This place is amazing. In & out for a UTI within an hour and walk out with antibiotics. Wow. Great…read moreservice. Great help. Wonderful staff. So convenient & easy for treatment of all kinds.

Prepare to get misdiagnosed…read more Came in w my son Bec of severe congestion, cough, and of course w massive headache. When the nurse practitioner came in the room. I expected her to talk to my son regarding his symptoms. Might be Allergies, maybe coughing due to vaping, But no discussion at all. She shine her flash light up his nose and said, " his lipids are enlarge, that's why he can't breathe, he needs to see a specialist " I knew she was wrong. His nose is swollen inside Bec he's been blowing his nose. So...We see an ear, nose, throat specialist.... My son's lipids are normal. Go figure. This NP is terrible, I've seen people post about this branch regarding misdiagnosing people.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

Kind, helpful, and non-judgmental staff and doctors. Great to have an option for healthcare that…read moreallows walk-ins, after regular business hours, without having to worry about major bills. Thanks for being a part of the community!

Great after-hours. I've been here a few times and it's always better and cheaper than Zoom. Fully…read morerecommended.

Visited ZoomCare for an urgent care visit. Promptly got an appointment online for Juli Sweet, FNP…read more When I walked into the clinic and Caleb (front desk attendant) immediately knew it was my appointment and had details related to my visits and some lab tests. Great to see clinics do this ahead of your visit since it saves alot of time post consultation. In no time I met with Juli Sweet and discussed all my symptoms. She is a very patient doctor who listened to all my symptoms along with timeline and treated me accordingly. Since I had upcoming travel plans, she also recommended what I should and should not do to help make my condition better. They do have some meds in the clinic itself so if you want to save a trip to the pharmacy you can buy it from them (I did find the cost to be more than what it is at the pharmacy though). Service was very good and I am really happy with the treatment. I am very happy to have ZoomCare in my neighborhood here in West Seattle. Finally, I will no longer drive to Bellevue for our urgent care needs. Highly recommend.

Go there if you wana die, what's left of the staff is as rude as rundown as the place itselfread more

I am extremely impressed by Indigo - after a phone consultation with my primary care physician…read moreabout breathing problems due to mold poisoning, I was advised to go to the ER for a chest xray - however, I'm really scared of contracting covid at the ER, and honestly, I really, really, really hate the ER, so I opted to go to an urgent care instead. This was the first one that came up that had parking and I already knew where it was due to its proximity to my usual grocery store, so I decided to go here. I've only ever been to two urgent care facilities in my entire life, but this was by far the cleanest and most inviting one I've ever been to. The doctors and nurses who work there are friendly and went out of their way to be kind in situations that didn't even require it. Everyone went above and beyond. All of my concerns were addressed completely, and I was sent on my way with medication that, in the 24 hours since I was seen, has allowed me to breathe for the first time in 5 days and start actually coughing up the gunk and mold particulate I accidentally breathed in. Yuck, I know, but problem solved, thanks to the wonderful team here. Highly recommend!

Walked in with a 3rd degree burn on my finger and was told to wait 3 hours by the receptionist who…read moredidn't really seem to care that I was in a ton of pain. do not go here they do not care about you!

They were so incredibly kind, I was dealing with a bad ear infection and I went in for a diagnosis…read more I was feeling stressed and in pain and they were so reassuring and I ended up leaving in less then 30 min with medication and satisfaction.

I had another smooth visit at ZoomCare. I had been having ear pain and trouble hearing for a week,…read moreand had assumed that I had an ear infection. I scheduled an appointment online and was there the next day. Coincidentally, I had the same care provider as last time, Curtis Fanta. After examining my ear he suggested that the discomfort may be from earwax buildup. I was a bit skeptical, but after flushing my ears, I could hear again and the pain was just about gone. I kept monitoring things for the next several days, and sure enough everything went back to normal. Just be sure that you arrive on time/a little early. I overheard a convo with a guy who had come about 10 minutes late, and he had to rebook. As far as I can tell, this isn't the type of place where they triage treating patients according to how severe their condition--it's moreso about seeing patients at their appointment times. I think this is a great option for minor/run-of-the-mill concerns.

If your problem is 'major' they do a good job and are efficient (bleeding, acute abdominal pain,…read moreetc). If your issue is less immediate, the wait can seem interminable. Much of the care is delivered by nurse practitioners which has its good and bad sides. On the plus side, they are communicative and friendly. On the other hand, I've been unimpressed with their diagnostic skills.

I had to leave without receiving any care. The app wouldn't…read morelet me get in line. They wouldn't let me know how long I had to wait. Every time I checked the app the option to get in line was NOT AVAILABLE. They will only see you if you get in line.

This company plays shady games. I used them last year and wasn't charged as its owned by my…read moreinsurance company but this year they decided to submit my claims with a different code for same shitty service. Then my insurance didn't cover anything for some reason. Both these company is owned by same company and they try to trick into getting more money. Also, they hung up on me more than 3 times when I tried to confront them about this issue. Their doctors are very shitty and don't have proper knowledge about normal flu either. Their website is also broken when it comes to finance stuff. They are being very convoluted to make more money. Classic insurance scam. Never using this again.

Somehow this place isn't in-network with our PPO insurance, and they sent us a small bill a while…read moreafter the visit. Their online payment system is broken and I tried it repeatedly and couldn't pay the bill online. So I called the phone number on the bill repeatedly but the office was always closed. Eventually it went to collections, which provided me with a different payment gateway to visit. Guess what - it also had a website error (this time "Missing/invalid email address" - there was no email address field). Tried it repeatedly over a week and a bit to give them time to fix the issue. Never got fixed, same error every time. So I called them repeatedly - their office was often closed too, and eventually someone answered and told me they can't help, but tried to transfer me and couldn't. So they gave me an 877 phone number to dial - called it, kept getting disconnected after 10 seconds. Called back the first number, got a second number to try (the operator still couldn't transfer me - what kind of show are these folks running?). Eventually the second number worked and I provided credit card details. The operator said she couldn't give me a confirmation of payment, so this saga may not be over yet. This place has cost me so much lost time from work over the past 2 months - I've spent way more time trying to pay this small bill than I ever did visiting the office in the first place.

I had a great experience at the Ballard clinic. The staff were friendly and professional, the…read moreclinic was very clean and organized, and the whole visit felt smooth, welcoming, and efficient. I loved how fast I was in and out with blood work and a plan!

The worst. Full…read morereview to come. Stay tuned I plan to write a full review. For now just avoid at all costs. Veteran nurse here. Trust me. Find a physician who cares

Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

Dr. Karmali is by far the best doctor I have ever had. I found her at Swedish Downtown on 4th Ave…read more(she's still there) when I first moved to Capitol Hill in 2008 and even when I moved down to Puyallup, out of state, and then back again (now live in Tukwila) I continue to keep her as my primary care physician. After my motorcycle accident in 2009 Dr. Karmali checked up on me and worked with my medical records from Harborview to continue with my pain management care. To this day she still works closely with me on this care and has been very good at keeping an eye out for my health and well being and continues to work with my pain management doctor at Harborview. Dr. Karmali set me up with MyChart (available to all Swedish patients) when I moved back to WA and through that I am able to discuss issues with her without having to make an appointment to go into the clinic (I'm already there enough as it is!) and she is quick to get back to me usually same day but definitely within 24 hours. She even responds on her days off and to me, that is complete dedication and proves just how much she cares about her patients. I have recommended her to a couple of friends and they love her as well. Dr. Karmali is very knowledgeable and caring. If she is unsure of something she will investigate the issue to ensure that you get the best possible care. She is just an amazing doctor and an even more amazing person.