Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Always on time and very courteous. would recommend…read more Rick, Palladian drive...Southlake.

Made an appt one week two weeks in advance for a time window between 9-11a. No call, no nothing, no…read morefollow up. I called after they missed the time and set up a new appt for one week later. Well, well, once again, they miss the time and again blame it on the technician. Apparently they have few technicians and more appts than they can fulfill. Be prepared for a reschedule because they seem to be great at not showing up. Not recommended.

Jerry Hsu serviced our home and he will always get a 5 star review from my family. Not only does he…read moretreat my (and I'm sure every) home as if it were his own, but he always keeps me informed on what he's doing and how he can help. Thank you, Jerry, for always making us feel safe in our home!!!

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

Came out did the job haven't heard anything in the attack since...pray it stays that way!read more

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

Great experience as always for our quarterly service. Darinn is very through and make suggestions…read moreon how we might address some area. Highly recommend Safe Pro adn Darinn

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Bryan was great! professional, explained everything to me that he was there to do and during wrap…read moreup gave me all the info I needed for next steps. He was quick too! Great work. All of yalls guys so far have been very good!

Do not allow this company in your attic. Do not allow them to install radiant barrier or…read moreinsulation. Do not pay them a dime until they are finished and you are satisfied. Not including the employees that showed up to perform the actual work, this was the worst company I have ever done business with. The on-site employees were polite and worked hard. They just didn't know what they were doing. It has cost me over $700 to repair my ceiling from where they stomped around my attic on the sheetrock. To have the a/c back to original condition....another $700. They will want 50% down. Don't drink the kool-aide! Project manager was never onsite (until very end and project was horrible). Management and phone support was useless! Took an act of congress to get a phone call returned. I got the owner involved but he never called me as I had requested. There are other companies out there....find one! I gave them a one because fractions and zero was not an option

Have used them for years and they always take care of any pest. I live borderline in the country…read moreand they always keep the bugs out.

Fantastic service from DFW Bug. I have been a customer for many years and have a very positive…read morerelationship with this company. The service people are always willing to take the time to attend to the various concerns I may have concerning bugs, snakes and even birds! They are always knowledgable and extremely professional. Their services have met all our needs in the past years of their services. I highly recommend this company.

It was one of the best services. Mark took into account all…read moreour wishes. It's been 3 days and we haven't seen a single spider, caterpillar, earwig or ant. We had many insects and every day we met many of them. We are very grateful.

Mark came out because we had bees swarming and lots of ants. He treated for both of those, then…read moresealed up a hole caused by a fallen tree. Always courteous and on time. Always goes above and beyond.! Weatherford, call Mark!

Always on time. Always very professional. Highly recommended. We have used their services for years.read more

Trevor was on time, thorough, and explained his findings and treatment. He identified areas I…read moreneeded to address with caulking, etc to prevent insect entry. I was very impressed with his work. Ginny H.