I recently did business with West Coast Self Storage and their customer service was fantastic,…read morebeautiful facility as-well. The owners must really care about their image, they had construction going on doing necessary repairs rather than letting things fall apart like you usually see. I spoke with Jocelyn the store manager and she was an absolute delight to work with. I highly recommend them, I will do business here again in the future.

They waited a couple months till all my stuff (mostly heavy) was neatly packed away then they…read moredoubled my monthly cost. Are all these places like this because this was barley affordable for me as it was and now this. I am now afraid to move to another more affordable place and have them do the same thing to me again. Took over 3 weeks to move my stuff in this place to begin with and it wasn't easy by myself.

Why is it so difficult to get business owners to respond to emails? After two email inquiries…read moreregarding moving my small studio and a short response email prompting me to send photos of my home this company never got back to me. Very weird and unprofessional in my opinion. Might work for some would not be an option for me going forward

This was our second time using them and their response time, value and quantity of service is…read moreimpeccable.

CSI is the place to go. Clean, well maintained facilities and easy process to sign up. Vic, the guy…read morein the office, gave wonderful customer service. He showed me some units before I signed on and gave me the run down with no pressure to sign. Highly recommend if you're looking for storage in Tacoma!

CSI Mini Storage is hands down the best storage in Tacoma! The free move-in was a life saver for…read moreus! The team is amazing and went out of their way to make our experience easy. Beyond satisfied with the value and service -- I'd recommend them to anyone!

Be prepared for consistent rate hikes, my experience has been every 10 months or so. Factor in the…read morevalue of what you are storing and decide if it is really worth it. I've been a long-term, low maintenance customer. Don't think they really care if they lose the business.

Hey Jeff, why haven't you posted a comment concerning my post about the damages to my items from…read morethe field mice that's in your facility.

NOT SECURE! Security cameras do not work, half of the lighting in the RV/boat storage area doesn't…read morework, they have a long history of break-ins and theft, and they do not tell you any of this when you talk to them about renting. They promise secure storage with cameras. Not true. Thousands of dollars of our property was stolen, our camper was damaged, and they knew all along this could happen but did nothing to protect our property.

The staff is really cool and the place is always clean and secure. And they are a little cheaper…read morethan most places

The most helpful storage unit in Tacoma. I have to have a lot of things shipped for work, and they…read moreare great and always make sure it gets done.

This place has been nothing but great. Friendly staff. Helped us with a move up here from Los…read moreAngeles. Highly recommend them.

I'm upgrading this to a 3-star review because the company did respond to a voice mail that I left…read morefor them, and (although it took a couple of weeks, which in fairness the woman I spoke to about the issue told me would be the case) for now at least the blue light is off and thus no longer flashing into my window. ** I really wish Extra Space Storage would stop flashing its blinking blue security light DIRECTLY into my window (it looks like the light from a police vehicle, only about 10 times more obnoxious). Not only does it prevent me from getting sleep thanks to the "laser light show" on my closet doors (which basically function as a movie screen in this situation), it also suggests they've had trouble with break-ins. Thus, the next time I need to store my belongings I'll be looking elsewhere, despite living in such close proximity to this place. Even if I'm wrong about the crime and you just really want thieves to stay away -- please be more considerate of the residences in your vicinity, Extra Space Storage, and find a different way to deter the bad guys. Would you want flashing lights blinking on and off in your home all night long, interfering with YOUR sleep?

Hey, i've got to tell you,Leslie is absolutely the best storage facility manager I've ever had the…read morepleasure to work with. Not only is she incredibly efficient at her job, she is just super,SUPER cool!! And if she can, she will do what ever she can to get things done! Never met a storage facility manager, or even an employee so cool.I'm afraid if she goes, well then...SO DO. LOL!!

Miranda gave me outstanding customer service over the phone and answered all my questions. Great…read moremood and made the process silky smooth.

This place is fabulous! The units are spotlessly clean and easy to access. The employees are nice…read moreand helpful. I highly recommend this place!