I have not been impressed yet with the quality of their care. I came in for my wellness check and…read moreto establish care and it was very basic which is fine, they do only what is the on the list for your age and gender but the reason for the rating is a couple of things. Do NOT ever let them record you for their notes because those notes and imformation can be seen by the billing department so not sure how they can violate Hepa but everyone does. Also, if the doctor asks you a question or notices something they just randomly mark it down as a diagnosis and then they bill you more as complex. For example, if you have acne but you came in for another reason and the doctor asks if you have acne and you say - I don't want to be treated for it - literally you say that, they can then write down a diagnosis of acne in your chart and charge you more for the visit. I don't think if the doctor notices something like that which you don't want to be treated for that they have the right to diagnose you without telling you. Make sure if you get asked to tell them that you don't want a "diagnosis". I feel like they are looking for diagnoses to make you complex case. I do not take any medications and have no chronic conditions but somehow UW Med says I am "complex" but no other doctor's practice has ever said that. Be very aware of what you say and what they write down is my recommendation.

It seems some reviews here are about UW's policies and procedures in general. I am talking about…read morethis clinic specifically. I have been going here for six years and I hope I never have to go anywhere else. I have very complex health needs and I always know I will be treated kindly and with respect by everybody here -- doctors, nurses, staff, lab technicians, everybody. The integration with my specialists is terrific. I feel like my entire care team here and at the rest of UW are connected and can help in treating me holistically, not just looking at numbers and stats.

Care for my mom. Radiation and Oncology…read more My mom has not experienced being loved like that on a long time. She went in for 22 days of VMAT and I have to say, EVERYONE, even the parking guys are showing love. The Radiation team in the basement are truly amazing and so caring. Validated parking when you go here. The only exception is you'll be lucky to find a wheelchair. Plan ahead. Call ahead to transportation. It's sad how few wheelchairs there are available at Buck.

I've now been in hold nearly a half hour trying to make an appointment and NOBODY EVER ANSWERS THE…read morePHONE!!!! FINALLY!!!! After 26:30 on hold, someone FINALLY answered the phone!!! Next time I will simply call Overlake Hospital and go there instead!!! I have much better things to do with my time than to wait on hold to make an appointment with a medical clinic that quite obviously doesn't value my time or me as a patient!!!

The people are very enthusiastic and helpful, and the vibe is very energetic the health care…read moreprovided by doctor Sahi and Lynda is great!

Evergreen Health has taken great care of me and my family for years. Love that have my chart and…read morethe quality of care they provide.

I am extremely impressed with the level of care I have received here! On the medical side, Grace…read moreDavis is warm, caring and extremely knowledgeable. And she works in tandem with me (as opposed to just pushing information) and listens very well. On the dental side, I have had both Dr. Chenepalli and Dr. Choi. Both are outstanding in their own ways! Dr Choi did a filling on me. She was extremely gentle with a lovely demeanor. The office staff and techs/assistants are always kind. I have only had positive experiences here.

it was the best of times, it was the worst of times. Washington is without a doubt a dichotomy…read more Stelar docs like Duncan, nice providers, etc......full stop.....they will bug you no end, their answereing service called 22 times with compete BS. Contrary there is no ride srvice for vets. dr Duncan is a star butoverall i think most of these pharmd and certain MDs might be more effective in another field. Communication either doesnt exist or the calls start at 8. i gave them an easy easy problem to slve at 0830 and im just now getting a response. Thankfully its Dr. Duncan. She is very nice. i like her laugh. the rest of you need my private boot camp course. this state truly sucks in medicine.

Highest recommendation. No caveats…read more I've been a patient of Greenlake Primary Care for 30+ years. Dr Krista Hodne is my current doctor. (Previously, Dr Busch and Dr Starkebaum.) I'm a cancer survivor, among other stuff. Nothing about my care is easy, straightforward. Some of my troubles have taken years to bring under control. Dr Hodne is the best partner, life coach, and caregiver anyone can ask for. She and her team have gone above and beyond for me, time and again. Two strategies are proven to improve patient outcomes. Constructive long-term relationships, obviously. Emphasizing wellness over treating disease. Knowing this, I enthusiastically supported Greenlake's switch to a concierge model. The concierge model is a rejection of our nation's immoral, inefficient, profiteering fee-for-service model. It's a return to our Rockwell-esque notions of the family doctor. It allows doctors to spend as much time as needed with a patient, to do research, to coordinate all the referrals, to do battle with insurers, etc. No one is getting rich in family practice. Or running an independent clinic. Do the math, read the news. The providers at Greenlake Primary Care are making huge sacrifices. Just to keep the lights on. Just to deliver actual healthcare. Yes, concierge requires memberships to make it work. Until our nation adopts Medicare For All, it's the best available option. I chose to be a member, despite living off credit cards (at the time), because I wanted to get better. I chose correctly. You can too.

They ignored my symptoms and misdiagnosed me... when a patient complains of pain, don't respond by…read moresaying oh, it itches? The way you treated me was so WRONG! It turns out I had swelling of the brain; I could have died if I hadn't gone somewhere else who actually listened to me. Furthermore, my job and living situation was effected by your negligence.

I highly recommend this practice/medical team. Both Austin and Alicia, the office staff/medical…read moreassistants, are always are SO friendly and go the extra mile to help patients. Any questions/scheduling needs are addressed quickly, their billing is very transparent/affordable and my appointments are always on time. Dr. Scott Greenspahn is very knowledgeable and has helped push me to make progress with both mental and physical health in ways that I am comfortable with. He collaborates to make individualized plans with his patients and checks in on the progress that was made every single visit. He also is fun to talk to and has a great sense a humor. What more could you ask for a doctor?! I moved to Washington a couple of years ago and knew nothing about navigating medical care in a new state. Prior to finding Coho, I called SO many different practices and either did not receive a call back, was overcharged, or was seen by a doctor who did not spend any time getting to know me/didn't care about my overall health. I was frustrated and close to giving up before I found Coho. This practice provided a completely different experience and my opinion is that this is the way health care should be handled by all medial professionals. I would recommend this practice to all of my friends, family, and anyone who is looking for a doctor that actually cares.

After years of hard drug abuse, my husband and I came to Dr. Scott Greenspahn out of desperation to…read moresave our lives. We tried everything and nothing worked. Until he put us on the Suboxone program. We have both remained abstinent, with zero relapses. Dr. Scott has an educated, intimate knowledge of how to successfully keep his patients safe and comfortable on Suboxone, and even more importantly how to get us off. Stopping this medication is a long, arduous process and Dr. Scott has the exact protocol to do so SUCCESSFULLY. He has stuck by us through the years and has singlehandedly KEPT us clean, sober and thriving!

Yup it is a family thing. My grandparents went here, my parents went here, my siblings go here, and…read morenow the next generation is making the rounds. It's not just a tradition, it's the confidence of having a doctor you trust. Superb experienced staff and on-site facilities and with the hospital right across the street (literally) they have extensive resources available to them. A lot has changed over the years, they've moved from a somewhat poky little building on 116th to a multistory mega-plex (across 12th from Overlake Hospital) and the appointment systems is a bit of a maze of "push 1 for... push 2 for.... push 3 for...." but eventually you'll get to speak to real person who will really care what you have to say. Edit: New address: 1407 116th Ave NE, Ste 200

I would not recommend using this facility for your infectious disease or your general practitioner…read moreneeds. Once my doctor retired they wanted to send me to three or four doctors to get the same meds I have been taking since 2007. To make it worse, I tried to get an appointment with an Overlake general practitioner for four months and have been waiting. Not to mention the other doctors they want to book me with for existing and long term meds with no intervening issues. I am convinced that this clinic is operated in a rigid and very non-holistic way, asking you to see a different doctor on different days IF you can get an appointment without waiting months, in order to bill as much different services as possible. I have literally been out of prescribed medication for two months and they refuse to refill even though I have been available to see the new doctor the entire time. The bureaucracy here is like nothing I have dealt with and l've used some of the best practitioners in the country, including in Los Angeles where everything was managed in a seamless holistic way with one provider who was there to deal with the ongoing and normal needs of the patient unless a bee issue arise and you need referral. Overlake is a big business with big bills and a big bureaucracy that will try to send you to four doctors for four medications (if you can get an appointment) even though you're medical history has not changed and your condition is perfectly stable. When I advised them I as having bad side effects from abruptly stopping a medication due to doctor retirement the reply was sorry you have to see try new doctor even though I can't get an appointment for months. Imagine seeking an appointment in February and being told we can see you in May. Stay away. Don't forget these are the corporate vultures who were in a scandal during Covid when they provided scarce Covid vaccines to their rich Bellevue donors. That's how they operate.

This VM location is amazing! The staff are always kind and helpful. Usually the appointments go…read morequickly and easily depending on what you're there for. Their lab is a little slow, but their staff is so friendly and good at their jobs. Excellent care, upmost respect for patients.

This location is so much easier to get to compared to their Seattle campus. And there are plenty…read moreof parking spaces available for free. PCC and Target are in the same building and there is also Trader Joe's next block. When I come here for a hospital visit, I also get my groceries and shopping done. This location does not have ER and most of the specialists are located at their First Hill Seattle campus. I got my CT scan done here and there is a lab as well for blood work. P.S. Dr. Mack is awesome for primary care/internal medicine. Caring, timely, and thorough.