Can you get a couple of dresses and the staff was helpful they were able to find everything I needed in the correct sizes so I was really glad Every time I come here, they have a really good selection of dresses although things are a little bit brighter the quality is definitely amazing read more

Horrible. I drove an hour to get some dresses and i got some earrings. The earrings never got to my bag. Came home thy to call the 888 number has no live agents then when you ask for one they hang up. So no earrings and probably no refund. Infuriating read more

I went shopping here to find a dress for my maternity shoot. I ended up buying 3, two green and one black.. But the emerald green I had for my pics was my favorite. ETA: oh yeah! Also the heels I'm wearing in my maternity pic I bought also with the dresses. They had a bow on the back of them and are very cute read more

See all

I visited Windsor on Tuesday, 12/12/23, in the evening time. I was looking around for a beautiful dress since I'd been invited to a college prom with a theme called Enchanted Forest. The associate, Lizzy, was super kind and helpful. She truly went above and beyond. She picked out a few dresses for me to try on. She selected a GORGEOUS emerald green gown, with roses printed on sheer material. It gave "forest queen goddess." I immediately fell in love and purchased it, without any hesitation. I received a lot of compliments. Huge thanks to Lizzy for the help! The only downfall of this visit was that when I checked in on Yelp, the 20% discount wasn't honored. The store supervisor stated that Windsor stopped doing the discount. This page should updated if the discount no longer applies when Yelp members check in. read more

See all

We went to Windsor in Arden Mall today and received the best customer service! We ordered a dress online to get the size and color my daughter wanted but when it came it was not what she expected. The staff helped her try on multiple dresses in all kinds of styles and dresses. The dresses were beautiful and we will continue to bring our business here. read more

The clothes are really cheap and don't fit well. Definitely try it on in a store before buying online!

The lighting in their dressing rooms SUCCCCKS. You might as well try stuff on without a mirror, because you can not see anything. Also, the salesperson, Kathryn, was pretty sassy. She gave my friend a rude remark when she asked what items were included in the sale. Something along the lines of "you see these signs!?". I don't understand how someone could think that insulting customers is an acceptable sales method. read more

I went in 2 days ago on the 9th and a girl that was working registers with redish hair was so rude and had so much attitude would never come back !!! read more

Lyly was so amazing and was able to find a dress with extremely vague information, she was amazing !!! Go visit Lyly

I've been coming here for so long!! I could go on forever about all the different styles they have to choose from. Including the customer service that makes a shopping experience all the more easier Trina & Melissa are very attentive and are so helpful when helping you find just what you need for any given occasion!! read more

This is amazing at the Arden Mall. Super helpful employees. I found my bridesmaid dress and my graduation dress.

Girls helped me pick a great dress for a wedding. Very helpful and very nice and very patient. Thank you for working hard and being very helpful. ....the girls steamed the dress, which I was very happy because I was going straight to a wedding from picking up. read more

Windsor always comes through definitely a good place for last a last minute birthday/date night or girls night, Customer service is such a vibe, I felt like I had my own personal stylist. Windsor is where it's at !! read more

I came into the store today, looking for something to wear to the club and a young lady really went out of her way to help me. She was so kind an considerate! I absolutely love shopping there, i was getting great customer service and much needed support from all of their employees!! read more

Came here on the day of my birthday trying to find an outfit. As soon as I walked in I was greeted by the lady at the register (didn't catch her name) but she was very nice and I told her what I was Looking for and she offered to have her stylist help me find something so I said Yes please! The stylist was super super helpful picking out several dresses, I Actually found a dress I loved and the lady Chandler helped me with my entire outfit!! She helped me pick out a necklace, earrings, clutch, nipple covers, and shoes!! Lol so helpful! I haven't worn a dress since prom so for my 28th I wanted to switch it up! Very very satisfied with my trip here and will be returning! Got so many compliments on my dress! read more

Windsor - Accessories Near Me - Sacramento, California

See all

I went into Windsor looking for a dress for a friends graduation. I was helped by a very nice girl! I got to the cash register to pay for my dress and was asked if I was using credit, debit or cash. I said credit. I was asked for ID in turn I replied since when did you guys require ID? I give her (Katrina) the ID and Credit card and she says In a very nasty tone Since there has been so much credit card fraud. She puts my dress in the bag and I tell her well this is my credit card and I wouldn't do that. She throws the bag at me and CALLS ME A BITCH! I got upset and words were exchanged. She called security on me and I was made to write a report about it. And I will be following Spoke Danyele ( spell check) and she formally apologized... Also sent me a gift card! Thanks Windsor... read more

The girls who work at this location are so friendly! One of the managers named Evelyn was so friendly and even helped me accessorize with the dress I was buying for date night. I will definitely be coming back to this location! read more

The manager Donyale was really nice. I didn't like the service I received the last time I was there and she reached out to me and solved my problem. The woman who also helped me when I went back into the store I believe Donyale said he name was Katrina was really friendly and apologized and said she hoped I come back and shop with them. Because of these two women I will be returning to Windsor very soon. Thank you!!! read more

Came here today just looking for some cute dresses to wear on special occasions coming up, the girls here are so stuck up and rude. I had to ask one of the girls at least four different times to help me get a dress down because she kept walking off talking to and laughing with another coworker after saying she'd help me, then the final time I asked her for some help she got an attitude and said she was going to find the pole to get the dress down and went and said some shit to her coworker and they both looked over at me, so talking shit I guess? I like the clothes here, great quality for a decent price, but these girls need to get their heads out their asses because they are really nothing special. read more

Went here to find a white dress and saw one online that was perfect! When I got to the store I was so happy they had one, however, there was a tiny pen mark on the dress. So I asked the ladies there if they had any more in that size and they tried to locate the other one but couldn't find it. Then, one of the ladies uses a stain remover wipe to try and get the pen out without telling me and it ended up making two larger discolorations. They told me after taking it home and washing it, it would be fine, so I trusted them, but it's still pretty noticable. I really appreciate how they tried really hard to find the other dress but I wish they would've informed me about the stain remover because it would have come out without making huge stains if they just used some rubbing alcohol. So I guess I'm just sad that the dress is still discolored and it was final sale because it was damaged and I guess that's my fault for taking the risk. I think the ladies here are really nice and I know they meant well trying to get the stain out! read more

Was not customer serviced at all. A few of the customers were mixed up about where the line was and the associate Melissa was very rude to them and myself. I did not appreciate the attitude during my checkout. read more

Despite my hit or miss experiences here. When it comes to special events there are limited options. Bought a dress here (Arden store) last week, and noticed a flaw after I purchased it and brought it home already. This dress was not returnable, but after explaining the situation, and my prior experiences, Celina, the store manager, offered to let me return the dress this time. As a customer, who wouldn't return unless I had no other options, this gesture goes a long way. She was very nice and understanding, and didn't make me feel like she was doing ME the favor. She made me feel like on behalf of the company, she was trying to make past experiences right, in addition to settling the dress situation. Celina also asked me about my previous experiences, that way she can focus on what to work on for her store. Because of Celina, Windsor will continue to have my business. read more

Worst service by the store manager, she was as rudely as matter of factly as anyone could be! An annoyed employee that doesn't want to help out is the worst when your being helped by someone. New experience and new customer with this company. The entire time I was in the stor she seemly had an attitude.. finally asked her why she seemed so annoyed.. she answered oh my stomach hurts. Wow, didn't want to be around customers.. I guess? Thought it was me and my transaction. Glad I asked, because I thought that, I was causing her the attitude w my purchase and questions I had asked about! If you want to feel like your too much trouble and not important enough to shop in this Particular Windsor Store, shop at Arden Fair. Sacramento, California Some ppl shouldn't be in customer service or become a store manager, if they get away with their bad attitude and misbehavior towards customers!! I'll never go into this establishment again! Felt like it was too much for this person to give customers service! read more

The clothes here are wonderful and so are the staffs especially, Andrea. She has helped me out every time I come in to buy a dress for an upcoming event. She's a diligent worker that makes a shopper like myself want to come back. read more

I absolutely love this place!! The clothing is very office chic but can turn around and find something for a party or event! I had purchased a body suit but unfortunately when I went to put it on the strap broke. The next day I went to exchange it and the manager was AMAZING! She even helped me pick out a super cute outfit for work that I can't wait to wear! I will definitely be back! Thank you to the staff there I appreciate you!! read more

OHH MYY GODD talk about bitchy RUDE employees. I always shop here. I live in Stockton an hour away and this place is a bit pricey but I always come here and shop. After today I'm NEVER coming back. I needed a plain black skirt and I tried looking for it myself and couldn't find it so I asked an associate and I even waited until she was done with her errand before I asked . This is how the conversation went Me: Excuse me The associate looks at me up and down with a very cold stare and says nothing Me: Do you guys have plain black skirts? The associate looks at me with a cold stare again And then the tone she answered me was as if I said something really stupid Associate: umm duh yeah we do... Me: oh okay.. where? Associate: "smirks in such a bitchy way* they're all over the store. (Mind you they have a small store I can walk around the whole thing in 2 minutes) Me: oh okay is there any way you can help me find it or tell me where it might be I can't find them? Associate: no. I literally just told you they're all over the store. Then the associate just goes back to what she was doing and ignores me as if I disappeared. That's it end of conversation. Are you serious right now?? So I just left the store extremely irritated and embarrassed. I wish I gotten her name but I can identify her face. If you're in a bad mood over something fine stay at home or ask someone to switch shifts with you don't come to work with this shitty attitude. I'm not an entitled customer, all I did was ask her a question, even if she just pointed to the area where she thought the skirts were I would've thanked her for the help or even if she said she didn't know where they were I would've been fine as well. She just flat out refused to help me and basically told me to find them myself then just ignored me. I work in customer service and I'm a hiring manager myself. I don't know how this girl got this job with an attitude like that. This attitude is absolutely unacceptable. I'm taking my money and going elsewhere I'm never stepping foot here again and definitely will tell people not to come here. read more

Cute stuff.. buuuut the customer service is terrible. I asked this girl to get me a XS of a bodysuit that was hanging up on the high rack, and without even checking she tells me no there is no XS that's a medium and walks away. I try get it down myself cuz clearly shes lazy, but I couldn't get if off the hanger, but I was able to see that it was in fact an XS so I go to her again and tell her it is an XS and can she help me get it down, and this chick still tells me it's a medium. Eventually I ask someone else to help me and they ask someone else to help me. It's just ridiculous how long it took for me to try on one thing, and they weren't even busy. Hire someone that's not just there to pick up a check and put in zero work. read more

Beautiful dresses every week!! Wish I could buy them all! I cam here to buy a formal dress. & Usually it's superrrr hard for me to find my size. I fit between S-M BUT my bust size is BIGGER, & I was able to pick up a med that fitted me so well! I can't wait to make another purchase!!!!!!!!! read more

I wish I could give less stars this company has shity handling and shipping practices don't buy here! I've been waiting for well over a week for my purchase in which they promised 2-3 shipping dayS!! Never again!!! read more

Beautiful clothing and jewelry for great prices. I was able to get some really nice jewelry for my wedding. Looked nicer and cost less than Macy's and Nordstrom. Katrina took really good care of me. She was very nice and helped me out with an issue I had. I appreciate her amazing customer service. This store is great and has wonderful attire. I highly recommend. read more

I hate dress shopping but have like 7 weddings to attend this year! I went in and Drea helped me find five dresses that fit well and I totally love! Awesome customer service. read more

Poor customer service I asked one of the workers for a size and I was waiting for half an hour to get a response if they had it in my size. I asked her and she said they couldn't find it. She didn't even come up to me to ask and the line to pay was another thirty minutes. Good clothing store too bad their customer service is really poor. read more

Love the clothes and customer service! Wendy and Stephanie were so helpful with helping me find an outfit with trendy accessories to match

I like coming to this store because the girl named Vanessa always helps me pick my outfits for any occasion. She is the best . Always has a positive attitude and great personality. And she is always looking great in her outfits . Will be shopping here often to have her pick help me . read more

The ladies at Windsor store Arden Mall were GREAT. Thanks to Andrea, Norelia, Natalya, and Ashley . Thanks again ladies for all y'all help . read more

First time here. The clothes are cute but they really need new workers. The girls look at you hella dirty and are not very nice. WENDY was rude. And the girl at the dressing rooms was not friendly either. Not going back. read more

Unfortunately not very welcoming. The associates are not friendly, most just walk past you and do not speak. Kind of awkward.

Worst costumer service I've experienced. When asked for help the girl ignored me twice .

I went to the store at Arden and asked an employee if she knew where the sticky bras were. She was extremely rude I had never met someone in customer service so disrespectful for no reason. Don't know her name but she was wearing a flowered shall and had curly hair and was short. read more

Came in today with my sister to find a dress for my cousins sweet 16 and the associate Deja was PHENOMENAL! She went above and beyond to accommodate my sister and I. She pulled dresses for us and gave great input. We both walked away with dress we are in love with. Deja is the epitome of great customer service! read more