No problems at all with our unit or access. The office staff has always been pleasant and…read morecourteous. Having our "stuff" stored in a safe, accessible unit is one less thing to cause concern. Thank you South Hill Mini Storage.

They lie and do not want to help resolve an issue that they created. Hate hate hate this place. I…read morecan not wait to get my things out of here. And they do not give you the $10 credit that they promise to give you for writing a review. I have completed 4 and still have got nothing not even an acknowledgement of it being completed. So BEWARE of smiling faces, especially when they are "going over the details" because they are just a diversion to get you to sign an agreement that is full of crazy charges for every little thing and numerous fees that can be applied to your account. And make sure to read all of it because if you just answer a question based off of them reading it to you then you are the one who will be deemed as "falsifying" answers in the contract. Absolute criminal practices.

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

It's amazing Buxbear Storage in Hayden has NO issue in taking almost 400$ a month on rental of two…read morestorage units. But when u are owed a credit of 84.99$ i was told the management wasn't sure how to credit your Credit card. Now lo and behold was told the Owner dosent to overpayment/ credit back to the renter. Well it's a good thing I have a receipt from Buxbear showing I have the overpayment / credit due. Not happy with Buxbear or the owner at this point.

We were in need a storage close to where we live and found this hidden gem! Cintia was extremely…read morehelpful and kind. She explained everything in detail. We asked about a military discount, and she gladly applied that to our monthly bill. We were able to get an end unit that was convenient to load and stack our boxes. Thank you Cintia for your help and kindness.

I solicited quotes for a storage unit and Barker Storage was quick to respond AND they had a great…read moredeal on a 5x10 unit. I had some questions and they were also quick to respond. When my gf and I went in to do the official paperwork, Kia and the owner were there to great us. They were very friendly and thorough on all the details of renting a storage unit and what they did on property to ensure safety and security of our unit. Tip - the access into/out of the property is through an app. Coming in isn't an issue, leaving seems to be since both times we came to drop off items and exit, I had to physically get out of my car to get the gate control unit to catch the signal from the app to open the gate.

The managers, Kia and Rob, at Barker Storage are wonderful. They explained everything in great…read moredetail and were very easy to work with throughout the lease process. They even called me at home when they had a spot open up for my large trailer. I can't speak highly enough about how great they are to work with. Five stars! Thanks guys!

Have had a great experience with them so far. Walked in last week and was able to sign up and get a…read moreunit right away. Prices are reasonable and better than other locations. Love the set up, easy access to my unit and seems very secure. I really like the convenience of the office hours and unit hours. I plan on moving from another unit in CDA to here over time

Buxbear told me my account would be credited back on my CC or a written check. But he had to talk…read moreto owner first. Well lo and behold my excess payment as shown on my receipt of 85.99$ will not be refunded. Unreal.

I've been with epic storage for years. I've always had exceptional customer service, cleanliness…read moreand security. Any issues we have had were taken care of in a timely manner. Would recommend their services.

Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'