LV didn't have any of the purses that I wanted to look at so we stopped by YSL. Wasn't planning on purchasing but just to browse. Matthew helped us and was very helpful and attentive. He saw the bags we were looking at and brought over the different sizes and colors. He also brought out the matching card cases as well. I was indecisive between the gold or the black in black bag. But ultimately decided on the black on black. He brought a new one out from the back, showed us the purse before he boxed it up and rang us up. Matthew was very helpful and most helpful in helping us make our selection. read more

See all

I love YSL. Their selection is great with pieces ranging from casual to elegant. It is definitely on the pricey side, but the quality and style match the value. So far, the service here has been good. Professional and attentive. Overall, a solid luxury shopping experience. read more

Saint Laurent - Accessories Near Me - Roseville, California

The staff are so easy to talk to. The options are amazing! They will curate a great wardrobe selection for you. This being said, be aware of sizing disparities between brands, you will definitely want to try on for a fantastic fit! read more

I've had nothing but amazing experience at this store! My husband and I wanted to browse a little bit and see what they had in store... and my husband was in the mood to treat me for a handbag but I ended up buying a wristlet! The sales consultant I had was extremely nice and patient with me as I was browsing every product they had in store. I also loved how sweet the workers were with my daughter. They were watching her play while I was shopping around. The transaction was smooth and my sales consultant was very sweet! I would definitely shop back here again. read more

See all

There weird af here... they will talk to you for a second and then like stand and stare until they find a second when they can approach you again and when you talk to them its not even good customer service its just a response i could have come up with on my own because everything out of stock or whatever the excuse may be. Its so uncomfortable dont spend your money here even if you like something. read more

I was so excited when I heard YSL was coming to Galleria and I had a great experience here. I came in knowing the exact bag I wanted and was debating about the color. Cindy was so patient to provide me all the colors I requested for me to decide on. I needed to know if the bag will fit all my items and I was allowed to put my stuff in to see if it fits. Great customer service. I had a question after my purchase and Cindy was quick to respond to me. read more

I came in yesterday to buy a gift for my husband and Isiah went above & beyond. I came in looking for a very simple and sleek wallet and Isiah brought me everything that fit my description. It was a quick and easy task. I tried searching for an item for myself as well but nothing really stood out to me, not to say that Isiah didn't try really hard though! Hahaha Great salesman without the whole pushy and pitchy vibe. Thanks Isiah! My husband loved his gift. (: read more

I had a really great experience here. Super friendly staff, answered questions, didn't make you feel pressured. I saw some of the staff here explaining the products and history as well to other customers so that was nice to see. I enjoyed my purchase experience here and the staff member who helped me was very patient and showed me everything I wanted. They have a great selection of small leather goods like card cases and wallets. They also have belts, jewelry, sunglasses, shoes and ready to wear pieces. The store is beautiful like a museum. I'm glad the city had a Saint Laurent store now. Highly recommend. read more

This is across Louis Vuitton and I randomly ended up here after a bad experience with the LV store. The security was very friendly & Cindy, was very nice. She was very patient in showing me the bags I was interested in. I did not come to Westfield for YSL but walked out with one of their bags simply because of their service. Update: I was here again last weekend. Cindy helped me and is pleasant as always. She even recommended a wallet to match my bag. Highly recommend! read more

See all

Love this store and the sales associates are very accommodating. Spent more than 5k here when they opened in Roseville.

Reserved tote online and asked for appt. on a Monday. did not get a response. went to the store on a Thursday afternoon. When I got to store to look at tote, salesgirl that greeted me was pleasant and knowledgeable. Another salesgirl seen the tote I was looking at and came over immediately and told the first salesgirl that was helping me, that this is an internet sale, took the tote out of her hands and told me that she would be taking care of me and disappeared into the back. I never got a chance to even look at the bag! The first salesgirl was visibly upset. I asked for a manager, only an assistant was available. I explained what had transpired and how unprofessional it was for another employee to do that to another team member. She said she would take care of it and asked if this was a Christmas gift, I said yes, and she said we will put it in a gold box. Now all 3 are in the back, the assistant and the first salesgirl come out with a dust covered black box, I was confused and very annoyed by now. I had to make this comment: I don't think I've ever spent $5000 on a dirt covered box before, oh I did, on a casket for my mother-in-law 20 years ago! Which went right over her head. I asked the assistant to have the manager call me, never got a call! I called the store 2 hours later, ask for the manager, got her on the phone and told her had transpired. to my surprise, she had no clue! I asked her to have the district manager call me, she did, but I'm still not satisfied with the end result. I'm going to talk my wife about her gift and see if she'll go with a lv or gooch. Even better, fly her to Milan for a shopping spree, just to get her to change her mind on tote. I personally just want to return tote and say, I'll take my money else ware thank you and walk out the door. read more

Service was amazing! Very helpful and kind. Would so recommend this place! Also the place is very clean, and they have a very nice handling and packaging. I was so happy and impressed! Totally will be buying more things from there! read more

I'm just your average boyfriend trying to shop and find a gift for my girlfriend, but have no idea about any of these products. Only know the brand name itself, as soon as I started to take pics so I can ask for opinions on what she would like best. I was approached and told that I'm not allowed to take pictures. I didn't think that taking pictures could harm the business or brand name itself. It definitely left a bad impression in my mind. I was just wanting to find a nice gift and not spend thousands of dollars on the wrong gift. read more

UPDATE: I had a very pleasant and rational interaction with the actual store director, Angelina who graciously offered to help and resolve the issue. Thank you Angelina!! read more

I just want to say that my shopping experience at YSL was a 10/10. Jenna M. went above and beyond and she gave me her best recommendations on wallets that would match well with the purse I bought. I especially appreciated the fact that she took her time and gave me her honest opinion. After a couple months of having my purse, unfortunately a little piece of hardware went missing while I was wearing my bag. I reached out to Jenna and she responded quick and took care of it no problem and without any hesitation. You are the best Jenna and my go to sales consultant. Thanks for providing great customer service!! read more

Having this store open at the Galleria a while back tempted me enough to purchase a present for myself after reaching an important career milestone. Isiah was fantastic; he assisted me as I browse over items and purchased a beautiful handbag. His patience and relaxed attitude helped make the overall shopping experience enjoyable (thank you again!). Recently on another visit, I wanted to look at some accessories and Jenna (I think that's her name?) was super helpful in answering my questions and offering suggestions on styles for the product I was interested in. So far this is one of the few high-end stores that's been pleasant overall. read more

Great staff. Very friendly and helpful. They make sure everyone is greeted and assisted. Pretty good selection of products in store too. They let me try different bags and allowed me to see if my "everyday items" fit into their bags before making a decision. I really like Saint Laurent's style and quality. I have only bought from an online store so I'm glad that my first store experience with them was a positive one. Only 4 starts for now because I can't talk about their consistency in customer service and I think consistency is important. Will definitely come back again and update the review. read more

When I heard Roseville was getting a Saint Laurent, I couldn't believe it. My husband and I went in to check it out. The entire staff is great, but Garrett and Angelina assisted us and they were both outstanding associates. They provided a world class customer service experience and I really enjoyed myself. I ended up purchasing one of my dream bags that day. So grateful to Garrett and Angelina for making my experience one to remember! read more

I had to speak with management about the conduct of two of her employees after a purchase about a month ago. The employee who helped me was rude to me to an extreme. She treated me terribly and seemed to have a very negative opinion about my clothing because I wasn't wearing YSL type of attire. When I completed the purchase which was a $1,200 YSL bum bag, (Fanny pack) she was in a much better mood. The employee is Asian and has a very nasty attitude. On the same day of the purchase, there was a White employee waiting a few feet from the door. She sort of aggressively lunged at me me and said "have a good day sweetie" and waived her hand goodbye. It was harsh and aggressive and sarcastic. I was totally baffled. Race issues are a big deal right now, it's more pronounced than usual. I am Black/African American. At customer service, employees have got to stick to normal social etiquette and treat everyone the same to prevent reviews like this. Race does matter, and because of that fact, we must all remain focused on being friendly and polite. I left YSL Roseville feeling shaken up and angry. I didn't do anything to deserve this treatment. read more