I visited this HTeaO, poured a bit of tea in a sample cup, and was greeted with a big hair in it…read more The employees don't wear hairnets and clearly need to. I very politely showed it to an employee, he blankly responded "thank you for telling me", then hung around as nobody checked on the tea. With two other HTeaOs in this small area, just go to one of those.

I love HTeaO so much, the flavors are great and it's so cheap and super easy to grab a drink. They…read moreeven have an app

When I walk into a restaurant and see the bubbler drink dispensers, I get hyped because I know the…read morebeverage is going to crazy. HTeaO made that their entire business. I tell it how I see it. If you like tea and if you like fruit punch. This is a spot for you. I've never stepped foot or gone through an HTeaO drive-thru before but there's a first for everything. A small little shop with mostly drinks but also snacks and other things that 95% of people never buy. The process is simple: pick a cup size and fill it how you please. Have you ever been to a gas station before? It's really not that hard. I do wish they had like combination recommendations on the wall or something because I would HATE to make a combo that tastes like poo-poo, but luckily I survived that. Shoutout my lil tea. RIYL: Drinks? IDK it's flavored tea, what's not to like?

First time coming here, I was told the Tea is fantastic. Fantastic is the word, they have so many…read moreteas to choose from. There are mini cups there so you can try each tea flavor, my favorite is the cherry, wild berry and blueberry. When making my tea, I mixed five different flavors, wild berry, blueberry, watermelon, cherry and lemonade. The place is nice and clean, the employees are very friendly. If you are looking to have some sweet tea that tastes natural and not sugared tea, I would recommend coming here.

Came in before work this morning and was pleasantly surprised! I usually don't trust anywhere else…read morebut Starbucks to do my iced caramel macchiato but y'all pretty much nailed it! It's not as sweet as Starbucks and I like that!

A true sensory explosion delight!!!!! Upon entering , my day was enlivened by the wondrous smell of…read morean eclectic montage of floral, fruity & darker teas!! The space itself is covered with jewel tones canisters of the largest varietals of exquisite teas imaginable!! Followed by a cordial greeting from a glowing young lady behind the counter which additionally introduces me to the menu as well as the opportunity to preface your experience by sniffing each flavor of tea available!!! I chose the coconut pineapple tea, iced & was given the option to sweeten with Stevia, sugar or honey & I also added cream. One sip and it was simply ambrosia of libations!!!!! To add to my insurmountable delight, I discovered they have the capacity to serve tea infused wine!!! I will absolutely be back to indulge in this experience!!!!

Overall Experience Came here with my girlfriend thinking…read morethis would be more of a specialty matcha spot. Overall it was an okay experience, just not what I expected. Drinks and Matcha This place feels more like a Starbucks than a true matcha café. The drinks they advertise are kind of strange, and they do not really highlight matcha. They mostly categorize it as green tea, which I think makes it difficult for people who are really into matcha. I tried the matcha and the café latte. Both were alright. Not the best I have had, but not bad either. Food I had the beef bulgogi burrito for breakfast. It was good, but smaller than what the photos on the menu showed, which felt falsely advertised. Service and Atmosphere Service was great. The girl handling my order was very friendly. Decent sized coffee shop inside a shopping outlet, and there were a lot of families when I went. I would recommend it as a quick stop if you want coffee, but not for someone who is really into matcha.

i would go here for a quick caffeine fix!…read more the green tea latte is pretty good, bitter ish but pretty sweet. i waited for 30 minutes for my drink, but maybe just a rough day wanted to try the mango tiramisu, but was informed that the lady hasn't made it in a while ):

Sooooo fascinating! I'm from out of state and we do not have tea places like this at all!! So of…read morecourse, had to come in and try. It's a very overwhelming experience. There's sooo many options and truly it wasn't what I thought it was. I got a very fruity tea and honestly, it wasn't my thing. I'd be open to trying something else but maybe I ordered the wrong thing. Too sweet for me and didn't really taste like tea. BUT what was exceptional was the service. Staff were extremely friendly and helpful! Make the experience worth it!

Fast friendly service. We ordered and got what we ordered. I would recommend getting your tea hereread more

I was introduced to boba in college...but after leaving Virginia, it was almost impossible to find…read moreunless you visited larger metro areas-like DFW, Houston, and weirdly-Albuquerque had one in their mall. But Lubbock? Not a chance. So, I was absolutely delighted when when Teapioca opened, not only in Lubbock, but by my house! I love having access to boba tea, with the small town feel Lubbock is known for. The owners are almost always on-site and obviously care about product and service. Today, I asked for boba and a half-meaning what normally comes in the drink, plus about half a scoop more, vs. a whole. The employee had to think about it-but was determined to accommodate, even after I said if it was too hard, not to worry. Then, the owner happened to pass and mentioned that Crumbl had just brought them free cookies and she wanted to pay it forward, so she called it the "manager's special" and deducted it. There's nothing better than a business that really cares! That's why I'm a loyal customer. Thank you, Teapioca! LBK loves you!

We came in for boba after dinner, not realizing they close at 9:00. The girl who was closing was…read morevery rude she threw our straws down, had a clear attitude, and kept giving us rude looks. It made me really uncomfortable. We were out the door by 9:00, so it's not like we were holding them up. If you're going to take orders that close to closing, there's no reason to treat customers like that. Completely unnecessary and unprofessional.

Really great drinks and ice cream. Service is always good. The interior is nice but it gets packed…read moresometimes as it's next to the hospital and university. Parking is a struggle sometimes but other than that everything else is amazing.

The ambiance of the store is great but unfortunately that's about it…read more... I wish I could've given this store a higher rating because the drinks itself wasn't that bad, the boba however was a bit hard for my liking. This store needs to staff better. There was only one worker and it was clear they were overwhelmed, didn't know how to make certain drinks, and their equipment doesn't even work! Poor worker had to take orders, make drinks, and do the sealing machine (which is supposed to be automatic) BY HAND. Please fix your machines, teach your staff the menu and how to make them, and don't leave one person to man the shop alone

Complementary beverage and protein smoothie that can be established at great service, along with…read morefoundational skills a crew that pump the hearts and conquer as of intuition and wisdom of ambience of gratefulness and gratitude.

Service was nice, friendly, and quick to make the drink. I ordered an iced matcha latte which…read moreperhaps isn't their normal drink. Even with no syrup or sweeteners it was too sweet and tasted like a cupcake. I don't recommend getting matcha unless this is your vibe.