We did the dipped cheesecake - the "almond joy" dip which was awesome- they technically don't…read moreoffer Almond joy any more but she pulled it off! The cheesecake dip was awesome! The cones are all amazing with crazy concoctions - and all the flavors are Blue Bell- which is delish, but we wanted to try something diff . Great little spot with a nice sitting area in the back!

First time customers. My son recommended this place and it did not disappoint. I had the ice cream…read morenachos and they were great - you get a crunch in every bite without battling a drippy cone. I ordered the caramel brownie ice cream with caramel syrup, brownie bites, and whipped cream. It was almost too much for me to eat. My husband loved his cake batter ice cream cup. He said it reminds him of homemade ice cream. The inside area was nice and clean. The employees were friendly and helpful in making our selections. They built a covered patio in the back with picnic benches that is clean and well maintained. We will definitely be back.

Ordered three different items. The lady taking my order, Hannah, then repeated back to me one order…read moreonly. Which was completely wrong. When I gave her my entire order again she instantly got a rude attitude with me. At the window I was overcharged and had to ask for a receipt. She then snapped at me and said "I'm trying to fix this if you'll stop interrupting me"!! She was awfully rude and unprofessional. I called today and she claims to be the manager and she refused to give me her supervisors number but I did find it online. Now I know why J's Creamery always has a line and this place doesn't.

Such a cute little place to take the whole family! Great for kids, and the outdoor space is fun for…read morepets too- perfect for everyone. There's many kinds and options of custard so there's something for everyone. Our service is always so quick and the workers are always positive and kind. I love this place!

Such a great spot for an afternoon treat. Great selection of ice cream, with a nice visual menu…read more Super fast service and friendly staff. Great covered walk up patio with some nice benches to relax and enjoy your ice cream. Will definitely be back next time I'm in Lubbock!

Great service great treats! Customer service out the roof and even if the line is backed up the…read morecustomer service makes up for it!

It was my first time going to this Menchie's and it was THE worst service I've ever experienced…read more The frozen yogurt was good but the two young girls "working" the counter going back and forth from the back to the counter gave the worst attitude and then proceeded to ask for a tip. It was dirty, some of the machines were empty. I will not be visiting again as I'm really disappointed.

This place is FILTHY! No matter the time of day or night, it's disgustingly dirty. Food on the…read morefloor, unclean tables and chairs. I'm done. It's not a one-off. It's the culture here. Too bad.

I decided to try the new Nacho Burger - it tasted pretty good! Although, next time, I probably…read morewon't let them put the corn chips on the burger. This location of Braum's is fairly busy, but the tables all seemed to be clean despite not seeing an employee check on the dining area. The order took a little while, but it was hot and correct. For a quick lunch, I'll probably visit this Braum's again.

Best Banana Split ever! They have something similar to a blizzard which is better than DQ and…read moretheir Hamburgers are really good too!!!

Fun place to go. Great ice cream shop and can handle a small group. Have been there several times…read moreand always great

Great ice cream place! I love the old astetic and with there were more places with the old dinner…read moreastetic! The ice-cream is great and the staff is very nice and helpful! This place is alergy friendly as far as cross contamination goes which is great! The only thing I would say is I wish they had more food options but it is an ice cream shop so any food is a plus!

Came in for a cookie. There was already a long line with only one person working on a Saturday,…read morewhich was fine. The lady in front of me finally goes, she gets an ice cream and tells the worker she also ordered a cake. The employee tells the lady she's early so it's not ready. At this point I am the only one left in line, and the only thing I want is a cookie from the display. So instead of helping me and getting me out the door, she tells me to wait 10-15 minutes while she decorates the cake. I had already been in there for 10 minutes, I was the last person in line. The lady was early for the cake, why punish me and make me wait for her cake to be decorated, it made no sense. Ended up just leaving.

had hair in my icecream. definitely would recommend making sure they wear hair nets. This place…read moreneeds an inspection ASAP.

First time here, service was great. Got the standard double with bacon and swapped the sliced…read moreonions for grilled onions. Super tasty. Fries were fresh and crisp and the smoky fry sauce delicious! Only downside was there were several dirty tables in the restaurant so if you were dining in, hit or miss for finding a clean table.

Went here with my dad. i'm fifteen, old enough to order myself so obviously i did. i ordered a…read moresmall vanilla custard with reese's in it. not hard right. when i got it it was small and vanilla, but no reese's. kindly asked for them to add some and the lady working rolled her eyes at me. fine whatever its not that big of a deal. go it back and i swear she swept whatever few atoms of reese's was on the counter in an mixed it up. asked again and she told me that there was some in there and id have to pay for extra. oh hell no. my dad started asking her kindly she told him the same thing. he started to raise his voice at her and FINALLY after a solid 5 minutes of talking with her and asking for the manager (which she never went to get) she put more in there. still not enough. threw it away on the way out and went to js creamery. usually so good but service is always some depressed high school kid who has nothing better to do than make our time there he'll. don't go.

My faith has been restored!!! I had a bad experience with my ice cream order in a cold stone creamy…read morein Amarillo, Tx. I was feeling that the quality of cold stone creamy was going down hill. I deciding to try another location and I was not disappointed! DJ at the location on University avenue in Lubbock, Tx is the man!! This guy takes pride in his work! I requested a Chocolate Devotion and I got a splendid desert worthy of the name! Every bite had brownies, fudge, chocolate chips and pecan (yup, I had pecans added)! I watched the masterpiece being made and was not disappointed. I highly recommend visiting this place and indulging your sweet tooth! Thank you, DJ and a special thanks to your supervisor!

Why bother to sign up for rewards, have a $5 off coupon, and even have it pulled up on your phone…read moreonly to be told it's not showing up on there end? No bother to go the extra step or admit it's a problem on their end. Poor customer service!!

Service was horrible!!!! Neha who waited on us was not…read morefriendly and seem bother by helping us. I was trying to use my Reward form my birthday scoop Rewards, I got the email For it but when I signed in the app not where to be found, Neha was just standing there. She tried telling me I need to enroll when I'm already enrolled an why would I have gotten an email today for it, I will not be back, this service was disappointing from her. I don't recommend coming to this location. Then I pull up the reviews and rating and that sure explains it!!!! If I could give a zero I would

I swear, this place has seriously gone downhill. Every time I attempt to get a little ice cream fix…read morethey are out of so much. The service is marginal. They all seem like they are there for a paycheck. Half the time it seems like they are new and have no idea what is going on. The last few times I've tried to use the drive through I've ended up just leaving. After this last time pretty sure I've just given up on the place