Went in as instructed to show ID and other requested documents. Walked in employee said he would be…read moreright with us, stood there for 10 minutes, was never asked what we were there for then was asked to step outside and the employee locked the door behind us. Like REALLY DUDE? That's the extent of your customer service skills?! This was about 12:45 this afternoon, not like we showed up at closing time.

The units are well priced for the location and sizes, the area is kept clean and plowed when it…read moresnows. The employees are some of the friendliest and most helpful people ive dealt with at storage facilities. Would definitely recommend to others.

Super clean facility. Top-notch. Not one speck of dirt in my unit when I moved in. I left my…read morestorage unit unlocked the first day, and the staff member called me to let me know that it was unlocked. That was the very first day. That shows efficiency and caring. There is plenty of lighting during the evening. Easy access to get in, using your app on your phone. Highly recommend this facility. Staff is very efficient, personable, and willing to help. He gave me all the necessary information regarding insurance, etc. you get what you pay for with this company. If your valuables are important to you, check this out. You won't be disappointed.

Never ever rent from Extra Space! Their rates are outrageous. I rented 2 units, one was 10x20, and…read morethe other was 10x10. They get you in with a low price but within 6 months they double the cost. I started out at $150. After 6 months it went to $300 and 6 months after that $400. That's when I got out of there. Go to ABC storage!!! They are great people with reasonable prices and when they raise their rates which is not often it's $10-15 a month not $100 a month like Extra Space. Extra Space holds you hostage PAY WHATEVER WE WANT OR WE KEEP YOUR STUFF!!! DON'T GO THERE!!

This place SUCKS. Do not work with them. I'm a college student and have had a unit over the past…read moretwo summers and customer service has consistently been poor. Their posted hours are not accurate and they have opened late/closed early many times. Very unreliable and inconsistent. My friend and I have driven multiple times to access our unit and they have been closed. Super sketchy, elevator doesn't work, hallway lights broken, pretty sure people are living in their units. As a girl, I would not go there by myself. Would give zero stars if I could.

I reserved a U-haul cargo van through Express Storage so my son could move his belongings from his…read morestorage unit onto campus. Unfortunately, he had car trouble on the drive up from CA, and wasn't able to get into town to pick up the rental at the appointed time. I called the office to see what our options were and was fortunate to have the Regional Manager, Amanda, answer the phone. I explained our situation and she was extremely friendly and helpful in providing a solution at no extra cost. It was a very stressful time and I greatly appreciated her assistance! When my son finally made it to town, the rental was waiting for him. The whole process was very smooth and we highly recommend them!

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!