The sales associate, Nathalie was rude, showing attitude when I wanted to refund online purchase. She then mistakenly refunded me $100 less from original invoice until I walked out of the store and found out. She refused to help afterwards until the nice supervisor, Michelle stepped in to correct everything for me. Thanks Michelle. You've shown quality customer service, great attitude and patience. read more

Yesterday , my daughter was looking through the mall for an age appropriate dress- for her 6th grade promotion ! We walked into Francesca's and a lovely young lady named Makayla helped my baby pick a handful of dresses to find the one ! Not only was her service impeccable- the store - the fitting rooms- everything was such a beautiful / fun experience ! These are memories I will have with my baby forever- about shopping for her 6th grade promo dress ! And Makayla - made that experience EVERYTHING !! We found THE DRESS, thanks to her kindness and help! Our first time at Francesca's and we will be back because of this !! Thankyou read more

Francesca's Collections - Dress from Francesca's - Women's Clothing Near Me - Sacramento, California

Beautiful clothes, lovely people and a great atmosphere! I went in and immediately found so much cute stuff.

I loved coming here. It was my first time coming to this store, since I go to the one in Napa, Ca. But this store had more beautiful clothes. The employee was nice. Don't know her name but she had blonde hair. The store had different options. Totally coming back here. read more

I went into the store out of awe towards the dresses in the front. I didn't really expect anything from the store since I was browsing, but Charlene helped me so much while picking clothes. She helped me pick out styles that looked great with each other and o was glad she helped me because I was totally able to get clothes to help with my closet. Thank you Charlene and I hope you see this! read more

I love this clothing store. They're always so welcoming and generous. I came in today and Rachel helped me with what I needed. The store was buy one get 50% off and accessories buy one and get $5. I can say that every time I come to this store, I am welcome with open arms. They never judge me every time I enter, they're willing to help at no cost. It makes me feel like they're my own girlfriends; supportive and honest. I recommend this store whether you're looking for a birthday dress, an evening-dress, vacation clothes or an everyday attire. Francesca's always have the trendy and stylish items. read more

Francesca's Collections - Earrings: buy one and get one for $5 - Women's Clothing Near Me - Sacramento, California

I just left Francesca and the store manager with blond hair was so rude. She followed me around the store like I was trying to steal stuff! she constantly was constantly asking me if she could take things out of my hands! Then made it a point to count all the items. I will never go back to that store again. She was a complete bitch. The clothing in the store is junk! I'll be calling the corporate office to give them a piece of my mind as well! read more

Francesca's is a must stop while visiting Arden Fair mall. While the Roseville location is bigger and better, this location ain't too shabby. They have a great selection of clothes and accessories. I love getting earrings and headbands here. The staff here are so nice and love helping find perfect outfits. The sales are also really great here and they pretty much always have a bogo sale of some sort. read more

The more FRIENDLY one is here at Arden. :) Vast array of clothes and accessories, (although you can probably find the same styles for slightly cheaper elsewehre), sometimes when they have a sale, you can find cute pieces here. I'm more of a fan of their purses. I can always find a trendy one for a great price! Friendly staff, and fun finds! read more

The employees were so nice! One of the girls seriously went out of her way to help me find the dresses I need. I really wish I could remember her name but she was a young girl that with long dark blonde hair. She even took down the dress on the mannequin that I wanted! They replaced it right away with a different outfit. The prices are great and there's so many sales. I like that the jewelry are organized and they're really pretty compared to some of the places in Arden Fair Mall. The place seems to run out of size small, since I kept finding only medium in most of the items I was interested in. The dress I bought was so cheap! Original price was $49.99 reduced to $25 and then it was $17.99 when I bought it. It fits great and it's a casual dress I needed. I will be returning to shop more :) read more

Nothing against this brick and mortar store. They were really nice and apologetic. The company needs to make upgrades to their return systems and the online shop needs to have CLEAR warnings. I love their collection but it's hard to find larger sizes so I had to shop online. If you do shop online BEWARE! It was such a disaster and I left the store FUMING and out $300 +. If you PAY with PAYPAL you will only get STORE CREDIT if you RETURN items. There's no warning when you buy it tells you the store credit in the terms and conditions. The fine print. Alllll the way at the bottom. Nothing I can do because I accepted them. It was sooo SHADY! I'm never going to shop their online collection ever again after I find $300 + dollar worth of stuff to purchase. However I was able to find a loophole and completely by accident. I got back ~$180 buy purchasing clothes with the gift cards and a little bit on my card. When I returned it in Reno, they asked how I paid. I told them mostly gift card and credit card. They then asked if I would like it as a gift card or back in my card. Of course I said my card. I was so happy I was able to recoup some of my loses. read more

Looooove this store. Funny cause I always overlooked it, however I must thank my friend for wanting to check it out and dragging me in because now I know what I have been missing. I love the simply unique and feminine charm that the clothes have. I have found my two favorite dresses here. It seems most dresses are between $40-$50 which I really believe is reasonable for these cute items that are well made. They also have lots of little trinkets and randomness, as well as a nice selection of jewelry. Good job Arden Mall for a store I really appreciate! read more

OMG, this place is AMAZING! Seriously do yourself a favor and come here when you need a date outfit, wedding guest dress, or, I mean really they have something for every occasion. I've bought many of their dresses, for a rehearsal dinner, a few weddings, some date outfits, and their jewelry is fire! The customer service is always awesome but let me tell you, this location has my favorite employee ever. Her name is Rachel and she's legit a fashion queen. You know the kind of person, you just want to be even half as stylish as. But, anyways. I was going on vacation and needed some new, cute and comfy outfits. I strolled in and told her my vision and boy did she deliver. All the outfits she put together, I loved. I had planned on buying two full outfits and ended buying 4 because everything she pulled was so cute. Now I feel so stylish and... kinda like a badass, never been this ready for a vacation. They have a forever customer out of me and I will only be going to this location from now on. read more

My 6 year old daughter passed by the store while shopping with her daddy and decided to get me a gift card after seeing so many pretty things. They went inside and according to them, a very nice, fun friendly short/medium length thinner lady helped them and made nice conversation. He thought she was so sweet, but my apologies, we dont know her name. He took me the next night where I bought a nice purse & wallet that I absolutely loved. When I walked in the store, I wasn't greeted, the long brunette & chunkier short hair darker blonde (or hair may have been tied up) girl both ignored me the whole time I was in the store and didn't offer any assistance. Even at the register they did not say a word except what my total was. My boyfriend swore that the lady from the night before was a lot nicer and he said he did not know what was wrong with these two girls. I see a few reviews that are good and maybe I caught them on a bad night, but now and days customer service is very important if you want buisness. read more

Stopped by to redeem my 20% Birthday coupon! I had the pleasure of getting Kelly helping me out in the store and ringing me up. She was awesome! She let me know which deal was cheaper for me and I REALLY appreciated that. I noticed she was rearranging a part of the store...and usually when that happens, items get everywhere! But in this case, nothing was in my way and she did a great job keeping everything organized while moving things around. Great customer service here and the store was very clean! I recommend this location, and this great employee read more

Yareli was so helpful and kind! My mom and I had our hands full and she started a fitting room for us. She also picked out a shirt to match the skirt I picked out, going above a beyond. All this happened while the store was super busy and Yareli was the only one on the floor. Very impressive! I've never shopped here before, but i definitely will again because of Yareli service!! She definitely deserves a raise! read more

I wrote a review for this place awhile back thinking it was called something else - so now I'm putting it in the proper store! I stumbled in here last week after heading to the Hallmark store down the way for a birthday card.. Cute store! The store is girly, fun, and totally enjoyable to look through. They have gifts and small items (desk items, houseware do-dads), jewelry, clothing, shoes, and all varieties of fun things with sparkles, witty sayings and floral appeal. It's a lovely grown-up and refined version of those junk-jewelry stores in the mall that are catered to the 8-12 year old group : ) ... the type of store you enter when you REALLY don't need anything, but walk out with something; like a kitchen timer shaped like a cupcake. read more

This has been our go to spot when my daughter can't find a dress she likes elsewhere. Good quality and prices are comparable to other stores in the mall. The girls who work there are really friendly and helpful. read more

Francesca's Collections - Headbands on sale bogo for 5.00 - Women's Clothing Near Me - Sacramento, California

I love this store and the girls in this one are seriously so sweet. They're so helpful and I actually feel terrible when I leave without buying anything. They have a lot of stuff and the cutest little housewares. Come here if you need to get a bachelorette, wedding, or birthday gift for all the women in your life. They have the best jewelry selection as well. read more

The size of the store is large and there is plenty of room to move around, unlike the location at the Roseville Galleria. There is always a sale and clearance section for those of you looking for a good deal. They almost always have some kind of promo going on. I find the regular prices to be a little on the high side, but not always. The employee working during my visit was incredible friendly, engaging and very helpful. They have a nice assortment of clothes, accessories and random knick knacks for gifts. read more

Been here a few times now and love the place. Went in looking for a couple of graduation gift, the sales clerk Stephanie was extremely helpful and ad suggested several things. Before I knew it I had the gifts in the bag and I was out. I can never leave without something for me. Saw the sales clerk (Stephanie) helping a different customer as well and was providing the best customer service I have seen in a while. Keep up the good job Stephanie. Hope they give you a raise. If you go in, ask for her. read more

I love going into this store. they have fun items that just make me look. the clothes are cute, but i have yet bought any clothing from them. i have bought purses from them and love them! especially the one i have now. I'm absolutely in love with it. they have little random gifts that are fun to look at even buy as gifts. I love going into this store just to see what they have. read more

I love this store and always leave with cute clothes in hand. I rarely go to the mall but stumbled upon this store during one of my rare trips and have been coming back ever since. The sales girls are so nice and helpful and take the initiative to suggest pieces that they think I would like. I have always left with new clothes and a smile. This is one of my favorite stores to shop at when I need clothes for occasions such as vacations or parties. read more

So happy !!! I discovered this store I felt in love with everything ! I'll be returning back to purchase more .the employees were so nice specially the blonde girl :)!! read more

Love this place!!! As far as clothes go, they are very moderately priced, and they only order about five of each piece so it is unlikely you'll ever run into someone wearing the same thing as you...everything is so unique and pretty, it is a total girly-girl store. But it goes beyond clothes and purses. They have a ton of home and accessory type items that are also super unique and fun. I have a "Little Pink Book" I got from there that has been my purse calendar/organizer, and I bought my mom and MIL super cute aprons for Mother's Day. They carry girly tools and office supplies, as well as home decor and nearly all the frames on the wall are for sale. Def a cute nook in the mall that should not be overlooked! read more

I had never gone into this store after seeing it for years, but walked in with my friend because I loved all the stuff on the sale rack by the door. It's like Pintrest in real-life. I love all of the clothes and decor in this store-- they are well-made, very cute, and I even saw a couple pieces of clothing say they are made in the USA. Also, the staff are really pretty top-notch in terms of customer service. Very attentive, good listeners, and friendly. read more

The girls here are so friendly. They seem genuinely interested in what you have to say. They are also so helpful,, always trying to help you find exactly what your need, as well as helping accessorize (which I always need help with). I love going to this store. read more