I went here for the Santa Cruz Pokemon Skateboard raffle. The staff was helpful in getting the raffle set up for about 75+ people. They sell their stuff at retail price unlike some other skate shops that mark them up like crazy. We had a good experience buying the boards here. I'll come back for other cool skate gear definitely. read more

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So much stuff, overwhelming but appropriate for this specialty store. Lots to choose from, something for everyone. Store is jam packed, mostly organized but with a little clutter and boxes:"/packaging. I'd say this store is probably for the teens to 30s crowd but also for those who like to dress trendy, skateboarder types and the young at heart. Clothes, shoes, skates, hats, gear. Three friendly employees. read more

Zumiez - Men's Clothing Near Me - Sacramento, California

Brandon was amazing! Me and my mom went last minute Christmas shopping and we told him what we were looking for and pointed us directly to it, with advice! And then he called over another associate to help us look for the size as he welcomed people at the front. She was amazing also did not get her name. (Long brown hair) GORG. Also when we were in the LONG line of holiday shoppers he walked over and high fived my mom and I for shopping. My mom mentioned him to our family friends we saw after shopping! read more

This location has the best staff! Their customer service is top tier! Every time I come in to shop with my daughter they're incredibly helpful and speaking to her like she's a regular shopper. It's one of my favorite stores to go to because of the attentiveness and service they provide. I left the store a few hours ago and it still was on my mind how great they were so I had to leave a review. read more

The staff at this location was very attentive and had great customer service, he provided all the information when purchasing a skateboard. Thank you Ludda and staff for helping us out. read more

I have been on the search for Impala roller blades for months now. My sis gave me a tip that zummiez carried them. I called to make sure the "one pair in stock" was factual. I was advised to order online for pick up. Sarah was extremely helpful and knowledge. When I receive my package I noticed a sweet note attached. It's the little moments of gratitude that are getting us through these days. So thank you. read more

Zumiez - Impala skates - Men's Clothing Near Me - Sacramento, California

This is your average zumiez. What I liked, not a lot of people bugging you constantly. But I didn't like so much, twice as many employees as customers. Employees yelling back and forth at each other across the store. read more

I really like zumies. They have so many cool things especially for teenagers. All the workers are extremely helpful, so much it can be overwhelming a little but I cant really complain. If you need a size they are so quick to help or suggest something different AND if they dont have it they will order it for you, shipping is so fast in my experience I have received my order as soon as the next day. Ordering online can take so much longer when doing it on your own (not thru the store) btw Ruben at the Arden location is super nice and friendly always bubbly and happy to help! read more

FANTASTIC! This worker, Johnny, showed me the greatest the store had to offer not only having the best personality, but aas even able to give amazing recommendations that dove deep into my personal style! GO HERE TO SEE MY BOY JOHNNY BRO IS THAT GUY read more

Have been to the Arden store twice in the last couple months (teenage son is a skateboarder) and both times were helped by Lucah (sp?) who was so great! Super knowledgeable and helpful, and just has an overall great vibe. You can tell he loves what he does as is evident by his great attitude. If you are looking for a great skateboard, helmet or anything skateboard related, this is the place and Lucah is the MAN! read more

My first time at this Zumiez and was immediately greeted with kindness from Lucca he was very helpful and made shopping easy. Jesse at the register was just as helpful. Will be back because there's a great customer service and products. read more

I came in to look for a sweater and a young gentlemen named Luka came up to me to help me find what I was looking for. Super helpful, kind, insightful, and PATIENT. He was patient with all of my needs and details I sought in a sweater. I will absolutely be coming back to shop more here and will recommend this store to anyone looking for a good sweater. Great customer service! Thank you Luka! read more

Zumiez - Sweater I bought! - Men's Clothing Near Me - Sacramento, California

Very helpful and on top of making sure i was finding everything but i was trying on clothes and was walked in on twice by two different employees. There has got to be a better system because that was very invasive and super uncomfortable. read more

I live about 3 hours away from this mall and I had to stop by to get some comfortable clothing before I hung out with some friends around Sacramento. All employees were nice and welcoming. I was helped out by isis to pick out an outfit and she was real helpful, she's definitely a vibe and she gives off such good energy in her work place, loved it. read more

I'm not a big mall shopper - but I have to say I like Zumiez - they are definitely one of the cooler places on the mall. They have great snowboarding clothes and gear and the staff are laid back and friendly - I have never felt pushed by them and have gotten some good help. The prices aren't as low as you might be able to find elsewhere - but when I want something nice for winter sports this is where I head first - for me or my kids. When I want a good deal I go to Big 5. Zumiez has a small collection of boards, shoes, goggles and stuff like that, and also a good set of skateboards, trucks and wheels if that's your thing. If you have teenage kids to buy for and need a special present there is always something there. It's got that NorCal spirit just perfect. read more

We came here to dress one of the models we were preparing for a project. He had to find a "high tech" outfit to be a part of a theme. We found a nice top and shorts that had clean lines and the modern look that we were looking for. I have to say that the moment we walked into the store, someone right away waved at another sales rep to make sure they knew we needed help So as we got deeper into the store, someone already was there to assist us. I was amazed how helpful they were. When we found the outfit we wanted to get, they automatically made a dressing room ready. At the end we ended up buying the outfit. It was an excellent outfit for the event. HIGH TECH all the way! read more

Bummed that I didn't catch the gals name who helped me, but she had long dark hair and was so sweet! Though I didn't find exactly what I was looking for here, she made my Zumiez visit quick and easy. I only gave four stars because they have such a low stock for swimwear! Every other store in the mall had a decent selection, or at least more than Zumiez has. Not to mention, this store is so jammed pack with items, you'd think they'd be more prepared for summer attire. Though it's only April, it's festival season... swimwear is a must! read more

Great store! I enjoy shopping at Zumiez (All Of Them)! Employees are always happy & helpful. I like the music playing & the upbeat mood. Ownership is obviously doing a great job. And there is always a sale going on. Don't have your size? No problem, go on the website to check other stores availability or purchase online. I apologize I didn't ask her name, but the long dark haired girl (Sarah) who has helped me a few times this past week is fantastic! UPDATE: Dropped In 5/18/19 to shop for my daughters birthday. Music was still playing. Store Manager Lucca was greeting customers and going way beyond being helpful. Destiny was fantastic and had a warm, kind personality. I asked who the " long dark haired girl" who had been so terrific on my previous two visits name was and found out her name is Sarah. I ended up buying 3 arms full of clothes, backpacks, socks, etc. Another fantastic time shopping at Zumiez. If you have the same wonderful shopping experiences make sure to compliment and leave a review. I'll be back :) read more

So I'm not a Zumiez shopper for myself since it's not much of my style, but i always go in and get my boyfriend stuff from here for his birthday/holidays etc. To be honest i think this store has the greatest employees in the entire Arden mall. Every time i go in to get something all of them are so friendly and helpful. Everyone at this store is a genuine person and it shows. With COVID going on i went to pick up a few shoes i ordered and they were fast grabbing it at the store for me. They even wrote a dope "Thank You" in graffiti artwork on my printed receipt which really made me dawn on the experiences i always have at Zumiez. I enjoy going to Zumiez more than any other store at the mall because of the employees. Amazing people, they all should get a raise. read more

Shelby was so amazing and attentive. Her professionalism was impeccable. Five stars for this Youngsta!

Jeeezzzze sitting here with my kid and a girl comes in, an employee says "we dont need you today" she says back "**** you didnt call me!" "I did call you ***** you never answer" ... And so on and so forth. I don't mind being edgy and cool working in a small store whatever... you're going to end up like family. But I don't want to hear you talk like that when I go shopping with mine. read more

Zumiez - Winter hats! - Men's Clothing Near Me - Sacramento, California

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Came in today to do last minute shopping for my siblings and had the pleasure of being helped put by an employee by the name of ISAAC. WOW. Best customer service experience I've ever had. He went above and beyond to help me with my shopping and made something that I usually hate to do, actually a fun time. I live in Roseville and came here for a specific item. But now. If I ever need to go to Zumiez again, I will make the drive to Arden. This man deserves a raise, a bonus. Whatever you guys offer your top employees. HE HAS EARNED IT. Thanks for the help Isaac. My siblings will love the heat I got them. read more

Huge shout out to Selena Celeste and the entire Zumiez staff. I appreciate you Selena for taking time and placing an order for sneakers my sister and I were looking for. Your calm patience and humor created an unforgettable experience with the business. We will definitely be stopping by again in the future. Thank you! read more

I had a really good experience here, greeted right when i walked in and this worker i believe named Isis helped me out so much. Super friendly got me exactly what I wanted and just all around a great worker. it seems like she really enjoys her job and doesn't mind being asked questions or for help read more

The Sales Reps at Zumies who are called Ruben and Danny are awesome : friendly, knowledgeable, and very helpful. Especially, Ruben takes sales work at store to another level - read more

Isis brought the positive vibe with the customer service ! She was friendly, up to date with the style coming up, and made me super happy with them having other styles of shoes. She went above and beyond on making sure I had a seat to try out my shoes ! Thank you isis ! You make peoples days with great customer service ! read more

I came here looking for Ragland tees by diamond CO. Every employee was extremely helpful, one even going as far as collecting every size large Ragland in the store. I definitely ended up buy a lot more than I was originally prepared for, but how could I resist with such awesome customer service? Will go back to this location again. Thank you! read more

Zumiez - Men's Clothing Near Me - Sacramento, California

Minus a couple of employees, they need to take a class in customer service. Bad customer service, ESPECIALLY the management. that's why it probably trickles down to the employees. read more

One star for the second visit. 2 stars for the third visit. I've been here 3 times to purchase TOMS and to get rid of my $20 gift card that I've been babysitting for about 4 years. The first time they were closing, so that was my bad. The second time I went to purchase the shoes but they had nothing good in stock! The only two colors they had in my size were black and olive green. The young dude that helped me wasn't very professional nor helpful. Granted I was being indecisive over two colors but he stayed on the top of the ladder (where the shoes were on top of the shelf) and stared me down trying to rush my decision so he could get back to lounging around. Ew. I felt forced to decide so I chose the black Toms. I even looked at some Obey clothing that I've been wanting to purchase but nothing in my size (small). The girl at checkout was nicer but I already had a bad taste in my mouth. She kept saying my gift card wouldn't run and tried to give it back to me. Finally she manually punched in the numbers after a few tries with her scanner. I know your computer is the age of a dinosaur but wouldn't you try to punch in my card numbers before you try giving me back my card? Third visit. I live in San Francisco but originally from Sacramento so I visit my family every so often. About three weeks had passed and I still hadn't touched my Toms. I wasn't happy with my forced purchase. I was already heading home for a day, so I called ahead to see if they had other colors which they only said black and olive green (once again). My sister suggested I try out the olive one. I figured if I didn't like it then I'll let my sister pick out TOMS for herself. I didn't like it. She couldn't even get a black in her size. Apparently, they were out of all the blacks. How inconvenient. I ended up switching out my shoes for an LRG v-neck. This time, customer service was 100x better. But that still didn't make up for the lack of stock. I definitely realized that I have grown up since my time in Sac and this place is mostly for 18 and below. read more

Sully was amazing. He went above and beyond to help me. The store was well stoked and everyone was friendly. Thanks guys we will be back read more

Better selection than some of the other Zumiez as well as an easy to navigate store. Shoes and sales crap up front skate shop in the back, girls clothes on one side, guys on the other. The Cashiers are on the right mid length of the store. Snowboard/mountain gear is towards the back. too many sales folks trying WAY too hard to try and SELL SELL SELL, BRO read more

I rarely purchase items from this location, can this review is based off of the service I receive when I buy an item online and have it shipped to this location (site-to-store is free). And the service is... A-OK. The morning the item arrives, I receive a professional phone call from the store itself that lets me know it's time to come and pick up my order. When I arrive, they take a moment to open the packaging, check that the item is not damaged, provide me with new packaging, and send me on my way. No up-sale B.S., nothing like that. Just quick, friendly service. And that's... A-OK. read more

TEN STARS! I had the best time shopping here. Because of the amazing people who work there, well, specifically Luka and Sarah. These two made my shopping experience one that I will never forget. They were both so friendly, professional, knowledgeable, and even humorous. It was so refreshing. I had a pretty long day, and was super tired and kind of grouchy and it was getting late. I had a sweatshirt I bought online that I needed to exchange. Anyhow, when I explained to Luka, he was like, "no problem, well take care of that right away", but for some reason I couldn't locate the confirmation email. Luka tried to find it too, but we didn't have any luck. I could almost guarantee you, that had I been anywhere else, the salesperson would have given up by then. Seriously! They probably would've given some lame excuse, but not Luka. He was so patient and just kept reminding me that it would be okay, and that we'd figure it out. While I was looking for the email, I had asked Sarah a few questions about a pair of Vans, she immediately went and got them so I could check 'em out, the whole time creating small talk and being so super friendly and so sweet. Between her and Luka they made my trip to the mall bearable, and so much fun. I recently had to go back to Zumiez and Sarah told me it was her last day because she is moving to a different store. I didn't ask, but I really hope she got an amazing promotion. Like store manager or something. And I don't know if Luka is the manager of the Arden store, but I hope so. He definitely should be. Both of them deserve to be recognized for their awesome customer services. I really hope the people higher up the chain read these reviews because it's important to know when someone is really good at their job. These two are really good at their job! If you guys ever see this - thanks, Luka and Sarah, for taking such great care of your customers. Best of luck to both of you! read more

I'll be honest; the female employee that greeted us was, well.. bitchy! We were shopping for sunglasses and had been to a few other stores... It can be tough to find the right pair so it's a must to shop around. We had been to a few other of the skate type establishments in the mall and didn't see anything that stood out here, traditional selection of the standards again; Oakley, Spys I think.. etc. The employee asked what we were looking for on our way out, and then got really snarky when I asked if she knew of any other stores that had sunglasses in the mall... "WELL, we have the best selection." Alright. Sorry I asked. read more

I was searching literally every store for these specific pairs of shoes and they had both! Also the guy that helped me out was super friendly and even helped me get a whole outfit lol. Also the cashier girl was very nice and helpful as well. Great buys there (: read more

Definitely a wider selection than the Zumiez at the Solano mall.... BUT, that means it's jammed packed with stuff! Definitely not the ideal place to bring a stroller when it's busy. All of the employees at this location = approachable and friendly! read more

This review is about the service and employees here at Zumiez. They are so friendly! When my friends and I were walking around the store checking out all the clothes and the boards one of the employees was very friendly and asked us if we needed any help. We kindly replied that we were just browsing which he then asked if we were looking for any specific brand or item such as a board, clothing, or shoes. So nice and willing to help! read more

Went in today because they carry a large supply of sketchy tank and Brixton clothing after walking around for a few minutes I finally stumbled across the items I was looking for but had to dig around and look for my size, after making several attempts to look for certain shirts for about 10 minutes I gave up because I could not find the size (not because they didnt have it but because the shirt I was looking for were scattered all around ), i did find a shirt i was wanting to try on and after making eye contact with one of the associates they looked away, there were two store associates near me never asked if I needed help but that's understandable because they were to busy messing with a skateboard and looking at their cell phones. The only reason I gave two stars instead of one is the young lady at the register was very nice. read more

I came to this Zumiez hoping to find a good deal on a snowboard package so that I could go on a trip with my buddies the upcoming weekend. Unfortunately, the location did not have any boards to my liking, but the asian girl that works there was very helpful. She pulled out a catalog and showed my a bunch of snowboards for my height and weight and then called several other Zumies in the area to see if they had them in stock because I couldn't wait for them to be shipped to the store. Long story short, I ended up going to the Zumies in Citrus Heights and Folsom to get the board along with its package deal bindings and boots. At $300 for quality gear though I wasn't complaining. I was thankful that the staff here was friendly, patient and went above and beyond to make sure that I was able to get my gear in time for my trip. read more

Giving five stars for the absolute great customer service from the store manager Lucca Lucich today in Arden Mall. He took the Time to find the items we needed for our children - truly is a HUGE asset to your store! read more