Ordered three different items. The lady taking my order, Hannah, then repeated back to me one order…read moreonly. Which was completely wrong. When I gave her my entire order again she instantly got a rude attitude with me. At the window I was overcharged and had to ask for a receipt. She then snapped at me and said "I'm trying to fix this if you'll stop interrupting me"!! She was awfully rude and unprofessional. I called today and she claims to be the manager and she refused to give me her supervisors number but I did find it online. Now I know why J's Creamery always has a line and this place doesn't.

Such a cute little place to take the whole family! Great for kids, and the outdoor space is fun for…read morepets too- perfect for everyone. There's many kinds and options of custard so there's something for everyone. Our service is always so quick and the workers are always positive and kind. I love this place!

We did the dipped cheesecake - the "almond joy" dip which was awesome- they technically don't…read moreoffer Almond joy any more but she pulled it off! The cheesecake dip was awesome! The cones are all amazing with crazy concoctions - and all the flavors are Blue Bell- which is delish, but we wanted to try something diff . Great little spot with a nice sitting area in the back!

The people working yesterday were so kind and helpful. They were patient with my group even though…read morewe walked in right as they opened. The ice cream was absolutely amazing, we got the one with the little waffle cone chips and it just looked as good as it tasted. The interior was small and cute, but the patio was the cherry on top. 10/10 Recommend you bring your friends and family.

Such a great spot for an afternoon treat. Great selection of ice cream, with a nice visual menu…read more Super fast service and friendly staff. Great covered walk up patio with some nice benches to relax and enjoy your ice cream. Will definitely be back next time I'm in Lubbock!

Wonderful ice cream and topppings. Great non-dairy as well as dairy options. Was also able to order…read moregluten free! Really great options for a wider variety of diets than most ice cream spots.

I love frozen yogurt places like this so me & my BF had to check it out…read more The topping selection is great, I loved it was on the side bar cause it was more accessible than most places. The only thing is I wish they had more flavors. The ones I did eat were great. Loved this place!

It was my first time going to this Menchie's and it was THE worst service I've ever experienced…read more The frozen yogurt was good but the two young girls "working" the counter going back and forth from the back to the counter gave the worst attitude and then proceeded to ask for a tip. It was dirty, some of the machines were empty. I will not be visiting again as I'm really disappointed.

Fun place to go. Great ice cream shop and can handle a small group. Have been there several times…read moreand always great

Great ice cream place! I love the old astetic and with there were more places with the old dinner…read moreastetic! The ice-cream is great and the staff is very nice and helpful! This place is alergy friendly as far as cross contamination goes which is great! The only thing I would say is I wish they had more food options but it is an ice cream shop so any food is a plus!

Came in for a cookie. There was already a long line with only one person working on a Saturday,…read morewhich was fine. The lady in front of me finally goes, she gets an ice cream and tells the worker she also ordered a cake. The employee tells the lady she's early so it's not ready. At this point I am the only one left in line, and the only thing I want is a cookie from the display. So instead of helping me and getting me out the door, she tells me to wait 10-15 minutes while she decorates the cake. I had already been in there for 10 minutes, I was the last person in line. The lady was early for the cake, why punish me and make me wait for her cake to be decorated, it made no sense. Ended up just leaving.

had hair in my icecream. definitely would recommend making sure they wear hair nets. This place…read moreneeds an inspection ASAP.

I decided to try the new Nacho Burger - it tasted pretty good! Although, next time, I probably…read morewon't let them put the corn chips on the burger. This location of Braum's is fairly busy, but the tables all seemed to be clean despite not seeing an employee check on the dining area. The order took a little while, but it was hot and correct. For a quick lunch, I'll probably visit this Braum's again.

Best Banana Split ever! They have something similar to a blizzard which is better than DQ and…read moretheir Hamburgers are really good too!!!

OMG the best ice cream food truck in Lubbock. 5 stars for the staff, ice cream and pricing. I…read morealways feel like they give generous portions and do not price gouge. They serve Blue Bell ice cream and have a fantastic list of flavor options.

always great! the service is fast and very friendly and the food makes up for any oddities in the…read moreservice (which rarely happens).

My faith has been restored!!! I had a bad experience with my ice cream order in a cold stone creamy…read morein Amarillo, Tx. I was feeling that the quality of cold stone creamy was going down hill. I deciding to try another location and I was not disappointed! DJ at the location on University avenue in Lubbock, Tx is the man!! This guy takes pride in his work! I requested a Chocolate Devotion and I got a splendid desert worthy of the name! Every bite had brownies, fudge, chocolate chips and pecan (yup, I had pecans added)! I watched the masterpiece being made and was not disappointed. I highly recommend visiting this place and indulging your sweet tooth! Thank you, DJ and a special thanks to your supervisor!

Why bother to sign up for rewards, have a $5 off coupon, and even have it pulled up on your phone…read moreonly to be told it's not showing up on there end? No bother to go the extra step or admit it's a problem on their end. Poor customer service!!

This store NEVER has anything in stock. I've literally gone six times in a row and they were out of…read morewhat I asked for. Take it off the menu if you don't want to keep it in stock.