Sooo good it takes a little bit but still I would recommend it to any one the filled blue coconut…read moreis really yummy

I always love doing here for a quick shaved ice or bubble tea. The workers are usually fast and…read morefriendly. The line does get long but worth the wait.

Wonderful First Visit…read more We had such a wonderful experience on our first visit! While I was creating an account, I happened to use my new last name after celebrating our wedding days prior and Samantha, the manager, overheard and surprised us by gifting us some complimentary macarons that said congrats!. It was such a thoughtful and unexpected gesture, and it really made our first visit feel extra special. The matcha is amazing! The best place to go if you are a matcha drinker. I added boba and lychee for a fun addition. My husband got the mango smoothie with mango boba and it was also very yummy! I'm so glad we stopped in. The macarons were absolutely delicious, and everything about our experience was fantastic. Samantha was so kind and welcoming, and we truly appreciated the hospitality. We will definitely be coming back and recommending this place to others!

We came in for boba after dinner, not realizing they close at 9:00. The girl who was closing was…read morevery rude she threw our straws down, had a clear attitude, and kept giving us rude looks. It made me really uncomfortable. We were out the door by 9:00, so it's not like we were holding them up. If you're going to take orders that close to closing, there's no reason to treat customers like that. Completely unnecessary and unprofessional.

The ambiance of the store is great but unfortunately that's about it…read more... I wish I could've given this store a higher rating because the drinks itself wasn't that bad, the boba however was a bit hard for my liking. This store needs to staff better. There was only one worker and it was clear they were overwhelmed, didn't know how to make certain drinks, and their equipment doesn't even work! Poor worker had to take orders, make drinks, and do the sealing machine (which is supposed to be automatic) BY HAND. Please fix your machines, teach your staff the menu and how to make them, and don't leave one person to man the shop alone

I was truly surprised by how much I enjoyed this place. Not the best place to study due to limited…read moreseating and space but the boba quality was super solid. I got the breakfast in paris or smth like that and it was a good level of sweetness. I think the menu might be a little outdated in prices but menu is huge which a lot of unique drinks. I also got the milk tea to go and was solid drink wise. Would come back! Butterfly tea lemonade was also a hit with my boyfriend.

Well decorated place that is pretty good for studying other than the fact that they don't have a…read morelot of accessible/ working outlets. The guy was very nice and they are doing a 10% off right now if you follow their social media. I got the earl grey hot with boba and tried the thai tea with boba. The boba itself isn't the best, it's a little hard, but the drinks are standard gong cha quality. The thai tea is a bit too sweet for me but overall I would come back!

Totally messed up my order, and then would not even offer another replacement drink or a refund…read more Bad business

My son loves this place, we tend to get the corn dogs with sugar and the donuts. I've had the…read moredrinks before and they are okay

Loved this place but this is unacceptable and I did talk to the employee and the "manager" but they…read moresaid they didn't see the issue with my drink being low when I have never had this issue for the price I'd expect it to be full. However they didn't seem to care so I will not be going there anymore.

The girl working the register and making drinks today (7/30/26 @ 1:00pm) was AWFUL. Took our order…read more(1 drink) and proceeded to take 3 more orders after ours (no problem) but then made the other drinks before making ours. Seemed like she mixed our drink wrong and when I tried to ask to let her know we were ok with it (so she didn't have to remake it) she rolled her eyes and copped an attitude saying "I haven't even touched her drink yet!" Yeah, no kidding...even though it's the first drink she should've made since we ordered first! Won't be visiting Totally Tea in the mall again. Y'all go grab a drink from basically ANYWHERE else in the food court!

Totally Tea inside the South Plains Mall in Lubbok, TX, has a surprisingly delicious "Pink Drink."…read more My daughters both tried it with boba ($7.49 for a large). The classic milk tea without boba was okay ($5.99 for a large). The staff was not friendly or welcoming at all. For that and the $1.50 price difference between a boba add-in and a boba-less drink, this place simply is A-okay.

As usual, the food and service was excellent. The atmosphere was quiet, which is rare these days...read more

Pho District 1? Yes!…read more One of the only Phô spots I trust in Lubbock. The quality & service is unbeatable, truly tried & true. They're a busy family environment but the individual booths allow for privacy. They don't skimp on meat either when it comes to the pho special so I love that for me.

I'm really surprised to find decent vietnamese food in lubbock texas. I tried the bun bo hue and…read morethe bun thit nuong. The bun bo hue had a decent flavor of lemongrass and surprisingly came with mam ruoc on the side (a particularly unique and... stronger fish sauce essentially bc it's shrimp paste I believe). The bun thit nuong had good char and flavor on the meat and lots of fresh veggies. Service was so so but we went right before the ice storm so.

Alvin was awesome and got us taken care of. Food came out in about 3 minutes and was better than…read moreany pho spot I've had in Lubbock.

Delicious healthy shakes and energy teas. Love the Strawberry Mexican LaRita and the Oatmeal Raisin…read moreprotein Shake. Love the fun friendly atmosphere, shakes, teas, donuts and waffles.

They've got to get some grown-ups in there working. It takes so long for anything to come out and…read moreeach time we've gone this summer something has been wrong or out of stock. Great product and the kids love it--but the service will keep us from going again this summer.