak wood out on the porch , my bike, my outdoor table and chairs. I called my contract attorney and he explained they would probably win in court . Like tow companies there is such a grey area they can manipulate. Now it seems it's all about being a corporate locations and charging as much as possible. They use to provide a good value but don't any longer. Look out how the paving situation was handled or the broken gate that just sat for months on end. It's really sad. Now I will say Jessica is super kind and has always been cool with me . None of this review represents her and the other girl that's her sidekick. This is just me being honest after being there since 2012.

I'd caution folks to use Self Storage. They are one of the more expensive locations in the areas…read moreand they will look to minimize their liabilities with any given situation based on the contract/policy signed agreement. Customer service is nil. Read carefully what you're signing and understand that they will treat that document as the bible. I wouldn't look to resolve any situation beyond that. We had a couple issues with this location I'll highlight below. 1. The first was the lot markings. On our sign-up they told us to use 31-A. When we could find 31 but not 31-A, the office was closed and when we dialed the emergency number, we didn't get any pick-up. We guessed, fortunately correctly that spot 31 was ours and not 31-A and fortunately, we didn't end up parking in someone else's spot. 2. They didn't pick up when we dialed the emergency number during this time. Fortunately we didn't have any issues with codes that prevented us from accessing our vehicle so that was a plus but still a concern for us. 3. The expense is great. 160ish for a dirt spot. You can get a spot close to Seattle for a few bucks less in very costly real-estate so their numbers are a bit inflated. They tout their security but for the price you pay you could reserve just about anywhere else within a 20 mile radius for less money. The security here is still gate codes and an assailant could pretty easily watch someone punch in a number with a set of binoculars or spotting scope. True security would be a card scanner or enclosed structure and there's areas in Pierce King that have this. 4. The customer service is just, read the policy and follow the policy. If you have any kind of exception, they won't make it or work with you to make it. They will pretend that when you ask for an exception that had you asked more nicely they would have granted it no matter how kindly you ask. When it doesn't work in your favor, they'll simply laugh at you and hang up or accuse you of arguing . At least this was my experience when I asked for an exception to be made to pro-rate our final month's rent. Because we did not provide 20 days written notice, they would not make an exception nor would they even offer proration for the final 6 days of the month if we gave written notice at the time of vacancy. They are well within their right to do this. I wouldn't say they aren't. If you're working with them, just note that your interaction will be based only on the contract you sign. They will work to make you seem unreasonable if you ask for anything beyond that. All the best in your storage hunt folks.

John over at Cobalt storage has been amazing since day one! We were searching around for RV…read moreparking. (It is pretty hard this time of year to find any availability as most people are storing their RVs away until the weather gets nicer.) I happened to stumble upon them after doing some shopping. They are located in a great part of town. John is the best example of great customer service. He took all the time needed to answer all of my questions. He was also available to give my husband a tour of what he had available on his lot. They provide 24/7 security which was one of the main reasons why we chose to store with them. Sure, there are cheaper places to rent from, but no other lot out there could provide the type of service and security that John does over at Cobalt!

Whoever answered the phone was completely unprofessional and rude. 0/10 would not recommend anyone…read moreto this company. If you're gonna be rude don't even bother answering your phone!!

I started to rent from here a little over two years ago. One of the few reasons is because their…read morerates are really low. They provide carts for you for moving their stuff. Awesome Customer Service if no one's in the office there's always a kiosk there clean, friendly, outstanding service and facility. I am actually moving to another location closer to where I live and they all worked with me and amazing customer service absolutely amazing and more ways than one better than any other storage facility out there.

On July 30, 2022 We rented a 5x9 storage for $89.00/month. The first month was 50% off…read more This is a newly constructed storage off Highway 162 and cross street 128th Street E. (Puyallup/Orting). The building esthetic is a nice design. They run under Daffodil storage. Initially we had our storage with Public Storage in town. Decided to transfer our items here as it is across the street from our home. The application online was almost seamless, almost perfect. I was unable to complete the app process as it was charging me the full amount $89.00. Kristin and Amy has been such a pleasure to work with. She toured us our storage location and where the restroom was just in case. At that time half of the building was not completed as the parts were still on back order (post pandemic) typical delays. The building has a front rear gate. You need to download the app to open/close. Only 2 users available to use the app. The move transition was swift and easy. All completed on the same day. Love the convenience of this location. We decided to get another storage for our daughter 10x15 for $164.00 (1st no 50%) as she had so much stuff. She did not want to bring them to her new place in Spokane. We plan to sell some stuff of her stuff slowly then rid the big unit. We are highly satisfied customers.

Amazing customer service! Well kept storage facility with incredible security! Best pricing around!…read moreQuick and simple move-in process! Has all the moving supplies I needed!