Zumiez

Everything from the service, the constant attention to the organization of the clothing on the…read morestores to the sales reps going above to assist us when we had to search for our receipt was stellar. We can't thank ELBA and Kristine enough for making us feel so special.

Fashion Nova is the worst company when it comes to their help center. They sent me a worned damaged…read moregarment and refuse to send me a replacement. Don't buy from them. I will never buy from them again. . They are horrible,they deserve a 0 rating but I had no choice but to put one

Pretty much all the girls are AWESOME!!

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These are apparently the same size according to fashionnova

Aritzia

3.6(59 reviews)

Great experience ! Love this store. Sky is the sweetest and so helpful!!! 10/10. Super comfy and…read moredecorated place

I am a new customer to Aritzia Topanga. Every time I come here to shop with my boyfriend, all the…read morefake, rude, and phoney skinny sales associates are always giving me dirty looks when I try on multiple items and look in their stupid community mirror that I have to awkwardly share with other customers and I don't have the privacy in the dressing room to see how it looks on me, since there aren't any mirrors in their dressings rooms only "community mirrors." Every time I try multiple things on, I always have to walk out and look in the mirror while other girls take selfies and ogres of themselves in the mirror and I feel so uncomfortable being in the background. I am a curvy woman who has a big bust and curves, every time I try on my clothes and I have to walk out all the nasty and b**** associates always give me the dirty stares and looks and snicker at me. They all have the nasty attitudes and the absolute worst customer service skills. Sam body shamed me when I was trying on a dress and I am a size 8/10 and she pulls out a size 0 for me to try on, when she clearly sees I'm a curvy woman who's a size 8/10 M/L. They always make me feel uncomfortable when I am trying on clothes glaring at me giving me dirty looks making me feel uncomfortable and laughing at me behind my back to the other associates looking at each other while I look in the mirror. This location has the worst associate and the Yuli who is one of the manager's is extremely rude and very unhelpful. She is extremely fake and doesn't care if you complain how her associates treat you. All she does is apologize in a passive agressive manner. They do not train their employees well with customer service. All of them are unwelcoming, not friendly, and are very disrespectful. Every time I come in to shop here with my boyfriend to buy my clothes, the associates always make it hell and give you the worst in store shopping experience. Everything about the Topanga location is a complete joke. I don't like Yuli the manager or Sam. They are both awful. Even the manager needs to be trained in customer service skills it's pretty sad honestly. The only positive thing I can say is, the most helpful and friendly associates are Mahroo and Pam! Pam made me feel comfortable when I tried on my clothes and made me actually feel confident when I was in the store looking at myself in the mirror. Pam has great customer service skills too Mahroo gives excellent customer service skills and helps pick out great outfits! I recommend asking for Mahroo or Pam, to save yourself a headache from all the other ones. They will both take care of you and make sure you have a great shopping in store experience and find clothes you love. I love Aritzia's clothes and the clothes jaw lays Keisha's and come home with, and the quality of the clothes as well. I live in Calabasas and I will not be returning to this location unless something I need is in stock here and it's my closest store to home. I will be continue shopping online at Aritzia's website and go to the Century City location, where I'll have a much more pleasant and welcoming in store shopping experience and be treated with respect, have better customer service and friendlier welcoming associates, and not be body shamed for being a curvy woman. Seriously just because you work at Aritzia it doesn't mean your s*** doesn't stick too! I hope this review helps!

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Colorful little pups in the display windows

Fashion Q

2.2(96 reviews)

2.7 mi•Reseda

•$

Great place to buy clothes for all ages They have beautiful…read moredresses, simple dresses I think that they have prices for every pocket you can get a lot for your money is worth You kind of have to find things on your own their sales people don't really help you as much They also have jewelry make up and lashes, which that's also great

Terrible experiance, worst customer service ever received, the "manager" start talking back to us…read moreafter we ask for a return. After the return was placed she start insulting us in a different language. What she didn't know is that we were able to understand her. Horrible experience never back here.

The irresponsible "manager"

Clothing for sale

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That's the disrespectful manager who start insulting us in a different language

Fashion K

3.0(3 reviews)

2.2 mi•Winnetka

Looks like a hoarder's house. Walked in for the first time. First impression, nothing is organized,…read moreshoes are everywhere in piles. It looks really bad. The right side of the store, which is the section with clothes, looks normal. But the left side of the store looks horrendous. Like a tornado ripped the place up

I would probably never shop at Fashion K, but I was in the neighbothood and came across this place…read moreand decided to stop in. First of all, they have some cute little outfits, but I have to say... You get what you pay for. I wanted a few tank tops for my new dance class and came up on those at a good price, but I saw this cute top and decided to try it on. It was cute. Fit me well, so decided hell why not. Well sorry to say, I shouldn't have bought it. I wore the shirt out to a bar one night and I lifted my arm and the stitches cam apart on one side. By the end of thi night both sides came apart. You'd have to see the top to understand, its not like I was topless by the end of the night, lol, but it was crappy and it was cheap and it super sucked. Luckily I got it fixed elsewhere and its still a cute top I love to wear, but the fact that I had to take it somewhere to get it fixed up, it cost me more than I wanted to pay and its fine now, but what kind of crap is that really? Only reason I still gave this place 3 stars is because I do like my tank tops for dance class and the people there are really nice people. Both times I've been in the lady gave me a thing or two for free, but other than the tanks, ill probably not buy anything else there unless I like to waste my money. Nice people, cute clothes, but it cheap stuff that they probably just buy from downtown anyway. So buyer beware. Keep a close eye on what you get and make sure its not falling apart before you get it home.

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Miss Montoya Boutique

5.0(5 reviews)

1.9 mi•Winnetka

I brought my wife a dress from Miss Montoya Boutique. I got a great deal and got my shipment on…read moretime. I will totally buy her a dress from here again. This is one of the best online boutique I ever purchased from. Also, the quality was amazing!

Love this place the clothes are great quality and very cute! Would shop here again! Material of…read moreclothes are very thick and very flattering on every figure! Check this place out!

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Angel LA

3.3(16 reviews)

This store has the cutest clothes ! I literally come here all the time they always get new…read moreshipments every week which is so great that they always have something new! everything is very trendy.I always get the cutest outfits from here

This store is so expensive! And they don't even let you return certain items, they got the fitting…read morerooms closed so you can't even try on things! The quality is cheap it's literally like shein material, if you want to shop for clothes like this you might as well go to santee alleys in La , for way cheaper and same type of clothes !!! Like why is. A matching set 70$

Clothes

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Clothes

The Closet Trading

4.6(206 reviews)

0.4 mi•Woodland Hills

I came into Closet Trading and had such a wonderful experience! The store clerk, McKenna, was so…read moreapproachable, friendly, and welcoming. She greeted me the moment I walked in and made me feel valued as a customer. If you're in the Topanga area, I highly recommend stopping by and checking out the store! You never know what treasures you'll find. I definitely hit the jackpot with my Louis Vuitton clutch, and I'm SO excited about my find!

Best experience ever with Erin was so helpful and wonderful with helping me with purse selections…read morewill be back again .

Louis Vuitton parachute pants!

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Garage

2.4(18 reviews)

Associate at the register provided terrible customer service and very entitled and rude. She…read moreinsisted on getting an email address when I repeatedly declined. Will not be shopping here anymore.

I walked into this store yesterday morning, the store was empty. There were 3 sales associates…read morechatting at the register, no one even said hello. Bad customer service.

Garage! They have the best trendiest merchandise!

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Garage! Their fitting rooms!

Nordstrom Rack

3.3(327 reviews)

0.3 mi•Woodland Hills

First time at this Woodland Hills location and definitely will not be the last…read more After I left Jack in the Box on the 14th of this month, I walked in to this nicely organized, clean store that had a lot of personality. I was greeted by 2 employees. One by the name of Martha and the other one Ashley. Got there a little after 2:25pm. They both wanted to know how they could have helped me? I said I am just browsing for now, once I find out, I will let you know. They both smiled and walked away. Great asset to the company. As I was browsing, few things caught my eye and didn't need them, but liked and wanted them. Prices were very affordable and reasonable. Everything was well organized, and hanging on the racks. All items had their own prices. They also have a lot of designer items. Got myself nice white flat shoes, (small rhinestones all around), later as I was walking around, I noticed a cute, square, white color purse with lots of pockets inside and out, Liz Claiborne, with a nice long strap. It had a little wear and tear on the top & on the strap. The cashier gave me a 10% discount on it. I approached the accessories department, and saw this bulky, round color bracelet with small details on it. It was pretty dope and unique. A lady that was standing next to me said that's from India. I was like oh, ok. I also bought me 2 small perfumes, each for $25, and a lotion that was on sale for only $5.99. Saw this gorgeous black blouse that you can wear going out or just feeling groovy. Casual wear. As I was checking out, got thirsty, got me Sprite and water, also 2 M&Ms. Always have a sweet tooth. For a first time shopper, had a good experience. All that only cost me less than $150.00 including tax. Has a parking lot, not sure about restrooms. That's all I have to say until I return, when I am in the area. A lot of discounted items all around the store.. Thank you Ashley, Martha, management and of course Nordstrom Rack!!

I'm writing this as a calm heads-up for fellow shoppers, not as a rant. I recently bought a pair of…read morepants from Nordstrom Rack and, after just one gentle wear, the fabric reacted strangely and the condition became genuinely unacceptable--clearly a quality issue, not normal wear-and-tear. I returned with my receipt, hoping for a straightforward exchange. Unfortunately, I was assisted by the manager on duty, Tyler (I wasn't given his last name). While I fully understand that return policies have fine print, I was shocked by his approach. Tyler was dismissive from the start, interrupted me several times before I could fully explain the defect, and spoke in a condescending tone that made me feel like I was being unreasonable for even asking. He refused to examine the pants closely or consider that a one-wear item might have a manufacturing flaw. I left without a resolution--not because of the policy, but because the interaction was so unprofessional that I no longer felt comfortable even attempting to negotiate. A useful warning for others: If you buy here, inspect your items carefully and keep all tags, because if a defect shows up later, don't count on management at this location to work with you. Tyler sets a very unwelcoming, rigid tone that completely undermines the brand's usual reputation for service. I hope corporate takes note, because customers deserve basic respect even when a return is denied.

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Vuori

4.8(8 reviews)

I had a great experience at Vuori! The store has a great selection of high-quality clothing, and…read moreeverything is well organized and easy to shop. Olivia was especially outstanding. She was friendly, knowledgeable, and incredibly helpful without ever being pushy. She took the time to answer my questions, offered great recommendations, and made the whole shopping experience enjoyable. Excellent customer service and an awesome selection of clothing. I'll definitely be back and highly recommend this store to anyone looking for quality apparel and a great shopping experience!

I stopped in for my second time this weekend to attend a class hosted by Vuori and Hekmat Pilates…read more It was a full body mat Pilates class, after class we were invited to shop at the store with discounted prices and complementary lattes. Class was amazing! It was such a good workout and I love that this location is local to me. They have such a good selection of women's clothes as well. We did a little shopping and I will definitely be back attend another class!

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Matthew H.

820

9 years ago

I was treated very poorly here. I bought some track pants and got home to find that the security sensor had not been removed. I returned a few days later to have it removed and look at some other items. I picked up some other pants I was looking at and later returned them to a shelf after the employee Isaac told me that there were better options. The employee then accused me of stealing the pants as I was at the register. Saying "what did you do with those pants". I told him where they were. He came back and said he didn't see them then caused a whole scene in front of the whole store. I was very embarrassed. Then when he found the pants he didn't even try to apologize or rectify the situation. Purely racially motivated and sad. I have been a Zumiez customer for 10 years and this will be my last time. I hope that no one else will be treated in this way. Isaac I hope your heart will be changed and that you will learn to treat everyone well and also just use common sense in your dealings. read more

Gage A.

3 years ago

Shauna Larned is a racist bigot who likes to take advantage of her title as store manager. i've worked there for 2 years finally just got out of there. Shauna has repeatedly been rude to customers and employees including judging what employees do outside of work and harassing employees families. I tried reporting it multiple times but instead they cut my hours and threaten to fire me. If you walk in just to browse, she will automatically tell all of the employees in the store that you are trying to steal. She profiles people based on race and social class. She has even said racist remarks to employees. I then proceeded to get ghosted by the district manager because he decided to not take any of my harassment claims seriously . I personally would not support this. read more

Phil G.

174

120

12 years ago

Immature kids working here throwing boxes of shoes and using foul language casually and loudly. Such a turn off. Unprofessional.

Zumiez - menscloth - Updated October 2026

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WSS

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WSS has an impressive selection of shoes! You will find a lot to choose from - athletic shoes,…read morecasual sneakers, boots, dress shoes, and more. The variety of brands and styles is excellent, so there's something for everyone in the family. You will also find some of the best prices around, if not the lowest. They frequently have sales and promotions that make already affordable shoes even cheaper. It's hard to beat their value. I say: Try it.

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(37 reviews)

Great service and selection The gentleman that took care of…read moreus was patient and professional Thank you for your help

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Shoe Palace

3.1

(37 reviews)

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This is my third time visiting this Shoe Palace location at Westfield Topanga, and the customer…read moreservice has been consistently poor every single time. No greeting when you walk in, no one asks if you need help, and the staff stands around like customers are an inconvenience. On this visit, there were multiple employees at the counter, and I had to go out of my way to ask for assistance. When I did, they all looked at each other instead of stepping up. The associate who finally helped me took a long time to bring the shoes, didn't open the boxes, didn't check back, and showed zero effort or professionalism. I ended up leaving everything on the bench and walking out, and once again--no acknowledgment at all. This isn't a one-time issue, this is a pattern. The lack of basic customer service, poor attitude, and overall unwelcoming environment is unacceptable, especially in a retail setting. I will not be returning to this location.

Adidas

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(20 reviews)

•$$$

I had been in the market for new shoes for some time so I was excited to check out the Topanga…read moreAdidas. However, I was so disappointedly shocked to see that the shoe section at this location is next to nothing. They are definitely more focused on lifestyle clothing and some actual athletic wear. If you're looking for footwear, this isn't the shop for you. With that said, I did find a pair that would work for me. And there was another pair that I was on the fence on. Little did I know at the time that the other pair I liked was on sale on their app/website for $40 less than in store! So if you do happen to see something you like in here, be sure to check on their website first and see if they could price match. The staff here is A+ they're so friendly and helpful. When I did end up buying that other pair on the app & they didn't fit, I returned to this store & exchanged them in store and the staff there was so willing to bring out multiple sizes to make sure they fit properly & then exchanged things with a smile and quickly. It was a great experience. I will certainly be back to this store. I will just have my expectations properly set knowing to come here for clothing, not shoes. It's something I would, honestly, love to see them change.

The people who work here are kind and supportive, but the problem is the brand itself…read more I have been connected to this brand for about 50 years, but there is no Adidas anymore. I bought my last shoes from this place (hoping that they are the right ones) which have the same quality as the Amazon garbage. This pair started to chew my feet and socks in less than one month. I miss Adidas products which cannot be found anywhere anymore.

DSW Designer Shoe Warehouse

3.3

(85 reviews)

I've come a few times over many years. It's been awhile. Have always had positive experiences…read more Walked in with a pleasant smile and welcome hi. Top floor is men's and clearance section. First floor - women's. AC works well. Clean and in order .

I've been shopping this DSW for years. I think today is the day that I've decided I will no longer…read morebe shopping at DSW. I went there looking for a running shoe. It says that I have to ask an associate for the right pair which is fine but asking the associate was being told to go downstairs to get the right pair so that means I have to go downstairs stand in line ask for the right shoe just so I can try it on to see if it fits. I don't know about most people, but typically you need to try on a couple pairs of shoes walking up and down those stairs just to get the second pair doesn't make any sense to me. I walked out immediately. The savings are about $10. I think I'll spend the extra $10 for the convenience at the mall or online.

Tillys

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(14 reviews)

One of my Fiance's favorite stores in the mall. He always manages to find good deals on casual wear…read moreand pool attire here. The women's section is fun too, lots of bohemian fashion n shorts to choose from. I only give this location 4 stars the lack of variety... I hear the porter ranch store is bigger so I just check it out next time I'm in the area

I was trying to hunt down some board shorts and decided to stop by the local Tilly's since I…read moreremember it being a place I could go to when I was younger to find all sorts of clothes. Well, it seems times have changed (or, most likely, I have changed). They still have a very surf/skate culture feel to the store. It's slightly dark & 'edgy' but not enough that it would scare your grandma out. They leave that up to the groups of high schoolers aimlessly roaming the store in packs. They make it tough to move around as they'll just hang out in a section goofing off. You want to look around that area? Too bad. They're not even going to acknowledge your presence there. I ended up leaving shortly after coming in as I knew it wouldn't be worth my time. It seems like, at least for the men's inventory, they have a few of several styles, but not a ton of variety. I hope the women's section has better variety but I can't speak for that. I just know their men's swim section was tiny & their section of currently hip (read: overpriced) t-shirts was big. I guess my days of shopping at Tilly's have passed. Maybe one day I can pass the cap off to one of my kids.

SKECHERS Warehouse Outlet

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The entire staff, Charra, Rosio, Jesse, and Valeria are really kind and helpful. Ask them a…read morequestion and they'll know the answer. Highest recommendation for this store!

I recently visited the store and had a terrible experience. The saleswoman, Rocio, provided awful…read moreservice. When she first asked if I needed help, I told her I didn't because I was just browsing; later, when I decided on a pair of sneakers and asked for assistance, she snapped, "That's why I asked if you needed help earlier," looking completely sour and bitter. Honestly, she is a terrible employee. I do not recommend this store--the customer service is very poor. 0/10. My husband also asked her about a shoe size for my baby, and she was incredibly rude--she didn't even come over or anything; she just said, "Only the sizes you see there," and was very arrogant about it. The service was terrible. I had already heard bad reviews about that store, but I went because it was nearby; I will never visit that place again. You go there to make a purchase with your own money, not to beg them for service only to have them come over with attitude; if they don't like their job, they should just quit! I am never coming back to this store, and I don't recommend going there.

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