Getting here was a little difficult and is located in the back of some parking lot....dark lit. The building that the office is in looks like an old motel so felt a little sketchy. We did the Toy Box escape room and pros/cons: Pros: 1) It was challenging with a lot of twists and one answer doesn't lead to another. 2) The employee who helped us was fantastic. Very friendly and was very attentive. Makes all the difference. Cons: 1) The room is really outdated. There was one big answer that would have opened a door and we were doing the right thing for about 5 mins or so, but the sensor wasn't working. 2) You couldn't see clues on the floor because they were so worn out. 3) They need to really update everything in the room and make sure the technology works. Overall, a good place - it was a fun and challenging room + the employee was great. read more

Prison break is a fun beginner room. As an escape room enthusiast from SoCal, would say it has the right variety of puzzles to introduce a new group to playing escape rooms. Some of the decor is worn out and there are a few small disconnects in the puzzle logic without asking for a hint. Otherwise, we blew through the room and still had fun doing it. Haven't tried Toy Box but do think it'll likely be a bit more detailed and immersive as it's their pride and joy. read more

We played the toybox one and had so much fun! It was a really great group activity with family and I imagine it would also make a great work team build. This one had no scary elements and would be perfect for those who want to bring younger ones. I also really liked that you didn't have to carry around a walkie talkie while playing the game. It's been the case for most places but here, any questions or clues are communicated through a screen in the room that also has a timer displayed. But of course this is just a personal preference cause I'm clumsy and totally broke a walkie from a different escape place lol And last but not least, the check in lady/game host was amazing and really made the experience that much more fun! I don't remember her name but we were there 10/29 for the 4:30pm session. read more

Incredible experience, VR is just beyond belief how immersive it is. Best game master ever, really thoughtful with us which enhanced the gameplay. We will definitely return and absolutely recommend. read more

The challenge was fun, but the room was at least 80-85 degrees, so everyone in my group was sweating profusely the entire hour and the person working there said she was unable to do anything about it. If I want to pay $30 to sweat for an hour, I'll go to a high class gym. read more

We had a great time! We did Prison break it was definitely a challenge but we escaped!!! I really can't find any negative, it was a little warm in the rooms so don't over layer! Overall, this was one of my favorite escape rooms and we will back!!! read more

Zscape Games - Escape Games Near Me - San Ramon, California

We did the prison break escape room in a group of just 2. It was very fun and immersive. Definitely gave us a good challenge. We were able to escape narrowly thanks to some helpful clues from our gamemaster. If you want to try an escape room, this is definitely a place you should try out. read more

We had a great time and the young ladies that helped us were really nice! It was our first time and it was a great experience! read more

Zscape Games - Escape Games Near Me - San Ramon, California

Since my husband buys whatever he needs, it makes it hard to surprise him on birthdays/holidays. For that reason, I long ago resorted to planning experiences in lieu of gifts. Covid threw a wrench in trying to plan a memorable event for my husband's birthday, especially since we're in Dem run California. However, on a hunch I called Zscape. It was just the 7 of us (family) and figured we'd be allowed to be locked in a escape room together. Covid continued to thwart my efforts but I persisted. Their website was malfunctioning, their business line and online chat was malfunctioning as well. I tried every avenue to contact them with just days before the event. Finally, I tried email. Voila! The email got through and Zach called me immediately, unaware of all the other avenues were not working. No matter, we worked it out. Got the date and time we needed. Yay! We opted for the Toy Box. We were warned it was their most difficult. We were up for the challenge. The game was very challenging and the puzzles cleverly designed. Not gonna lie, we struggled. We had a 10, 11, and 14 year old as part of our group too. Surprisingly, the kids did REALLY well. There was a particular challenge they excelled at that I could never have done! Thank goodness we brought them!! Ha ha. We divided and almost conquered. Some of the puzzles were very complex and we had to go back over them a couple of times to solve. We got very close, but sadly never mastered the final puzzle to escape. The people we were with refused to ask for a clue until there were only two minutes left. That last puzzle would have taken at least 10 minutes to complete. It was a doozy! Good luck to our successors, you're gonna need it. I see some complaints about the 'esthetics' of the place. You're not there for the lobby. You're there for the EXPERIENCE. In that, Zscape does not disappoint. Focus! Tip: Use the restroom before you get there. The communal facilities of the retail commercial building are disgusting, over which Zscape has no control. All in all, everyone had a great time. Looking forward to trying their Virtual Reality Rooms next. Thanks Zach for making my husband's birthday memorable! read more

Was looking forward to coming here with the kiddos. Website and Yelp showed they were open. When we got here it was closed! No signs explaining why, just dark and closed. Oh well....just wasted an hour of my life. Will try to make up for it at another nearby escape room. read more

We played the VR experience. Our host was excellent. Very friendly, professional, and worked very hard to help us with our experience. The main issue we had is that we already have the HTC Vive at home and the graphics and gameplay in the VR at Zscape were not nearly as good as other VR games we have played on our home system. However, if you have never tried VR before, this is a nice introduction. A few months ago, we played their Prison Break regular escape room, and that was fantastic! My recommendation is that you stick with the regular escape rooms at Zscape, and skip the VR unless you haven't tried VR before and want to see what it is like. read more

Friend & I are on an escape room bender at the moment. We came here to do the Prison Break, and then returned to do the Toy Box a couple days later. The puzzles are definitely the highlight; decently challenging without feeling like there were too many huge leaps in logic within the solving sequence. The rooms' props & set designs are super charming - you can tell there was a lot of thought and effort put into them. There is a little bit of (but not much) story behind the rooms, but people usually don't do things for the plot these days. Overall, I'm very impressed and am looking forward to seeing what you guys put out in the future. (Even more impressed upon learning that the creator of these rooms is 23!! I didn't even know how to do basic algebra at 23) read more

Great time, thank you Grace, she made the experience that much better. First time doing VR as well as an escape room and this was a blast. read more

Zscape Games - Great time, thank you Grace, she made the experience that much better. First time doing VR as well as an escape room and this was a blast. - Escape Games Near Me - San Ramon, California

This was so much fun! The host was AMAZING and so sweet! She made this whole experience so much fun! Recommend for sure. read more

Zscape Games - Escape Games Near Me - San Ramon, California

Thank you to Zac for reaching out and addressing the concerns and updating on the room and its condition. We didn't understand that the animals on the wall of the toy box room were supposed to be a animal cracker box and that the cardboard was to look like the inside of the box. Looking forward to the new room soon and will be back to try it out. read more

on Castro Regional Recreation Area is an absolute blast! As a first-timer to escape rooms, I was blown away by the excitement and challenge of solving puzzles and unlocking clues. Robin, our game master, was not only friendly but also hilarious, adding an extra layer of enjoyment to the experience. I couldn't stop laughing throughout the entire room, and it turned into a true bonding experience with my friends. The puzzles were cleverly designed and kept us engaged the entire time. If you're looking for a thrilling and fun activity that will make you feel a bit silly but leave you wanting more, this is it! Don't miss out on this must-try adventure. I'm already planning my next visit! 10/10, would highly recommend! Brought to you by Don Castro Regional Recreation Area. Get ready for a memorable time! read more

I took my team here as a part of our end of the year holiday party and we had a BLAST! I highly recommend taking a group of friends or office teams! read more

Celebrated my kids 10th birthday and she and her friends had a lot of fun! Highly recommend it for kids who are older and for adults

Had our pre teen child and friends try and escape from the Prison Break. The entire group of 8 had a lot of fun and made it out just mins before time ten out. Clues were solvable after a few hints, props were cool. Great location, prompt start, good staff - recommend read more

My boyfriend and I had a blast at ZScape's "Prison Break" Escape Room, even though we didn't quite make it out in time! We were so close, though, and the experience was still engaging and enjoyable from start to finish. Zac did a great job of creating a fun and immersive atmosphere and was always there to guide us and give us hints when we needed them. The puzzles were challenging but not too difficult, and we were excited to discover a clue in the introduction video that almost helped us solve one of them. Overall, I would definitely recommend ZScape's "Prison Break" Escape Room to anyone looking for a fun and exciting activity to do with friends or family. It's a great way to spend an hour working your brain and having some fun, even if you don't quite make it out in time! Thanks to Zac and the rest of the team at ZScape for a great time. We can't wait to come back and try again! AND! I found a clue in the introduction video!!! Pay attention to it!!! read more

We have done a few escape rooms as a group of friends, and these at ZScape escape rooms were at the top. We did the toybox and prison escape back to back, and both Games were intuitive and high quality. We were able to complete both rooms(toy box we placed 18 overall and first in a group of 5) but Zach(presumed owner/manager) was super nice and had great customer service, actually all workers were nice and courteous. Overall was a great escape room that was challenging but fun. Looking forward to the third escape room and the VR escape room. read more

Had a blast here!! Our game master was so sweet and the room was super fun to solve. Definitely will be back here and recommend it for others!! read more

We had a blast. Booked a slot on day-of for the Prison Break room with a group of 6. It was so much fun.The clues were good but if you get stuck, you can ask for a clue to keep you going. We were able to escape with one minute to spare!! :) We'll be back FOR SURE!!! read more

This was my first time ever doing an escape room and zscape beyond exceeded my expectations! There were only two of us and we were two puzzles away from completing it. The attention to detail in the puzzles and rooms were amazing. I like that they were able to give you fun and helpful clues if you got stuck. Both employees working were very nice and extremely helpful in this being our first escape room experience. It was my birthday and they incorporated a special surprise during our time escaping which was wonderful and unexpected. I had so much fun doing this and would highly recommend it to anyone! Can't wait for the next room to be built, we will definitely be back! Thank you for all the birthday fun and puzzles! read more

Zscape Games - Escape Games Near Me - San Ramon, California

My family and I did one of the VR escape rooms and had a blast. It was a great VR experience and we can't wait to try out one of the physical escape rooms. read more

The game was nice but the room was super worn down which made it difficult at times as it wasn't clear if something is not working or we got it wrong. It also felt relatively dirty and gross . The facilitator was super nice and kind. read more

I was extremely disappointed in our experience. We did the Toy Box Room which started out pretty entertaining but things quickly went down hill. 1. The timer for our room kept going in and out because they have been havinf issues with their computer. 2. First 10 mins were great, found clues, solved good puzzles but when we needed our first clue, if took the game master about 8 minutes to respond. 3. Many of the clues we got were to puzzles we solved already. I would say, between waiting for the game master to respond and giving us proper clues, 15 minutes of game time.was.wasted. 4. Decor was falling apart = different pieces came off and we thought some were clues, when in fact, its just wear and tear. My kid cut his finger in one of the toy boxes cuz it was a wooden splinter. 5. Puzzles werent working....due to the fact the escape room itself was very run down. Overall, this wasnt a good escape room and we been to several already. I do not recommend this room read more

To begin with: You can book your room as late as 1 hour before the room start time online. We just missed the deadline and made a phone call and they found a way for us to play the room anyways. Pretty nice of them. Now the prison break room and customer service is what we had an issue with. I've done about 25-30 rooms and this is probably bottom 6-7. I didn't see that many innovative/satisfying puzzles and the kicker: locks literally just didn't work and the game master had to come in and just give us the answer code. Total buzzkill and we lost substantial time off the 60 minutes. The screen in the room displaying clues and time was cut off on the right side, so we couldn't even see the full clue. I've experienced mishaps before at other escape rooms and they have ALWAYS asked us to come visit them again and give them another chance. Instead, the manager said they could offer us a discount but the percentage was extremely marginal. All in all, subpar escape room quality in puzzles, just slightly subpar theme/technology, and subpar customer service. Stick to the reputable escape companies on Yelp with more reviews, like Omescape. read more

Super fun but very very challenging. The other posts which say they finished in 1 hour with minimal hints are all geniuses. So that you don't feel bad, my friend and I were unable to finish in the hour and we used A LOT of clues. It was so much fun though.... A little stressful but still fun read more

Very fun, came here on a date you get an hour and get hints. I'm no dummy but the hints came in handy, you wanna see if you're dealing with a person who's good under pressure take em here in a date see how y'all can work together or will it be problematic read more

It was fun, the puzzle was great, everything was great except it was soooooo HOT in there! I wish they had some fans or the AC on because it made it frustrating and I eventually didn't want to finish because I was sweating. I would love to come back but won't until they put some type of air or ventilation in there. Staff was nice tho! read more

Zscape is a top-notch escape room event. My family of 3 teen daughters and spouse have been to probably 10+ different escape room companies, mostly in the Bay area, and Zscape is near the top. Combine very creative games with super staff (Grace rocks!) and you are bound to have a fun, memorable and challenging experience. Toy Box, the game we played, was the perfect combination of intellectual challenge with a fun theme. We've been to games with slightly better 'finish' on their rooms...but Zscape more than made up made up for the room being a bit worn with all the other factors that made for a great evening wit the family. The girls are already asking to go back to challenge ourselves with another room. read more

It was so much fun! And the workers that helped us, forgot their names, were very friendly, helpful and funny. They were very understanding when we came late. Would def recommend this place :) read more

Such a great experience. I went with a few friends, and we had so much fun! The private party is the way to go - the escape room was super cool and very different from one I've done in the past. We had so much fun! read more

We had a group of teen girls go and they had a great time. Grace was super accommodating for our group, and was a pleasure to work with.

This spot was really cool and really fun. Everything was well thought out and innovative. The worker(s) were very nice and friendly. Everybody followed correct procedure and followed covid protocols. Overall a great place! read more

Had a fun time with family. Did the prison break room with three kids (ages 10-13) and my husband. We all had a blast and would definitely recommend this as a fun family activity or even for a group activity. Will definitely be trying the other escape rooms they have. read more

Had a great time as a family. Kids are 13 and 9. Prison Break was one of the harder escape rooms we've done but loved all the different puzzles and elements. Zach was a great host and we'll be coming back to do Toy Box. read more

Ok tonight was the 2nd time ive been here and i just had to write a review. I was at the 1030 toy box room and the room was sooo creative. The staff there is most definitely the highlight. Nothing but positivity and encouragement from them. I highly recommend this place especially it being my 9 escape room. read more

Great little place to hang or take friends and or family. Grace was exceptional on giving us clues to get thru the brain maze.