I was craving hot pot and this place was close by, so I decided to check it out. The place is busy and service is almost non-existent.
The menu isn't very clear and they don't really explain all the options to you. There is all you can eat, which includes a choice of several soup bases (and some additional ones for an extra fee), and a list of items you can order. But upon looking at the list of items closely, you will notice that beef (and almost all their meats) is not included. If you want sliced beef in hot pot, then you have to order it separately. Instead, the list includes veggies, dumplings and meatballs, and random animal parts.
Also, sauces are not included either. You can pay an extra fee per person to get a tray of sauces. But the table is so small, they take it away (even though they say its unlimited refills). And because service is so bad, it'll be almost impossible to flag someone down to bring you more sauce.
And for the all-you-can-eat, it is timed. You only get 2 hours from the time you get seated. Every 15 mins you don't leave the table after the 2 hours gets you additional charges.
But what really bothered me is that this is not an all-you-can-eat only place. There is the choice to reject the all-you-can-eat and just pay a la carte. But of course, they don't tell you this. Also, there are some other special soup bases that are not listed on the paper but only inside the menu. And they also have special combos that include beef with the soup base. I don't understand why they don't have everything on the paper menu when that is the place where we are marking our orders.
Besides all the hidden items, the quality is ok (hence 2 stars instead of 1). This place seems quite popular and the wait is pretty ridiculous. But they seem to have the wait down to a system. read more