Churrito Loco is an amazing spot! The dining area is clean and bright. The employees are friendly…read moreand patient. The menu is built of choices; pick your item (like shake, cone, or Mexican funnel cake) then pick an ice cream flavor, choose a drizzle (the choices range from strawberry to dulce de leche to cheesecake), and finally add a topping (candy, nuts, fresh strawberries, etc). There is always a churro - the funnel cake, the cone, a churro stuck into the top of the shake, etc. Epic level desserts! Also, it appears they would be a good lunch spot - there is a whole menu board of Papas Locas! A bed of fries, breaded chicken (or other stuff) and sauce drizzled over everything; yes, please! And several hot dogs to choose from (I'll be going on a Wednesday when dogs are only $5 each - usually $7.50), the street dog and the elote dog look particularly good. I'm goingnto steal that influencers line now - with restaurants like this around, I will never be a skinny man!

Ice cream is great but sat there for nearly 40 minutes for some churros and a funnel cake and it…read morewas very warm inside.

Great ice cream! Just a little expensive but worth it. Would definitely recommend the dirt and…read moreworms concrete!

Such a great spot for an afternoon treat. Great selection of ice cream, with a nice visual menu…read more Super fast service and friendly staff. Great covered walk up patio with some nice benches to relax and enjoy your ice cream. Will definitely be back next time I'm in Lubbock!

Blue Raspberry Fiesta-perfect blend !! Oreo cream -…read moresatisfaction Great service. She made it exactly as requested.

disgusting food and slow service constantly. i know other people like the food and its my problem i…read morejust don't enjoy what they serve. i'll take it. the least they could do is not take half and hour for one singular shaved ice that's one flavor. nope. not again.

Wonderful First Visit…read more We had such a wonderful experience on our first visit! While I was creating an account, I happened to use my new last name after celebrating our wedding days prior and Samantha, the manager, overheard and surprised us by gifting us some complimentary macarons that said congrats!. It was such a thoughtful and unexpected gesture, and it really made our first visit feel extra special. The matcha is amazing! The best place to go if you are a matcha drinker. I added boba and lychee for a fun addition. My husband got the mango smoothie with mango boba and it was also very yummy! I'm so glad we stopped in. The macarons were absolutely delicious, and everything about our experience was fantastic. Samantha was so kind and welcoming, and we truly appreciated the hospitality. We will definitely be coming back and recommending this place to others!

We came in for boba after dinner, not realizing they close at 9:00. The girl who was closing was…read morevery rude she threw our straws down, had a clear attitude, and kept giving us rude looks. It made me really uncomfortable. We were out the door by 9:00, so it's not like we were holding them up. If you're going to take orders that close to closing, there's no reason to treat customers like that. Completely unnecessary and unprofessional.

Super chill, kind and willing to help. Food was the bomb and was pristinely clean. I got the peanut…read morebutter chocolate smoothie. So good I levitated when I drank it

OMGAWD YUM!! This is definitely a healthier option in town…read morethat will not disappoint you

I went in for the first time this morning and had a wonderful experience. The food is freshly made…read more The service was incredible, and that restaurant was very clean and well kept. Highly recommend!

Was given extremely dry chicken strips and half out fries were raw not fully cooked told the owner…read morethat both were over cooked and undercooked on my way back and only cooked the chicken didn't cook my fries could see they difference in color of chicken first batch was dry and gray second batch was white and juicy but only made my chicken wouldn't give refund was told that " we don't do refund we make food right" clearly not given the fact I had to drive back and get a remake donuts taste like they have been cooked in old oil or something doesn't taste right

Really great drinks and ice cream. Service is always good. The interior is nice but it gets packed…read moresometimes as it's next to the hospital and university. Parking is a struggle sometimes but other than that everything else is amazing.

The ambiance of the store is great but unfortunately that's about it…read more... I wish I could've given this store a higher rating because the drinks itself wasn't that bad, the boba however was a bit hard for my liking. This store needs to staff better. There was only one worker and it was clear they were overwhelmed, didn't know how to make certain drinks, and their equipment doesn't even work! Poor worker had to take orders, make drinks, and do the sealing machine (which is supposed to be automatic) BY HAND. Please fix your machines, teach your staff the menu and how to make them, and don't leave one person to man the shop alone

I'm here in Lubbock, Tx for the first time and I need to get breakfast that wasn't going to break…read morethe bank. I went to this cool place that is in the West End mall. Waffles were good and the coffee was tasty. Everything was served promptly.

Overall Experience Came here with my girlfriend thinking…read morethis would be more of a specialty matcha spot. Overall it was an okay experience, just not what I expected. Drinks and Matcha This place feels more like a Starbucks than a true matcha café. The drinks they advertise are kind of strange, and they do not really highlight matcha. They mostly categorize it as green tea, which I think makes it difficult for people who are really into matcha. I tried the matcha and the café latte. Both were alright. Not the best I have had, but not bad either. Food I had the beef bulgogi burrito for breakfast. It was good, but smaller than what the photos on the menu showed, which felt falsely advertised. Service and Atmosphere Service was great. The girl handling my order was very friendly. Decent sized coffee shop inside a shopping outlet, and there were a lot of families when I went. I would recommend it as a quick stop if you want coffee, but not for someone who is really into matcha.