Ordered three different items. The lady taking my order, Hannah, then repeated back to me one order…read moreonly. Which was completely wrong. When I gave her my entire order again she instantly got a rude attitude with me. At the window I was overcharged and had to ask for a receipt. She then snapped at me and said "I'm trying to fix this if you'll stop interrupting me"!! She was awfully rude and unprofessional. I called today and she claims to be the manager and she refused to give me her supervisors number but I did find it online. Now I know why J's Creamery always has a line and this place doesn't.

Such a cute little place to take the whole family! Great for kids, and the outdoor space is fun for…read morepets too- perfect for everyone. There's many kinds and options of custard so there's something for everyone. Our service is always so quick and the workers are always positive and kind. I love this place!

The females on the night crew on march 6th 2026 were utterly and completely disrespectfully rude…read more They forgot my kids shakes and when I went to ask for them they were slammed on the counter and I was given the ugliest look. Terrible customer service I do not recommend going to this Braum's for a family dinner night. Also not stocked up on any of the sauces or anything you would need.

TERRIBLE! absolutely disgusting experience at braum's. the place was filthy -- floors sticky,…read moretables not cleaned, and don't even get me started on the bathrooms. if this is how they take care of the visible areas, i don't even want to imagine what the kitchen looks like. the staff clearly had no idea what they were doing. unprofessional, slow, and completely disorganized. it's like they hired people with zero experience in the food industry and just hoped for the best. the line was long, and no one seemed to care. orders were wrong, cold, and sloppily thrown together. braum's seriously needs to figure it out -- starting with hiring people who actually know how to run a food establishment and learning how to keep a place clean. won't be coming back, and honestly, i'd advise others to think twice before eating here.

I had the best time at Cooks! Kyrstyn is the best bartender around! Definitely will be going back…read moreto see her!

Very cool place! Service was great. The spicy cheese curds were phenomenal! The bbq pork sandwich…read morewas disappointing, but husband liked his food(I can't remember what he got).

I went around 2:30pm on a Wednesday, so it was pretty empty and I had service all to myself! The…read moreserver, Mackenzie, was quick, responsive, and very helpful for this first timer. The place had soft to moderate sound, even with all of the TVs nearby. It was clean and I can tell they were waiting for the evening rush. The Signature calzones are a must try! I had the All meat one and outside of the outside breading seeming a little overdone, the insides were cooked to perfection. I wish I asked to take some marinara sauce to-go because it was that good. Next time I'm in Lubbock, I'll be back.

So- we have gone to Parry's several times, but never on a "busy night."…read moreThis was the first time our food was definitely less than par. I ordered the Chicken Caesar Wrap with no cheese and a side salad (no cheese)-- as usual. Unfortunately, both came out with cheese . My husband got the pepperoni pizza (as usual), and there was maybe 2 pepperonis on each piece. It was a very strange experience in comparison to our other trips. It was my husband's Father's Day meal, so he was nice about the lack of meat and just went on. I tried to get our waitress over, but the place was a madhouse and she seemed swamped (we did not see her much at all). Overall, disappointing- but hopefully the next time will be less busy and more attention will be paid to the tickets.

Literally the only place in Lubbock I can trust to be consistent and always yummy. I'd usually…read moregatekeep my favorite waitress, but brinliegh deserves all the recognition possible. She is an absolutely amazing server, and makes everyone feel welcome. She knows the menu front and back and always has the best smile and attitude. No matter what!! She's the one that introduced me to my new favorite dish: dirty bird, but swap the rice for the Alfredo! I tried to take a photo of it but it was so good I only remembered halfway through. It's amazing. I wish I could give more than five stars

Went visiting some family down to LBK and decided to give this place a try. It was a group of 5 so…read morewe all got different plates. I personally got the 2 choice basket which I really did enjoy. The shrimp and chicken are really good and also the shrimp basket was also good. The beading in the food was perfect and had a great taste. I asked to try the pasta and to my tasting it was just not so good as we thought it would be. So I thought there thing is the fried food, it's a great place to grab a cold beer and enjoy a game. The service here was actually good and very attentive to our table. The manager was pretty cool too.

The tea was soured, didn't have any soup. Their "patty melts" are…read moreOn texas toast instead of rye bread. We waited a long time before anyone even came to take our order. They weren't even friendly, could care less about having your business. Wouldn't give any gravy for our order. We ended up just leaving. Won't be back.

Prices aren't correct on the menu, the serving size is extremely small for the prices fries were…read moresoggy, just not a good experience. We orders the philly cheesesteak with Fries and the Texas fat boy burrito. Won't be going back.

Fast reliable and definitely inside the franchise rules. You can never go wrong with sonicread more

Ordered two supersonic breakfast burritos to eat for breakfast the following few days. I opened up…read moreone tonight to add some salsa. Pathetic! No tomatoes! No onions! No sign of potatoes an I'm uncertain there is any cheese! You keep increasing prices and sucking more and more while begging me for tips. I'll just make my own burritos from now on. You can't handle it? I can handle it. Also, bring back half priced drinks. $4.00 for a 44oz Diet Coke is still $2 and I can cross the street and get one that isn't 90% ice even after I asked for low ice. You guys have become horrible. I'm about to quit Sonic.

We had an incredible evening at Las Brisas. My sister and I split the 10oz filet with the truffle…read moremashed potatoes and asparagus. The filet melted in our mouth and the flavor of the potatoes was some of my favorite. We topped the night off with the skillet apple pie & I have no words. We are not an apple pie family, but it was absolutely delicious. The ambiance in this restaurant never fails nor does the service. Tonight we had Collin as our server & he was extremely attentive, informative, and friendly!

Last week we were in here for our anniversary (it was belated from October) and tonight we came…read moreback for my birthday. The highlight? Our waiter- Collin! Both times he was great. As for food... we have been coming here for YEARS, and the consistency in dishes/drinks is not there. It makes me extremely sad, especially when we pay well over $200 each visit. For example- I always get the Chilean Sea Bass- many times it's lightly seared, leaving the fish delicate in tenderness and flavor. Tonight it was like Furr's Cafeteria . It was heavy with oil and the outside was extremely crispy, like a deep fried filet- so discouraging. As for dessert, I was offered a "complimentary" one for my birthday, but was still charged $12.00 for it. I didn't say anything... but really??? I had this same dessert last week, and this week the pretzel crusted bottom was far too buttery and over-powering-- so not only did the "complimentary" birthday dessert cost, it also was not finished. Finally, the evening started with drinks- my choice, an espresso martini. At the bar, the lady asked if I wanted "creamy and sweet" and I said "neither"-- what she gave me was AMAZING! She said if I reordered at the table later to say the same to our waiter, with my name. I did, and ... yikes- not even close to the same flavor. Overall, we love coming here for the atmosphere and waitstaff, but the consistency in quality of food keeps regressing. It truly makes me sad.