Wonderful First Visit…read more We had such a wonderful experience on our first visit! While I was creating an account, I happened to use my new last name after celebrating our wedding days prior and Samantha, the manager, overheard and surprised us by gifting us some complimentary macarons that said congrats!. It was such a thoughtful and unexpected gesture, and it really made our first visit feel extra special. The matcha is amazing! The best place to go if you are a matcha drinker. I added boba and lychee for a fun addition. My husband got the mango smoothie with mango boba and it was also very yummy! I'm so glad we stopped in. The macarons were absolutely delicious, and everything about our experience was fantastic. Samantha was so kind and welcoming, and we truly appreciated the hospitality. We will definitely be coming back and recommending this place to others!

We came in for boba after dinner, not realizing they close at 9:00. The girl who was closing was…read morevery rude she threw our straws down, had a clear attitude, and kept giving us rude looks. It made me really uncomfortable. We were out the door by 9:00, so it's not like we were holding them up. If you're going to take orders that close to closing, there's no reason to treat customers like that. Completely unnecessary and unprofessional.

The ambiance of the store is great but unfortunately that's about it…read more... I wish I could've given this store a higher rating because the drinks itself wasn't that bad, the boba however was a bit hard for my liking. This store needs to staff better. There was only one worker and it was clear they were overwhelmed, didn't know how to make certain drinks, and their equipment doesn't even work! Poor worker had to take orders, make drinks, and do the sealing machine (which is supposed to be automatic) BY HAND. Please fix your machines, teach your staff the menu and how to make them, and don't leave one person to man the shop alone

I was truly surprised by how much I enjoyed this place. Not the best place to study due to limited…read moreseating and space but the boba quality was super solid. I got the breakfast in paris or smth like that and it was a good level of sweetness. I think the menu might be a little outdated in prices but menu is huge which a lot of unique drinks. I also got the milk tea to go and was solid drink wise. Would come back! Butterfly tea lemonade was also a hit with my boyfriend.

Huge menu. I got two of the seasonal drinks, one was called Christmas day latte (hot) and another…read moreiced latte. Both were ridiculously too sweet which I should have seen coming. Large drinks but I lowkey got a huge headache after from the sugar. I couldn't finish this. They have lots of large tables with outlets but they are in a lobby that they share with a dance/zumba studio which means it can get pretty loud so many not ideal if you are taking meetings or need a quiet space. Overall maybe I just ordered wrong but not a bad place to get some work done.

The service was nice. The coffee was just ok, but it was cheap, so I might stop in again. They had…read moresome games and stuff. So I bet it's fun to sit there and hang out.

Blue Raspberry Fiesta-perfect blend !! Oreo cream -…read moresatisfaction Great service. She made it exactly as requested.

The service is SO slow. And the last two times we've gone one person in our group didn't get their…read moreorder until every one else was done. We waited and waited. Not worth it. Next time-Bahama Bucks.

Came in before work this morning and was pleasantly surprised! I usually don't trust anywhere else…read morebut Starbucks to do my iced caramel macchiato but y'all pretty much nailed it! It's not as sweet as Starbucks and I like that!

A true sensory explosion delight!!!!! Upon entering , my day was enlivened by the wondrous smell of…read morean eclectic montage of floral, fruity & darker teas!! The space itself is covered with jewel tones canisters of the largest varietals of exquisite teas imaginable!! Followed by a cordial greeting from a glowing young lady behind the counter which additionally introduces me to the menu as well as the opportunity to preface your experience by sniffing each flavor of tea available!!! I chose the coconut pineapple tea, iced & was given the option to sweeten with Stevia, sugar or honey & I also added cream. One sip and it was simply ambrosia of libations!!!!! To add to my insurmountable delight, I discovered they have the capacity to serve tea infused wine!!! I will absolutely be back to indulge in this experience!!!!

Good size coffee shop that has ample workspace to set up a laptop or sit with friends over coffee…read more It was quiet considering the size of the place and I don't recall hearing any music playing even. Service was quick and friendly. Prices were very reasonable (I'm used to San Francisco prices so it's not hard for me to think anything is reasonable.) I had a cold brew that wasn't very strong for being a cold brew and my brother had an iced Cuban that was still a tad too sweet. There were some good looking pastries that we didn't try. Good coffee shop.

I admit that I'm a coffee snob from Washington state and the hubby roasts our own coffee beans…read more It's been quite the challenge finding decent coffee outside of the Pacific North West. That being said, I was pleasantly surprised with the delicious latte breve I ordered at Sugar Browns Coffee. I will definitely visit this shop in the future

Their blended coffee is the best in town!! The baristas are…read morevery friendly and engaging which makes one feel welcomed. I enjoy going there!

the team here is amazing! such great vibes and even better coffee! I always have a nice experience…read morecoming through the line :)

Unfortunately, our experience here was very disappointing. When we walked in, we were not greeted,…read moreand the overall service felt very unprofessional. There appeared to be several young employees working, and the atmosphere felt more like they were there to socialize than provide good customer service. I ordered an elote and was surprised to see yellow cheese added to it without anyone asking if I wanted it. There were also no condiments available, such as salsa or other toppings, which was disappointing. I also ordered tostilocos, and they were not made correctly. They only put cheese, lettuce, and chicharrones on them, leaving out several of the ingredients that you would normally expect in tostilocos. It was very underwhelming and not what I ordered. To make matters worse, when I pointed out that my drink was made incorrectly, the employee went over to her friends and talked about the mistake instead of simply apologizing and fixing it. Throughout our visit, we felt like we were being stared at, which made the experience even more uncomfortable. Overall, the service was extremely unprofessional, and the food was not prepared the way it should have been. Unfortunately, we will not be returning.

I stumbled upon this place after moving to Lubbock from a larger city. I am so happy I found this…read morehidden gem. The prices are 10/10 and the flavors are all very unique and delicious. The customer service is 10/10, very willing to help and answer questions. The splash of color throughout the whole business reminds of the Willy Wonka's chocolate factory and it's giving 80s , happy mood. I only wish this place was closer to my side of town.