Yep. Definitely a great find. We will be back. Employees super nice and let us try a few…read moredifferent ones. Got the red velvet and wife got salted caramel. Both so good !!! I wanted to try the Valentine's Day special but afraid it would put me in a diabetic coma Go visit. Has an outdoor seating area

3.5 stars They serve…read moreBlue Bell which is a HUGE plus. However, because of the name I thought it was homemade rolled ice cream. That's my fault. The service was friendly and prompt. They offer samples which is nice because I've seen flavors in the grocery store but hadn't tried them. Realizing it was store ice cream was a little of a letdown, especially when we got the bill. We got three single scoop cones with one topping each and our total was $23 without the tip. If they had an experience type of environment that price would be worth it but there is no indoor seating. When we went it was about 95 degrees so sitting outside wasn't an option. I wish they had a cute set up inside, some seating inside. Then it would be a whole experience and the price tag would be worth it. They do have lots of wild ice cream towers but they started at around $13 so that could have gotten pricey. This has great potential but needs to bulk up the overall experience. I'd love a fun place to take visiting friends but this isn't it.

Great ice cream! Just a little expensive but worth it. Would definitely recommend the dirt and…read moreworms concrete!

Such a great spot for an afternoon treat. Great selection of ice cream, with a nice visual menu…read more Super fast service and friendly staff. Great covered walk up patio with some nice benches to relax and enjoy your ice cream. Will definitely be back next time I'm in Lubbock!

It was my first time going to this Menchie's and it was THE worst service I've ever experienced…read more The frozen yogurt was good but the two young girls "working" the counter going back and forth from the back to the counter gave the worst attitude and then proceeded to ask for a tip. It was dirty, some of the machines were empty. I will not be visiting again as I'm really disappointed.

This place is FILTHY! No matter the time of day or night, it's disgustingly dirty. Food on the…read morefloor, unclean tables and chairs. I'm done. It's not a one-off. It's the culture here. Too bad.

Great ice cream place! I love the old astetic and with there were more places with the old dinner…read moreastetic! The ice-cream is great and the staff is very nice and helpful! This place is alergy friendly as far as cross contamination goes which is great! The only thing I would say is I wish they had more food options but it is an ice cream shop so any food is a plus!

Holly Hop is 5 stars for ambience, 3 stars for food and 4 stars for service. The ice cream and…read moreshakes are the best items on the menu. Everything else is meh, not bad nor great. However the ambience is worth coming here. Great place for a date, taking an old friend out for a milkshake or to bring the kids.

Service was horrible!!!! Neha who waited on us was not…read morefriendly and seem bother by helping us. I was trying to use my Reward form my birthday scoop Rewards, I got the email For it but when I signed in the app not where to be found, Neha was just standing there. She tried telling me I need to enroll when I'm already enrolled an why would I have gotten an email today for it, I will not be back, this service was disappointing from her. I don't recommend coming to this location. Then I pull up the reviews and rating and that sure explains it!!!! If I could give a zero I would

I swear, this place has seriously gone downhill. Every time I attempt to get a little ice cream fix…read morethey are out of so much. The service is marginal. They all seem like they are there for a paycheck. Half the time it seems like they are new and have no idea what is going on. The last few times I've tried to use the drive through I've ended up just leaving. After this last time pretty sure I've just given up on the place

Came in for a cookie. There was already a long line with only one person working on a Saturday,…read morewhich was fine. The lady in front of me finally goes, she gets an ice cream and tells the worker she also ordered a cake. The employee tells the lady she's early so it's not ready. At this point I am the only one left in line, and the only thing I want is a cookie from the display. So instead of helping me and getting me out the door, she tells me to wait 10-15 minutes while she decorates the cake. I had already been in there for 10 minutes, I was the last person in line. The lady was early for the cake, why punish me and make me wait for her cake to be decorated, it made no sense. Ended up just leaving.

had hair in my icecream. definitely would recommend making sure they wear hair nets. This place…read moreneeds an inspection ASAP.

This store NEVER has anything in stock. I've literally gone six times in a row and they were out of…read morewhat I asked for. Take it off the menu if you don't want to keep it in stock.

First time here, service was great. Got the standard double with bacon and swapped the sliced…read moreonions for grilled onions. Super tasty. Fries were fresh and crisp and the smoky fry sauce delicious! Only downside was there were several dirty tables in the restaurant so if you were dining in, hit or miss for finding a clean table.

Went here with my dad. i'm fifteen, old enough to order myself so obviously i did. i ordered a…read moresmall vanilla custard with reese's in it. not hard right. when i got it it was small and vanilla, but no reese's. kindly asked for them to add some and the lady working rolled her eyes at me. fine whatever its not that big of a deal. go it back and i swear she swept whatever few atoms of reese's was on the counter in an mixed it up. asked again and she told me that there was some in there and id have to pay for extra. oh hell no. my dad started asking her kindly she told him the same thing. he started to raise his voice at her and FINALLY after a solid 5 minutes of talking with her and asking for the manager (which she never went to get) she put more in there. still not enough. threw it away on the way out and went to js creamery. usually so good but service is always some depressed high school kid who has nothing better to do than make our time there he'll. don't go.