[Edit: The regional mgr issued a refund of the last month's rent, which is appreciated, and for…read morethat action I'll move the 1 star to a 2 star, even though we suffered far more financial loss than that one month due to staff errors.] We'd never rent here again! We have been on the road for several years and couldn't move out of this location, otherwise we would have. The staff cost us a LOT of money! We moved from a small unit to two larger units, then had relatives come by and take things out while we traveled. When they got us down to one large unit, we asked staff to make sure that we had the same gate access code. The person we talked to (Leo?) assured us that would be the case. A family member rented a truck and brought a friend out from Chicago to pick up some things. They couldn't get in, and since it was the weekend, nobody was in the office. So they wasted the cost of the truck rental and their time. Then after we got that straightened out, we were able to downsize to one smaller unit. I called Leo again, and he assured me that the gate code would be the same. Again, the relative rented another truck and got a helper - guess what, the gate code had been changed again, even though Leo promised us it wouldn't be. Asked point blank, Leo said he had no idea that gate codes changed automatically when renters moved into different units. It wasn't until AFTER this that we were told about the kiosk in the office entryway, but that might not have helped because when our relative arrived, we were out of cell range and couldn't have provided login info. Then when we finally left the facility completely, they wouldn't pro-rate the month's rent (we left on the 3rd). "Company policy!" I guess company policy overrides the money and time we wasted believing your staff when they said we could use the same gate code. And again, they had raised the rate on us. The new place we rented with a competitor cost us less than half what we were paying at Global Storage, and it has far superior carts for moving items into/out of storage. We often had to go hunting for carts because there aren't enough spread around. Also, the exterior doors have door stops on them, to prop open the doors - and most of those door stops are broken! The last day, when we moved out, a man was cleaning fishing equipment and other stuff right in the main entrance near our unit. He blocked access for about 45 minutes, so we had to go the long way around to our stuff. Staff should have noticed this on their video system and asked him to move. Currently, there are a lot of empty units at this storage facility, and now I know why.

Super friendly employees, helped us find what we were looking for. Really helped us out. Highly…read morerecommend!

I've been trying to get a person on the line that can help me with my storage unit . I've called…read moreother public storage store and every time I get an automatic answering machine . Why can I real person pick up the phone . I've been a customer for years. This makes me just want to take my business elsewhere else.

I stopped in last week and spoke with John. He is super friendly and very informative. He let me…read moreknow about the specials happening in store and online. He gave me the best options for size and pricing for the size of the units that I needed. He sent me emails as well to confirm my reservations and let me know the next steps. He's great! When I came back to confirm that I was good, he went above and beyond with his service. Thanks John!!!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My go-to storage was always Public Storage ... I live in Glen Ellyn and googled storage places near…read moreme. Lock Up Self Storage popped up so I decided to view their website for prices ... I found the perfect sized unit at a great price, the unit was very clean, carpeted and climate controlled! And to top it off the renting of the truck for 3 1/2 hours on my moving day came with the rental. I though it was too good to be true but I called them anyway and all of it was true so they definitely won me over from Public Storage. Best Decision Ever!!

The computer system was down on the day I tried to pay rent, so they couldn't take payment. They…read moresend emails "Call our office" and dont reply when you email respond What Do You Want Worst customer service ever.

I had a great experience with this moving company from start to finish. The booking process was…read moresmooth and professional, and the movers arrived right on time on moving day. They handled all of our belongings very carefully and gently, making sure everything was well protected. They came with a big truck and plenty of moving blankets and covers to keep our furniture and items safe during the move. The entire team was very caring, hardworking, and respectful throughout the whole process. We will call on them for future moves. I highly recommend them to anyone looking for reliable and professional movers!

If u are looking to move I highly highly recommend these guys…read more A team of three showed up to help us move they were very professional, hard workers and did not stop until we were fully satisfied and were very cool guys to talk to, plus they are very affordable Actually 5 stars is not enough I would give them a 10/10 stars Thanks again guys u Guys Rocked It!!

Couldn't be more pleased with these movers. The crew worked together like a well oiled machine…read more Almost everything they moved was wrapped with a blanket and/or shrink wrap. Everything including fragile items arrived without a scratch. All the guys were super courteous and professional throughout the day. Cost was more than fair.

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

Great facility- clean, friendly, well lit and easy to get in and out of. We needed to add another…read moreunit and they were super helpful about showing us our options.

Roughly 4+ years ago we had an urgent need to store some belongings that were inherited and these…read moreguys were great in getting that set up and thankfully they had availability for the size that we needed. We ended up using the unit for more than just what we received which was super helpful. However, recently we've been able to sort through and sell-off/donate the items we had stored and our needs have caused us to stop, however, throughout the entire time, everyone we dealt with were fantastic including times when they needed access to ensure fire suppression systems were tested and working. I felt that all of my belongings were safely being secured.

I used Boerman recently for a local move and they were terrific. Everyone I dealt with was…read moreprofessional, friendly and helpful. Trevor and Melina worked together to finalize the quote, move date and specifics. My moving team (driver Nate and movers Jonathan, Daniel, Ray, Edgar and Conner) were so careful with my things. They went to great lengths to protect my former house as well as the one I was moving into - especially the newly refinished floors! Juan and his partner did the packing and unpacking. This was particularly helpful because they knew just where my things went. If you're planning a move, I highly recommend the Boerman team!

From start to finish, Boerman Moving was an outstanding experience! We were moving across the…read morecountry and that comes with a lot of stress. But Boerman made it easy! They came out to do a review of our house to give us an accurate estimate. The driver reached out 2 days in advance to give us his time for arrival. From the moment the driver and team showed up at our door, they were professional, kind, and on top of every detail. We watched them take great care of our items, pack it better than we ever could have, and treat us with such respect. Upon delivery several states away, we received the exact same treatment! Communication was clear, the driver was on time, and our items were delivered in perfect condition. We will be recommending Boerman to anyone we know with a move in the future! They made our big move so much better and stress free!