Love their merchandise and the people. They were helpful when choosing boots for my family. We ended up buying 7 pairs. read more

After five years of getting a free hat cleaning, apparently you have to buy the cleaning product for them to clean the hat now? Idk. It just seemed very off putting and the store manager just seemed very snarky. Western wear is always pricey so expect that but the only saving grace was Alexia. She was the one to clean my hat and it looked perfect. 5 stars Alexia, 1 star for the new "hat cleaning policy". read more

Service was great, I found 2 pairs the fit was perfect. Was in and out within 20 minutes.

I walk in in not such a good mood. Then I am walking into a work clothes store and I'm asked, are you looking for something special I responded yes. Why else would I be here. Looking for shirts. I went and got them. Then to check they demand a name and phone number. I declined. They had to have it. I told her to use hers. She demanded she needed mine. Great shirts, a little pricey but that's fine. I don't see why I have to register to make a purchase. I walked out left the menial 125.00 purchase on the counter. read more

Boot Barn never disappoints. The moment you walk in, that great leather smell hits you, and the selection is even better. Tons of boots, hats, and western wear to choose from, with helpful staff and a well-organized store. Always a solid shopping experience -- I'll definitely be back. read more

Wow this location has a ton of selection and super friendly staff! They have BOGO on their clearance items and they have a pretty great selection lots of shorts, jeans, shirts, women's and men's stuff! And the biggest selection of boots Ive seen.. I bought a pair of boots at the other location in Rancho and saw they were cheaper elsewhere and called this location and was told to just bring em in and they would look at the ad from other place and price adjust my boots! Thank you so much there was nearly a $50 difference so I was super happy that they were able to do that for me and that's when I realized this location is way more spacious and has ton more selection. Thank you to everyone here they are so helpful. read more

Boot Barn - By new boots!! - Shoe Stores Near Me - Sacramento, California

The staff that works there are very rude. I asked can I try some clothes on and then gal told me really rudely I'll see if I can find someone to help you. When there was three of them at the cash register just talking I got the look like I was bothering them at that point I put my stuff back and left. I do not recommend this place. read more

Yeeee haw! Get ready to ride! Horses that is. Boot Barn is filled with everything western related. Clothes, boots, all sorts of gift items, and just lots of giddyup "stuff" The staff is super friendly, and thankfully not over bearing. You're made to feel at home and shop at your leisure. Leisure is what the store is all about. I found them to be fairly pricey, but frankly, they are pretty much the only game so to speak in and around the area when it comes to boots etc. They have a large variety of boots, and it's definitely a fun experience to check out all the different styles. The western attire ranges from those large belt buckle belts, all the way to a variety of plaid and other assorted shirts. If you're not looking for anything for yourself, your family etc., they offer some really cute gift items that are unique, and not easily found another stores within Sacramento. It's definitely worth a stop, and you absolutely will walk out with something that you love. read more

There seem to be slim on staff. It takes awhile to get a dressing room. No one offers assistance while you wander around the isles. I did get some great assistance in the boot department after approaching a gal who was stocking boots. The selection of clothing is vast. I love the style of clothing. It's helpful that they sort the jeans by brands, I was able to find my favorite brand and see all the styles they offered. It's helpful that they sort some of their clothing by outfits. It assisted me in opening my options of things I would have grabbed as a outfit. If you love Western wear, jeans with bling, high quality clothing and boots, this is your store. I look forward to returning for more great fines. read more

I came in, not too long ago very great customer service. Everyone was welcoming, they had a very big variety of boots, very clean. There is always workers asking if I need help or anything, very polite and friendly people. read more

Husband and I usually go to the one in Delta Shores, but since moving to the area we've been coming to this location. The staff here is not the best and don't greet you with the same hospitality as the one in delta shores. Only once has a female been helpful (lucy/lucia), she answered our questions in a friendly matter. A young man name donavavin was short and a little rude when we asked for help. We will probably make the drive to delta shorted moving forward read more

The young woman here were just staring me down and in a full circle group hanging out by the fitting rooms, staring and talking low and I could tell they were talking about me. They began to laugh as I walked out. I felt the stereotype. All the young women there are white and have that racist tinge in them. Very uncomfortable feeling. Won't be coming back. read more

AMAZING STAFF! They have a very wide selection of boots and clothing! very nice and clean place overall!

I really like this location, and it's the closest Boot Barn location to where I live. The parking lot is very big and has plenty of parking. The employees are very helpful, and I was very impressed especially yesterday, because one of the workers (wish I got her name) remembered me and said oh I have your boots ready for you! This was without me even asking; I got them stretched. The boots fit great! Yes their clothing and merchandise is a bit expensive, but it's to be expected with a specialty store. Honestly, the stuff on their sales and clearance racks are decent. I don't really have any complaints. read more

Yes, good boots, good western hats, good belts, good price, good service. Sales girls are always helpful with my choices of color, style, etc. I've been to 4 stores, from Sacto down to Manteca. Always good visits,m. read more

Very nice Boot Barn it is so big and has a ton of boots to choose from. Plenty of staff on hand to help you and answer any questions you may have. Lots of clothing and merchandise to look at and its all so cute! Great store! read more

As I was wandering through the many isles looking for new work boots, an employee named Katie saw that I was lost and offered help right away. She was friendly and very helpful. The cashier was also very nice. 10/10 would recommend shopping here. read more

This is the biggest Boot Barn in Northern California it's a beautiful store with a really great selection!! I got several items tonight and love all of them! The staff was more then helpful! I love this store already!! read more

Boot Barn - Sign for home - Shoe Stores Near Me - Sacramento, California

It's one of my favorite stores of all time it has cute designs that are my style and might be yours ! There comfortable and so worth it . Yes they may be a bit on the pricey side but it's because of the quality! And there customer service is very nice there friendly and help you when ever they can . read more

On May 20 2022 I ordered shoes earlier in the day and website stated they would be ready for pick up by 3pm but never received ready for pick up email. I called and she said they don't have anyone doing to online orders right and so I waisted my 15% coupon. The girl that answered the phone was not helpful and said well if you find them on the floor that you can get them. Horrible customer service. I needed them for a quince same day. She could care less when I told her that. read more

Terrific store and the selection of boot and clothes is awesome! The staff in here is always very nice and helpful. They don't hesitate to see if you need help or have questions about anything. I always seem to find great deals at this location and picked up a great pair of Dan Post boots on serious markdown. This is my new favorite store! read more

I went in on Monday and Hector was amazing he was so helpful !! Love this store they always have great service

What is not to love! Boot barn is so amazing. I absolutely love this store. And what fantastic sales when they have them. Great selection of cowboy boots. Almost a better selection than the Nashville store I went to read more

Very nice customer service. I was not paying attention and ordered something online and accidentally it got sent to this store. They forwarded it to a different store 200 miles away with no questions asked. Thank you! read more

Worst store! Instead of asking if you need help, they stare at you as if you are going to steal something. My husband walk there today to make a payment on his credit card since he has not received his credit card since he opened his account this July. However, they were not able to take his payment because they no longer take payments without credit card apparently now, even though he had the account number w him. I called and made payment online and they said to me that they should have had taking his payment there as long as he was paying in cash, which is what he was doing. We have done it before maybe this staff member didn't feel like doing her job today. read more

I gave this store two opportunities to change my mind about my experience yet each time I've had worse service. The people at this store are not helpful. I had to chase a worker down and even when asking for help the employee looked at me like I had asked her to empty the register. My second experience I waited at the register while two employees finished chitchatting about the weekend. It took several attempts to get attention from them. As much as I love what this store has to offer the people at this location make me never want to come back. read more

Lots of staff working but they are too preoccupied to help. Asked for help and was greeted with a blank face only to be handed over to someone else. Management needs to emphasize customer service. Will give it another try because I've had better experiences. read more

My experience today was not great. Walked in about 5:00ish 1/28/2021. Big heavy set girl with long curly brown hair was rude, and bold about. Oh yes, she saw me walking from the parking lot to the front door, before I put my mask on. I walked in and we had eye contact all the way while I was already good inside the store. She starred at me as if I had no business there. Not a "hello" or "how can I help you." Yet, I noticed that non Asain people who walked in right after were greeted with a hello and she was eager to help them. I got a rude customer service-- yes I'm ASAIN!! In this day and age, when there's so much racism and riots everywhere--you would think that people would be more compassionate. Rethink who keeps your jobs clerks --customers! read more

Staff at this store are super friendly and helpful! Especially Tanya! She goes above and beyond to help you find the right styles for you! Thank you so much Tanya for your help and amazing customer service!! read more

Huge store and great selection!!! Staff is very friendly. Francisco is especially nice and helpful.