So much easier, faster & better than being herded through AZ MVD. Nice, helpful and knowledgeable.read more

Elizabeth Mardini and her staff are the best! I had a complicated need to replace my CA Salvage…read moreTitle with an AZ Restored Salvage title so that I could enter my car in the prestigious Barrett Jackson classic car auction. Jenny came highly recommended by the folks at Barrett Jackson and she pulled a rabbit out of the hat. I was amazed at how confident and professional the team was. They are not only expert in their own AZ DOT, but also CA DMV and other surrounding states as well. Nice people and real professionals. highly recommended!! Bill Hunt

The service is horrible, they make you wait a long time. And when they serve you, they have an…read moreattitude as if they were angry. I wish I couldn't give it a star

Only came here because I'm on my way to pick up my car from California and i wanted to drive it…read moreback home. But I'm from Coolidge and they're forcefully trying to tell me i need smog when I'm smog except in my county... how are yall part of the ADOT and don't know AZ laws. Waste of time and rude lady. I'll just get it handled at my adot

Everyone was professional and title was effectively transferred. Environment is welcoming.read more

Worst customer service ever!!! said they closed at 3:30 guy said if I got there by then he would…read morehelp ..got there 3:20 they close @4 mind you ... they were helping me out. Then red headed ginger guy literally came out at 3:51 with my paperwork acting like he's bigger and bad or something like he owns the joint ... as I'm on the phone trying to get my documentation so I can go home to my cousin's funeral all I'm doing is updating my travel ID and he says they usually close at 3:30 so there's nothing they can do doesn't say sorry just gives me nasty attitude\ Look shakes his head and walks away... and it's 10 minutes before they closed and they already took all my documentation... all they need was my proof of residence emailed to them which they didn't wanna wait for even though they closed 10 minutes prior .. the guy couldn't even wait nor did he have sympathy for anything what I was going through. I would not recommend anybody coming here and if you do, they will smile in your face, but I can guarantee you they don't truly want to help you out... that was very selfish of them.... If I'm being honest, that guy sat on his phone scrolled on TikTok like he was some sort of help to somebody.... I'm gonna be honest that guy never looked like he helped the soul in his life... he was rude unprofessional.. not courteous whatsoever.. I mean, I'm sure he probably treats his mother the same way I wouldn't be surprised... great way to represent desert title services let alone your self... sure he sleeps good at night knowing he ain't worth a damn sitting on his ass all day... lol if you wanna help somebody help them, don't hide behind the counter and play tough guy fr. You were only acting tough because you were on the clock and that's a fact....

Came back after we were here a few months ago getting things squared away on our new vehicle. This…read moretime I needed help getting some difficult documents I couldn't do online and I'm SO GLAD I came back to this office for help! They were just as wonderful, kind, helpful and patient as last time. I am never going anywhere else for my vehicle needs. Thank you all again so much for all of your help!

I've been using these guys for years. I use to go to the one on Baseline and Gilbert area but this…read moreone is right by my house now. I've been coming here since because everyone is always so helpful and friendly. Katie was awesome this time and really helped me out. In addition, I left my glasses and they actually called me to let me know. I really like how they do their name plates using license plates and then cut up plates for letters in their names. It's really cool. The color scheme inside the office is god awful however, it definitely is a conversation piece and always makes me feel calm... Maybe that's the point. Anyway, I highly recommend any of their locations because I've never had a bad experience so if you need a title, or a license, or whatever, check out Desert title service. 5 stars!!!

Esmeralda was great! Quickly helped me with a smile and helped me with my DL issue…read more I also do titles here..

This MVD stands for "Miraculous Vehicle Department." Who knew it was possible to find an MVD that…read moreis fast and efficient and where every employee is kind, patient, and helpful? This place does it all! I'll be honest, I almost don't want to post this review because I don't want crowds of people discovering this gem of a department, but everyone there also deserves these public compliments. A special gracias to Barbi who helped me out in a tough situation with getting temporary registration for my son's truck. Thank you!!!

I had a very good experience here getting my driver's…read morelicense renewed. The girl at the counter was very friendly and so nice to me. I felt like a customer instead of a number like at the ADOT . I was in and out in less than 10 minutes. The convenience Fee was well worth it. I recommend option instead of wasting your afternoon at the ADOT .

Little surprised by all the negative reviews. I've visited this location over the years for several…read moretitle changes, both my kids getting their DLs and most recently to get my travel DL. I arrived on a Thursday afternoon around 3:30pm, took a number and went to the lady by the camera. She was very sweet, gave me the paper I needed to fill out and took my pic. They called my number before I was even done taking my picture so I walked up to the window. Yajaira was assisting me, got all my documents together and scanned in. Unfortunately there was an error with ADOT accepting the forms and the system was asking to scan a document that was not needed. She said the error sometimes happens and they had to call the MVD to clear it out and it could be 30 min or maybe even the next day, but she would call me and let me know as soon as it was taken care of. I did get a call and VM about an hour later saying all was fixed and I was okay to come back. She said if I was coming back that day or the next to just come to her window. The next day they were calling me again, which I thought was odd since she had left such a detailed VM. I answered and she said "I just wanted you to know you'll need to retake your picture." I thought that was so nice! Who wants to have an unexpected DL pic? I definitely did not anticipate having to retake my photo so appreciated the heads up. I returned Friday afternoon just after 5pm. I walked up to her window and she sent me over to get a new pic. By the time I was done she had everything ready to go. I was in and out in less than 10 min. I appreciated the great service!

Very helpful, respectful and thorough saves a lot of time over the DMV friendly staff very…read moreconvenient

As soon as I pulled my number out it was called. I was in and out within 20 mins and everything I…read morewent there for was taken care of. The fee is a bit much, but to me it was well worth it.

The staff is the best. Very nice and helpful. I'd drive across town to go to them. Kelly and KK are…read morethe best!

People who know what to do, to help you out in the holidays long lines. And be friendlyread more

Came in to chat with one of the travel agents about booking an upcoming cruise. She was nice…read moreenough but wasn't very helpful either details for all cruise lines I was researching. She only works with a couple and those are the ones she promoted over others that may have been a better fit in schedule or budget. Both of which were limited. I ended up not using the agent to book my trip through as I found a much better option on my own doing some online digging.

Car wouldn't start and Joe came out to test the battery and help me out he even offered to help a…read morenearby car who seemed like they needed help. Joe was very friendly and helpful. Ended up needed a tow and waited over an hour and still no one. Bob was nearby and about to end his shift but helped us out right before he ended his day. Bob went above and beyond to make sure we were able to get the help we needed.