Love, love, love Tea2Go... the drinks are wonderful and refreshing! The location on Quaker is the best in Lubbock-- their staff is always ready to please and they are the sweetest! The staff on Milwaukee is less accommodating/friendly, but the tea is still great. read more

Tea2go - Corporate Location - Superman on the left and a Bahama Mama on the right - Tea Rooms Near Me - Lubbock, Texas

Amazing place the employees are amazing all of them are so helpful and useful if you need something or have a question. It's always so clean and nice inside. Great environment... I'm just going to say when I pay as much as we pay daily for drinks and sometimes 2-3X a day. So to get something that is nasty or not what you ordered and your afraid to take it back due to being talked about is sad. But to take it back 2 or 3X is crazy and still not right. And give people there points it's not hard to ask them if they have a rewards and to put it in... or if they ask then give it to them.... don't be rude and hire more people from the town the stores in. Besides this the girls in Levelland Abby Brenda Melissa are so sweet and so amazing and thoughtful and so caring read more

Our friend took us to this place when we were on vacations and Omg! I love the Christmas morning hot tea, definitely my favorite tea. I wish it was a closest location to home. read more

LOVED IT !!!! Will be going back soon! Great costumer service! Nice employees! Great character from everyone there! Drinks are so good !!

50th street location... After 20 min wait in line (3 cars) this is the Jurassic I was handed. It tastes like it looks ... horrible! Where did Hunter go?? This location is not any good any more. read more

Tea2go - Corporate Location - a drink in a plastic cup - Tea Rooms Near Me - Lubbock, Texas

Overall not impressed. Some of the tea that was on display in glass jars were full of mold. Not like little speaks of mold, the entire jar was engulfed in mold. I know they don't sell this but still looks bad to customers. There was also bags of ice laying on the floor. The two teas I got.. don't taste good. But that's not the employees fault. The employees were very nice though! read more

Love this location! Sometimes I feel bad when I pull up first thing in the morning and order a ton.. The staff inside seems to be waking up as I am... But they still serve me correctly and quickly. read more

I'm all for kids working. I believe that it instills an early work ethic and keeps them busy during summer. HOWEVER don't hire a bunch of kids and let them run free in your business. I sat in the drive through ordered one drink and watched 4 young kids goofing around instead of doing their jobs. Who ever owns this shop needs to reel in the kids and make this run smoothly or don't. I honestly just want my tea under 15 minutes..... GET IT TOGETHER. read more

Tea2Go is THE place for tea. With their wide, excellent, selection and amazing staff there is no place in North Texas that compares!

My family and I love this place in Abilene TX. We went to starting in June 2019 and go every time we are in Abilene. My daughter wants one to open in San Angelo Tx now. I have tried about 6 of the energy drinks and have loved them all. my daughter always gets the sweet tea and the other loves the Georgia Peach Tea made from dried leaves. read more

I would have normally have posted a glowing review but due to my experience today and what I was told I am giving the lowest score I can. I have been told in the past that I can only go light ice on the Superman energy drink and I understand that, but I normally order my unsweetened mint tea with no ice. I have never had a problem with this I was given it that way today but I had to argue to get it that way. If it wasn't an item made as a batch as opposed to individually I wouldn't have a problem with this. In addition there was no signage stating that they had a change to this policy. read more

I don't know who hired the employees here, but they provided hands down the worst service I've ever had in my life. The "manager" is some super snooty girl who does not know what mate is and who was just flat out rude to me when I recommended that she try some. She actually said "I manage a tea store, I'm not going to go and try other teas". Apparently in her mind it is a bad thing to work at a tea shop and actually be knowledgeable about different types of teas. She also tried to foist off some diet teas on me, and as someone who can only purchase clothing from the European and Asian clothing stores as American stores do not carry sizes small enough to fit me, I found her comment to be flat out boorish As far as the actual teas themselves are concerned, the sample of Crisp Apple Strudel they had is quite good, but the pomegranate tea I ordered was ruined by the other boy who was working there today. He filled the cup with ice all the way, poured the tea, then filled it with even more ice. He was extremely rude when I said he did not have to fill it with so much ice and he said "That's how I was trained". The tea is so watered down it literally tastes like sugar water. It is very clear that the current staff does not care about providing quality products to their customers and would rather opt out for the fast and easy way of doing things. He didn't even offer to remake my drink despite my blatant dissatisfaction. I am never going back to this shop. read more

Ordered a unsweet watermelon tea for my 4 year old and 2 days later went to get another ane tge woman informs me they discontinued watermelon months ago but they have watermelon spark and thats probably what they gave my son!!!!!! You dont give a child spark. If you dont know that you shouldnt work here read more

Love that they have great unsweet options and you can sample before you select. Good prices as well. My favorites are the Maui coconut and the mint. Haven't tried any of the ones that they will brew for you. read more

Amazing selection of teas and the staff walked me right through the process of brewing my loose leaf tea at home! Numerous, high quality tea brewers to choose from so that now I can brew several cups at once. Addicted to the Madagascar Can't wait to come back and try their Tea2Go energy drink, three of the four customers in the store ordered them along with a tea read more

Ive never been here before but I pulled up to the drive through ask the lady what they had that was keto friendly and low and behold she rambled off a list a mile long. I got the coconut tea unsweetened and it is amazing! I wouldn't have thought to make tea out of coconuts but this is amazing! read more

I wanted to give them a chance to improve their quality and consistency. They did not. I wrote to management months ago and explained that I cannot get the same quality product from location to location. I did not receive a response and it apparently fell on deaf ears. They do not follow the same recipe and the worse two locations include 50th street and the "new" one on 82nd. The best with consistent quality is the one located on Quaker and 106th. However, due to the lack of communication with my direct email message, I won't be visiting any location. read more

I had always bought water at Pure Water. I got my jugs refilled at Tea to Go since they bought out Pure Water. I don't know if they are not filtering or what but the water tastes like Lubbock tap water read more

This Tea2Go made my Mom wait for her to check out! There were 5 people behind the counter and they all ignored us! My poor mom had to pay $1.09 for a cup of ice! I would not recommend this place! I would rate it a 2 out of 5 stars and that's a generous rating. read more

Came through the drive through for the first time his morning. Tea was great but the customer service was meh. I see from other reviews that this is an ongoing problem. Will try again but you guys could learn a lot from H tea O. read more

This place is the worst. I go because it's the closest to my house but no more. I and got like 3 teas and wanted a baby yoda shirt. She told me they were in a pile and dint wanna look at that moment. For me to come back the next day. I was working out of town so I couldn't. My thing is if you have to sell and can. Why say no to the money? That is why you operate a business to make money. They are never very nice here and since all this stuff going on they have become worse. Definitely gonna try a different tea place even if out of range. I pay for the product and the customer service. read more

I was a Pure Water tea person so I wasn't excited about the switch but the tea's are good. Not a fan of the plastic cups due to the amount they sweat and sadly I had a gift card from Pure Water that I was told they wouldn't accept so I'm left hanging with money on a card I can't use. read more

Best quality tea in town! So many different options and the staff was really knowledgeable. It has a great sitting area to get work done or meet up with friends. read more

I have been going here for almost two years to get my favorite drink with boba in it. The last 6 months, the boba has not been nearly as sweet as it was before. Every time I go it just gets less and less sweet, and it's basically like chewing on nothing. read more

My boyfriend usually picks up something for my coworkers & I after his shift. We usually get wonderful customer service & I've never had an issue except for the time a employee charged me twice for a single drink. Today, we recieved absolutely horrible customer service from the woman at drive thru. The drinks weren't made right & to top it all off she put way too much ice & I only got three sips of my drink. I love this place & I work in food service as well, it hurts me to know there's people still being spiteful despite everything going on right now. Please hire nicer people. read more

Love this place. Fresh and upbeat with amazing fresh tea! I have even started purchasing the dry loose leaf tea. My only knock is the kids working there. They are not friendliest or very knowledgeable about the loose leaf tea. Hopefully the owner can do some more training before letting these kids out on their own. read more

Was just in there and witnessed the manager visit with a very sick lady who told the manager she was sick. She then asked if she would like a sniff of raw ingredients and proceeded to breath all over the container of other ingredients that was put back for future made teas. I'm no health specialists, but very poor management was used by the manager. Pure Tea gets my vote!!! read more

This is for tea to go on Quaker st. The manager needs to go so rude. I went in there telling her I'm not getting my points showed her proof and all she can say is that they must not be sending the number though. Duh that's why I came in. I told her I'm not coming in here no more and all she said was sorry. Not good business. They just don't care so me and all my friends they won't get our money. And that 1 star is only cause they won't let me post unless you give them something. Screw you read more

6 mins for hot tea??!!??? Seriously....?!?!? Plus when I asked for camomile she looked at me like I was crazy..... this is a tea place ? Right? I wish we had a Teavana! read more

Nice people & the tea is always consistently excellent. Easily my favorite tea place.

Lots of great tea choices and great people. Staff willing to help with recommendations. read more

Tea2go - Corporate Location - the front of the building - Tea Rooms Near Me - Lubbock, Texas

Great tea (if made right), okay atmosphere, horrendous customer services. It is apparent they don't care about you and wanting only to socialize amongst themselves. That being said I really like their tea selection. Take someone with you who's done this before because the staff aren't really into helping. The place is and you can even play games like checkers while you wait or drink your tea. read more

Tea is great, service is lacking. Prices for the same exact item are different in each location for the same item of the same size. Watch your orders because you never know what you are going to pay!! read more

Kinda slow... Took them 15 minutes just to take my order... The people in front of me haven't even gotten there order as it hasn't even been started by the girls working. And I just got my tea before those other people's read more

I don't even think they deserve a rating. Ever since they bought out pure water.... I have had nothing but the worst service ever!!!!!! I tried my hardest to over look all of the bad service I have gotten there but my last straw was when I last visited in December when COVID was very ongoing and there was CLEARLY a big red sign on the front door informing customers that face masks were required yet there was a car full of young men of about 7 who were entering and exiting the premises without a mask. The cashier came up to the register with her mask below her chin and left me in the middle of my transaction. The cashier who took over asked me if I was going to carry out my 2 5 gallon jugs myself to which I responded..... no. You can put them on the cart and take them out please. She proceeded to have one of the gentleman.... who was NOT an employee and who did NOT have on a mask carry out my water. I was so appalled by this that I tried calling to speak with a manager only to be told I had to wait till Tuesday. Well.... I will NOT pay for sorry customer service any longer. I had been a customer for many years but that company went way downhill when Tea2go took over. They don't even acknowledge who you are when you give them your phone number and then get rude when you ask a question. So done with this pllace read more

This is my favorite place for tea. The Maui coconut tea is so addicting and refreshing. FYI this location lets u bring in your yeti or whatever cup u want to and fill it up. They also sell gallon jugs of all kinds of tea! They will also teach u about the different teas and how to brew them. And they now have new tea2go off Quaker and 19th with same owners!! Yeah!! read more