The units are well priced for the location and sizes, the area is kept clean and plowed when it…read moresnows. The employees are some of the friendliest and most helpful people ive dealt with at storage facilities. Would definitely recommend to others.

Beware of their outdoor parking area, although it is fenced and requires a key code it is not…read moresecure. I travel to the area for work in the summers and trusted them to keep my car safe until I returned. They called one day and said someone broke one of my windows and rifled through my belongings inside. I was upset but trusted them to increase security and prevent it from happening again but that was not the case. A couple months later another window was broken, my bicycle that was inside was stolen, and an item was left inside that was likely stolen from another customers vehicle. I don't like to write bad reviews but feel I should warn people about trusting them with their vehicles!

Super clean facility. Top-notch. Not one speck of dirt in my unit when I moved in. I left my…read morestorage unit unlocked the first day, and the staff member called me to let me know that it was unlocked. That was the very first day. That shows efficiency and caring. There is plenty of lighting during the evening. Easy access to get in, using your app on your phone. Highly recommend this facility. Staff is very efficient, personable, and willing to help. He gave me all the necessary information regarding insurance, etc. you get what you pay for with this company. If your valuables are important to you, check this out. You won't be disappointed.

Never ever rent from Extra Space! Their rates are outrageous. I rented 2 units, one was 10x20, and…read morethe other was 10x10. They get you in with a low price but within 6 months they double the cost. I started out at $150. After 6 months it went to $300 and 6 months after that $400. That's when I got out of there. Go to ABC storage!!! They are great people with reasonable prices and when they raise their rates which is not often it's $10-15 a month not $100 a month like Extra Space. Extra Space holds you hostage PAY WHATEVER WE WANT OR WE KEEP YOUR STUFF!!! DON'T GO THERE!!

Review guidelines? Boy if that don't say it all. I doubt very much so that these are even legit…read morereviews considering I received a phonecall one day from a guy who asked if I would write a good review for these folks, he would in return, after also giving him 10 emails of people's, pay me. I think it was something like $20 for every ten emails given. I know for fact this storage is not a good place at all. I'm experiencing their poor treatment . I can't wait to clear my belongings out and move on to a much better self storage. These people will have all access to your bank accounts. ,they will then make reasons up to charge you $40 here,$15 there. Always helping themselves to your money, without first contacting you. They send themselves over to your unit, as your in it, driving back n forth, doing a whole lot of nothing, while casing your unit. Unfortunately, I have been with them for at least 3 yrs if not 4. Not one time have I received a thank you for your business, or, thanks for being a loyal costumer. So much to worn my community of, but first let's see if truths even get to be posted, you know, with their review guidelines and all Sincerely, frankie. Oh and I have to give at least one undeserved star to post. Suprise

Zero stars never moves anything into the unit and they are trying to charge me 400 . Tried to…read moreoffer to pay rent owed and prorated amount but Shawn the manager refused to remove any fees or work with me at all do not use them and he says he's not afraid of bad reviews so here you go Shawn

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

No ever since the fire burned down my unit in September of 2024 I have not tried anything for…read moremanagement as to whether or not I can salvage any of my items. No return phone calls no return text messages no return emails however I still get bills for a unit that I cannot access. Have a direct my experience one

From the owner: We are a small, locally owned family business located just off of Francis and Nevada. We have been…read moreserving Spokane for many years and recently passed the business to the next generation in the family! We offer 10 x 10 storage units at a low price. We have 24 hour access storage units and units accessible between 6 am - 10 pm. Call today for a price quote.

This place will take your money and has 0 flexibility to work with you on payments and plans. They…read moredeleted all of the other 1 star reviews recently. Go with a more friendly company.

Very slow paced, but pleasant staff…read more One staff member and I had a conversation, and it was pleasant and fun. The other staff member advised me to come back if I ever needed services. I had left this company at the time because I needed something different. Nothing against this company. They should pick up the pace a little bit. I had requested storage units and a truck. It just did not work out for me at the time. It was cheaper than the next Storage that I used later.

if you are looking for storage. DON'T! homeless people live out of the units. It's dirty and pour…read moreurine out. It smells bad too. Nobody answers the phones to even complain.

I've been with this mini storage for over 20 years now and it was wonderful. Up until recently when…read moreit got new ownership or management. I'm not sure but now it sucks. The service sucks. The employees sucks. The whole thing sucks

Fat, horrible, greedy, worthless pieces of cheap ass s**t! That sum it up for you?…read more Go somewhere else! Anywhere else! Expensive, $100 late fees, unprotected, leaky, uneven and, in all other ways, crap! I've had the owner, during business hours, in my own unit, threaten me with a gun... Don't let the "nice" lady in the office fool you either. Worthless scum doesn't begin to describe her...