Service is amazing. Easy online booking! Drivers exceeded the pick up times.

The 5 stars is well deserved! Very reliable, easy to use, easy to contact the driver if needed, and great price! I needed a package picked up from a Best Buy and have it dropped to a client and it was an urgent job, Ziply SAVED the day! Their customer support was incredible, they were very pleasant over the phone and very helpful. I would definitely use their service again! read more

I have used the service three times to deliver labs to UCLA, my first driver Ayesha was excellent, professional, and friendly, she relieved any concerns I initially had about working with Ziply. Matt in the office, this last order helped me arrange an early morning pick up. While the app only gives 8am as the earliest option Matt told me the work around and then confirmed his driver that evening for next morning 6 am pick up. Victor was right on time and delivered right away, confirming that he could deliver an hour earlier than scheduled and calling to confirm his drop off relay the receptionist comment which he was not obligated to do. Having been an owner operator myself and a career in customer service driven business, I appreciate the reliability as much as the sincere care for the customers satisfaction. I cant stand fake friendly, I can hear insincerity a mile away. I want up front professional can do attitude and it gets done results. Being friendly is only part of it, I am getting the service I require to feel confidence in thus company. I am not crazy about yelp reviews, I have a fondness for the Better Business Borough, which actually vets and confirms legitimate complaints and concerns and works to resolve them, while a business owner pays to be a member in the BBB they have no control in the investigative process. Yelp is subject to corruptions on both ends. Any yahoo can make an unfair or unsubstantiated comment and business can pump up positive reviews....my review is not solicited. Its why despite all the positive reviews I had to wait and have a number of interactions before commenting. I am very satisfied with the service thus far and have been using it since mid Aug. 2020 read more

Several times this past week Ziply has come through and saved the day. Reasonably priced and great service. They're our go to now.

Convenient and reasonably priced. I used to use it for work but now use it for personal transport. Never had any issues with the drivers and they all clearly communicate with you. Well worth the money and highly recommended! read more

Need it delivered today, by a professional service + tracking information? Thats what you get with Ziply. Driver took all social distancing precautions currently in place. Will use again. read more

These guys stand out in the level of attentiveness and appearance of each driver. They're professional and prompt. Haven't had a single issue which is unusual with courier services. I've met the manager who personally delivered a package and he's a very nice guy with attention to detail. Definitely recommend them! read more

100% Fast & Responsive. 100% polite & hard working drivers. Long story short, I misunderstood instructions to get a package picked up. When Jack, the delivery guy, arrived, he was extremely polite and professional--even when I told him that I had messed up. Matt was easy to work and extremely helpful in figuring out the situation. The new driver / delivery gal, Christa, immediately sent me a message after accepting the job. Now I hope there isn't too much traffic, so that she can deliver my package on time! Overall, I am planning on using their services for a long time. Plus, it's relatively affordable compared to some other courier services. read more

I needed to request for an urgent courier delivery service for work. After receiving multiple quotes from other companies, I realized Ziply's was the cheapest. From Santa Monica to Beverly Hills it cost $19.29 which was extremely cheap compared to other company prices of $30-$40. Conveniently, all deliveries are booked via website and can be completed in less than 3 mins with all the needed information. Once a driver has been assigned to your service, they'll e-mail with an update of time arrival. You'll receive another e-mail when they arrive to the drop-off destination, with a scan of who signed off on the package. Most importantly the delivery was prompt, convenient, and very useful! read more

I can't tell you how pleased I am with this service!! I needed to get an important document set far across town. Not only did the driver call me to confirm, but he was there earlier than anticipated and got the document there super quick during rush hour traffic in LA. I will definitely use them again!! And refer them as well! read more

Ziply was great! My husband was in a golf trip to pebble beach/carmel and he forgot a couple crucial items. I was able to book a ziply driver to drive his items up to him. It was super fast and simple to coordinate and you get to track the driver. His items arrived safe and sound and in time for his tee time. read more

I used to use courier services all the time when I worked in NYC. This is my first time using a courier service in the L.A. area and it worked perfectly for me. I requested a quote and someone was here within an hour and delivered the envelope within the next hour after that. Great communication as well. I was able to message the driver directly to explain how to get to my office, so it was smooth sailing. I highly recommend Ziply. read more

We used Ziply's services recently for our wedding and I would highly recommend them for any delivery services you may need! Our wedding was in Long Beach and I wanted to have a Diddy Riese Cookie bar at the wedding. I was planning to go the day before the wedding to pick up the cookies myself but I realized that going from downtown to Westwood and lugging the cookies myself was not the best idea.. I searched on Yelp for some courier services and got a couple quotes but some wanted almost triple the price of what Ziply quoted me. They are VERY reasonably priced, way worth paying for the trouble of driving into Westwood. Looking at their website, I thought they only did pick-ups on demand (not in advance) so I called Ziply got their voicemail but Matt immediately called and emailed me back. He said it was no problem to schedule the service in advance, just to put in the notes the pick-up date. I accidentally put the wrong time in my request and emailed Matt and he called the driver to update the request. Our cookies arrived on time with no problems. Their website is easy to use and their customer service is very friendly and prompt! read more

I accidentally left a bag at the hotel I stayed at in LA.... Didn't want to lose 2 hours out of my day driving back up to retrieve it, so I googled best courier services on Yelp and Ziply came up. It took minutes to log in and sign up and I paid online. They sent confirmation emails and also showed who the driver was that was coming and when they would arrive. Like clock work. Super happy.. Would highly recommend them. Thank you! read more

I was having issues with my initial online order (totally my issue, not the website's), and received a note from Matt at Ziply asking how he could help. I was a bit floored by the personal service, and he generously walked me through the order. All went perfectly with the pick up and drop off, and I was floored, once again, by the completely reasonable price! It was not only a swift, painless, and reasonably priced process--it was handled with a human touch and confirmations along the way that the various steps had been completed. I'm a thousand percent sold on Ziply and so appreciate their efficiency and courtesy in getting the job done! read more

At Hidden Garden Flowers, we love Ziply! If a delivery is ever too far for our delivery drivers to take, we can instantly schedule a Ziply driver to swing by within the hour and deliver on our behalf. 10/10, would recommend! read more

I needed a package to be delivered at a very specified time. Ziply came through with flying colors as reliable and on time! The gift was captured on a live zoom call and it was a great surprise. I will definitely use them again! Thank you, Ziply! Great service. read more

I LOVE Ziply!!! Messenger service on demand. Place your order at any time day or night and within one hour it's picked up and delivered at half the cost of ANY messenger service. Excellent customer service, super friendly employees. Ziply is changing the game in the messenger service industry! read more

I can't say how pleased I am with my first time experience with Ziply! For many years I used the big name couriers in LA, but with most things now being able to transfer digitally, I haven't needed to schedule a physical pick-up for many years. Until today that is. It took me a moment to remember who I used to use. Made a quick call to them and was promptly told that because it was "tax day" they were swamped and couldn't accomodate my job. Huh?!? Checked out Yelp and saw the stellar reviews for Ziply and decided to give them a call. Spoke to Matt and he explained that they were an APP based service and that I'd need to go to their website to place my order. Cool...very modern! Signed up, signed in, placed my order, got a confirmation, and in less than two hours I had my package in hand. The best thing of all...It cost less than half what one of the big traditional courier services would have charged! It's basically Uber for packages. It's amazing! read more

placed a package pickup at 1pm. based on their customer service number message i was under the impression they would pick up my package within an hour. The website does not let you specify time you need your package picked up. Went ahead and placed the order in hopes they were true to their word. its 3:20 pm, the driver just called and said she would be here in 20 mins. I had to cancel the order because I needed this item delivered within 3 hours from downtown to upland. Now i have to drive it up there myself and i lost half the afternoon waiting for ziply. They only respond to emails via their support address. Price was goodm service was lacking and a waste of my time. read more

Just used them today. Very professional service and cool website.

Ziply is fantastic!! We constantly have items of various sizes that need to be sent to and from the office. Its comforting to know that Ziply is reliable and pretty quick, especially for time sensitive things. Hoping for an app soon! Will absolutely use them in the future! read more

I used this service yesterday to have a package and some flowers delivered from North Hollywood to Anaheim. All I can really say is, it was amazing. So easy to use. The driver was early to pick up my package and when I told him I was running just a little bit late, he was friendly, understanding, and waited. I was having the package dropped off at a hotel for a guest and he made sure the hotel was able to find the reservation. At first the hotel couldn't find it and he called me to see if it could be under any other name. That is GREAT customer service. And the best part, service was less expensive than all the others out there. All of this for $52. On top of it all, he did the delivery during morning rush hour. I'll definitely be using this service again, and you should too. read more

Our company needed a one-off request for a messenger delivery service in L.A., and Ziply was super easy to use, and very openly communicative every step of the way. The driver called to make sure the package was delivered correctly and that we had every piece of information we needed. It was excellent service! Would absolutely use Ziply again if the need arose. read more

I have used Ziply about 8 times personally now and many times for my Fashion Business in DTLA.  Personally I have had them pick stuff up that I ordered on craigslist, run documents to places like a normal courier, and they sorta helped me get furniture from my brother's house to my house in the valley.  I had to get christmas presents to my office in DTLA one morning before I could get there and they picked them up and had them delivered by 9 am.  I got to my office in the afternoon and all of the presents were wrapped by my assistant already and ready to hand out.  Its sort of like having a personal assistant that will drive around the city for you, because there is nothing worse than driving in LA. read more

Wow! An easy to use, reasonably-priced, reliable messenger service. They picked up a roll of plans from the building department and delivered them to my architects. Love their simple user-interface, real-time tracking and prompt communication. I plan on using Ziply as my go-to messenger service and would highly recommend them to others. read more

Hi -ziply is a great service. They always ensure excellent delivery and superb customer service. Matt is great! Thank you ziply! read more

Awesome service! The online interface for ordering is great, and they were quick and more cost-effective than other kinds of courier services. I'll definitely use them again, and only wish they were available in more cities! read more

I recently used Ziply to pick up a package in Hollywood because, frankly, I didn't want to have to sit in traffic and waste time doing it myself. After submitting the request I realized the store was not open yet. I was immediately able to get a hold of customer service who quickly got a hold of the driver and resolved the issue. My package arrived safe and sound with no delays! Great service that I will use again. read more

I run a coffee subscription company (www.moustachecoffeeclub.com) and we use Ziply to help make sure we deliver to our customers on time every week. Couldn't recommend them more. read more

I can't say enough about this service, Matt is a life saver and on top of his game. I've used these guys for awhile now very constantly for my business and personal use, they just do it right. Glad to see they're still going strong! read more

I highly recommend Ziply. This was the first time that I had used a courier service not associated with work. I had to try and get something down early on a Saturday morning and the entire process from start to finish went very smoothly. Getting an estimate, arranging pickup, tracking progress, etc. all went great. read more

I'm an event planner for a pet supply company with 8 locations in Southern California and use Ziply at least 1-2 times per week! Matt goes above and beyond to ensure that every delivery is completed on time. There have been many times that Ziply's helped me in a major pinch and I honestly don't know what I'd do without them. Other couriers refuse to go down to Orange County. The drivers are always friendly and professional. I recommend them to anyone I know who needs help with deliveries! read more

Love this service!!! I don't have a car and needed to get a chair delivered that was located 10 min away from my house. This service was not only quick but super affordable. I put in my request and with in an hour I had my chair. I will definitely be using them again and I highly recommend them to anyone. read more

I was in a bind and needed a package to be delivered for the doctor I work for... I can tell you Matt was on it and my package was delivered by deadline. I will only be using them from now on. Drivers are courteous and amazing, I even text the driver and they replied.. Sandy read more

Ziply works great for quick deliveries! I use it at work in West Hollywood! Always use them and never have to search through all the couriers, I've used a few and they're the best. read more

We are very pleased with the Ziply service, and responsiveness of the Support staff. Drivers are responsive, polite, professional, and punctual. Initiating a delivery on the website is fairly straight forward, but the web interface could definitely use some usability improvements to make the experience even better & more intuitive. Pricing is good as well. An overall great value service. Highly recommended. read more

Where do I even begin? Thought this was a "24/7" courier service, yet when I call them at 1:30am the line directs me straight to a voicemail. Decided to then schedule the delivery online. That process was easy, however the online site never updates. After about an hour or so, it is 4:30am in Chicago (where I was at the time, needed to send documents to my boss ASAP), so I decide to email the company and ask them what is going on with this, then I went to bed. I then wake up at 6am CST, check online, no updates. I call the place where the documents were supposed to be picked up, they say the documents are still at their location and nobody has come to grab them. Be aware that these documents need to get to my boss by 9am. I end up just cancelling my order with the company and have an Uber pick up the documents. After the fact, the company emailed me about my status update HOURS after I cancelled my order saying they don't see my order number in the system (obviously, I cancelled the damn order hours ago. I then received a status update on my package 2 DAYS after, saying that the package was scheduled to ship, and also a confirmation of me cancelling the order. Overall, this is one of the worst experiences I've EVER incurred with a courier service, and I almost lost my job over it. Thank god I was able to contact a very helpful uber driver or else I would be writing this unemployed. WILL NEVER USE THIS SERVICE AGAIN. read more

Impeccable service! 100% recommended! Also super responsive, I couldn't be more satisfied with my choice. Price is unbeatable! read more

Incredibly accommodating! I set up a pick up that wound up falling through. The dispatcher called me and put my order on a hold until it was convenient for us. He gave me his personal number as well. It was 15 hours later before we finally got coordinated for a pick up, and they took care of it instantly! Super fast and super convenient! read more