I was introduced to boba in college...but after leaving Virginia, it was almost impossible to find…read moreunless you visited larger metro areas-like DFW, Houston, and weirdly-Albuquerque had one in their mall. But Lubbock? Not a chance. So, I was absolutely delighted when when Teapioca opened, not only in Lubbock, but by my house! I love having access to boba tea, with the small town feel Lubbock is known for. The owners are almost always on-site and obviously care about product and service. Today, I asked for boba and a half-meaning what normally comes in the drink, plus about half a scoop more, vs. a whole. The employee had to think about it-but was determined to accommodate, even after I said if it was too hard, not to worry. Then, the owner happened to pass and mentioned that Crumbl had just brought them free cookies and she wanted to pay it forward, so she called it the "manager's special" and deducted it. There's nothing better than a business that really cares! That's why I'm a loyal customer. Thank you, Teapioca! LBK loves you!

We came in for boba after dinner, not realizing they close at 9:00. The girl who was closing was…read morevery rude she threw our straws down, had a clear attitude, and kept giving us rude looks. It made me really uncomfortable. We were out the door by 9:00, so it's not like we were holding them up. If you're going to take orders that close to closing, there's no reason to treat customers like that. Completely unnecessary and unprofessional.

Really great drinks and ice cream. Service is always good. The interior is nice but it gets packed…read moresometimes as it's next to the hospital and university. Parking is a struggle sometimes but other than that everything else is amazing.

The ambiance of the store is great but unfortunately that's about it…read more... I wish I could've given this store a higher rating because the drinks itself wasn't that bad, the boba however was a bit hard for my liking. This store needs to staff better. There was only one worker and it was clear they were overwhelmed, didn't know how to make certain drinks, and their equipment doesn't even work! Poor worker had to take orders, make drinks, and do the sealing machine (which is supposed to be automatic) BY HAND. Please fix your machines, teach your staff the menu and how to make them, and don't leave one person to man the shop alone

Well decorated place that is pretty good for studying other than the fact that they don't have a…read morelot of accessible/ working outlets. The guy was very nice and they are doing a 10% off right now if you follow their social media. I got the earl grey hot with boba and tried the thai tea with boba. The boba itself isn't the best, it's a little hard, but the drinks are standard gong cha quality. The thai tea is a bit too sweet for me but overall I would come back!

Totally messed up my order, and then would not even offer another replacement drink or a refund…read more Bad business

My son loves this place, we tend to get the corn dogs with sugar and the donuts. I've had the…read moredrinks before and they are okay

Loved this place but this is unacceptable and I did talk to the employee and the "manager" but they…read moresaid they didn't see the issue with my drink being low when I have never had this issue for the price I'd expect it to be full. However they didn't seem to care so I will not be going there anymore.

Totally Tea inside the South Plains Mall in Lubbok, TX, has a surprisingly delicious "Pink Drink."…read more My daughters both tried it with boba ($7.49 for a large). The classic milk tea without boba was okay ($5.99 for a large). The staff was not friendly or welcoming at all. For that and the $1.50 price difference between a boba add-in and a boba-less drink, this place simply is A-okay.

The girl working the register and making drinks today (7/30/26 @ 1:00pm) was AWFUL. Took our order…read more(1 drink) and proceeded to take 3 more orders after ours (no problem) but then made the other drinks before making ours. Seemed like she mixed our drink wrong and when I tried to ask to let her know we were ok with it (so she didn't have to remake it) she rolled her eyes and copped an attitude saying "I haven't even touched her drink yet!" Yeah, no kidding...even though it's the first drink she should've made since we ordered first! Won't be visiting Totally Tea in the mall again. Y'all go grab a drink from basically ANYWHERE else in the food court!

Usually get the Pho which is a 10/10, decided to try something different and it's just as good. The…read morepeople who own it are even better! Would highly recommend anything on the menu. 8.1

Pho District 1? Yes!…read more One of the only Phô spots I trust in Lubbock. The quality & service is unbeatable, truly tried & true. They're a busy family environment but the individual booths allow for privacy. They don't skimp on meat either when it comes to the pho special so I love that for me.

I'm really surprised to find decent vietnamese food in lubbock texas. I tried the bun bo hue and…read morethe bun thit nuong. The bun bo hue had a decent flavor of lemongrass and surprisingly came with mam ruoc on the side (a particularly unique and... stronger fish sauce essentially bc it's shrimp paste I believe). The bun thit nuong had good char and flavor on the meat and lots of fresh veggies. Service was so so but we went right before the ice storm so.

Alvin was awesome and got us taken care of. Food came out in about 3 minutes and was better than…read moreany pho spot I've had in Lubbock.

First time here. Service is basically self served, there's a kiosk that you order from . Lots of…read moredrink selection which all looks great. Decor is very welcoming and great for pictures. We ordered the grill pork sandwich, combination sandwich and Roasted rice with black jelly milk tea. Bread was amazingly crispy and flaky. Combination was good, only complaint is there wasn't enough veggies. The grill pork was tasty but had lots of pieces of fat. Again, not much veggies. Surprisingly, the milk tea wasn't too sweet and the roasted rice flavor wasn't overwhelming .

6.2 Not that great,…read morenot that bad. Bread was the highlight but got mushy halfway through from overload of sauce.