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    Zippy Shell Fox Valley

    5.0 (6 reviews)
    Open 8:00 am - 9:00 pm

    Services - Zippy Shell Fox Valley

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    Extra Space Storage - Office

    Extra Space Storage

    (17 reviews)

    DO NOT RENT FROM THEM - Classic "Bait and Switch" scam…read more Having two kids in college, we have rented several storage units short term, and NEVER had a rate increase over the 4 to 8 month rental period. We rented a storage unit on 1/4/2024 for a monthly rate of $60.80 and told them that we would have the unit until at least September. Less than 90 days later (3/28/24) we received a notification that our rent was going to increase on 5/4/24 to $121.60. More than double. I contacted the rental office, and they were also surprised, stating "this is corporate billing" and "they usually do not increase the rent for at least 6 or 7 months". He said he would call corporate and request that it be reduced to the original rate for at least 3 more months. 4/4 - received a call back that they were able to get the rate reduced to $104 starting 5/4/24. My response was this is completely unacceptable and we will be moving our items out of the unit prior to 5/4. This is a complete scam and classic bait and switch. I could have rented from many other locations that had prices similar. Their current website states, $69 (10x10) for the month. The representative told me that would not apply to you, because you are already a customer. I will now need to rent another truck to move to a different storage unit, which is expensive and time consuming and had I known their business practices, we would never have rented from them. Their website has over 100 (5) star reviews. I tried to write my own review to make other potential customers aware, and their on-line support stated, "that you cannot post a review on our website, we pull reviews from various social media sites and share them on our website". For us, this has been a very costly mistake. Additionally, many individuals who need to rent a storage unit may not be in the best financial position. And to allow people to rent a unit at a given price and then double it less than 90 days later is appalling.

    The good: Is it storage? Yes. Metal, doors slide up and…read moredown, you get a lock and keys, and there are usually push carts available. It is gated and the code usually works on the first try. The bad: Temperature controlled is construed liberally. It was COOLER outside when it was in the upper 80s. So not great when you are moving and already bound to get sweaty. The ugly: Even if you are in a hurry to store, do yourself a favor and do more research or get what you are expecting here in writing. Find a storage location where the rate you are QUOTED will be the rate you PAY. We rented here at $73/month, an amount they will later tell you is "promotional". This will be after unilaterally increasing your rate to nearly double after sending "notice" by snail mail (never received). Yes, customers expect rate increases. Yes, this typically is in excess of actual inflation. But taking advantage of a "rate increase" as a way to nearly DOUBLE the price is scandalous. Kevin Laskowski, the manager I spoke with, assured me that a refund of that non-noticed increase was "not possible." But he also says this is the typical practice across the country. As an interior designer who rents another unit and whose clients have also used them (plus one more for a charity for more than a decade), I can tell you that I've never seen a practice this slimy before. Note that when you vacate a unit you receive notification by text, so it is possible to give notice that someone might actually receive. But that is not what happens when they want to silently and exorbitantly increase the rate (and maybe hope you don't notice on your credit card bill). Unfortunate lack of ethics in such a simple and profitable business.

    Extra Space Storage

    Extra Space Storage

    (2 reviews)

    I've been renting a storage space at the Batavia, IL facility for a few months at a rate of $158…read moreper month. Without any prior notice, my February payment suddenly jumped 50% to $238. When I contacted the facility, they claimed they had mailed me a notice--one I never received. They've since offered a "reduced" increase of 21%. But what about the agreement I signed for $158 per month, you may ask...? (see page 8 of the contract)? I also asked how much notice I'm required to give if I decide to move out so I don't incur a penalty. They told me: *Before February 30th if I'm leaving in February *Before March 30th if I'm leaving in March Immediately after hanging up, I received a text message confirming my "notice to move out" of space #-## on 03/01/2026--even though I had only asked a question about the process. When I called back to ask why I received that message, they said it was simply so they'd know I was considering moving out. If they can instantly text me a move‑out confirmation I never requested, it's hard to believe they couldn't have texted me about the rate increase they claim they mailed. I'll let you decide whether this feels like an ethical business practice. To be fair, the facility itself is clean, secure, and conveniently located. But the way they handle communication and pricing feels... less than transparent.

    Life Storage has been a godsent. John has helped me so much and gone above and beyond to support me…read morehere. Storage here is convenient and incredible. I love their late hours and the way I can store with them and it feels like a garage I can pull up to instead of a lugging my farmer's market setup from my basement. Super grateful for them and their staff and highly recommend this place to everyone.

    Zippy Shell Fox Valley - movers - Updated May 2026

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