Ordered three different items. The lady taking my order, Hannah, then repeated back to me one order…read moreonly. Which was completely wrong. When I gave her my entire order again she instantly got a rude attitude with me. At the window I was overcharged and had to ask for a receipt. She then snapped at me and said "I'm trying to fix this if you'll stop interrupting me"!! She was awfully rude and unprofessional. I called today and she claims to be the manager and she refused to give me her supervisors number but I did find it online. Now I know why J's Creamery always has a line and this place doesn't.

Such a cute little place to take the whole family! Great for kids, and the outdoor space is fun for…read morepets too- perfect for everyone. There's many kinds and options of custard so there's something for everyone. Our service is always so quick and the workers are always positive and kind. I love this place!

Such a great spot for an afternoon treat. Great selection of ice cream, with a nice visual menu…read more Super fast service and friendly staff. Great covered walk up patio with some nice benches to relax and enjoy your ice cream. Will definitely be back next time I'm in Lubbock!

Great service great treats! Customer service out the roof and even if the line is backed up the…read morecustomer service makes up for it!

It was my first time going to this Menchie's and it was THE worst service I've ever experienced…read more The frozen yogurt was good but the two young girls "working" the counter going back and forth from the back to the counter gave the worst attitude and then proceeded to ask for a tip. It was dirty, some of the machines were empty. I will not be visiting again as I'm really disappointed.

This place is FILTHY! No matter the time of day or night, it's disgustingly dirty. Food on the…read morefloor, unclean tables and chairs. I'm done. It's not a one-off. It's the culture here. Too bad.

I decided to try the new Nacho Burger - it tasted pretty good! Although, next time, I probably…read morewon't let them put the corn chips on the burger. This location of Braum's is fairly busy, but the tables all seemed to be clean despite not seeing an employee check on the dining area. The order took a little while, but it was hot and correct. For a quick lunch, I'll probably visit this Braum's again.

Best Banana Split ever! They have something similar to a blizzard which is better than DQ and…read moretheir Hamburgers are really good too!!!

This store NEVER has anything in stock. I've literally gone six times in a row and they were out of…read morewhat I asked for. Take it off the menu if you don't want to keep it in stock.

Just got a bacon cheeseburger , and a chicken strip basket . Reminds me why I don't leave the…read morehouse 25-30 wait the burger had fried jalapeños on it, or I hope that's what it was. Ordered a large tot got 10 unsalted dark tots. Over 30.00 and the order wasn't even correct. How things have changed.

When rating a chain, I think you already know the quality of the food you should be getting. I…read moreconsider service, accuracy, length of time it takes as well as cleanliness with a little more gravity. I've come here at least 5 times so far and am taken care of quickly with great service each time. My order has always been correct when grabbing take out and they guys don't nickel and dime me when it comes to asking for an extra ranch. I genuinely can't think of any constructive improvements that would make my experience any better than it is when I give this place my business. I hope they keep up the good work and look forward to my next visit.

HORRIBLE. SERVICE. Do not ever come here!!!!!! Took 20 minutes to get my drink and I never ended up…read moregetting my food. I would give 0 stars if i

service was extremely nice! frozen yogurt was good because you can't really mess it upread more

This is my favorite frozen yogurt place in town! It's very clean, they offer a variety of toppings,…read morethe flavors change regularly-which gives me a reason to stop in even more often. The staff is really friendly and welcoming, there's even an area for children to play, along with a few board games. Indoor and outdoor seating is available, and it is accessible for those who may need to use a ramp. They offer a rewards program, which I'd recommend joining, especially if you come frequently with family or friends. I believe it's a point per dollar spent, and you'll receive a discount after you spend so much.

I was trying to decide where to eat and chose a McDonald's in Lubbock on 50th near I 27 and was…read moretreated pretty disrespectful around eaigt twenty,I asked for my meal as a dine in and was given my order in a bag,I asked the person why I didn't just get a tray which would limit the cost of buy paper bags that literally become litter and she responded rudely that the were out of trays and that I'd because there were only a few of us customers eating here so I was not only dissatisfied with my experience here but how they were ignoring customers standing waiting to place an order,hopefully by the time and date of this incident these employees get fired 9,28,2025.

This food is so trash never again I did a online order at this location. They done gave me the…read moreworst food ever I should've known better than go to Mc D's I also ordered five buffalo sauces because I love me some buffalo and they forgot it in the bag so then I had to go back to the McDonald's to ask for it. They gave me three and they said if I give you more, I have to charge you like bro I done paid for it on the app. I took a bite out of my chicken, nugget, immediate stomach ache. That thing was mad crunchy for no reason and not a good crunch either like bone crunch never again I literally feel like throwing up not even capping with you. This is not a troll yelp review. This is real life. Do not come to this place unless you want to be sick and have bad experience and bad food. Thank you for reading. bye I would also like a refund if someone can help me with that:)

Came in for a cookie. There was already a long line with only one person working on a Saturday,…read morewhich was fine. The lady in front of me finally goes, she gets an ice cream and tells the worker she also ordered a cake. The employee tells the lady she's early so it's not ready. At this point I am the only one left in line, and the only thing I want is a cookie from the display. So instead of helping me and getting me out the door, she tells me to wait 10-15 minutes while she decorates the cake. I had already been in there for 10 minutes, I was the last person in line. The lady was early for the cake, why punish me and make me wait for her cake to be decorated, it made no sense. Ended up just leaving.

had hair in my icecream. definitely would recommend making sure they wear hair nets. This place…read moreneeds an inspection ASAP.